BBQ/피크닉 공간

슈어스테이 플러스 호텔 바이 베스트 웨스턴 오와소 툴사 노스 여행 후기

2.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 743개 이용 후기 중 440개" "
평점 8 - 좋아요. 743개 이용 후기 중 206개" "
평점 6 - 괜찮아요. 743개 이용 후기 중 55개" "
평점 4 - 별로예요. 743개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 743개 이용 후기 중 19개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Anne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was clean and well maintained. Close to shopping and in a safe area. Staff was accommodating.
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 18일
Dear Guest,Thank you so much for your kind words and for recognizing our efforts to provide a clean and exceptional experience for our guests. We take great pride in delivering outstanding service, and we truly appreciate your feedback. We look forward to welcoming you back for another wonderful stay!

10/10 - 훌륭해요

Daisy 님, West Jordan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 9일
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

10/10 - 훌륭해요

Todd

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
easy to get to and clean, off the HWY enough to be quiet as well.
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 7일
Dear Guest,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Jennifer

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly staff
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 25일
Dear Jennifer,Thank you for staying with us at SureStay Plus Hotel by Best Western Owasso Tulsa North and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 - 훌륭해요

Kathy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very helpful and friendly front desk staff as well as the cleaning personnel. The breakfast was very good all three days.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 23일
Dear Kathy,Thank you for staying with us at SureStay Plus Hotel by Best Western Owasso Tulsa North and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

2/10 - 너무 별로예요

Evan

2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Evan,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

10/10 - 훌륭해요

Marvin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We chose this based on having a shuttle to the airport an the price was fantastic!!
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 21일
Dear Marvin,It was great to have you staying with us at SureStay Plus Hotel by Best Western Owasso Tulsa North and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

8/10 - 좋아요

Billy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was convenient for what we needed it for
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 9일
Dear Billy,We are delighted that you decided to stay with us at SureStay Plus Hotel by Best Western Owasso Tulsa North during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Didnt like when the clerk was attempting my card for 4.00 charge and said it didnt go through. After trying 2 other cards he tells me its not giving a declined msg yet a msg he wasnt familiar with and its not his system bc he just ran another guests card so it must be my account causing the error. Told him to run my original card again and voila it went through...not even an apology for the implied sentiment that i didnt have 4.00 in my account
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 16일
Dear Guest,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

4/10 - 별로예요

Lily

2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 9일
Dear Lily,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 - 훌륭해요

Nathan 님, Cove

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 8일
Dear Nathan,Thank you for staying with us at SureStay Plus Hotel by Best Western Owasso Tulsa North and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 - 훌륭해요

Mia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and quiet, and we chose it because of the airport shuttle. We will stay again when flying to Tulsa.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 8일
Dear Mia,Thank you for staying with us at SureStay Plus Hotel by Best Western Owasso Tulsa North and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 - 훌륭해요

Leon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Place
I was pleasantly surprised at how nice and new the accommodations were. The breakfast was excellent! Biscuits, Sausage and Gravy. Waffles, Toast, Pastries…. I would stay here again with out hesitation.
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 8일
Dear Leon,Thank you for staying with us at SureStay Plus Hotel by Best Western Owasso Tulsa North and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 - 좋아요

Pamela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good for the price
Room was clean and comfortable. Breakfast is good. Front desk is a bit slow and unprofessional but nice. Love that they are dog friendly. Quiet.
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 1일
Dear Pamela,Thank you for staying with us at SureStay Plus Hotel by Best Western Owasso Tulsa North and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 30일
Dear Timothy,Thank you for staying with us at SureStay Plus Hotel by Best Western Owasso Tulsa North and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 - 훌륭해요

Michelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Area has everything.
2023년 12월에 4박 숙박함
답변 제공: General Manager 님, 2023년 12월 27일
Dear Michelle,It was great to have you staying with us at SureStay Plus Hotel by Best Western Owasso Tulsa North and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 26일
Dear Richard,We loved having you stay with us at SureStay Plus Hotel by Best Western Owasso Tulsa North. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 - 훌륭해요

Melody

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly professional staff, room clean and felt newer, quick parking and check-in
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 21일
Dear Melody,Thank you for choosing us at SureStay Plus Hotel by Best Western Owasso Tulsa North during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 - 훌륭해요

Matt

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 18일
Dear Matt,Thank you for staying with us at SureStay Plus Hotel by Best Western Owasso Tulsa North and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
답변 제공: General Manager 님, 2024년 2월 5일
Dear Elizabeth,Thank you for staying with us at SureStay Plus Hotel by Best Western Owasso Tulsa North and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 - 좋아요

Penny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 14일
Dear Penny,Thank you for choosing us at SureStay Plus Hotel by Best Western Owasso Tulsa North during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

8/10 - 좋아요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I arrived in the evening. and although i needed shuttle to the airport, my departure was outside of the drivers schedule. I was very impressed when the hotel worked with me to meet my flight. I had a good (but short) visit. And would consider returning if in the area again.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 14일
Dear David,Thank you for choosing us at SureStay Plus Hotel by Best Western Owasso Tulsa North during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

6/10 - 괜찮아요

Carly

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Only complaint I have is the dust all over the walls thick in some spots even. The cable didn't work at all it was stuck on one station and I could only turn the tv on or off and the volume up and down. Overall a good place to stay friendly staff and its nice and quiet.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 14일
Dear Carly,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

8/10 - 좋아요

JONATHAN

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 14일
Dear Jonathan,Thank you for choosing us at SureStay Plus Hotel by Best Western Owasso Tulsa North during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

8/10 - 좋아요

Velta

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really nice place to stay! Staff was nice, place was clean. Breakfast was delicious, would definitely stay again.
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 5일
Dear Velta,We loved having you stay with us at SureStay Plus Hotel by Best Western Owasso Tulsa North. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

8/10 - 좋아요

ELIZABETH

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was very nice. The bed was comfortable. Decent size bathroom. The breakfast was good. Will stay here again
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 5일
Dear Elizabeth,We loved having you stay with us at SureStay Plus Hotel by Best Western Owasso Tulsa North. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 - 훌륭해요

Franklin

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 5일
Dear Franklin,We loved having you stay with us at SureStay Plus Hotel by Best Western Owasso Tulsa North. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 - 훌륭해요

Jason

2023년 10월에 5박 숙박함
답변 제공: General Manager 님, 2023년 12월 18일
Dear Jason,Thank you for staying with us at SureStay Plus Hotel by Best Western Owasso Tulsa North and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
`Ease of getting around
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 28일
Dear John,We loved having you stay with us at SureStay Plus Hotel by Best Western Owasso Tulsa North. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is very clean and the staff is great. The breakfast was wonderful and had a variety of items to choose from. Definately going to stay here again the next time I travel to Owasso!
2023년 11월에 3박 숙박함
답변 제공: General Manager 님, 2023년 11월 28일
Dear Mark,We loved having you stay with us at SureStay Plus Hotel by Best Western Owasso Tulsa North. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 - 훌륭해요

Tita 님, Glencoe

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice property. Close to the airport.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 22일
Dear Tita,It was great to have you staying with us at SureStay Plus Hotel by Best Western Owasso Tulsa North and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 - 훌륭해요

Daria

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was good.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 23일
Dear Daria,Thank you for choosing us at SureStay Plus Hotel by Best Western Owasso Tulsa North during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 - 훌륭해요

Kristin 님, Santa Rosa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and comfortable. Very good breakfast.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 20일
Dear Kristin,Thank you for staying with us at SureStay Plus Hotel by Best Western Owasso Tulsa North and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 - 훌륭해요

Terri

Outstanding service
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 20일
Dear Terri,Thank you for staying with us at SureStay Plus Hotel by Best Western Owasso Tulsa North and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 - 훌륭해요

Dawn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: General Manager 님, 2023년 11월 16일
Dear Dawn,Thank you for choosing us at SureStay Plus Hotel by Best Western Owasso Tulsa North during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

8/10 - 좋아요

Susan

2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 12일
Dear Susan,We loved having you stay with us at SureStay Plus Hotel by Best Western Owasso Tulsa North. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The check-in and parking was very easy. The only thing we did not like was being close to an exterior door at the end of the first-floor wing which did not appear to lock properly.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 10일
Dear David,We are delighted that you decided to stay with us at SureStay Plus Hotel by Best Western Owasso Tulsa North during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

8/10 - 좋아요

Peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 7일
Dear Peter,We loved having you stay with us at SureStay Plus Hotel by Best Western Owasso Tulsa North. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 - 훌륭해요

Dennis

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Good hotel!
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 5일
Dear Dennis,We loved having you stay with us at SureStay Plus Hotel by Best Western Owasso Tulsa North. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

2/10 - 너무 별로예요

April

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Complete rude staff!! I had to wake the guy up behind the counter asleep on a couch to tell me I did not have a reservation which I in fact did! He proceeded to laugh in my face and tell me I must be in the wrong place even though I showed him my Expedia email asking how my check in experience was at sure stay hotel north in owasso. Expedia did not send me a confirmation email and I understand it may have been necessary to have a check in number but he did not even try to remedy the situation other than being rude and laughing and telling me to take it up with Expedia. I would never treat a customer in this manner. Rude rude rude!! He even proceeded to help another customer right in the middle of me talking to him. Zero stars!!!!! Zero zero zero This review did not violate any of the following Did not mention specific prices or room rates Left out profanity Did not reference personal information Did not include any photos containing inappropriate or unrelated content I only spoke the truth about my trip.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 5일
Dear April,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

10/10 - 훌륭해요

Martha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very clean and it was very quiet. It was a good value for the price. Would stay again if I pass through.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 4일
Dear Martha,Thank you for staying with us at SureStay Plus Hotel by Best Western Owasso Tulsa North and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 - 훌륭해요

Karen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was extremely helpful. The breakfast was good. Their TV service is weird, but we got it straightened out. I greatly appreciated the ride back to the airport. I will stay there again if given the opportunity.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 31일
Dear Karen,We loved having you stay with us at SureStay Plus Hotel by Best Western Owasso Tulsa North. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

8/10 - 좋아요

Kathryn 님, Cranberry Twp

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient to family and restaurants. Comfortable bed, friendly staff. Nice breakfast options.
2023년 10월에 6박 숙박함
답변 제공: General Manager 님, 2023년 10월 30일
Dear Kathryn,Thank you for staying with us at SureStay Plus Hotel by Best Western Owasso Tulsa North and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 25일
Dear Guest,It was great to have you staying with us at SureStay Plus Hotel by Best Western Owasso Tulsa North and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Getting stay in 50th state checked off!
The hotel was great for our needs. The beds were comfortable and clean. Housekeeping was wonderful to provide the extra towels and supplies that we asked for. Also a good location.
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 24일
Dear Guest,We loved having you stay with us at SureStay Plus Hotel by Best Western Owasso Tulsa North. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 - 훌륭해요

Avery 님, Pawhuska

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to shower, sleep and watch TV!
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 24일
Dear Avery,We loved having you stay with us at SureStay Plus Hotel by Best Western Owasso Tulsa North. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 - 훌륭해요

Chue

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 23일
Dear Chue,Thank you for staying with us at SureStay Plus Hotel by Best Western Owasso Tulsa North and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 - 좋아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was nice. It was very close to the gas stations and restaurants. It seemed like it could've been cleaned better in the bathroom and shower. The parking wasn't great. More parking is needed to accommodate guests arriving later in the evening. All in all it was a nice stay for one night.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 22일
Dear Jennifer,We loved having you stay with us at SureStay Plus Hotel by Best Western Owasso Tulsa North. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

6/10 - 괜찮아요

Susan

가족 여행
The guy at the front desk was so nice and helpful. However when we went to our room the entire hall smelt like food being cooked. It was so overwhelming. Glad our room didn’t smell. The room was pretty basic and a little dirty. Stains in the comforter. The lock on the door was broken. We had a short stay passing through Tulsa. I would stay again in a pinch.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 19일
Dear Susan,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

8/10 - 좋아요

Rosie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 19일
Dear Rosie,Thank you for choosing us at SureStay Plus Hotel by Best Western Owasso Tulsa North during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager