외관

홀리데이 인 익스프레스 호텔 & 스위트 털러호마, IHG 호텔 여행 후기

2.5 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 518개 이용 후기 중 325개" "
평점 8 - 좋아요. 518개 이용 후기 중 128개" "
평점 6 - 괜찮아요. 518개 이용 후기 중 35개" "
평점 4 - 별로예요. 518개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 518개 이용 후기 중 20개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Jack

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The walls are very thin and we had to listen to our neighbors each night of our visit. Also, with the active train system, it was annoying to my wife. The eggs were a little cool and we had to wait for the meat entrée twice during our four-day visit. Also, one of the two pump creamers was empty the last two mornings of our stay. The staff was very welcoming, pleasant and conversive. Most enjoyable were Theresa in the breakfast room and what a joy to visit with Frank from maintenance each morning. These two blessed our mornings with a smile and their enjoyable personalities. We plan on returning in April 2025 and will probably stay with you again.
2024년 3월에 4박 숙박함
답변 제공: Angie 님, 2024년 3월 24일
Jack,Thank you for your feedback. I will let our team know that you enjoyed your stay with us. Hope you have a great day.Thank You,ABurns Operations Manager

10/10 - 훌륭해요

Mike

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
staff was very friendly
2024년 3월에 2박 숙박함
답변 제공: Angie 님, 2024년 3월 21일
Mike,Thank you for your review I will let the Team know you enjoyed your stay with us. Have a wonderful day.AngieB Operations Manager

8/10 - 좋아요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Original room not ready but switched us to another quickly
2024년 2월에 1박 숙박함
답변 제공: Angie 님, 2024년 3월 24일
Jeffery,Thank you for your feedback. Great to read that you were pleased with your stay. have a great day.Thank you,ABurns Operations Manager

10/10 - 훌륭해요

Jennifer

2024년 2월에 2박 숙박함
답변 제공: Angie 님, 2024년 3월 21일
Jennifer,This is awesome I am very happy to see you had a great stay with us. Hope you have a great day.Thank you,AngieB Operations Manager

8/10 - 좋아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was well located and clean.
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Rachel

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The room was nice and clean. However, the refrigerator doesn't get cold, the vanity lights in the bathroom did not work. There are no vending machines in the hotel and not a lot to choose from at the desk.
2024년 1월에 2박 숙박함

6/10 - 괜찮아요

Amy

가족 여행
별로예요: 숙박 시설 상태 및 시설
Trains go by property frequently so it’s a little noisy, not a big deal to us . My only complaints are the heat did not work in our room and the flip bolt locking latch on the inside of the door was totally broken and ripped off.
2024년 1월에 1박 숙박함

8/10 - 좋아요

Jean

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Dee

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함

8/10 - 좋아요

Michelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

alisha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Shanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and comfy beds
2023년 12월에 1박 숙박함
답변 제공: Stephanie 님, 2023년 12월 8일
Thank you for you 5 Star review!

10/10 - 훌륭해요

Pauletta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 6박 숙박함
답변 제공: Stephanie 님, 2023년 12월 8일
WOW!! 10 out 10! Thank you so much!

10/10 - 훌륭해요

Harry Pruden

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good bed, great breakfast.
2023년 11월에 2박 숙박함
답변 제공: Stephanie 님, 2023년 11월 30일
Harry Pruden,We are so very pleased to hear you enjoyed breakfast. As for those beds I must agree very comfy! Thank you for taking the time to give us your feedback on your stay. We look forward to seeing you again in the very near future.Sincerely,Stephanie K.General Manager

10/10 - 훌륭해요

Osha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always enjoy having a quite, clean place to stay while visiting family. Staff cery pleasant.
2023년 11월에 4박 숙박함
답변 제공: Stephanie 님, 2023년 11월 29일
Osha,Thank you for you lovely and kind words. It always warms our hearts when we read how much a guest enjoyed their stay with us and the staff.Happy Holidays,Stephanie K.General Manager

2/10 - 너무 별로예요

MEHMET

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
2023년 11월에 2박 숙박함
답변 제공: Stephanie 님, 2023년 11월 29일
Mehmet,We are sorry to see you did not enjoy your stay. We would love an opportunity in the future to show you we are an amazing hotel that enjoys taking care of our guests.Sincerely,Stephanie K.General Manager

10/10 - 훌륭해요

Zandra

2023년 10월에 1박 숙박함
답변 제공: Stephanie 님, 2023년 11월 16일
Zandra,Thank you for the wonderful review!Sincerely,Stephanie KGeneral Manager

10/10 - 훌륭해요

Devin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay here. Would recommend to a friend.
2023년 10월에 1박 숙박함
답변 제공: Stephanie 님, 2023년 11월 16일
Devin,Thank you for the wonderful review!Sincerely,Stephanie K.General Manager

8/10 - 좋아요

CINDI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Angie 님, 2023년 10월 9일
Thank you Cindi for your feedback. We take your feedback very serious . Happy to read you enjoyed your stay with us. Have a good day.Thank you,AngieB Operations Manager

10/10 - 훌륭해요

jason

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great room super comfy bed
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

greg

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best hotel beds ever!
The comfiest hotel bed I’ve been in a long time.. I wanted to take it home.
2023년 9월에 3박 숙박함

8/10 - 좋아요

Neal

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bad room. The room we got was right off the lobby. When you ran the shower, there was no barrier and the water ran out into the bathroom, and under the door into the entrance way and down the hall. Total mess and really no way to keep this from happening. Blinds held in place with clothes pins. Not a 149$ room even on its best day Good breakfast and location.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Janice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Eric

2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Kiara

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My daughter found a bug on her pillow. We reported it and they moved us. Found more bugs on the bedding and floor. So we didn’t stay. They refused to give us a refund. And said that we were going to get billed for Terminix coming out. This was so horrible and very inconsiderate. Just plain horrible and inhuman.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Laura

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: Angie 님, 2023년 10월 9일
Laura,Happy to read you enjoyed your stay with us in Tullahoma. Your feedback was amazing to see. Have a great day.AngieB Operations Manager

10/10 - 훌륭해요

Charlotte

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet, good breakfast, convenient
2023년 8월에 2박 숙박함

8/10 - 좋아요

Deborah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There must have been construction going on nearby because every morning you could hear the heavy machinery. I'm sure there is nothing that can be done about that though. Otherwise, very nice.
2023년 7월에 3박 숙박함

2/10 - 너무 별로예요

Sandy

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice friendly staff, clean rooms and property.
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Kelly

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean. Staff was very friendly
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Kylee

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Peter 님, Erzhausen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ein sehr gutes Hotel, ruhige Gegend, sehr sauber gehalten und gepflegt, sehr freundliches und hilfsbereites Personal, großes Frühstück.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Debbie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
i night stay
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Alisha

별로예요: 직원 및 서비스
New hotel looks old
Given the wrong room, no refund for price difference. Bathtub was old & small, visible mildew. This hotel was built pretty recently, but somehow looks older & more worn out than other hotels in the chain.
2023년 5월에 1박 숙박함
답변 제공: Stephanie 님, 2023년 6월 12일
Alisha,We are so sorry to hear we fell short during your stay. Unfortunately the way you booked we are not allowed to offer discounts or refunds. See these reservations do not actually belong to the hotel they belong to your booking partner. We again apologize for any issues you may have had during your stay.

8/10 - 좋아요

Robin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Visiting family
Our room was nice…bed was comfortable, room was clean. The front desk employees were all very pleasant and helpful. The breakfast was very good but my only complaint would be that on one of the mornings, the breakfast area ran out of coffee and hot food items at 7:30am. It took her awhile to replenish. And also, the hotel is right in front of a busy railroad track. You can hear the trains during the night.
2023년 5월에 2박 숙박함
답변 제공: Angie 님, 2023년 5월 31일
Dear Robin,Thank you for your recent stay at the Holiday Inn Express and Suites, and most importantly for completing our survey. We apologize that your stay was not pleasant and that our accommodations and services did not meet your expectations. Therefore, since we, at the Holiday Inn Express and Suites, are committed to our guests’ satisfaction, please let us know if there are any possible ways that we might improve our operations for our guests.We are looking forward to your next visit and wish you the best in your business and personal endeavors. We understand that you have multiple choices while in the area and we appreciate that you chose to stay with us. Thank YouABurns Operations Manager

10/10 - 훌륭해요

Scott

2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

James

연인과의 여행
I booked a king and got double . Limited parking directions as we tried to go to back of hotel sent us into trashy area.
2023년 5월에 1박 숙박함
답변 제공: Stephanie 님, 2023년 5월 22일
James,We are very sorry to hear that you had an issue with the parking lot. We have 3 entrances to the building and we could not put an outlet on the back side of the building due to safety reasons. That is a very dangerous area for an outlet. Otherwise we hope you enjoyed your stay with thing within our control.Sincerely,Stephanie

10/10 - 훌륭해요

Frankie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
breakfast bar was a little rough.
2023년 5월에 1박 숙박함
답변 제공: Angie 님, 2023년 5월 19일
Dear Mr. On behalf of the Holiday Inn Express and Suite’s, we would like to thank you for your recent stay at our hotel, and most importantly for completing our survey. We highly appreciate your perfect score. Since we, at the Holiday Inn Express and Suite’s, are committed to our guests’ satisfaction, please let us know if there is any possible way that we might improve our accommodations and services for our guests.We are looking forward to your next visit and wish you the best in your business and personal endeavors.We understand that you have multiple choices while in the area and we appreciate that you chose to stay with us. We hope that when your travels bring you back to the area that you will choose to stay with us again.Sincerely,ABurns Operations Manager

10/10 - 훌륭해요

Mareka

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Angie 님, 2023년 5월 19일
Mareka,On behalf of the Holiday Inn Express and Suite’s, we would like to thank you for your recent stay at our hotel, and most importantly for completing our survey. We highly appreciate your perfect score. Since we, at the Holiday Inn Express and Suite’s, are committed to our guests’ satisfaction, please let us know if there is any possible way that we might improve our accommodations and services for our guests.We are looking forward to your next visit and wish you the best in your business and personal endeavors.TWe understand that you have multiple choices while in the area and we appreciate that you chose to stay with us. We hope that when your travels bring you back to the area that you will choose to stay with us again.Thank you kindly,ABurns Operations Manager

10/10 - 훌륭해요

Clarence

2023년 5월에 1박 숙박함
답변 제공: Angie 님, 2023년 5월 19일
Dear Mr. Clarence,On behalf of the Holiday Inn Express and Suite’s, we would like to thank you for your recent stay at our hotel, and most importantly for completing our survey. We highly appreciate your perfect score. Since we, at the Holiday Inn Express and Suite’s, are committed to our guests’ satisfaction, please let us know if there is any possible way that we might improve our accommodations and services for our guests.We are looking forward to your next visit and wish you the best in your business and personal endeavors.We understand that you have multiple choices while in the area and we appreciate that you chose to stay with us. We hope that when your travels bring you back to the area that you will choose to stay with us again.Thank you ABurns Operations Manager

8/10 - 좋아요

William

2023년 5월에 1박 숙박함
답변 제공: Stephanie 님, 2023년 5월 25일
William,Thank you for taking the time to submit a review.Sincerely,Stephanie KGeneral Manager

6/10 - 괜찮아요

ALBERT 님, Manteca

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Swim what is very cold they said it was heat it. The bathroom door would not close.
2023년 5월에 1박 숙박함
답변 제공: Angie 님, 2023년 5월 19일
Albert,Thank you for your recent stay at the Holiday Inn Express In Tullahoma . We take all of our guest complaints very serious please except my apologies for the issues that you had while you were staying with us. We hope you will give us another chance by staying with us again to see that we have addressed your issues with are staff and corrected these issues. Thank you,ABurns Operations Manager

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Stephanie 님, 2023년 5월 4일
Michael,We are pleased you enjoyed your stay with us! We look forward to seeing you on your next trip through Tullahoma.Safe Travels!

8/10 - 좋아요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice room. Breakfast was not good. Eggs were burnt. Sausage was black and did not look like sausage. Biscuits never came out. Did not eat any of that. I had a banana nut muffin and some juice needs much improvement
2023년 4월에 1박 숙박함
답변 제공: Stephanie 님, 2023년 4월 26일
Susan,We are sorry to hear that you found the breakfast to be less than appealing. We did listen and we talked to our Breakfast Host about your concerns. We hope you return to see a great improvement.Sincerely,Stephanie KGeneral Manager

10/10 - 훌륭해요

Billy 님, Cleburne

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
New and quite.
2023년 4월에 1박 숙박함
답변 제공: Stephanie 님, 2023년 4월 26일
Billy,We look forward to seeing you when you are in the area again.Sincerely,Stephanie K.General Manager

10/10 - 훌륭해요

Rhonda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Stephanie 님, 2023년 4월 26일
Rhonda,Thank you for a wonderful review. Sincerely,Stephanie K.General Manager

10/10 - 훌륭해요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2023년 4월에 2박 숙박함
답변 제공: Stephanie 님, 2023년 4월 26일
Kim,Thank you for a wonderful review!Sincerely,Stephanie K.General Manager

10/10 - 훌륭해요

Lance

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean. Staff was very helpful and friendly. Breakfast was hot, delicious and a great variety. Overall we were very pleased with this hotel!
2023년 4월에 1박 숙박함
답변 제공: Stephanie 님, 2023년 4월 26일
Lance,Thank you for taking the time to give us your honest feedback. We are pleased to see you enjoyed the wonderful breakfast options. We will pass on to the staff your words of recognition. Until Next Time,Stephanie KGeneral Manager