리셉션

털사 스퀘어 호텔 센트럴, I-44 바이 오요 여행 후기

2.5 out of 5
털사 스퀘어 호텔 센트럴, I-44 바이 오요
3209 South 79th East Avenue, Tulsa, OK

이용 후기

6.8
평점 10 - 훌륭해요. 1004개 이용 후기 중 246개" "
평점 8 - 좋아요. 1004개 이용 후기 중 313개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 173개" "
평점 4 - 별로예요. 1004개 이용 후기 중 117개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 155개" "

7.2/10

청결 상태

7.8/10

직원 및 서비스

5.4/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

4.6/10

친환경

이용 후기

10/10 - 훌륭해요

Lacy 님, Tulsa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Bruce

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was a total dump ..... Bed bugs, dirty ring around the bath tub, toilet seat was not secured, toilet tank lid was not the right one, no secure door lock, room smelled of smoke, people hanging out in the lobby and parking lot at 1:00 am, no hot water, no light bulbs, no lamp shades, every electric cord was unplugged, TV wouldn't work
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Noemy

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not good
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Maggie

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Charles 님, Indianapolis

2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Marc

별로예요: 청결 상태, 숙박 시설 상태 및 시설
I travel frequently, and this filthy dump is the most disgusting hotel I've ever stepped foot in - Expedia shouldn't even list places like this. The elevator didn't work, the heater was broken, blinds torn, sheets dirty, blankets missing and mold in the tub and shower. We walked in, saw the mess, and turned around. The young man at the desk said he couldn't process a refund since we booked through Expedia and I'm online hoping for the best. Meanwhile, whatever you do, avoid this repugnant stink hole!

2/10 - 너무 별로예요

Kris

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bad roach problem hotel under construction
There was only one sheet on the bed, no blankets, and a roaches were everywhere on the bed in the bathroom on the walls, everywhere.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Joshua

별로예요: 청결 상태
Filthy and made me pay in cash, not with card on file.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Shelley

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the worst hotel and experience I’ve ever had and I travel a lot! The sheets were dirty, the tv wouldn’t turn on (the guy at the desk was nice and brought a new remote) but even with the new remote I couldn’t change the channel. There was a piece of cardboard taped on the window with broken glass, there was a FIGHT next door with a man assaulting a woman, I heard furniture falling and punched. Doors slamming and full screaming all night. I slept less than 2 hours on their dirty bed. The shower water was black when I turned on the water! Roaches were crawling on the floor. It was VERY UNSAFE
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Lawrence

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
DO NOT STAY Extremely dirty and in very poor repair. Room had cockroaches running in it, the lamp had been pulled off the wall and broken, and left sitting there. Elevator was broken and when I took the stairs down to the lobby, the exit door was locked - death trap in a fire. I will be reporting this to the city fire marshal.
2023년 10월에 1박 숙박함

4/10 - 별로예요

Carlie

별로예요: 청결 상태, 숙박 시설 상태 및 시설
When we got there, they weren’t even sure if our room was clean, so we had to wait. Then when we got to the room, there were roaches crawling around the bathroom. The stairwells were full of boxes and bags of trash, and it smelled horrible
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Monica

2023년 9월에 1박 숙박함
답변 제공: Ava 님, 2023년 10월 17일
Hi, Monica! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Ava

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Place was a dump stains all on the floor and walls tub was nasty the sheets and pillows were yellow
2023년 9월에 1박 숙박함
답변 제공: Ava 님, 2023년 10월 17일
Hi, Guest! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Ava

2/10 - 너무 별로예요

Anthony

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was full with roaches. When I informed the front desk, the guy there bluntly said "I don't care."
2023년 9월에 1박 숙박함
답변 제공: Joey 님, 2023년 9월 12일
Hi, Anthony! We are terribly sorry for the unpleasant experience you had with us. Thanks for notifying this issue and be assured we will be taking this up and rectifying it at the earliest. Have a nice day ahead! Regards, Joey

4/10 - 별로예요

Lyndzie

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is a bit run down in a sketchy part of town. There were people outside wandering/loitering around the property who werent guests. No shampoo or conditioner but the man at the front desk was helpful trying to find us some without any luck. He was nice and the room was fairly clean
2023년 8월에 1박 숙박함
답변 제공: Ava 님, 2023년 9월 12일
Hi, Lyndzie! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time. Regards, Ava

10/10 - 훌륭해요

James

좋아요: 청결 상태
2023년 7월에 1박 숙박함
답변 제공: Eva 님, 2023년 7월 25일
Hi, James! it feels great to see you that you had a nice stay. We will feel obliged if you give us a chance to serve even better. Have an amazing day ahead. Regards, Eva

2/10 - 너무 별로예요

Brendan

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room keys wouldn’t allow entry, never got to stay, checked out without ever stepping foot in room and no refund
2023년 6월에 1박 숙박함
답변 제공: Ammy 님, 2023년 7월 16일
Apologies for the problems you had faced, Brendan! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 - 너무 별로예요

Sarah

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
DO NOT STAY HERE
This hotel feels like it was abandoned and someone moved in and just tried to take over it. The elevators don't work. It is absolutely filthy. Stains all over the carpet in the halls as well as in the room on bedding. Floors were sticky. Missing light covers and there was exposed wiring. Garbage left in garbage cans from previous guests. Ants and cockroaches in the bathroom. Half of the lights did not work. I wish I would have read the reviews and not just gone based off of the number rating. They must still have the old listing from whatever the hotel was before, because there is no way this hotel should be a 6.8/10. The only redeeming quality was the girl at the front desk. She was incredibly helpful and kind. This is the only time in my life that I have left a hotel because of the condition.
2023년 7월에 2박 숙박함
답변 제공: Ammy 님, 2023년 7월 16일
Hi, Sarah! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

4/10 - 별로예요

Carl

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Had to walk three flights of stair only to find out I was given a room that was akready occupied.
2023년 6월에 1박 숙박함
답변 제공: Tim 님, 2023년 7월 5일
Hi, Carl! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Got what I paid for
Went you stay at a Hotel like this, you're definitely filtering for lowest price. Don't expect any extras, like coffee for your in room coffee pot for 1. Maid service was decent and we had no problems entering our room with the provided key card. Besides that, watch out for all of the loitering drug addicts and dealers.
2023년 6월에 2박 숙박함
답변 제공: Maria 님, 2023년 7월 5일
Hi! Thank you for your rating and your valuable input. We have explained this to our related team in order to ensure a relaxed and enjoyable stay in the future. Regards, Maria

2/10 - 너무 별로예요

BOBBY

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Maria 님, 2023년 7월 5일
Hi, Bobyy! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Maria

2/10 - 너무 별로예요

Shawn

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Lisa 님, 2023년 6월 24일
Hi, Shawn! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Lisa

10/10 - 훌륭해요

Nikk

2023년 6월에 1박 숙박함
답변 제공: Ava 님, 2023년 6월 21일
Thanks for rating us superbly, Nikk! Glad to know that you loved our services :) Regards, Ava

6/10 - 괜찮아요

JI-MAN

.
2023년 6월에 1박 숙박함
답변 제공: Ava 님, 2023년 6월 21일
Hi, Guest! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Ava

4/10 - 별로예요

Crystal

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Well on the website it said that they had a swimming pool that was not filled. They said that they offered breakfast there was no breakfast the room that we had the AC did not work there were ants all over the place in the bed was broke and there was a bar sticking out and we had children in the room the youngest being 2 years old when I mentioned it he tried moving us to a different room and there was mold growing on the table in that room and the room was nasty and wasn't even cleaned I will not be recommending that hotel to anybody and we will not ever stay there again
2023년 6월에 2박 숙박함
답변 제공: Ava 님, 2023년 6월 21일
Hi, Crystal! As per the feedback, it seems that your stay with us has not been up to the mark, however, we will improve our services with our continuous efforts. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Hope to host you soon :) Regards, Ava

2/10 - 너무 별로예요

Sheryl

2023년 5월에 28박 숙박함
답변 제공: Noah 님, 2023년 7월 5일
Hi, Sheryl! Thanks for rating us positively, and we do apologize for the issue faced. We will surely work on your feedback and promise to provide an amazing experience on your next stay. Regards, Noah

2/10 - 너무 별로예요

Kelli

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Ava 님, 2023년 6월 21일
Hi, Kelli! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Ava

4/10 - 별로예요

Victoria

2023년 6월에 1박 숙박함
답변 제공: Ava 님, 2023년 6월 21일
We are sorry to disappoint you, Victoria! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Ava

2/10 - 너무 별로예요

Cody

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had two rooms. First one was about 100 degrees because the air wasn't on. Then, opened the drawer by the bed. Found an adult toy box, half-smoked cigarette, empty bowl of macaroni and cheese and 'performance' pills. Room two had a hole where you can tell the deadbolt was kicked in at one time. Then the remote control to the Tv had no batteries. And also, no air on so it was about 100 degrees and took about 2 hours to cool down. Definitely not worth the money. I tried to be cheap. No idea how this even got 6 stars. I'd be been better off driving to OKC.
2023년 6월에 1박 숙박함
답변 제공: Ava 님, 2023년 6월 21일
Never meant to disappoint you, Cody! Request to consider the concern of the cleanliness as an off case, as it is one of our highlights. Do give us another chance to host you soon and we will ensure that you would experience the comfort and hospitality we are known for. Regards, Ava

2/10 - 너무 별로예요

Jen

별로예요: 숙박 시설 상태 및 시설
AC didn't work, extremely hot
2023년 6월에 1박 숙박함
답변 제공: Ava 님, 2023년 6월 21일
Hi, Jen! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Ava

6/10 - 괜찮아요

Tera

좋아요: 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Noah 님, 2023년 7월 5일
Hi, Tera! Thanks for spending your valuable time writing the review. Feedback and suggestions of our valued guests like you always motivate us to improve our services further. Regards, Noah

2/10 - 너무 별로예요

Alexander

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel tripled their normal price for my last minute booking. So I assumed it would be a nice hotel based on the price. It was anything but. The desk attendant had to let us into our room everytime we came back since there were no working room keys, he also had to clean the room himself because they gave me a room that hadnt been cleaned yet. There were stains everywhere, holes in the walls and sheets, and an awful smell just in general. Please don't stay here.
2023년 3월에 2박 숙박함
답변 제공: Ava 님, 2023년 6월 21일
Hi, Alexander! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Ava

4/10 - 별로예요

Gary

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Ava 님, 2023년 6월 21일
Hi, Gary! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Ava

2/10 - 너무 별로예요

Tera

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Ava 님, 2023년 6월 21일
Hi, Tera! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Ava

2/10 - 너무 별로예요

Tera

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff but smells bad no elevator
2023년 5월에 1박 숙박함
답변 제공: Ava 님, 2023년 6월 21일
Hi, Tera! We are sorry to see that you are dissatisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones ahead. Regards, Ava

4/10 - 별로예요

Linda

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room substandard. First room not livable. Moved to other room. Staff friendly and accommodating. Approached by other tenant asking for $50 to help with room rent. Didn’t feel safe. I would never stay there again
2023년 5월에 2박 숙박함
답변 제공: Ava 님, 2023년 6월 21일
Hi, Linda! We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with a delightful stay ahead :) Regards, Ava

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do not stay here
This hotel should not be in business. It was dirty and falling apart. The surrounding neighborhood was very sketchy and felt unsafe. There were also rooms where it seemed people were actually living there and had pots and pans lined i their windows. Do not recommend you staying here at all!!!!
2023년 5월에 2박 숙박함
답변 제공: Ava 님, 2023년 6월 21일
Sincere Apologies, Guest! We are disappointed to see that our guest is dissatisfied with our services. However, we would love to understand the reason behind the problem you have faced to enhance your experience with us. Hope to hear from you soon :) Regards, Ava

10/10 - 훌륭해요

Jordan

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing staff and hotel
2023년 5월에 2박 숙박함
답변 제공: Ava 님, 2023년 6월 21일
Hi Jordan! Thanks for taking out time to share your prestige review with us. We take pride in giving outstanding services to our customers and we are overjoyed to receive your compliments and appreciation. Regards, Ava

10/10 - 훌륭해요

Tera

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nothing
2023년 5월에 3박 숙박함
답변 제공: Ava 님, 2023년 6월 21일
Thanks for taking out your valuable time to rate us, Tera! We will work even harder to make your stay a memorable one :) Regards, Ava

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Old Hotel
It had rotches and the elevator was out of order so we had to use the stairs and it smelled musty through out the building.
2023년 5월에 1박 숙박함
답변 제공: Barbara 님, 2023년 6월 21일
Hello! We are sorry for the trouble caused. Your feedback has been duly noted, and we will continue to make every effort to ensure more enhanced service. Regards, Barbara

6/10 - 괜찮아요

Kendall

2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Tricia

가족 여행
별로예요: 숙박 시설 상태 및 시설
HAD BED BUGS!
2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Laurie

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Very very dirty, pot smell in hallway, massive dogs in multiple rooms on second floor barking, homeless people outside
2023년 4월에 1박 숙박함
답변 제공: Rosy 님, 2023년 6월 21일
Sorry for the unpleasant experience you had with us. Laurie! Thank you for notifying us, and we will surely be working for the better guest experience. Regards, Rosy

2/10 - 너무 별로예요

K

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
Things are not always what they seem
The cleanliness of the room upon arrival was appearingly exceptional. However, 2 hours into the stay we realized we were being bitten and parted about an hour later (after checking/shaking out all of our stuff) to be advised of possible refund after speaking with manager in the morning. FD clerk did not check us out at that time we found out instead allowed the manager to check us out when we went back in regard to our complaint. manager stated check out appears normal@935a and refused to check video to clarify. Still at 5his time our deposit has not returned although when we left we were advised manager would in the morning immediately due to situation and representatives are not being up front with facts regarding the matter to third party company to allow reimbursement for interrupted and unacceptable stay. We have since escalated the situation and will contin1ue to advise Pass it on
2023년 4월에 1박 숙박함
답변 제공: Barbara 님, 2023년 6월 21일
Sorry for the inconvenience, K! We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Barbara

4/10 - 별로예요

Shalah

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
They currently only have 3 people working there so staff is hard to find at the front desk. There are what seem like drug addicts around the building all the time. There is grime on the walls and our room had broken vents, wires sticking out of the walls, ants, toilet seat broken, holes in the wall, no remote control(the one we eventually got was chewed up by a dog) The “gym” only had treadmills and cardio machines. Thats it…nothing to wipe the machines down with, no functioning water machines, no cups, no towels, and no weights. There is no meeting room for conferences as that room is filled with an assortment of furniture and other random items. The hallways smelled like pee and the elevator did not work. The lobby was taped off cause the ceiling fell apparently. The only thing i can say was that the kids at the front desk were polite and showed nice customer service. I would not recommend until they have updated pretty much every aspect of the hotel and every room.
2023년 4월에 3박 숙박함

2/10 - 너무 별로예요

Ross

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was in horrendous shape and apparently under substantial renovations. The elevator didn’t work so we had to walk down stairs. There was a breakfast area. But they never served breakfast. And the lobby rest area was partitioned off with yellow caution tape. But the employee when we checked in and his friends were over in that area prank calling other businesses. The mattress was terrible. Very cheap. Not enough pillows. Would not stay here again.
2023년 4월에 2박 숙박함

2/10 - 너무 별로예요

roxanne

2023년 4월에 2박 숙박함

2/10 - 너무 별로예요

Jay

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst hotel I have ever stayed in. The fire exit door below our room was locked so we could not get out. When we asked at the front desk we were told it was locked to keep street people from getting in. The smoke detector in our room was hanging by wires out of the wall. Another lady in the hotel told me she didn't have a smoke detector in her room just a hole in the wall. The carpet looked like it had never been cleaned. In the hallway there were spots where people had urinated and they poured bleach to try and clean. The main lobby was roped off because the ceiling plaster had fallen. We only stayed because there was a large convention and no other rooms to be had. We only stayed one night of two we had reserved checked out early the next morning and they have refused to refund our money for the second night.
2023년 3월에 2박 숙박함

4/10 - 별로예요

Clayton

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
The place was clean to a point. My boots stuck to the carpet. The elevator smelled like a farmhouse. There was blood on my sheet. There was knife holes in the wall. The glass cover for the wall light was not screwed on I bumped into it and it fell and broke. The location of this place I felt like I had to watch my back. Drug addicts or women of the night walking down the hallways. I will not recommend any of my clean friends to stay here. But all in all it was a bad to sleep in only one side I didn't want to touch the blood.
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Joann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함