외관

베스트 웨스턴 유니버시티 인 여행 후기

2.5 out of 5
베스트 웨스턴 유니버시티 인
3801 Mcfarland Blvd E, Tuscaloosa, AL

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 361개" "
평점 8 - 좋아요. 1000개 이용 후기 중 380개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 137개" "
평점 4 - 별로예요. 1000개 이용 후기 중 61개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 61개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Evelyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Access from highway was not great.
2024년 4월에 4박 숙박함
답변 제공: Hotel Manager. 님, 2024년 4월 23일
Dear Guest,Thank you for the review. I’m glad we could provide a nice room and great service. We take real pride in this hotel and in meeting the needs of a variety of guests. I hope we will have the pleasure of serving you again very soon.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Kayla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice facilities and sweet staff!
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 4월 22일
Dear Kayla,Thank you for your kind words! We're delighted to hear that you found our facilities to be very nice and our staff service was good. We strive to provide a comfortable and enjoyable experience for our guests, and it's wonderful to know that we met your expectations. We look forward to welcoming you back for another pleasant stay.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Monica

연인과의 여행
Everything was very clean staff was friendly and helpful
2024년 4월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2024년 4월 15일
Dear Monica,Thank you for the comments. It brings us great joy to know that you found our staff to be friendly and helpful and that your room was clean and met your expectations. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I look forward to serving you again soon.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Jeffrey 님, Huntsville

가족 여행
The young lady(Morgan?) and really the entire staff is super nice and helpful! The hotel could definitely use a little upgrade. But overall clean and comfortable.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 4월 15일
Dear Jeffrey,Thank you for the review. It is delightful to hear that you had a wonderful experience, with friendly and helpful staff, clean rooms, and an overall enjoyable stay. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. I hope that you will choose to stay again.Sincerely,Hotel Manager.

8/10 - 좋아요

Joshua

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Property is a bit aged, but everything was clean & a nice stay.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 4월 15일
Dear Joshua,Thank you for the review. We are delighted to hear that everything was clean and that you had a pleasant stay. We strive to ensure that our guests have a comfortable and enjoyable experience. We hope to have the opportunity to serve you again in the future.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Jalicia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2024년 4월 15일
Dear Jalicia,Thank you for your kind review. I’m glad you had a great experience and appreciated the services we can provide to our guests. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I hope we will have the pleasure of serving you again soon.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 4월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 13일
Dear Eric,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Hugh

좋아요: 직원 및 서비스
Room has fleas
2024년 4월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 12일
Dear Hugh,We are truly sorry to hear about the discomfort you experienced during your stay due to fleas in your room. This is certainly not acceptable, and we apologize for the inconvenience this caused. Ensuring a clean and pest-free environment for our guests is of utmost importance to us, and we take reports of this nature very seriously. Rest assured, we're taking immediate steps to address the issue and ensure it does not recur. We hope to have the opportunity to make it right for you in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Jason

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The mattresses are on the firm side, however love that they switch between bacon and sausage during breakfast vs the yucky spam stuff several months ago. Much better!! Decent prices and convenient location.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 3월 18일
Dear Jason,Thank you for the review. I'm glad to hear that you are satisfied with the convenient location, comfortable mattress, and affordable price. Guests who trust us with their business are usually satisfied and happy. It is our vision to be our guests' favorite hotel destination when they visit the area. We assure you that your next experience will be excellent. I hope that you will give us another chance to serve you.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 3월 9일
Dear Guest,Thank you for the review. I’m happy to hear that your experience was primarily positive. We take a lot of pride in treating guests like we would all love to be treated ourselves. We look forward to welcoming you again soon.Sincerely,Hotel Manager.

2/10 - 너무 별로예요

David

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Waited for the room for almost 2 hours. Booked a non-smoking room and received a smoking room. Staff was no help.
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2024년 3월 5일
Dear David,Thank you for the review. I’m sorry that we could not exceed your expectations in every way. We’re always working to make the guest experience better than ever before. Nothing is more important to us than a pleasant guest experience. I hope you will try us again soon and see that we’re always changing and improving to serve guests better. Sincerely,Hotel Manager.

6/10 - 괜찮아요

Jackie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Property was older but in good condition. For the price, $199/ night I expected more. Breakfast staff was friendly. Cleaning staff was sitting on steps taking smoke breaks. That was unprefessional
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 3월 4일
Dear Jackie,Thank you for providing the review. It's great to see that you found friendly staff service and an overall good experience. However, we apologize that we didn't live up to your expectations in some way. We will use your comments as we change and improve. We guarantee that your next visit will be awesome. I hope that you will focus on the good things and choose to stay again.Sincerely,Hotel Manager.

8/10 - 좋아요

Nicholas 님, Bossier City

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
This was a motel style Best Western. The room was clean. The overall property is old. Breakfast was good. It was worth the price.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 3월 4일
Dear Nicholas,Thank you for the review. We are pleased to hear that you found the room to be clean and that you enjoyed the breakfast provided. We will use your comments and make decisions every day that lead us closer and closer to being the best hotel in the area. We are committed to ensuring that you have a great stay with us. I hope that we have the opportunity to serve you.Sincerely,Hotel Manager.

6/10 - 괜찮아요

Dennis 님, Durham

2024년 2월에 3박 숙박함
답변 제공: Hotel Manager. 님, 2024년 3월 23일
Dear Guest,Thank you for the review. It's nice to see that you had an overall good experience. But, we regret any inconvenience you faced. We shall definitely work on your observations. You can expect a further improved stay next time. Please visit us again.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Justin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 2월 20일
Dear Justin,Thank you for the feedback. I’m glad you had a good experience with us. We take real pride in having so many satisfied guests like you. I hope you will continue to stay with us for many years to come.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Saundra

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pet friendly- great breakfast- beds good- close to grass for dog
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 2월 12일
Dear Saundra,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a positive experience with our friendly staff, comfortable beds, and enjoyable breakfast. Providing exceptional service and ensuring our guests' comfort are our top priorities, and we met your expectations in these areas. We hope to have the pleasure of welcoming you back.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Hubert J.

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 2월 9일
Dear Guest,Thank you for your kind review. I’m glad we could provide a nice room and great service. We take real pride in having so many satisfied guests like you. I hope you will continue to stay with us for many years to come. Sincerely, Hotel Manager.

10/10 - 훌륭해요

Gabriel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 23일
Dear Guest,Thank you for the feedback. We are glad that you had a great experience with us. We take real pride in this hotel and in meeting the needs of a variety of guests. I hope we will have the pleasure of serving you again very soon.Sincerely, Hotel Manager.

6/10 - 괜찮아요

Walter

가족 여행
Security latch on front door missing.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 9일
Dear Walter,Thank you for the review. It's nice to see that you had an overall good experience. But, we apologize for some inconvenience you faced. Guests satisfaction is our top priority and we take committed actions every day to ensure guests rate us as the best hotel in the area. We're committed wholeheartedly to exceeding your expectations next time. Please give us an opportunity to serve you.Sincerely,Hotel Manager.

8/10 - 좋아요

Rocisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Goid stay!
It was last min but everything was good. Friendly and fast service
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 29일
Dear Rocisa,Thank you for the great review. We're so appreciative of you and glad that you found friendly staff service and everything was good. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I’m glad we could satisfy you, as we do so many others each day. I hope that you will choose to stay again.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Gabriel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 26일
Dear Gabriel,Thank you for the review. I’m glad you had a good experience with us. We take real pride in this hotel and in meeting the needs of a variety of guests. We look forward to serving you again soon.Sincerely,Hotel Manager.

6/10 - 괜찮아요

Ralph

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Okay
Room clean , 2washclthes for 4 people. Breakfast person told kids to not get 2 helping. Pool open but not clean. Hard to get into from the road.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 26일
Dear Ralph,Thank you for commenting. It's nice to see that you found the clean room and an overall good experience. We do greatly apologize for your stay not being up to your satisfaction. We will use your comments as we change and improve. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will focus on the good things and choose to stay again.Sincerely,Hotel Manager.

4/10 - 별로예요

Michael

별로예요: 직원 및 서비스, 편의 시설/서비스
Get rid of the cockroaches
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 23일
Dear Michael,Thank you for your stay. I’m very sorry that you were not completely satisfied with your stay here. We’re always working to get better. We take pride in our hotel and in providing a great place to stay for so many guests. Perhaps you will give us another try in the future so we can do a better job of satisfying you. Sincerely,Hotel Manager.

10/10 - 훌륭해요

Gabriel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 15일
Dear Guest,Thank you for the review. We are glad that you had a great experience with us. We take real pride in this hotel and in meeting the needs of a variety of guests. We look forward to serving you again as soon as possible. Sincerely, Hotel Manager.

10/10 - 훌륭해요

Jerry

2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 17일
Dear Jerry,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Regards, Hotel Manager

2/10 - 너무 별로예요

Neysa

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 22일
Dear neysa,Thank you for the review. Our apologies for the dissatisfaction.We shall definitely work on your observations.You can expect a further improved stay next time.Please visit us again.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Jerry

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We’ve practically got it to ourselves
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 22일
Dear Jerry,Thank you for the review. I’m glad you had a great experience and appreciated the services we can provide to our guests. We take real pride in this hotel and in meeting the needs of a variety of guests. We look forward to seeing you again soon.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Jacqueline c

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Definitely exceeded my expectations. Very clean, nice friendly staff, great breakfast. Will put it in our list of places to stay while in Tuscaloosa.
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 19일
Dear Jacqueline,Thank you for the perfect rating! We're thrilled to hear that we exceeded your expectations with a very clean environment, friendly staff, and a great breakfast. It's fantastic to know that you plan to include us in your list of preferred places to stay in Tuscaloosa. We look forward to welcoming you back on your future visits!Sincerely, Hotel Manager

10/10 - 훌륭해요

Zachery

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 19일
Dear Zachery,It is a great pleasure to see 10/10-star reviews. I hope you had an awesome and marvelous stay. The rating has overwhelmed our team. It is an honor to host guests like you. I look forward to seeing you again soon.Sincerely,Hotel Manager

6/10 - 괜찮아요

john

2023년 11월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 14일
Dear John,Thank you for the review. It's nice to see that you had an overall good experience. We apologize if we let you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will reconsider staying with us again.Sincerely,Hotel Manager.

6/10 - 괜찮아요

Dustin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was in close proximity to the stadium and also many restaurants and things to do were close by! Our smelled like an old basement and the sink was clogged up.
2023년 11월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 11일
Dear Dustin,Thank you for bringing your concerns to our attention. It's nice to see that you found a convenient location. But, we apologize for some inconvenience you had. We shall definitely work on your observations. We strive to provide a comfortable and enjoyable experience for our guests. We shall appreciate your kind understanding and request a rethinking to visit.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Leanne 님, Opelika

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The employees here are wonderful! The rooms were clean and safe. We will definitely be back!
답변 제공: Hotel Manager. 님, 2023년 11월 6일
Dear Leanne,Thank you for the positive review. It's great to hear that you had a positive experience with the friendly employees, clean room, and overall service! I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. It's nice to see that you will stay with us again, and I hope you have the opportunity to do that soon. Sincerely,Hotel Manager.

8/10 - 좋아요

Jacklyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 7일
Dear Jacklyn,Thank you for the feedback. It brings me joy to hear that you had a wonderful experience and valued the services we offer to our guests. We have a genuine sense of pride in this hotel and strive to cater to the diverse needs of our guests. I hope we will have the pleasure of serving you again soon.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice place to stay
I had a comfortable stay. The breakfast was very good and the woman who runs the breakfast is very nice also. It was a quiet day as there was no football game in town.
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 4일
Dear Guest,Thank you for your review! We're delighted to hear that you had a comfortable stay with us and enjoyed our delicious breakfast. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We hope to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Isiah

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 30일
Dear Isiah,Thank you for the review. We are glad that you had a great experience with us. We take real pride in this hotel and in meeting the needs of a variety of guests. We hope to serve you again in the future. Sincerely,Hotel Manager.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant Stay
Check in was quick and the rooms were clean to perfection. Me and my family will return for another stay. I highly recommend this place!
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 26일
Dear Guest,Thank you for choosing our hotel for your stay. I am so happy that you found a quick check-in, cleaned rooms, and had a good experience. We take genuine pride in providing an experience that meets the needs of many kinds of travelers. It's nice to see that you would recommend us and look forward to seeing you again soon.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Norman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent front desk personnel
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 21일
Dear Norman,Thank you for your review. We are thrilled to hear that you had an excellent experience with our staff. Providing exceptional customer service is a top priority for us, and that every guest feels welcomed and well taken care of. We look forward to welcoming you back in the future.Sincerely,Hotel Manager.

8/10 - 좋아요

Jason

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Looked a little suspect when we got there but it was actually a decent place. Rooms basic and nothing special but nothing to complain about either. Breakfast was better than expected. For the piece it was a good choice. Staff was great.
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 19일
Dear Jason,Thank you for the review. I am thrilled that you had a wonderful experience with the friendly and attentive staff, the cozy and comfortable rooms, and the delicious breakfast options. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope that you will choose to stay again.Sincerely,Hotel Manager.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 19일
Dear Guest,Thank you for the review. I’m glad we could provide great service and amenities during your stay. We take pride in providing the best possible guest experience, and I hope you can take advantage of more of what we offer when you stay with us next time. Sincerely,Hotel Manager.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 19일
Dear Jennifer,Thank you for your feedback. We are glad that you had a great experience with us. We take real pride in having so many satisfied guests like you. I hope you will continue to stay with us for many years to come.Sincerely,Hotel Manager.

8/10 - 좋아요

Marie

가족 여행
좋아요: 청결 상태, 직원 및 서비스
This property has nice staff. The rooms are very clean and overall nice for what they have, an older hotel. You can tell with bathroom and shower area but they had a new shower head.
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 19일
Dear Marie,Thank you for the review. I am pleased that you found a nice staff service, clean rooms, and amenities were liked. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I hope that you will stay with us again.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Ricky

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Professional
Room was clean and update breakfast was really good
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 17일
Dear Ricky,Thank you so much for your overwhelming words. I’m so pleased that you found us a clean and pleasant place to stay and that you liked our breakfast, friendly staff's hospitality. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a wonderful stay. We look forward to having you with us again soon.SincerelyHotel Manager

4/10 - 별로예요

Ronald

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Carpet was dirty, hair in the shower, and moldy musty smell. AC unit made the smell worse.
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 16일
Dear Ronald,Thank you for the review. We sincerely apologize for the unpleasant experience you had during your stay. We’re always working to make the guest experience better than ever before. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. Sincerely,Hotel Manager.

10/10 - 훌륭해요

Vontrisha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing stay
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 28일
Dear Guest,Thank you for the feedback. We are glad that you had a great experience with us. Our goal and aim is to make your next visit with us overwhelmingly positive. We hope to serve you again in the future.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Shannon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you want a place with sweet southern charm this place is your hotel! Everyone made us feel comfortable, gave out great directions and suggested an amazing burrito joint. If I'm ever in the south again I'll make sure to stay here! (And take a picture of the elephants)
답변 제공: Hotel Manager. 님, 2023년 10월 11일
Dear Shannon,Thank you for your great feedback. It's fantastic to hear about your delightful experience at our hotel! We're thrilled that our staff provided you with sweet southern charm and went the extra mile to make you feel comfortable and offer helpful suggestions. We're also glad you enjoyed the local recommendations, like the amazing burrito joint. We look forward to welcoming you back.Sincerely,Hotel Manager

10/10 - 훌륭해요

Steve

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Get room & great breakfast
2023년 10월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 6일
Dear Steve,Thank you for your feedback! We're delighted to hear that you enjoyed your room and had a great breakfast during your stay with us. Providing comfortable accommodations and a delicious breakfast is our priority, and we're thrilled you had a positive experience. We look forward to welcoming you back in the future!Sincerely, Hotel Manager

8/10 - 좋아요

Drew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property is managed well. Rooms and lobby are a little dated but clean … pool is sparkling and morning breakfast was good. Really good value hotel. Would definitely stay here again. Only drawbacks … I don’t love the location … on a very busy industrial street off an expressway. And you have to make a U turn to get to the hotel from campus.
2023년 9월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 25일
Dear Drew,Thank you for your detailed feedback! We're pleased to hear that you found the property well-managed, clean, and a good value. We appreciate your comments about the pool and breakfast as well. Your feedback about the location and access is noted, and we understand how these factors can influence the overall experience. We're grateful for your understanding, and we look forward to welcoming you back in the future. If there are any specific ways we can enhance your stay during your next visit, please let us know. Your satisfaction is important to us.Sincerely,Hotel Manager

10/10 - 훌륭해요

Charity

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay! Definitely recommended !
2023년 6월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 9월 15일
Dear Guest,Thank you for the review. I’m glad we could provide a nice room and great service. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. It's nice to see that you would recommend us and look forward to seeing you again soon.Sincerely,Hotel Manager.

6/10 - 괜찮아요

Johnie

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is average for its age. Carpet should be removed or at least cleaned. Exterior door to the room needs to be resealed on the bottom (space beneath large enough to see outside light and large enough to admit insects and small critters. I had to request towels and bath tissue and pick them up at front desk. The room was not cleaned during the entire visit although I had requested full service. The breakfast was satisfactory.
2023년 8월에 4박 숙박함
답변 제공: Hotel Manager. 님, 2023년 9월 14일
Dear Johnie,Thank you for writing the review. It's nice to see that the breakfast was good and an overall good experience. However, we apologize that we let you down due to cleanliness issues and other concerns during your stay. We’re always working to get better. We take pride in our hotel and in providing a great place to stay for so many guests. Please give us the opportunity to serve you again.Sincerely,Hotel Manager.

4/10 - 별로예요

Adam

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 12일
Dear Adam,Thank you for sharing your rating. We apologize that your experience fell short of your expectations. We value your feedback and will use it to improve our services. If there is anything specific you would like to address or discuss further, please let us know. We appreciate your patronage and hope to have the opportunity to make it up to you in the future.Sincerely,Hotel Manager