로비

헤리티지 인 앤드 스위트 여행 후기

2 out of 5
헤리티지 인 앤드 스위트
801 Highway 278 W, Amory, MS

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 161개 이용 후기 중 39개" "
평점 8 - 좋아요. 161개 이용 후기 중 58개" "
평점 6 - 괜찮아요. 161개 이용 후기 중 34개" "
평점 4 - 별로예요. 161개 이용 후기 중 21개" "
평점 2 - 너무 별로예요. 161개 이용 후기 중 9개" "

7.6/10

청결 상태

8.0/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

6/10 - 괜찮아요

Daniel

좋아요: 직원 및 서비스
Looked 4star from street-- 3 star at lobby -- 2.5 star in room. Clean. Functional. Kind and helpful staff. Good price. Would stay again.
2024년 3월에 8박 숙박함
답변 제공: Crystal, Hotel Clerk 님, 2024년 3월 20일
Thanks for choosing to stay with us! We look forward to seeing you again hopefully!

8/10 - 좋아요

Robin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was very nice! The only complaint and I will write it off to it being a slow weekend for New Years Eve with family. The coffee was terrible. We couldn’t drink it at all! But would definitely give it another try when we are in town!
2023년 12월에 1박 숙박함
답변 제공: Hotel Clerk 님, 2024년 2월 10일
Thank you for chosing to stay with us, we hope to see you again! Any & all feedback you have is greatly appreciated!

8/10 - 좋아요

Carlos

2024년 1월에 1박 숙박함
답변 제공: Hotel Clerk 님, 2024년 2월 10일
Thank you for chosing to stay with us,any other feedback you have is greatly appreciated!

6/10 - 괜찮아요

Charles

연인과의 여행
별로예요: 편의 시설/서비스
No breakfast .
2023년 12월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 6일
Hi Charles, we do apologize if you missed breakfast, it is from 6:30am to 9:30am everyday. If you have any other feedback it would be greatly appreciated! Thanks so much for choosing to stay with us & we hope to see you again!

6/10 - 괜찮아요

Bobbie

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The room was clean i was really impressed bathroom
2023년 12월에 3박 숙박함
답변 제공: Hotel Staff 님, 2023년 12월 24일
Hi Bobbie,thanks for choosing to stay with us! Any suggestions/feedback from your stay would be great!

6/10 - 괜찮아요

Kevin

2023년 12월에 1박 숙박함
답변 제공: Hotel Clerk 님, 2024년 2월 10일
Thank you for your response.Any feedback is greatly appreciated.

4/10 - 별로예요

Justin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Hotel Staff 님, 2023년 12월 24일
Thanks for choosing to stay with us! Sorry you were not happy with our services,any suggestions/feedback from your stay would be great!

8/10 - 좋아요

Urias

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 12월 24일
Thanks for choosing to stay with us! Any suggestions/feedback from your stay would be great!

6/10 - 괜찮아요

Roy

가족 여행
좋아요: 직원 및 서비스
Average
2023년 11월에 4박 숙박함
답변 제공: Hotel Staff 님, 2023년 11월 11일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Gwendolyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The price was great
2023년 11월에 2박 숙박함
답변 제공: Hotel Staff 님, 2023년 11월 6일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
-
2023년 10월에 7박 숙박함
답변 제공: Hotel Staff 님, 2023년 10월 28일
Thank you for your feedback. We will be addressing your concerns.

4/10 - 별로예요

Pamela

별로예요: 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 10월 13일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Play to stay with NO PERKS
Beds were comfortable. Bathroom was smaller than most walk in closets. Breakfast was a JOKE. Bowl of cereal and orange juice. There was a loaf of bread for toast and THAT WAS IT. Over all not bad. And I guess you can say it did have BREAKFAST. Weak showing though
2023년 9월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 10월 7일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Kevin

2023년 9월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 10월 21일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

David

출장 여행
좋아요: 직원 및 서비스
A little noisy. Lots of people seemingly live in the hotel and congregate just outside the front door of the hotel.
2023년 8월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 8월 21일
We are sorry for any inconvenice. However, the reason why there are lots of people is because they are displaced due to the March tornado that our area had. We appericate your business and we hope that you have a blessed day.

2/10 - 너무 별로예요

Anita

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Worst place ever!
First, the bathroom door was locked from the inside; the toilet had not been cleaned; the toilet was stopped up; I had to get a plunger; tried to shower but the tub was stopped up too. The carpet was filthy. We left as I could not stay there. I turned in the keys and didn’t ask for a refund. What a waste of money and time. I was in town to receive an award posthumously for my father.
2023년 7월에 1박 숙박함
답변 제공: Jennifer, Hotel Clerk 님, 2023년 7월 5일
Thank you for your feedback. We will be addressing your concerns. Have a blessed day!

4/10 - 별로예요

Melissa

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The toilet had urine in and on it.
2023년 6월에 2박 숙박함
답변 제공: Hotel Staff 님, 2023년 6월 25일
Thank you for your feedback. We will be addressing your concerns.

8/10 - 좋아요

Lici

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s a decent hotel with friendly staff.
2023년 5월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 6월 3일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Thomas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In the middle of rural MS. Was better than expected
2023년 4월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 5월 23일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Tyneisha

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was fine staff was sweet and patient it was just far from a store or any convenient store. Thanks for everything it was a great stay and the beds were amazing.
2023년 3월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 4월 5일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Janice

2023년 2월에 2박 숙박함
답변 제공: Hotel Staff 님, 2023년 3월 4일
Thanks for staying with us. We appreciate your feedback!

4/10 - 별로예요

Ann

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
They claimed to have breakfast. Both mornings there was nothing set up and the coffee was last nights
2023년 2월에 2박 숙박함
답변 제공: Hotel Staff 님, 2023년 2월 13일
Thank you for your feedback. We will be addressing your concerns.

10/10 - 훌륭해요

Don

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 1월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 3월 9일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Tracie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 1월 11일
Thank you for your feedback. So glad that you enjoyed your stay with us. We look forward to your next visit.

8/10 - 좋아요

Elane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 1박 숙박함
답변 제공: Hotel Staff 님, 2022년 11월 26일
Thank you for your review. We look forward to you visiting with us again!

6/10 - 괜찮아요

Ruth

좋아요: 청결 상태, 직원 및 서비스
No wash cloths or hand towels in our room the first day, alth
2022년 11월에 1박 숙박함
답변 제공: Hotel Staff 님, 2022년 11월 19일
Thank you for your feedback. We will be addressing your concerns.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Some meh stuff but would recommend
Had a great stay overall. The breakfast was okay, standard hotel stuff.Unfortunately the dispenser for the apple juice and OJ was not working so it was hot. And there was no butter even with bread and waffles being available. The hotel kinda seemed like they got all the furniture and stuff at a sale from a hotel 20+ years ago that closed down. But more importantly the staff were very friendly and personable all around. No one disturbed us during our stay. If we needed anything it was readily available. I would stay again in a heartbeat. I was comfortable and felt perfectly safe and fine.
2022년 10월에 3박 숙박함
답변 제공: Hotel Staff 님, 2022년 10월 18일
Thank you for your feedback. We are changing a lot with our breakfast, under new owner and management. Sorry for any inconvenience. We are addressing your considers. We appreciate your business.

6/10 - 괜찮아요

harriett

가족 여행
별로예요: 객실의 편안함
In need of remodeling
The beds were not comfortable at all only 2 breakfast options waffles or cereal oh and they had yogurt and they didn’t service our room at all
2022년 10월에 2박 숙박함
답변 제공: Hotel Staff 님, 2022년 10월 18일
Thank you for your feedback. We will be addressing your concerns.

4/10 - 별로예요

Maureen

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When I checked in, very rude treatment. I did get the name of the woman at the desk. (Bessie) After staying one night, we saw cockroaches in the room. I was moved to another room down a different hallway. I was told that the wing I was initially at, is reserved for construction workers and other customers aren't put there. I was moved to another room, and the air conditioner didn't work. So, I was moved to a third room. The only person kind to me during the entire stay was Brittany. I'm not sure if an exterminator ever goes through the inside of the Heritage Inn as you could clearly see bugs in rooms. Rooms were very dirty. Very disappointed in the lack of a welcome.
2022년 9월에 3박 숙박함
답변 제공: Management 님, 2022년 10월 5일
We're sorry for any inconvenience. We appreciate your feedback. We will be addressing your concerns.

10/10 - 훌륭해요

Gail

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service received by staff
2022년 9월에 2박 숙박함
답변 제공: Hotel Staff 님, 2022년 10월 4일
We appreciate your feedback. Thank you for your business.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 3박 숙박함
답변 제공: Hotel Staff 님, 2022년 9월 22일
We appreciate your feedback! Thank you for your business!

8/10 - 좋아요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: Hotel Staff 님, 2022년 9월 15일
We appreciate your feedback! Thank you for your business!

10/10 - 훌륭해요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: Management 님, 2022년 9월 12일
We are so happy that you enjoyed your stay, and we look forward to your next visit. Thank You

2/10 - 너무 별로예요

Donna

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A/C units on exterior are badly rusted and the bricks around them are falling out. Took 5-6 minutes for staff to respond to the bell at the front desk. Mattresses are obviously cheap and extremely uncomfortable.
2022년 8월에 2박 숙박함
답변 제공: Manager 님, 2022년 8월 22일
Good evening, we apologize that your stay was less than enjoyable. It is our aim to make our guests as comfortable as possible. We will take into consideration the nature of your complaint. Thank You

4/10 - 별로예요

Audriana

별로예요: 직원 및 서비스
Front desk charged me extra for upgrading my room which was $16.00 plus the room free! And I’m a god member
2022년 8월에 1박 숙박함
답변 제공: Manager 님, 2022년 8월 15일
Good morning, all upgrades are subject to an extra charge. Thank you for staying with us. Have a great day!

4/10 - 별로예요

James

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The people were that worked there that we encountered were friendly and polite. The room however was not what we expected. We killed numerous roaches that came out behind a mirror on wall .
2022년 8월에 4박 숙박함
답변 제공: Management 님, 2022년 8월 12일
Thank you for your review. The matter at hand has been addressed and handled. Thank You

4/10 - 별로예요

Roger

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Declining
I have stayed here several times over the years . It has declined . No iron or board. Above the shower tub you could see clearly the Sheetrock tape. I was there to speak at a Funeral and it was at 2:00pm. I asked for leniency to stay until 1:00pm. (There were hardly any other customers). I was told I could stay until noon and then I could wait in the lobby. So I did. Overall just not the professional atmosphere I have experienced in the past. Just because you asked.
2022년 8월에 2박 숙박함
답변 제공: Jennifer 님, 2022년 8월 8일
Thank you for your feedback. We will be addressing your concerns.

6/10 - 괜찮아요

Rick

출장 여행
좋아요: 객실의 편안함
별로예요: 청결 상태
2022년 8월에 1박 숙박함
답변 제공: Management 님, 2022년 8월 5일
Thank you for your feedback. We look forward to you visiting with us again!

6/10 - 괜찮아요

Cindy

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was fine except the ice machine was broken. This was very inconvenient for us.
2022년 7월에 4박 숙박함
답변 제공: Hotel Staff 님, 2022년 8월 1일
Thanks for staying with us! We are working as hard as we can on getting the issue handled. We appreciate your feedback! We apologize for the inconvenience.

8/10 - 좋아요

martis

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Hotel stay
The sroom was basic and price friendly..the room did not have usb port charging stations. No irons in room had to get from front desk....staff was friendly...overall it was not bad..perfect location right next to a great golf course...River Birch Golf Course.
2022년 7월에 1박 숙박함
답변 제공: Hotel Staff 님, 2022년 7월 25일
Thanks for staying with us. We appreciate your feedback!

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was very disappointed in my stay. I had to change rooms. When changed rooms there we ants in room had to keep sprayed. The complementary breakfast was very limited. I had to keep asking for bath towels and was clothes. The worst of all is it was tan down it use to be beautiful. I doubt I would stay again.
2022년 7월에 4박 숙박함
답변 제공: Bessie 님, 2022년 7월 14일
We will address the issues. We thank you for your feedback.

2/10 - 너무 별로예요

Steve

2022년 6월에 1박 숙박함

6/10 - 괜찮아요

Cornell

가족 여행
좋아요: 직원 및 서비스
Well it started off wrong because I was under the impression all the rooms were smoke free and they are not! So they gave me 2 smoking rooms but they did accommodate us with non-smoking and a free room. My other issue was both ice machines was broke it was right.
2022년 5월에 2박 숙박함
답변 제공: Jennifer, Desk Clerk 님, 2022년 6월 11일
Thank you for your feedback. We will be addressing your concerns. We appreciate your business.

4/10 - 별로예요

Gregory

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Run down, dilapidated.
2022년 5월에 2박 숙박함
답변 제공: Manager 님, 2022년 5월 11일
Thank you for your feedback. We will be addressing your concerns.

8/10 - 좋아요

Bessie

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice distance to travel to golf course - safe
2022년 4월에 3박 숙박함
답변 제공: Manager 님, 2022년 5월 5일
Thank you for your feedback. We look forward to you visiting us again!

4/10 - 별로예요

Jeff

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
We had two rooms with two queen beds and there were only two towels and two washcloths per room! The towels weren’t replaced either night and the rooms were not cleaned after the first night. I wanted to pay cash for the rooms but the desk clerk said they only accept 20’s for cash payment. The total was $375 and I had $400 and they would not take it.
2022년 5월에 2박 숙박함
답변 제공: Manager 님, 2022년 5월 4일
Good morning, I'm sorry that your stay was less than favorable. I'm not sure if it was, but our housekeepers will not enter your room if the do not disturb is out. You can always get towels from the front desk. We do not keep large sums of cash on site, which is why we don't take anything larger than a 20. Again, I apologize for any inconvenience that this may have caused. We hope that we can accommodate your lodging again. Thanks

10/10 - 훌륭해요

Brian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay and close to work location.
2022년 1월에 1박 숙박함
답변 제공: Manager 님, 2022년 1월 18일
We are glad that you enjoyed your stay here and look forward to seeing you again! Have a blessed day!

10/10 - 훌륭해요

Natalie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic place with great staff
What a wonderful experience! Every single staff member was overly friendly and wonderful! We were on the end of the our trip and just wanted to order in pizza. I called to see if there were delivery options. When we arrived, the front desk clerk had all the delivery menus with our check-in paperwork. It was so perfect! Our room was large with a firm bed, and we rested and watched TV in peace. Everything was very clean! Again, the staff was above and beyond helpful and friendly.
2022년 1월에 1박 숙박함
답변 제공: Manager 님, 2022년 1월 7일
We appreciate your feedback and so thankful that you enjoyed your stay. We look forward to serving you again.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place off the beaten path
The staff was so friendly and sweet. The shower had great water pressure. Breakfast was good. The floors were a little dirty in the room, but nothing drastic.
2021년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2022년 1월 4일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Heather

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was friendly at check-in and was very helpful concerning the area.
2021년 12월에 1박 숙박함
답변 제공: Manager 님, 2021년 12월 31일
We appreciate your feedback. We look forward to serving you again. Have a Happy New Year!