표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 743개 이용 후기 중 440개" "
10 - 훌륭해요
440
평점 8 - 좋아요. 743개 이용 후기 중 206개" "
8 - 좋아요
206
평점 6 - 괜찮아요. 743개 이용 후기 중 55개" "
6 - 괜찮아요
55
평점 4 - 별로예요. 743개 이용 후기 중 23개" "
4 - 별로예요
23
평점 2 - 너무 별로예요. 743개 이용 후기 중 19개" "
2 - 너무 별로예요
19
9.0/10
청결 상태
9.0/10
직원 및 서비스
8.4/10
편의 시설/서비스
9.0/10
숙박 시설 상태 및 시설
8.8/10
친환경
이용 후기
10/10 - 훌륭해요
Anne
가족 여행
2024년 4월 18일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was clean and well maintained. Close to shopping and in a safe area. Staff was accommodating.
Anne
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 18일
Dear Guest,Thank you so much for your kind words and for recognizing our efforts to provide a clean and exceptional experience for our guests. We take great pride in delivering outstanding service, and we truly appreciate your feedback. We look forward to welcoming you back for another wonderful stay!
10/10 - 훌륭해요
Daisy 님, West Jordan
2024년 4월 8일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Daisy
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 9일
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.
10/10 - 훌륭해요
Todd
연인과의 여행
2024년 4월 7일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
easy to get to and clean, off the HWY enough to be quiet as well.
Todd
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 7일
Dear Guest,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.
10/10 - 훌륭해요
Jennifer
연인과의 여행
2024년 3월 24일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly staff
Jennifer
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 25일
Dear Jennifer,Thank you for staying with us at SureStay Plus Hotel by Best Western Owasso Tulsa North and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
10/10 - 훌륭해요
Kathy
가족 여행
2024년 3월 23일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very helpful and friendly front desk staff as well as the cleaning personnel. The breakfast was very good all three days.
Kathy
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 23일
Dear Kathy,Thank you for staying with us at SureStay Plus Hotel by Best Western Owasso Tulsa North and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager
2/10 - 너무 별로예요
Evan
2024년 2월 25일
Evan
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Evan,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager
10/10 - 훌륭해요
Marvin
연인과의 여행
2024년 2월 21일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We chose this based on having a shuttle to the airport an the price was fantastic!!
Marvin
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 21일
Dear Marvin,It was great to have you staying with us at SureStay Plus Hotel by Best Western Owasso Tulsa North and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager
8/10 - 좋아요
Billy
연인과의 여행
2024년 2월 9일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was convenient for what we needed it for
Billy
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 9일
Dear Billy,We are delighted that you decided to stay with us at SureStay Plus Hotel by Best Western Owasso Tulsa North during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager
6/10 - 괜찮아요
실제 이용하신 고객
2024년 1월 15일
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Didnt like when the clerk was attempting my card for 4.00 charge and said it didnt go through. After trying 2 other cards he tells me its not giving a declined msg yet a msg he wasnt familiar with and its not his system bc he just ran another guests card so it must be my account causing the error.
Told him to run my original card again and voila it went through...not even an apology for the implied sentiment that i didnt have 4.00 in my account
실제 이용하신 고객
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 16일
Dear Guest,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager
4/10 - 별로예요
Lily
2024년 1월 8일
Lily
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 9일
Dear Lily,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager
10/10 - 훌륭해요
Nathan 님, Cove
2024년 1월 3일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nathan
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 8일
Dear Nathan,Thank you for staying with us at SureStay Plus Hotel by Best Western Owasso Tulsa North and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
10/10 - 훌륭해요
Mia
연인과의 여행
2024년 1월 2일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and quiet, and we chose it because of the airport shuttle. We will stay again when flying to Tulsa.
Mia
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 8일
Dear Mia,Thank you for staying with us at SureStay Plus Hotel by Best Western Owasso Tulsa North and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
10/10 - 훌륭해요
Leon
가족 여행
2024년 1월 1일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Place
I was pleasantly surprised at how nice and new the accommodations were. The breakfast was excellent! Biscuits, Sausage and Gravy. Waffles, Toast, Pastries…. I would stay here again with out hesitation.
Leon
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 8일
Dear Leon,Thank you for staying with us at SureStay Plus Hotel by Best Western Owasso Tulsa North and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
8/10 - 좋아요
Pamela
가족 여행
2023년 12월 31일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good for the price
Room was clean and comfortable. Breakfast is good. Front desk is a bit slow and unprofessional but nice. Love that they are dog friendly. Quiet.
Pamela
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 1일
Dear Pamela,Thank you for staying with us at SureStay Plus Hotel by Best Western Owasso Tulsa North and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
10/10 - 훌륭해요
Timothy
2023년 12월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Timothy
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 30일
Dear Timothy,Thank you for staying with us at SureStay Plus Hotel by Best Western Owasso Tulsa North and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager
10/10 - 훌륭해요
Michelle
연인과의 여행
2023년 12월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Area has everything.
Michelle
2023년 12월에 4박 숙박함
답변 제공: General Manager 님, 2023년 12월 27일
Dear Michelle,It was great to have you staying with us at SureStay Plus Hotel by Best Western Owasso Tulsa North and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager
10/10 - 훌륭해요
Richard
2023년 12월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Richard
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 26일
Dear Richard,We loved having you stay with us at SureStay Plus Hotel by Best Western Owasso Tulsa North. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager
10/10 - 훌륭해요
Melody
2023년 12월 21일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly professional staff, room clean and felt newer, quick parking and check-in
Melody
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 21일
Dear Melody,Thank you for choosing us at SureStay Plus Hotel by Best Western Owasso Tulsa North during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager
10/10 - 훌륭해요
Matt
가족 여행
2023년 12월 18일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Matt
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 18일
Dear Matt,Thank you for staying with us at SureStay Plus Hotel by Best Western Owasso Tulsa North and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
10/10 - 훌륭해요
Elizabeth
2023년 12월 11일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
Elizabeth
답변 제공: General Manager 님, 2024년 2월 5일
Dear Elizabeth,Thank you for staying with us at SureStay Plus Hotel by Best Western Owasso Tulsa North and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
8/10 - 좋아요
Penny
가족 여행
2023년 12월 9일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Penny
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 14일
Dear Penny,Thank you for choosing us at SureStay Plus Hotel by Best Western Owasso Tulsa North during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager
8/10 - 좋아요
David
출장 여행
2023년 12월 7일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I arrived in the evening. and although i needed shuttle to the airport, my departure was outside of the drivers schedule.
I was very impressed when the hotel worked with me to meet my flight. I had a good (but short) visit. And would consider returning if in the area again.
David
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 14일
Dear David,Thank you for choosing us at SureStay Plus Hotel by Best Western Owasso Tulsa North during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager
6/10 - 괜찮아요
Carly
연인과의 여행
2023년 12월 5일
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Only complaint I have is the dust all over the walls thick in some spots even. The cable didn't work at all it was stuck on one station and I could only turn the tv on or off and the volume up and down. Overall a good place to stay friendly staff and its nice and quiet.
Carly
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 14일
Dear Carly,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager
8/10 - 좋아요
JONATHAN
가족 여행
2023년 12월 5일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
JONATHAN
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 14일
Dear Jonathan,Thank you for choosing us at SureStay Plus Hotel by Best Western Owasso Tulsa North during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager
8/10 - 좋아요
Velta
단체 여행
2023년 12월 4일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really nice place to stay! Staff was nice, place was clean. Breakfast was delicious, would definitely stay again.
Velta
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 5일
Dear Velta,We loved having you stay with us at SureStay Plus Hotel by Best Western Owasso Tulsa North. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager
8/10 - 좋아요
ELIZABETH
연인과의 여행
2023년 12월 3일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was very nice. The bed was comfortable. Decent size bathroom. The breakfast was good. Will stay here again
ELIZABETH
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 5일
Dear Elizabeth,We loved having you stay with us at SureStay Plus Hotel by Best Western Owasso Tulsa North. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager
10/10 - 훌륭해요
Franklin
연인과의 여행, 가족 여행
2023년 12월 3일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean
Franklin
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 5일
Dear Franklin,We loved having you stay with us at SureStay Plus Hotel by Best Western Owasso Tulsa North. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager
10/10 - 훌륭해요
Jason
2023년 11월 27일
Jason
2023년 10월에 5박 숙박함
답변 제공: General Manager 님, 2023년 12월 18일
Dear Jason,Thank you for staying with us at SureStay Plus Hotel by Best Western Owasso Tulsa North and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
10/10 - 훌륭해요
John
연인과의 여행
2023년 11월 27일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
`Ease of getting around
John
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 28일
Dear John,We loved having you stay with us at SureStay Plus Hotel by Best Western Owasso Tulsa North. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager
10/10 - 훌륭해요
Mark
2023년 11월 25일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is very clean and the staff is great. The breakfast was wonderful and had a variety of items to choose from. Definately going to stay here again the next time I travel to Owasso!
Mark
2023년 11월에 3박 숙박함
답변 제공: General Manager 님, 2023년 11월 28일
Dear Mark,We loved having you stay with us at SureStay Plus Hotel by Best Western Owasso Tulsa North. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager
10/10 - 훌륭해요
Tita 님, Glencoe
2023년 11월 22일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice property. Close to the airport.
Tita
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 22일
Dear Tita,It was great to have you staying with us at SureStay Plus Hotel by Best Western Owasso Tulsa North and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager
10/10 - 훌륭해요
Daria
2023년 11월 21일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was good.
Daria
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 23일
Dear Daria,Thank you for choosing us at SureStay Plus Hotel by Best Western Owasso Tulsa North during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager
10/10 - 훌륭해요
Kristin 님, Santa Rosa
연인과의 여행
2023년 11월 19일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and comfortable. Very good breakfast.
Kristin
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 20일
Dear Kristin,Thank you for staying with us at SureStay Plus Hotel by Best Western Owasso Tulsa North and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
10/10 - 훌륭해요
Terri
2023년 11월 19일
Outstanding service
Terri
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 20일
Dear Terri,Thank you for staying with us at SureStay Plus Hotel by Best Western Owasso Tulsa North and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
10/10 - 훌륭해요
Dawn
출장 여행
2023년 11월 15일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dawn
2023년 11월에 4박 숙박함
답변 제공: General Manager 님, 2023년 11월 16일
Dear Dawn,Thank you for choosing us at SureStay Plus Hotel by Best Western Owasso Tulsa North during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager
8/10 - 좋아요
Susan
2023년 11월 11일
Susan
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 12일
Dear Susan,We loved having you stay with us at SureStay Plus Hotel by Best Western Owasso Tulsa North. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager
10/10 - 훌륭해요
David
가족 여행
2023년 11월 9일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The check-in and parking was very easy. The only thing we did not like was being close to an exterior door at the end of the first-floor wing which did not appear to lock properly.
David
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 10일
Dear David,We are delighted that you decided to stay with us at SureStay Plus Hotel by Best Western Owasso Tulsa North during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager
8/10 - 좋아요
Peter
가족 여행
2023년 11월 5일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Peter
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 7일
Dear Peter,We loved having you stay with us at SureStay Plus Hotel by Best Western Owasso Tulsa North. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager
10/10 - 훌륭해요
Dennis
가족 여행
2023년 11월 5일
좋아요: 청결 상태, 편의 시설/서비스
Good hotel!
Dennis
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 5일
Dear Dennis,We loved having you stay with us at SureStay Plus Hotel by Best Western Owasso Tulsa North. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager
2/10 - 너무 별로예요
April
가족 여행
2023년 11월 4일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Complete rude staff!! I had to wake the guy up behind the counter asleep on a couch to tell me I did not have a reservation which I in fact did! He proceeded to laugh in my face and tell me I must be in the wrong place even though I showed him my Expedia email asking how my check in experience was at sure stay hotel north in owasso. Expedia did not send me a confirmation email and I understand it may have been necessary to have a check in number but he did not even try to remedy the situation other than being rude and laughing and telling me to take it up with Expedia. I would never treat a customer in this manner. Rude rude rude!! He even proceeded to help another customer right in the middle of me talking to him. Zero stars!!!!! Zero zero zero
This review did not violate any of the following
Did not mention specific prices or room rates
Left out profanity
Did not reference personal information
Did not include any photos containing inappropriate or unrelated content
I only spoke the truth about my trip.
April
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 5일
Dear April,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager
10/10 - 훌륭해요
Martha
2023년 11월 3일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very clean and it was very quiet. It was a good value for the price. Would stay again if I pass through.
Martha
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 4일
Dear Martha,Thank you for staying with us at SureStay Plus Hotel by Best Western Owasso Tulsa North and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager
10/10 - 훌륭해요
Karen
출장 여행
2023년 10월 30일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was extremely helpful. The breakfast was good. Their TV service is weird, but we got it straightened out. I greatly appreciated the ride back to the airport. I will stay there again if given the opportunity.
Karen
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 31일
Dear Karen,We loved having you stay with us at SureStay Plus Hotel by Best Western Owasso Tulsa North. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager
8/10 - 좋아요
Kathryn 님, Cranberry Twp
연인과의 여행
2023년 10월 29일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient to family and restaurants. Comfortable bed, friendly staff. Nice breakfast options.
Kathryn
2023년 10월에 6박 숙박함
답변 제공: General Manager 님, 2023년 10월 30일
Dear Kathryn,Thank you for staying with us at SureStay Plus Hotel by Best Western Owasso Tulsa North and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
10/10 - 훌륭해요
실제 이용하신 고객
단체 여행
2023년 10월 24일
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
실제 이용하신 고객
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 25일
Dear Guest,It was great to have you staying with us at SureStay Plus Hotel by Best Western Owasso Tulsa North and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager
8/10 - 좋아요
실제 이용하신 고객
단체 여행
2023년 10월 24일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Getting stay in 50th state checked off!
The hotel was great for our needs. The beds were comfortable and clean. Housekeeping was wonderful to provide the extra towels and supplies that we asked for. Also a good location.
실제 이용하신 고객
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 24일
Dear Guest,We loved having you stay with us at SureStay Plus Hotel by Best Western Owasso Tulsa North. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager
10/10 - 훌륭해요
Avery 님, Pawhuska
출장 여행
2023년 10월 24일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to shower, sleep and watch TV!
Avery
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 24일
Dear Avery,We loved having you stay with us at SureStay Plus Hotel by Best Western Owasso Tulsa North. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager
10/10 - 훌륭해요
Chue
가족 여행
2023년 10월 22일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Chue
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 23일
Dear Chue,Thank you for staying with us at SureStay Plus Hotel by Best Western Owasso Tulsa North and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
8/10 - 좋아요
Jennifer
2023년 10월 22일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was nice. It was very close to the gas stations and restaurants. It seemed like it could've been cleaned better in the bathroom and shower. The parking wasn't great. More parking is needed to accommodate guests arriving later in the evening. All in all it was a nice stay for one night.
Jennifer
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 22일
Dear Jennifer,We loved having you stay with us at SureStay Plus Hotel by Best Western Owasso Tulsa North. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager
6/10 - 괜찮아요
Susan
가족 여행
2023년 10월 18일
The guy at the front desk was so nice and helpful. However when we went to our room the entire hall smelt like food being cooked. It was so overwhelming. Glad our room didn’t smell. The room was pretty basic and a little dirty. Stains in the comforter. The lock on the door was broken. We had a short stay passing through Tulsa. I would stay again in a pinch.
Susan
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 19일
Dear Susan,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager
8/10 - 좋아요
Rosie
가족 여행
2023년 10월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rosie
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 19일
Dear Rosie,Thank you for choosing us at SureStay Plus Hotel by Best Western Owasso Tulsa North during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager