숙박 시설의 전망

더 샌즈 앳 그레이스 베이 여행 후기

4 out of 5
더 샌즈 앳 그레이스 베이
Grace Bay Beach, Providenciales

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 572개" "
평점 8 - 좋아요. 1001개 이용 후기 중 264개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 91개" "
평점 4 - 별로예요. 1001개 이용 후기 중 45개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 29개" "

9.0/10

청결 상태

8.6/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

2/10 - 너무 별로예요

Hemal

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
BEWARE!! The pictures online are FALSE ADVERTISEMENT!! The room I received does not reflect the photos the hotel has posted online of the room. When confronting management about this issue I was told that the room pictured online does not even exist anymore. Despite not receiving the room that I paid for, hotel management was not helpful in resolving this issue. Absolutely lacked proper communication and were extremely stubborn. Do not recommend!!
2024년 3월에 4박 숙박함
답변 제공: Claudine 님, 2024년 3월 27일
Dear Hemal,Thank you for your feedback on your recent stay with us. We were happy to have spoken with your during stay and upon departure. The Expedia picture online is a Junior Suite Courtyard on the third floor. The room you reserved is exactly the same layout and amenities as that room on the third floor. The only exception is your room was on the first floor.The manager explained we were unable to move you to the third-floor location as all the Junior Courtyard rooms were already occupied or reserved and you expressed not wanting to move. Kindly note all of our rooms were renovated in the fall/winter of 2023 with new furniture as noted: sofa sleeper, armchair, sofa rug, coffee table, side table, headboard, bed frame, new full kitchenette (sink, faucet, refrigerator, microwave, back splash, new bathroom vanity, bathroom mirror, new bathroom light, bathroom faucet, bathroom amenity shelf, dresser drawer, and lighting switches, and ceiling fan. We are sorry the room was missing a tall mirror and bathrobe hook, and we installed them the next day. If we may be of further assistance, please let me know. Kind regards,Claudine BoyceDuty Manager

10/10 - 훌륭해요

Kandice

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked how nice the property was and how comfortable the beds were. It was very convenient, and the restaurant had good food.
2024년 2월에 1박 숙박함
답변 제공: Barbara 님, 2024년 3월 25일
Hello Kandice, thank you for such kind words, we appreciate you.

8/10 - 좋아요

padmaja

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
well maintained
2024년 3월에 3박 숙박함
답변 제공: Barbara 님, 2024년 3월 23일
Thank you Padmaja for taking the time to share your kind feedback, we appreciate you.

10/10 - 훌륭해요

GRISELDA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice property
2024년 3월에 5박 숙박함
답변 제공: Barbara 님, 2024년 3월 23일
Hello Griselda, thank you for your kind words, we appreciate you.

8/10 - 좋아요

Vincent

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice stay . Tv and water pressure issues were the only negatives. Liked the cleanliness and well kept pool and grounds
2024년 3월에 4박 숙박함
답변 제공: barbara 님, 2024년 3월 22일
Dear Vincent, thank you for taking the time to share your feedback and bringing to attention the TV and water pressure issues experienced during your stay which will be addressed.

6/10 - 괜찮아요

Raymond

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The restaurant on the the property takes forever to get your food and drinks horrible service.
2024년 3월에 3박 숙박함
답변 제공: Barbara 님, 2024년 3월 21일
Hello Raymond, thank you for taking the time to share your feedback which will be shared with Management.

10/10 - 훌륭해요

Nadra

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved everything about this property!! We are coming back and definitely staying here again. Excellent staff!
2024년 3월에 4박 숙박함
답변 제공: Barbara 님, 2024년 3월 19일
Thank you Nadra for taking the time to share your kind feedback, we appreciate you.

10/10 - 훌륭해요

Russell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved this place. The people were so friendly. Would go back again and again.
2024년 3월에 6박 숙박함
답변 제공: Barbara 님, 2024년 3월 14일
Thank you Russell for taking the time to share your feedback, we appreciate you.

6/10 - 괜찮아요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: barbara 님, 2024년 3월 17일
Dear George, thank you for taking the time to share your feedback.

10/10 - 훌륭해요

Pamela Susan

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, beautiful property, great service! Suite was lovely, nice view,quiet , accessible to pool and beach. More nightly entertainment would be ideal. Location is great, 5 min walk to town. Would highly recommend for couples and families 😊
2024년 2월에 4박 숙박함
답변 제공: Barbara 님, 2024년 3월 3일
Hello Pamela, thank you for taking the time to share such wonderful feedback, we appreciate you

10/10 - 훌륭해요

Kim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the size of the resort. Not too big!
2024년 2월에 4박 숙박함
답변 제공: Barbara 님, 2024년 2월 28일
Hello Kim, thank you for taking the time to share your feedback, we appreciate you.

10/10 - 훌륭해요

Megan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay!
2024년 2월에 4박 숙박함
답변 제공: barbara 님, 2024년 2월 19일
Hello Megan, thank you for such kind feedback, we appreciate you.

10/10 - 훌륭해요

Katie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함
답변 제공: barbara 님, 2024년 2월 19일
Dear Katie, thank you for such kind feedback, we appreciate you.

10/10 - 훌륭해요

Stacy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome
2024년 2월에 5박 숙박함
답변 제공: Barbara 님, 2024년 2월 13일
Hello Stacy, thank you for such kind feedback, we appreciate you.

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious,clean room with great views .Beaches were gorgeous and the staff very helpful and friendly.
2024년 1월에 8박 숙박함
답변 제공: barbara 님, 2024년 2월 5일
Hello John, thank you for taking the time to share your feedback, we appreciate you.

10/10 - 훌륭해요

Steven Douglas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Been going here 20 years… awesome doit
2024년 1월에 21박 숙박함
답변 제공: Barbara 님, 2024년 2월 1일
Hello Mr. Douglas, thank you for taking the time to share such kind words, we appreciate you and your loyalty

10/10 - 훌륭해요

Cindy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a beautiful property right on the beach. Our room was connected to another room and our neighbors were very noisy.
2024년 1월에 10박 숙박함
답변 제공: Barbara 님, 2024년 1월 26일
Hello Cindy, thank you for taking the time to share your feedback and bringing to attention the noise complaint, we appreciate you.

10/10 - 훌륭해요

Sheila

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Loved the location, directly on beach. Liked Hemingways, having an onsite dining option for breakfast, lunch and dinner. (and drinks, of course!) Also liked that it was walking distance to shops, and taxies were always available onsite to take you further distances. Rooms were very clean and recently renovated.
2024년 1월에 4박 숙박함
답변 제공: Barbara 님, 2024년 1월 26일
Hello Sheila, thank you for your taking the time to share your kind feedback, we appreciate you.

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 6박 숙박함
답변 제공: barbara 님, 2024년 1월 25일
Dear Donna, thank you for taking the time to share such a kind review, we appreciate you.

10/10 - 훌륭해요

Louis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
STAFF WERE PROFESSIONNAL BEAUTIFUL RESORT MY ROOM 3309....A LITTLE BIT NOISY...COULD HEAR CONVERSATION AND TV NEXT DOOR
2024년 1월에 7박 숙박함
답변 제공: barbara 님, 2024년 1월 23일
Hello Louis, thank you for your kind words about our staff and resort, we appreciate your feedback.

6/10 - 괜찮아요

Tamara 님, Poplar Bluff

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Small resort with one restaurant. Beach and ocean is amazing, plenty of chairs, umbrellas. Not crowded at pool. Our Jr Ocean View suite was not as pictured on website. Door opened in bedroom. Had to walk through bedroom to hall with bath then to living/kitchenette. Very awkward layout. Very limited ocean view with main view of parking lot. Bathroom extremely small. One small mirror and sink. Not big enough for my husband and I to use at once. Rooms were clean, but no decor on walls/not homey or beachy feeling. No blankets in room or on bed, just sheets. Asked for one every day and got one last day there. No ATM on property. Closest one is at grocery store. Hotel does not take Discover even though welcome book says they do. My husband and I got food poisoning one night from Hemingways (the resort restaurant). Just a few blocks away from the cute little town which has great restaurants and grocery store. Everything very pricey in Turks. Always felt very safe off and on resort. Have been to many all inclusives and resorts in Jamaica, Mexico, Dominican, Bahamas. Overall, for the price I did not feel this was worth the extra money. Paid about double what we would have at other all inclusives.
2024년 1월에 5박 숙박함
답변 제공: barbara 님, 2024년 1월 23일
Dear Tamara, thank you for taking the time to share your feedback on your stay which will be shared with the team.

10/10 - 훌륭해요

Martha 님, Auburn

2024년 1월에 7박 숙박함
답변 제공: barbara 님, 2024년 2월 5일
Hello Martha, thank you for such kind feedback, we appreciate you.

6/10 - 괜찮아요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff at Hemingways for breakfast and lunch and the cleaning staff are great. The beach water is pretty but there is trash bits in the sand that need to be addressed. The property has a serious lack of beach chairs and all chairs are in average or poor condition. Turks and Caicos is not a good value vacation destination by any measure. It’s easily the most expensive place I’ve ever traveled. Far more expensive than Hawaii or Los Angeles, for example. The drive to and from the airport can be frightening. The airport is not pleasant and quite disorganized. You also pass stray dogs and really sad run down areas while sitting in the worst vehicle you have ever seen in your lifetime on the drive to and from the airport. The taxis can be just appalling. I didn’t rent a car and took several taxis. I felt incredibly nervous with one driver. Literally the most scared I’ve been in my entire life. If this resort wants to succeed they really need to get a driver with a vehicle that belongs on the road for when people are transporting luggage and passports and cash. It’s very, very upsetting to feel like your taxi is not gonna make it to the airport.
2023년 12월에 8박 숙박함
답변 제공: barbara 님, 2024년 1월 1일
January 1, 2024Dear Ms. Marr,Thank you for sharing your feedback on your recent stay. We were delighted to know you enjoyed many aspects of your stay. We will share your comments with our management team for any corrective actions regarding the beach chairs and sand clean up. As for the taxis, we are sorry to learn you had a negative experience and will share this with the Taxi Drivers Association. Kindly note Turks and Caicos government regulates hotels and resorts to use only official taxis to transport all guests. Some resorts are able to have shuttles services, however these are limited to only provide shuttle to and from one of their sister properties outside a short distance. Several Turk and Caicos non-profit organizations are partnering with government about the feral dogs and cats, and have already begun plans to address this concern in 2024, as well TCI routinely has community service clean ups campaigns sponsored by non-profit organization of which The Sands is a proud to be a part of for years. Agan, thank you for your feedback, it is because of caring guests such as yourself that we have a concrete basis of improvement.We hope we have the opportunity to welcome you back to the Turks and Caicos Islands. Sincerely,Guest Relations Manager

10/10 - 훌륭해요

Keith

2023년 12월에 6박 숙박함
답변 제공: Barbara 님, 2023년 12월 28일
Hello Keith, Thank you for such a kind feedback, we appreciate you.

10/10 - 훌륭해요

helen mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Renovation in progress did not affect anything
2023년 12월에 5박 숙박함
답변 제공: Barbara 님, 2023년 12월 24일
Dear guest, thank you for taking the time to share such kind feedback, we appreciate you.

10/10 - 훌륭해요

Joane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I highly recommend The Sands! I have zero complaints! Excellent food and service! Everyone is so helpful and the hotel was spotless with a brand new lobby.
2023년 12월에 3박 숙박함
답변 제공: Barbara 님, 2023년 12월 24일
Dear guest, thank you for such kind words we appreciate you.Warm regards.

10/10 - 훌륭해요

Tom

단체 여행
Had a great time! Staff and hotel were very good.
2023년 12월에 7박 숙박함
답변 제공: Barbara 님, 2023년 12월 12일
Dear guest, thank you for taking the time to share your kind feedback, we appreciate you.

2/10 - 너무 별로예요

Helena

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Claudine 님, 2023년 12월 11일
Dear guest,Thank you for taking the time to write a review. We appreciate your comments and regret to hear that you were disappointed with the valued of our service. We aim to provide all of our guests with high quality experience, and we hope to you again in the near future in order for us to help you create a beautiful memorable time with us.

10/10 - 훌륭해요

Roger 님, Madison

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful location and very nice and helpful staff. Lovely room with ample size and accommodation for people traveling. Nice kitchen with usable and functional pots, pans and other appliances.
2023년 11월에 5박 숙박함
답변 제공: Barbara 님, 2023년 12월 1일
Hello Roger, thank you for taking the time to share your kind feedback which will be shared with the team, we appreciate you.

6/10 - 괜찮아요

Julia Constanze

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 7박 숙박함
답변 제공: Claudine 님, 2023년 11월 24일
Dear Ms. Constanze,Thank you for taking a moment to share your experience with us. Our team is committed to providing high quality service; our apology for not meeting your expectations. It is our hope that you will give us the opportunity to better serve you in the near future.

6/10 - 괜찮아요

EMMA

별로예요: 편의 시설/서비스
Not what I expected, a bit out dated They have way too much remodeling going on all at once. The office was relocated due to renovations in a very small work area. Communication to vistores should be a priority, no tour, no heads up on activities and amenities canceled due to remodeling
2023년 11월에 7박 숙박함
답변 제공: Claudine 님, 2023년 11월 24일
Dear Emma,Thank you for taking the time to share your feedback with us. Our team is committed to providing high quality service; our apology for not meeting your expectations. Please know that we hope that you will give us the opportunity to better serve you in the near future.

10/10 - 훌륭해요

Stephanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the second time we have stayed here, and we intend to keep coming back! We love the screened balcony for morning coffee and afternoon happy hour. Full kitchen, comfy and large living room, in-room laundry, very comfortable bed -- everything one wants and needs at home but in a resort setting. Hemingway's (on-site restaurant), both food and service, is excellent. Nice fitness area. Thatched palapas on the beach, and when they are all occupied, the friendly and hard-working staff erect a second row of umbrellas and chairs. Grounds are beautifully landscaped and maintained. And the beach: the most beautiful beach we have ever been on, with literally miles to walk in both directions. Great dining options within walking distance, and sidewalks to keep one out of traffic. The Sands even lends bicycles, if one prefers!
2023년 11월에 10박 숙박함
답변 제공: barbara 님, 2023년 11월 21일
Dear Stephanie, thank you for taking the time to share such words which will be shared with the team. We appreciate you and look forward to your return.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was wonderful, only draw back was there were a lot of boxes everywhere as they were bringing in new furniture, but it had to get done sometime.
2023년 11월에 1박 숙박함
답변 제공: barbara 님, 2023년 11월 21일
Hello John, thank you for taking the time to share your feedback, we appreciate you.

6/10 - 괜찮아요

Susan

단체 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
We have stayed here before and it was always very nice. But this time there was construction and our phone in our room didn't work and the door to the unit was very hard to close. I told the receptionist several times but it was never fixed.
2023년 11월에 6박 숙박함
답변 제공: barbara 님, 2023년 11월 21일
Dear guest, thank you for brining the matters to our attention which will be addressed.

6/10 - 괜찮아요

Luc

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Premises are fine. What we didn't like is our room: floor had not cleaned properly (lots of sands). TV in the living room did not work. Overall, the room is not in top shape and would need to be refurbished
2023년 11월에 1박 숙박함
답변 제공: barbara 님, 2023년 11월 21일
Dear Mr. Luc, thank you for bring the matters to attention which will be addressed.

10/10 - 훌륭해요

Louisa

2023년 11월에 3박 숙박함
답변 제공: barbara 님, 2023년 11월 7일
Dear Louisa, thank you for taking the time to share your kind feedback, we appreciate you.

10/10 - 훌륭해요

Gina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: barbara 님, 2023년 10월 27일
Hello Gina, thank you for taking the time to share such kind feedback, we appreciate you.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great views and a delightful setting
Great laid back setting on Grace Bay beach with many activities available and included in hotel stay
2023년 10월에 4박 숙박함
답변 제공: barbara 님, 2023년 10월 23일
Dear guest thank you for taking the time to share your kind feedback, we appreciate you.

10/10 - 훌륭해요

Jeff 님, Santa Monica

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect in every way possible- friendly helpful staff, big comfortable rooms, great restaurant, best beach area , perfect location. No reason to stay anywhere else.
2023년 10월에 5박 숙박함
답변 제공: barbara 님, 2023년 10월 18일
Hello Jeff, thank you for taking the time to share your kind words which will be shared with the team.We appreciate you.

4/10 - 별로예요

Jonathan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: Claudine 님, 2023년 10월 15일
Dear guest,Thank you for your feedback on your recent stay with us. We regret that your experience did not meet your expectations. We have shared your feedback with our team, and we hope that you will accept our invitation to contact me Claudine Boyce, the Duty Manager at claudine.boyce@the sandstc.com to discuss your experience in more detail.Thank you in advance as I await your email.kind regards,

4/10 - 별로예요

sheirly

2023년 8월에 4박 숙박함
답변 제공: Guest Relations Team 님, 2023년 9월 20일
Dear Ms. Sheirly,We are sorry your stay did not go well. Please provide us any feedback so we can improve our product or services. Sincerely,Guest Relations Team

2/10 - 너무 별로예요

Sasha 님, Bayonne N

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This resort was doing construction while guest were on the property. The construction crew were jack hammering everyday from 9am - almost 6pm. I have video recording of the noise disturbance. The manager Claudia is rude, have no customer service training, poor interactions with addressing guest grievances- inexperienced and did nothing to assist my complaints of the noise from the jack hammering.
2023년 8월에 6박 숙박함
답변 제공: The Sands Team 님, 2023년 8월 30일
Thank you for taking the time to review our property and please accept our humblest apology for any inconvenience you may have experienced. The Sands will be closing for the off season (September and part of October) so that the resort can undergo renovations, upgrades and improvements. We wanted to minimize any disruption and started in a building that was completely empty of any guests, farthest away from the beach. We are sorry it was disturbing on the one rainy day there was during the week. We wanted to acknowledge that the manager responded to your call, went to your room and had the workers stop the noise immediately after leaving your room. The next day the manager, in honor of your birthday, which was mentioned during your conversation, sent a birthday cake and gift certificate for your enjoyment.We appreciate constructive feedback from all of our guests is important to us so that we may have the opportunity to improve our products and/or services. We hope you enjoyed the many other aspects of your time in the Turks and Caicos Islands.

10/10 - 훌륭해요

Kevin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: barbara 님, 2023년 8월 29일
Hello Kevin, thank you for taking the time to share your kind feedback, we appreciate you.

10/10 - 훌륭해요

Gentian

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place good location. Friendly staff
2023년 8월에 9박 숙박함
답변 제공: barbara 님, 2023년 8월 26일
Dear guest, thank you for taking the time to share your feedback and suck kind words which will be shared with the team.

10/10 - 훌륭해요

Beltane 님, KINGSHILL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The beach 🏝️, multiple pools, and spa were wonderful. There were different areas by the pools so you could be more secluded if you chose to be. There were inflatables & sand toys for the kids to use as well as shallow pools for them. The grounds were well maintained with many different kinds of island flowers and plenty of palm trees. The food at Hemingway’s was very good & well prepared. Our room with a partial view of the ocean was quite comfortable and clean and very spacious. The large balcony was screened to keep out bugs & had 2 lounge chairs as well as a table to seat four people. The kitchen was well equipped & the washer/dryer combo was an extra bonus and came in handy after time at the beach. There was a TV in the bedroom as well as the living room area which was quite nice. There was plenty of closet space & many drawers for clothes. The overhead fans in the bedroom & living room were unexpected & great as we like to sleep with moving air. The special oatmeal soap for bathing was top of the line & kept your skin from drying out from the salty ocean water. We were quite pleased with our experience at The Sands.
답변 제공: barbara 님, 2023년 8월 24일
Hello Beltane, thank you for taking the time to share such kind and wonderful words on your stay and facilities, we appreciate you and will be shared with the entire team.

8/10 - 좋아요

Diana

가족 여행
좋아요: 숙박 시설 상태 및 시설
The staff was nice, but they could have been nicer and smiled more. Sometimes I felt like the women servers at Hemingway had an attitude and were doing us a favor when we were the ones ordering and wanting food.
2023년 8월에 7박 숙박함
답변 제공: barbara 님, 2023년 8월 25일
Hello Diana, Thank you for the kind words regarding our staff and your feedback regarding your experience at Hemingway's which will be addressed with the management team, we appreciate you.

10/10 - 훌륭해요

Tyron

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great friendly helpful staff. The pictures on the websites does it no justice. The property have bikes you can sign out. Grace Bay shops and restaurants are a 8 min walk. 4 min bike ride. There is a restaurant on sight called Hemingways which has great food break lunch and dinner at reasonable prices. The beach is beautiful. Beach chairs and umbrellas are provided free. Lazy river, poolsand hot tubs on site. Will stay again.
2023년 8월에 3박 숙박함
답변 제공: barbara 님, 2023년 8월 14일
Hello Tyron, thank you for taking the time to share your feedback and such kind words regards our staff and facilities, we appreciate you.

10/10 - 훌륭해요

Sugata 님, Monroe

2023년 8월에 5박 숙박함
답변 제공: barbara 님, 2023년 9월 1일
Thank you for taking the time to share your kind feedback, we appreciate you.

10/10 - 훌륭해요

Peter

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great location, pool and ocean steps away from each other
2023년 8월에 6박 숙박함
답변 제공: barbara 님, 2023년 8월 9일
Hello Peter, thank you for taking the time to share your feedback we appreciate you.

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 직원 및 서비스
2023년 8월에 2박 숙박함
답변 제공: barbara 님, 2023년 8월 11일
Hello Julie, thank you for taking the time to share your feedback, we appreciate you.