외관

홀리데이 인 익스프레스 & 스위트 글렌풀-털사 사우스, IHG 호텔 여행 후기

2.5 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 612개 이용 후기 중 428개" "
평점 8 - 좋아요. 612개 이용 후기 중 123개" "
평점 6 - 괜찮아요. 612개 이용 후기 중 31개" "
평점 4 - 별로예요. 612개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 612개 이용 후기 중 20개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

Dillon

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
nice
2024년 4월에 1박 숙박함
답변 제공: Holiday Inn Express & Suites Glenpool 님, 2024년 4월 14일
Dear Dillon,Thank you for taking the time to tell us about your experience at Holiday Inn Express GLENPOOL-TULSA SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at the hotel.Sincerely,ShaKyra Gage Front Office Manager

10/10 - 훌륭해요

Sara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place, very clean.
2024년 3월에 2박 숙박함
답변 제공: Holiday Inn Express & Suites Glenpool 님, 2024년 4월 7일
Dear Sara,Thank you for taking the time to tell us about your experience at Holiday Inn Express GLENPOOL-TULSA SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at the hotel.Sincerely,ShaKyra Gage Front Office Manager

6/10 - 괜찮아요

Kayleigh

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Holiday Inn Express & Suites Glenpool 님, 2024년 3월 28일
Dear Kayleigh,Thank you for taking the time to tell us about your experience at Holiday Inn Express GLENPOOL-TULSA SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at the hotel.Sincerely,ShaKyra Gage Front Office Manager

10/10 - 훌륭해요

Cindy

2024년 3월에 1박 숙박함
답변 제공: Holiday Inn Express & Suites Glenpool 님, 2024년 4월 7일
Dear Cindy,Thank you for taking the time to tell us about your experience at Holiday Inn Express GLENPOOL-TULSA SOUTH. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at the hotel.Sincerely,ShaKyra Gage Front Office Manager

8/10 - 좋아요

Larry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Already said
2024년 3월에 3박 숙박함
답변 제공: Holiday Inn Express & Suites Glenpool 님, 2024년 4월 14일
Dear Larry,Thank you for taking the time to tell us about your experience at Holiday Inn Express GLENPOOL-TULSA SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at the hotel.Sincerely,ShaKyra Gage Front Office Manager

10/10 - 훌륭해요

John

2024년 3월에 1박 숙박함
답변 제공: Holiday Inn Express & Suites Glenpool 님, 2024년 4월 7일
Dear John,Thank you for taking the time to tell us about your experience at Holiday Inn Express GLENPOOL-TULSA SOUTH. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at the hotel.Sincerely,ShaKyra Gage Front Office Manager

6/10 - 괜찮아요

Kathy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I booked through Expedia who charged me. The motel also charged me. I have left messages for the manager to call me back and haven’t ever received a return phone call. I have called them about 4 times trying to talk to a manager or get someone to credit my card back. The last time I called I was assured they would credit my card. I told them to please send an email confirmation - called them 3 times to say I never received it. Was informed it must be an error on their end but they didn’t bother to try to get it corrected. Did not receive the credit so I had to finally call my credit card company and dispute the charge. It has been so many phone calls to the motel and so much time trying to get them to credit me back. Such poor customer service. Will not be back to this motel.
답변 제공: Manager 님, 2024년 3월 8일
Hello, Mrs. Kathy. I do apologize for the mix-up on charges; the refund has been issued. If you need anything or have any questions, please let us know. Thank you again for sharing your feedback.

6/10 - 괜찮아요

Poly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was charged 100$ without being told what it was for. I was notified by my credit card service after I checked out. I assume it was a hold and will disappear in a few days. I also got a charge of 4$, but did not purchase anything at the hotel? Also this Hotel is very hard to find as it was not located on a main road!
2024년 2월에 1박 숙박함
답변 제공: Holiday Inn Express & Suites Glenpool 님, 2024년 3월 28일
Dear Poly,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express GLENPOOL-TULSA SOUTH.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at the hotel.Sincerely,ShaKyra Gage Front Office Manager

10/10 - 훌륭해요

Magdalene

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was wonderful, the area is convenient to go shopping, gas and food. Will return to this hotel and other Holiday Inn's.
2024년 2월에 1박 숙박함
답변 제공: Holiday Inn Express & Suites Glenpool 님, 2024년 3월 28일
Dear Magdalene,Thank you for taking the time to tell us about your experience at Holiday Inn Express GLENPOOL-TULSA SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at the hotel.Sincerely,ShaKyra Gage Front Office Manager

8/10 - 좋아요

Laura

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice&clean, we got 2 calls from desk, saying they didn't know if it was us or not , but there had been a noise complaint... I explained we hear it too, dog keeps barking, we are all tidy in bed watching TV... So that's kinda bad they just call random rooms nearby...
2024년 1월에 1박 숙박함
답변 제공: Holiday Inn Express & Suites Glenpool 님, 2024년 4월 7일
Dear Laura,Thank you for taking the time to tell us about your experience at Holiday Inn Express GLENPOOL-TULSA SOUTH. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at the hotel.Sincerely,ShaKyra Gage Front Office Manager

10/10 - 훌륭해요

Makai

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Holiday Inn Express & Suites Glenpool 님, 2024년 4월 7일
Dear Makai,Thank you for taking the time to tell us about your experience at Holiday Inn Express GLENPOOL-TULSA SOUTH. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at the hotel.Sincerely,ShaKyra Gage Front Office Manager

10/10 - 훌륭해요

Marla 님, Killeen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the area where it is.
2024년 1월에 1박 숙박함
답변 제공: Holiday Inn Express & Suites Glenpool 님, 2024년 4월 7일
Dear Marla,Thank you for taking the time to tell us about your experience at Holiday Inn Express GLENPOOL-TULSA SOUTH. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at the hotel.Sincerely,ShaKyra Gage Front Office Manager

8/10 - 좋아요

Joseph

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was clean and quiet. Only issue we had was the shower would not drain and backed up.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Melody

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
The bathrooms are rough the general room itself is fine. I wouldn’t rate it the 9 it has but it’s decent.
2024년 1월에 1박 숙박함
답변 제공: Holiday Inn Express & Suites Glenpool 님, 2024년 4월 7일
Dear Melody,Thank you for taking the time to tell us about your experience at Holiday Inn Express GLENPOOL-TULSA SOUTH. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at the hotel.Sincerely,ShaKyra Gage Front Office Manager

10/10 - 훌륭해요

Diana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함
답변 제공: Holiday Inn Express & Suites Glenpool 님, 2024년 4월 7일
Dear Diana,Thank you for taking the time to tell us about your experience at Holiday Inn Express GLENPOOL-TULSA SOUTH. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at the hotel.Sincerely,ShaKyra Gage Front Office Manager

10/10 - 훌륭해요

Lindsay

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Holiday Inn Express & Suites Glenpool 님, 2024년 4월 7일
Dear Lindsay,Thank you for taking the time to tell us about your experience at Holiday Inn Express GLENPOOL-TULSA SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at the hotel.Sincerely,ShaKyra Gage Front Office Manager

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Holiday Inn Express & Suites Glenpool 님, 2024년 4월 7일
Dear Paul,Thank you for taking the time to tell us about your experience at Holiday Inn Express GLENPOOL-TULSA SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at the hotel.Sincerely,ShaKyra Gage Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
This hotel is amazing! Always friendly, always clean, always comfortable.
2023년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good shower; meh breakfast
This was a nice, newer property with decent-sized rooms. I definitely have a few notes though. The shower head was great, but the bathroom was dim and hard to get ready in. Traveling with a family, I tend to prefer having the sink outside the bathroom so more people can do things. Breakfast had more options than some hotels but was still underwhelming. Guests were complaining about the lack of coffee. The cinnamon rolls weren’t bad. My family would prefer a waffle maker over pancake machine since the waffles are usually more substantial and are better quality. Ultimately, I wish hotels would just focus on upping the quality of the basics—better quality breads, juices, etc. For cereals, I don’t understand why so many hotels have 2-3 flake cereals. If you don’t like one, you probably don’t like the other(s). Replacing one with a Cheerios or Rice Krispies would give more variety and probably appeal to more kids too.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

JOHN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Janice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

luis

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Debora

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was friendly. room was clean
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Kofi Ntori

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Don

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Dorinda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fun date weekend
Everyone was very nice and accommodating! The place was very clean and smelled nice.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Terry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice and the bed was comfortable
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Nathan

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Sara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful breakfast! Best experience at a hotel in a long time.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great rooms very comfortable. Great breakfast options. I stay in a lot of hotels for work This is an awesome place to stay.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Jamie

2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Carlos 님, Sahuayo

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
Me hicieron pagar una noche adicional de 2 habitaciones. Me molestaron a las 4am para decirme que necesitaba dejar depósito para posibles deterioros de las habitaciones. Primero por teléfono tres veces, y unos minutos después tocando en la habitación insistentemente. La estancia en el hotel fue demasiado molesto.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Charles 님, Hutchinson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyed our stay. Breakfast was very good. Hotel service and cleanliness was very good. Would recommend others to stay there.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Pervasive

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Joe

좋아요: 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Jose d.

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Tub was clogged, I asked the front office lady about the issue and she said there was nothing she could do about it. Makes me think the tub was never cleaned prior, this is something housekeeping should’ve noticed if the tub was actually cleaned. Towels had hair on them as well. Not worth the price.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

James

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
There was a group of people who sounded like they were filming an adult video next to our room. We heard exaggerated moaning and slapping sounds from multiple people while were trying to sleep. Disgusting experience.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Check in was slow. Only one clerk at desk. Otherwise the stay was fine. Our end of the wing was quiet and the bed was comfortable.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Jerry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

jim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
clean and great breakfest
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Megan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice quite and clean. Felt very safe In this part of town. Nice and easy drive to Tulsa BOK.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Mary

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was really nice but throughout was in need of repairs especially ceilings and walls, staff is phenomenal, rooms were very clean and smelled nice. Breakfast and dining area very clean and exceptional!!
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

Curby

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스
Got to the hotel about 15 before check in(245) didn’t get a room till close to 4 o clock, I have a special need child and that hour seems like eternity. I watched at least 4 families come in after me and get their rooms. I don’t plan on ever staying there again.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Corey

가족 여행
좋아요: 청결 상태, 직원 및 서비스
It's a pretty nice place. The pond beyond was a neat place to walk. We fed the ducks. You're not too far from Tulsa Hills. The rooms are a bit outdated, but everything was clean. The pool is very small. The breakfast was good, but there wasn't enough seating for everyone.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Rosie

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Sergio

좋아요: 청결 상태
별로예요: 직원 및 서비스
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Michael D

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nothing specific
2023년 10월에 1박 숙박함