스탠다드룸, 퀸사이즈침대 2개, 금연, 냉장고 및 전자레인지 | 각각 다른 스타일의 인테리어, 각각 다르게 가구 비치, 책상, 노트북 작업 공간

슈어스테이 플러스 호텔 바이 베스트 웨스턴 털사 이스트 여행 후기

2.5 out of 5

이용 후기

6.6
평점 10 - 훌륭해요. 236개 이용 후기 중 40개" "
평점 8 - 좋아요. 236개 이용 후기 중 81개" "
평점 6 - 괜찮아요. 236개 이용 후기 중 52개" "
평점 4 - 별로예요. 236개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 236개 이용 후기 중 32개" "

7.4/10

청결 상태

7.0/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

Carrie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property seams fairly new so that’s nice. We’re actually Hilton people but needed something quick with a budget so for the price it’s good. Although walls seem a little thin and can hear people talking in next room.
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 26일
Dear Carrie, thank you for your feedback. We're glad to hear that you found our property to be fairly new and that you appreciated the value of the price. Providing comfortable accommodations at an affordable rate is important to us, and we're pleased that we could meet your needs during your stay. However, we apologize for any inconvenience caused by noise from neighboring rooms. Your feedback is valuable to us, and we will look into ways to handle soundproofing to enhance the overall comfort of our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything else we can do to assist you, please don't hesitate to reach out.Best Regards, Guest Experience Team

10/10 - 훌륭해요

jose andres

2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 23일
Dear Jose, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Guest Experience Team

8/10 - 좋아요

Ben

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ok so honestly pretty nice hotel. My only gripe is that it said free airport shuttle which they did not offer
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 17일
Dear Ben, thank you for taking the time to share your feedback. We're pleased to hear that you found the hotel to be nice. However, we apologize for any confusion regarding the airport shuttle service. We'll review and update our information to ensure accuracy. If there's anything else you'd like to share or if you have any specific suggestions, feel free to let us know. We appreciate your understanding and hope to have the opportunity to welcome you back for an even better experience.Best Regards, Guest Experience Team

10/10 - 훌륭해요

John E

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 11일
Dear John, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards, Guest Experience Team

6/10 - 괜찮아요

Dwain

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Not so sure stay
While the check in was easy the continental breakfast was less than desirable. The bathroom was damaged. Would probably not stay there again.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would not recommend...
Dirty rooms,Outdated. Stayed three night. Rooms were cleaned one time, no fresh towels provided. Beds were hard as a rock. Only two 16 inch pillows provided per bed. Ask front desk for more pillows was told No. Location was convenient but thats the only good thing. Breakfast was from 6am to 9am but everthing was gone by 8am. Very little seletion to choice from powdered eggs bacon or cereal was it.
2023년 11월에 3박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 21일
Dear guest, we're truly sorry to hear about the multiple challenges you encountered during your stay. Your experience does not reflect the standard we aim to provide our guests. We apologize for the cleanliness issues, the outdated conditions of the rooms, and the inconvenience regarding housekeeping services. It's disappointing to learn that the beds were uncomfortable and that our staff's response regarding additional pillows was unsatisfactory. Regarding breakfast, we regret that the available choices were not up to par, and we apologize for the limited selection and the timing of its availability. Your feedback will be shared with our team to handle and improve upon these issues promptly. We deeply value your insights and regret that we didn’t meet your expectations. We're dedicated to learning from this and taking necessary actions to ensure a better experience for our guests in the future. If there's anything specific you'd like to handle or if you wish to discuss your experience further, please feel free to reach out to us directly. We appreciate your feedback, and we hope for the opportunity to regain your trust during a future stay.Best Regards, Guest Experience Team

4/10 - 별로예요

Daulton

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 15일
Dear Daulton, we're sorry to hear that you were dissatisfied with the cleanliness and property conditions during your stay. Maintaining a clean and comfortable environment is a priority for us, and it's disheartening to hear that we fell short of your expectations. Your feedback is crucial, and we take it seriously. We'll investigate these issues thoroughly and take immediate steps to handle them to ensure a more enjoyable experience for our guests in the future. If there's anything specific you'd like to share or if there's a way we can make amends for this inconvenience, please feel free to reach out. Your comfort and satisfaction are important to us, and we hope for the opportunity to exceed your expectations during any future visits.Best Regards, Guest Experience Team

4/10 - 별로예요

Dottie M

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
When I checked in it was fine. The remote did not work in the room, nor did the phone so I got to walk a very long way to the front desk where the remote had a battery change and then apparently a different remote, it did allow me to change the channel but not adjust the volume or turn it off so I could almost hear the TV from the bed. There was no way to adjust the temperatire in the room or turn on the fan to drown out the noise from the highway, I was almost warm. The pillows were the size of decorative sofa pillows and I was almost comfortable. Then the shower was a real challenge, it took 2 employees to figure out how to divert the water to the showerhead. Then when the water is on the showerhead it slides down the pole and sprays your stomach so you can almost have a good shower. It you want to almost it then this was fine. I prefer to be all the way comfortable. warm and not annoyed.
2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 17일
Dear Dottie,We apologize for the multiple inconveniences you experienced during your stay. It's clear that your visit did not meet your expectations, and for that, we're sincerely sorry. Your detailed feedback is valuable, and we will address these issues to ensure a more comfortable and satisfactory experience for our guests in the future.Best Regards, Guest Experience Team

10/10 - 훌륭해요

Brett

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Overnight Stay!
We had a great overnight stay here. We arrived from our flight around 10pm but our luggage did not. We last minute decided to stay overnight in Tulsa instead of continuing our trip on to Eufaula. We picked this hotel because of the airport shuttle and also the price. We were picked up by the owner himself, he had just sent his driver home for the night right before we called. On the way to the hotel he offered to make a detour for us to get something to eat, he was very thoughtful. The hotel has been recently updated and was clean and shiny. The bed was comfortable a/c worked great all in all this place couldn't have been any better for what we needed a good night's sleep.
2023년 9월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 9월 28일
Dear Brett,Thank you for choosing our hotel for your overnight stay in Tulsa, and we appreciate you sharing your positive experience with us! It's fantastic to hear that the owner went above and beyond to accommodate you, even making a detour for a meal. We're pleased that you found our recently updated hotel clean, comfortable, and well-maintained, providing you with the rest you needed.Your kind words mean a lot to us, and we hope to have the opportunity to welcome you back whenever your travels bring you to the area. Safe journeys ahead!Best Regards, Guest Experience Team

10/10 - 훌륭해요

Chalet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very friendly hotel staff!! I would definitely stay again made my 1st time in Oklahoma enjoyable
2023년 5월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 5월 10일
Dear Guest,Thank you for taking the time to rate us based on your recent visit. We hope you had an awesome and comfortable stay. Our staff also thanks you for the nice comment you left about the service you received. We are looking forward to having you back the next time you are in the area. Best Regards, Guest Experience Team

2/10 - 너무 별로예요

Darryl

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 3월 28일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place. I have stayed here many times and would recommend it.
2021년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2022년 1월 19일
Dear Guest, It is a delight to hear back from you regarding your recent stay with us - it's nice that you had a good overall impression of your visit. We also appreciate that you also enjoyed our facilities and that everything was to your liking. Thank you for your recommendation and we would love to have you back again in the future. Best Regards, Guest Experience Team

8/10 - 좋아요

Gary

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Breakfast was very very very very limited, hardly had anything…
2021년 12월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2021년 12월 20일
Dear Guest, Thank you for your feedback on your recent stay with us. We are glad to hear that you had a good overall impression of your stay and we hope you were comfortable. Your concern about breakfast is noted and we will see what we can do about providing additional options soon. Thank you for choosing to stay with us and we look forward to seeing you again soon. Best Regards, Guest Experience Team

6/10 - 괜찮아요

Nicole

좋아요: 직원 및 서비스
It was ok
It was ok nothing fancy or above average, the office chair was falling apart in the room
2021년 11월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2021년 11월 24일
Dear Guest, It's great hearing back from you and we hope you had a comfortable stay with us. We learn/improve based on the feedback we receive from guests and we hope to get additional comments from you the next time you stay with us. Have a good one! Best Regards, Guest Experience Team

8/10 - 좋아요

Dylan

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2021년 10월 26일
Dear Guest, We are glad to receive feedback from you regarding your recent stay. While you didn't say much in your review, we hope that you had an awesome stay and that you were comfortable in your room. Please feel free to leave some comments/suggestions next time. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Guest Experience Team

8/10 - 좋아요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was ok, Staff was nice. Room was spacious, exit driveway has monster crater almost all the way across. Bed was hard, could feel the spring coils, and pillows are standard size rather than king or queen size On a king size bed. Jet tub/ shower combo was scummy and slick , but water pressure was good. Breakfast - mediocre.
2021년 8월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2021년 8월 23일
Dear Guest, We appreciate your detailed review of our property - your kind words inspire us to do better and feedback like this makes us strive to give the best service. We have also noted your feedback on areas of improvement regarding our beds and pillows also some maintenance issues, we appreciate your pointing that out - it gives us a better perspective of our property. We would love to welcome you back and hope that you consider staying with us the next time you are in the area. Best Regards, Guest Experience Team

8/10 - 좋아요

Janel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No frills hotel that aims to please.
Very helpful staff that is eager to help with your accommodations.
2021년 7월에 2박 숙박함
답변 제공: Guest Experience Team 님, 2021년 7월 28일
Dear guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Our staff also thanks you for the nice comment you left about the service you received. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Guest Experience Team

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The woman at the desk was outstanding. She wasn’t at the desk when I checked out, but she was quick to follow us all the way out to our vehicle to give us back our full deposit. She is wonderful and I’m grateful for her! That night’s stay really refreshed my mind and was JUST what I needed!
2021년 7월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2021년 7월 13일
Dear Guest, Thank you for taking the time to rate us on your recent visit. Based on your rating, it looks like you had an awesome and comfortable stay. Our staff also thanks you for the nice comment you left about the service you received. We look forward to having you back the next time you are in the area. Best Regards, Guest Experience Team

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to what we needed
2021년 6월에 3박 숙박함
답변 제공: Guest Experience Team 님, 2021년 6월 25일
Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Guest Experience Team

6/10 - 괜찮아요

Dyane

좋아요: 직원 및 서비스
2021년 6월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2021년 6월 17일
Thanks for choosing to stay with us and for your review, we really appreciate it! We're glad to read that you enjoyed your stay with us overall, but we really want you to love your stay with us. Please do let us know if there is anything we can do to make your next stay even better. We hope that you will give us a chance to make your stay just perfect! Thanks again. Best Regards, Customer Care Team

10/10 - 훌륭해요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2021년 6월 15일
We are always pleased to receive feedback from our guests in relation to their stays with us, and we are delighted with your rating, thank you very much. We are happy to have satisfied you so well, and we hope to remain your hotel of choice here for future visits. Best Regards, Customer Care Team

4/10 - 별로예요

Mari

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
NEVER NEVER STAY HERE !!!
N0 shower curtain in room, hair in bathtub, mold on sheets, advertised pool under amenities...but it was closed, woken up at 6:45am by maid who even walked in to clean the room!!!Worst part is the manager/owner showed NO APOLOGY OR REMORSE !!!
2021년 6월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2021년 6월 21일
Dear Mari, We love hearing back from you about your recent stay with us. We always look forward to feedback about how we can make things better for our guests and how we can improve. Your comment about cleanliness is noted and we will see to it that our team does a better job preparing the area moving forward. We will also see what we can do about having some updates soon and improve on the maintenance issues. Your concern about the staff is also noted. We are sorry for the inconvenience caused and we hope you consider staying with us again. Best Regards, Guest Experience Team

2/10 - 너무 별로예요

실제 이용하신 고객

2021년 5월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2021년 6월 11일
Dear guest, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Best Regards, Customer Care Team

6/10 - 괜찮아요

Debbie

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 10월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2020년 10월 20일
Dear Debbie, Thank you for your feedback and we hope you had a pleasant stay with us. We love hearing back from our guests and we hope to get additional feedback/comments from you the next time you stay with us. Best Regards, Guest Experience Team

8/10 - 좋아요

Ross

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
hotel was clean and spacious and if it were not for cov 19 it would of been a great stay
2020년 8월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2020년 8월 17일
Hello Ross, Thank you for your feedback on your recent stay with us. We are glad to hear that you had a good overall impression of your stay and we hope you were comfortable. It's nice that you found the place spacious and clean. We hope to see you again soon. Best Regards, Guest Experience Team

2/10 - 너무 별로예요

Marie 님, Dayton, TX

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스
This was one of the nastiest motels I've ever booked through Orbitz. The room stunk & the curtains were torn & had holes in them. They looked original to the motel from the beginning of time. My nephew also had a room & his was just as disgusting. I'll NEVER stay there again & I'd recommend steering clear of this place.
2020년 8월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2020년 8월 10일
Dear Marie, We appreciate the rating that you provided - rest assured that we will continue to listen to our guests so we can continuously improve on the services that we provide. We are sorry that you did not seem to have an awesome experience during your stay but we will take this as inspiration to be better. We hope you consider staying with us again in the near future. Best Regards, Guest Experience Team

8/10 - 좋아요

Shelley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable stay
The hotel was a nice hotel, worth the cost. The only thing i didn't like was the housekeeping banging on the door at 9 am every morning to gather towels and sheets. They don't have "do not disturb"signs so I was woke up every morning. Other than that it was a great stay with comfortable beds.
2020년 7월에 3박 숙박함
답변 제공: Guest Experience Team 님, 2020년 8월 3일
Hello Shelley, It is wonderful hearing back from our satisfied guests and we are glad to hear that you had an awesome stay with us.  We are sorry to hear that you were disturbed by the staff every morning, we apologize for not having the "do not disturb" sign - we will make sure that this is addressed so we can avoid similar concerns in the future. We are sorry for the inconvenience caused and we hope you consider staying with us again. We are sorry for the inconvenience caused and we hope you consider staying with us again. Best Regards, Guest Experience Team

4/10 - 별로예요

Debi 님, Sherman, TX

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I did not like the location of the property and it was not clean. The top cover had stains on it. The bathroom light plug was shorting out. The breakfast was really poor.... No coffee was ready at 9:00 am.
2020년 2월에 2박 숙박함
답변 제공: Guest Experience Team 님, 2020년 2월 20일
Dear Debi, Thank you for your feedback - we appreciate you taking the time to leave us with comments about your recent visit. While we are sad to hear that you did not experience the level of satisfaction that other guests usually have, we are glad that you pointed out the things that we can work on. Your comment about cleanliness/electrical issue is noted and we will see to it that our staff does a better job preparing the rooms moving forward. We will also see what we can do about having some updates to the property soon. Also noted is your concern about breakfast and we will see what we can do about providing additional options soon. We are sorry for the inconvenience caused and we hope you consider staying with us again. Best Regards, Guest Experience Team

10/10 - 훌륭해요

Chef 님, Georgia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice stay and very welcoming the breakfast could be updated a little
2020년 2월에 2박 숙박함
답변 제공: Guest Experience Team 님, 2020년 2월 13일
Hi Chef, It is great to hear feedback from you regarding your recent stay with us - we are glad to hear that you had a good overall impression of your stay. Your comment about breakfast is duly noted and we will see what we can do about adding more options in the future. Thank you for choosing to stay with us and we look forward to seeing you again soon. Best Regards, Guest Experience Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 1월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2020년 1월 9일
Dear Guest, Thank you for taking the time to rate us based on your recent visit. We hope you had an awesome and comfortable stay. We are looking forward to having you back the next time you are in the area. Best Regards, Guest Experience Team

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff-super friendly and helpful. Breakfast was not great but McDonald’s was close so one of us went there and got breakfast sandwiches
2019년 12월에 2박 숙박함
답변 제공: Guest Experience Team 님, 2020년 1월 6일
Dear Guest, We are happy to hear feedback from you regarding your recent stay and it's nice that you had a good overall impression. We are glad that you were very satisfied with the service you received from our staff. Your feedback about breakfast is duly noted and we will consider adding some more options in the future. We hope to see you again soon. Best Regards, Guest Experience Team

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
I requested handicapped room. This is not a refkection of the property. Expedia failed on this. The only complaint about the property was breakfast. At 6:15 it was slim pickens.
2019년 12월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2019년 12월 27일
Dear Guest, It's great hearing back from you about your recent stay with us. We appreciate suggestions about how we can make things better for our guests in the future. Your concern about breakfast is noted and we will see what we can do about providing additional options soon. We are also sorry to hear that your request for a handicapped room via Expedia was not accommodated - we will see what we can do about making sure that such requests are forwarded to us asap. We hope that everything else was in order and we hope you consider staying with us again. Best Regards, Guest Experience Team

2/10 - 너무 별로예요

Jake

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2019년 11월 14일
Dear Jake, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the size of the rooms, the cleanlinest of the property, and the breakfast. The staff was very pleasant and essy to talk with. There really wasn't anything that l did not like. T
2019년 9월에 2박 숙박함
답변 제공: Sunny Patel 님, 2019년 9월 18일
Dear Happy Guest.Thank you for your review and for choosing our hotel.I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

Frances

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Peaceful night
Enjoyed my night in your hotel will stay again. Peaceful night of rest after a great soak in the jacuzzi tub in the room well worth the few extra dollars.
2019년 6월에 1박 숙박함
답변 제공: Sunny patel 님, 2019년 8월 11일
Thank you for your stay with us and for sharing your experience with other travelers.we were pleased to read you like the jacuzzi tub of the room.

6/10 - 괜찮아요

Samantha

좋아요: 직원 및 서비스
2019년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice peaceful everybody was friendly!! Good relaxing time!! Just a great experence!!
2019년 4월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bathroom was old and looked dirty, candle burn marks on the walls around the tub and the coffee bar tray was next to the toilet. Appears they tried to renovate by painting, but fell short. The worst was several questionable guests hanging out in the parking lot.
2019년 4월에 1박 숙박함

8/10 - 좋아요

Joe 님, NWA

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The breakfast area is not very big. Also the pool is only kid size. Gentleman at desk was very nice. We didnt have any issues. Not a 5 start hotel but great service and worked perfectly for our weekend family get away.
2019년 4월에 2박 숙박함

8/10 - 좋아요

Sue

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 1박 숙박함

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall it waa a good stay. Service was good room was nice.
2019년 2월에 3박 숙박함

10/10 - 훌륭해요

Brandii

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행, 출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It was Not clean and breakfast was closed at 9:30.
2018년 12월에 1박 숙박함

4/10 - 별로예요

Liz

I checked in on Friday afternoon. The first room I was given REEKED of smoke, and was on the 2nd floor. I immediately called the front desk. They offered to come help assist with a new room. I asked for a room on Flr. 1, or one bear the elevator, only to learn there IS NO Elevator!!!! And the nice man who came to assist let me know trey didn’t have many other rooms for me to choose from ( in other words, you better take this room, because it doesn’t get any Better!) Room was fine. Not deluxe-very minimum standard. Duvet had burn holes in it.....in a smoke free hotel. Mattress was very comfortable (new). Next morning, I nearly had a panic attack when I thought there was a large spider or mouse in the bathroom. Turned out to be a 1 1/2 Gecko. That didn’t bother me, but probably not everyone’s cup of tea. Sadly, the switch in the shower to activate from bath to shower didn’t work, so we could not shower. Overall, I would not book this hotel again. This is our 10th Hotels.com booking in 3 months, and the VERY bottom of the barrel.
2018년 11월에 2박 숙박함

2/10 - 너무 별로예요

Julie

Smelled like weed,everything was broken,no light covers on switch,burn holes in everything,but a non smoking room. Scared to sleep in bed. Horrible worst room ever.
2018년 11월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2018년 11월에 2박 숙박함

4/10 - 별로예요

J 님, Michigan

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
We have stayed here several times on our trips to Tulsa it is conveniently located for us, and the rooms are clean, the price is right. But we have found the staff to be very rude at times, very inflexible with requests that other hotels have always accommodated with a smile. They are very inflexible with late checkout, and even after staying for a week at a time, we have found them to be less than pleasant to ensure our return business. This most recent trip to Tulsa will be our last staying here. We will try another hotel, there are plenty at this price point to choose from, which is something that the management here seems to forget. I have spent almost $2,000 in stays at this hotel this year, and continue to be treated as a nuisance customer.
2018년 6월에 2박 숙박함

8/10 - 좋아요

sandra

Ok stay
Room was nice and clean. Went for breakfast at 8:15. No mix for waffles. Had to ask for it . our friends had eaten a little earlier. No waffle mix.
2018년 9월에 1박 숙박함

8/10 - 좋아요

Glynn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 1박 숙박함
답변 제공: sunny patel 님, 2018년 10월 17일
Dear Guest.Thank you for taking the time to review your stay

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place to lay your head
Nice place to stay. The entrance is a little tricky though.:)
2018년 7월에 1박 숙박함