숙박 시설 정면
예약 가능 여부 확인

트위드 울티마 여행 후기

4.5 out of 5
트위드 울티마
20 Stuart Street, Tweed Heads, NSW

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 623개 이용 후기 중 301개" "
평점 8 - 좋아요. 623개 이용 후기 중 236개" "
평점 6 - 괜찮아요. 623개 이용 후기 중 55개" "
평점 4 - 별로예요. 623개 이용 후기 중 26개" "
평점 2 - 너무 별로예요. 623개 이용 후기 중 5개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

dean 님, brisbane

별로예요: 숙박 시설 상태 및 시설
Location is good
I am the person who stayed this hotel with my wife for holiday for a couple of night, everything is good except hotel condition.We had a big balcony which was good but a lot of cobwebs on window frames and spits and drink marks on the walls also we were shocked when we see the dining chairs, they looks like have been used for hundred years all material has been taken off my wife did not want seat on these chairs. other than that it was good. nice beach and sands.

8/10 - 좋아요

Paul

출장 여행
좋아요: 편의 시설/서비스
Parking 🅿️ spaces were tiny
2024년 3월에 3박 숙박함
답변 제공: Tweed Ultima Apartments 님, 2024년 4월 2일
Thank you for taking the time to review us Paul, we look forward to your next visit.

10/10 - 훌륭해요

Raul

2024년 1월에 6박 숙박함
답변 제공: Tweed Ultima Apartments 님, 2024년 2월 7일
Thank you Raul for the 5 out 5 - we look forward to seeing you again soon.

10/10 - 훌륭해요

Gail

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Tweed Ultima 님, 2024년 1월 14일
Thanks for your 5 out of 5 review Gail, we really appreciate it - we look forward to your next visit.

10/10 - 훌륭해요

Joanne

좋아요: 청결 상태, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Tweed Ultima 님, 2023년 9월 27일
Thanks Joanne, appreciate it.

10/10 - 훌륭해요

Barry

좋아요: 청결 상태, 객실의 편안함
Great accommodation
Great location, comfortable bed, large clean unit what more could you want. Definitely stay again
2023년 9월에 2박 숙박함
답변 제공: The Team at Tweed Ultima 님, 2023년 9월 8일
Hi Barry,Thank you so much for taking the time to review us; we really do appreciate it. More so what a great experience you had. We look forward to welcoming you again soon.

10/10 - 훌륭해요

Max Vincent

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location, view, friendly staff, spacious apartment, excellent facilities.
2023년 8월에 6박 숙박함
답변 제공: Tweed Ultima 님, 2023년 8월 30일
Hi Max, thank you for taking the time to review us. We agree with you the location is great, appartments are very well equipped and substantial. We really strive for genuine customer service and a great guest experiance - we are so happy you enjoyed. See you next time.

8/10 - 좋아요

Colin

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Close to clubs. Easy transport access. Not much Sun around pool, blocked from buildings.
2023년 8월에 4박 숙박함
답변 제공: Tweed Ultima 님, 2023년 8월 23일
Hi Colin,Thank you for taking the time to review us. We agree with you that the location is so central and accessible. We look forward to your next stay with us soon.

10/10 - 훌륭해요

malcolm

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Really liked our apartment..whilst it was clean and well appointed it could do with some updates. The carpet desperately needs to be replaced and the walls could do with a fresh coat of paint. Other than that it was a really lovely place to stay.
2023년 7월에 2박 숙박함
답변 제공: Tweed Ultima 님, 2023년 7월 20일
Hi Malcom, thank you for taking the time to review us. We look forward to your next stay with us on the beautiful Tweed Coast

10/10 - 훌륭해요

maria

좋아요: 객실의 편안함
Walkable to things around the area like resturants pubs time zone etc.
2023년 6월에 3박 숙박함
답변 제공: Tweed Ultima 님, 2023년 7월 11일
Hi Maria, thank you for taking the time to review us. We look forward to your next stay with us soon.

8/10 - 좋아요

Robyn

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 6월에 5박 숙박함
답변 제공: Tweed Ultima 님, 2023년 7월 11일
Thank you for taking the time to review us Robyn. We look forward to welcom ing you back soon.

10/10 - 훌륭해요

Pamela

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access to all shops etc
2023년 4월에 5박 숙박함
답변 제공: Tweed Ultima Apartments 님, 2023년 7월 20일
Thanks Pamela, for your review. We look forward to seeing you again soon.

10/10 - 훌륭해요

Rodney 님, Coffs Harbour Plaza

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful place to stay with all the facilities and amenities required for my family. Courteous staff and had a great time. Happy to thoroughly recommend the property to anyone who requires great accommodation.
2023년 4월에 2박 숙박함
답변 제공: Tweed Ultima Apartments 님, 2023년 7월 20일
Thanks you so much for your review Rodney, we can't wait to have you back.

8/10 - 좋아요

Cheryl

2023년 4월에 1박 숙박함
답변 제공: Tweed Ultima 님, 2023년 8월 23일
Thank you for reviewing us Cheryl, we hope you come back and visit us soon.

8/10 - 좋아요

Mark

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The size of the room are great with fast internet plus the views is outstanding. Walking distance to everything you need when on holidays. Staff outstanding and very helpful.
2023년 4월에 2박 숙박함
답변 제공: Tweed Ultima Apartments 님, 2023년 7월 20일
Thank you Mark for reviewing us. We really appreciate your observation of our staff and our accommodation offering. We look forward to your next stay with us.

10/10 - 훌륭해요

kevin

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The location and convenience to everything was a huge plus
2023년 2월에 7박 숙박함
답변 제공: Tweed Ultima Apartments 님, 2023년 7월 20일
Thank you for taking the time to review us Kevin. We look forward to welcoming you back soon.

10/10 - 훌륭해요

Peter

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent place for family with kids,, staff were super helpful with everything and everything you need within 200 metres will definitely stay again
답변 제공: Emi 님, 2023년 1월 22일
Hi Peter, Thank you for your review. We love seeing 5 out of 5! Glad to know you and your family had a good time. Regards, Emi.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 객실의 편안함
Don’t waste your money here
This property is clean, lots of issues
2022년 12월에 5박 숙박함
답변 제공: Brett 님, 2023년 1월 14일
Hi Anonymous,We are incredibly upset to receive your review, we only had one guest stay over Christmas with hotels.com and this guest did not raise any issues or bring anything to the manager's attention during their stay. We are a young family that has recently taken over the property and are working our hearts out to make sure we deliver the best possible guest experience. I would have loved the opportunity to fix any issues you had during your stay. We live onsite and are available 24/7 to fix and correct any problems.I’m also a little shocked, as I asked on multiple occasions how your holiday was and each time you always answered things were great. You also said you were happy with the service and I even asked how the room was and you said fine. Then you leave the property, send me an email saying you appreciate the service, and appreciate us getting a rollaway bed for your brother but you want a full refund through hotels.com. I’m not sure that’s fair. Regardless, we wish you all the best. Regards,Brett

10/10 - 훌륭해요

Jodie

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sensational apartment- very spacious with a fabulous verandah. Family apartments can feel cramped but it was easy to get some space from each other in this one and the en-suite in the main bedroom is a huge win! Great pool was well used by the kids despite the chilly weather! Staff were extremely helpful and supportive. Useful note for those with 4WD vehicle - carpark clearance is only 2m! Laundry inside main bathroom was used almost daily by our family of five and we were able to pop the rollaway bed in an alcove so that teenager felt like they had their own space :) Highly recommended and will return.
답변 제공: Brett 님, 2023년 1월 14일
Thank you Jodie,We loved having you stay and look forward to welcoming you again. All the best to you and your family.Regards, Brett Tweed Ultima

10/10 - 훌륭해요

Maureen

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Brett who manages the holiday rentals was amazing. Went out of his way to make our stay there pleasant. The apartment was immaculate and very comfortable. Fantastic views and great location!
답변 제공: Brett 님, 2022년 12월 31일
Thank you so much Maureen, We wish you an incredible New Years and hope to see you again some time.

10/10 - 훌륭해요

shalom

좋아요: 청결 상태, 객실의 편안함
2022년 12월에 3박 숙박함
답변 제공: Team Tweed Ultima 님, 2022년 12월 19일
Hello Shalom;We are so pleased to hear you enjoyed your stay.Our aim at Tweed Ultima is to provide the best service we can and to meet all guests needs.Hopefully we will see yo agin in the future.

4/10 - 별로예요

Jeanette

2022년 10월에 8박 숙박함
답변 제공: Tweed Ultima 님, 2022년 11월 8일
Hello,Thankyou for your review.We are sorry to see you may have been disappointed with your stay and we aim to please.Hopefully in the future you choose to stay with us again and we can make your experience more enjoyable. Kind regards

10/10 - 훌륭해요

Florian

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 7월에 7박 숙박함
답변 제공: Kim 님, 2022년 11월 8일
Thankyou for your review. We at Ultima are so pleased to know you enjoyed your stay and we hope to see you again in the future.kind regardsTweed Ultima

10/10 - 훌륭해요

Lembit

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked everything about the property. The only minor downside was magnetic keys playing up a couple of times and had to be recoded.
2022년 7월에 8박 숙박함
답변 제공: Kim 님, 2022년 7월 22일
Thankyou for your review. We are so pleased to hear you enjoyed your stay with us and hope to see you again in the future. Kind regards

10/10 - 훌륭해요

Stuart

좋아요: 청결 상태, 객실의 편안함
A Great Place to Stay
Tweed Ultima is an excellent place to stay in Tweed Heads as it's conveniently located near the Twin Towns Service Club and the magnificent beaches of Greenmount and Coolangatta. Highly recommended.
2022년 5월에 7박 숙박함
답변 제공: Tweed Ultima 님, 2022년 5월 29일
Thank you for taking the time to leave a review Stuart! We're happy to hear you enjoyed the convenient location that Tweed Ultima has to offer and hope to see you return in the future. Kind Regards, Tweed Ultima.

10/10 - 훌륭해요

Tim

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like it because it was central to everything
2022년 5월에 3박 숙박함
답변 제공: Tweed Ultima 님, 2022년 5월 29일
Thank you for leaving a positive review Tim! We're glad you enjoyed the convenient location of Tweed Ultima and hope to see you return in the future! Until next time, take care. Kind Regards, Tweed Ultima.

6/10 - 괜찮아요

Brenda

가족 여행
2022년 4월에 3박 숙박함
답변 제공: Tweed Ultima 님, 2022년 4월 9일
Thank you for taking the time to leave a review Brenda. We hope you return in the future for the opportunity to experience an even better stay! Kind Regards, Tweed Ultima.

6/10 - 괜찮아요

samantha

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Location and size of apartment is great, House keeping and cleanliness was disappointing. Apartment was very run down and had a bad smell.
2022년 1월에 4박 숙박함
답변 제공: Tweed Ultima 님, 2022년 1월 30일
Thank you for taking the time to leave a review Samantha. We will pass on your feedback to the Housekeeping Supervisor for review and appreciate you letting us know. Please take care and stay safe. Kind regards, Tweed Ultima Apartments

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love that you can walk anywhere, convenience was fantastic. What a great place to stay.
2022년 1월에 4박 숙박함
답변 제공: Tweed Ultima 님, 2022년 1월 29일
Thank you for your review Michael! We appreciate your kind comments regarding your stay, and hope to welcome you back soon. Take care and stay safe until then. Kind regards, Tweed Ultima Apartments.

4/10 - 별로예요

Diane

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Our apartment had a broken door handle. Lights not working and the microwave had mould growing in it and on the shelf underneath. When I reported it the staff member referred to me as lovely which is very condescending. When I explained it was a health hazzard and asked for a new one the response was to have house cleaning clean it. When I explained that the mould spors will be all through the microwave and it’s a health hazzard And it needed to be replaced I was spoken to quite rudely. The response later was that we should pack up and move to another apartment which would put us out as we had a lot of stuff with us. I asked if the microwave from the apartment they were going to put us in could be swapped with the mouldy one. The microwave was removed from our apartment but not replaced. I have no doubt that it was put back in the apartment after we left. Worst service I have ever received at a holiday complex
2021년 12월에 7박 숙박함
답변 제공: Tweed Ultima 님, 2021년 12월 18일
Hello Diane, We appreciate you taking the time to leave a review and are sorry to hear that we could not find a resolution for you. We can assure you that our staff have only the best intentions and try and do everything possible to make our guests stay more comfortable, including offering all possible options available. We will take your feedback on board and address it with Management. We hope you have made it back home safe! Kind Regards, Tweed Ultima.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a wonderful team of staff - so helpful, pleasant, and willing to help as much as possible. I loved the location - excellent. I loved the views. I loved the size of the apartment. I think this was excellent value for money.
2021년 7월에 15박 숙박함
답변 제공: Tweed Ultima 님, 2021년 7월 27일
Thank you so much for your review! We really appreciate your kind comments regarding our staff members who always strive to provide the best experience possible for our guests. We hope to see you again sometime soon, until then take care & stay safe!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
i would have given excellent overall if the power had not gone out early on the morning of my checkout.
2021년 6월에 3박 숙박함
답변 제공: Tweed Ultima 님, 2021년 6월 30일
Thank you for your review! We are glad to hear you enjoyed your stay with us, however apologise for the power outage on the morning of your check-out. These events are never convenient for our guests and we hope it did not ruin your time with us. Hopefully we can welcome you back sometime soon. Take care & stay safe. Kind regards, Tweed Ultima Apartments

8/10 - 좋아요

Alan

좋아요: 청결 상태
Good overall
The Location was perfect,walk to everything .Apartment was a great size with everything for a short or long stay .Washing Machine,Clothes Dryer, Oven,Cook Top etc . Free Parking in the basement is great . Plenty of eateries, supermarkets nearby. Only downside of the apartment was both the Lounge and the the bedding. The lounge was well past its renewal date being a cheap Fantastic furniture product . The bed was very low to the ground and sunk in the middle , also a cheap product that was weary uncomfortable.The owners need to update these items for a reasonable price and therefore have a perfect apartment for a fair price.
2021년 6월에 3박 숙박함
답변 제공: Tweed Ultima 님, 2021년 6월 12일
Thank you for taking the time to leave a review Alan! We're glad to hear that you enjoyed your stay here at Tweed Ultima. We will pass on the comments made about the lounge and bedding and hope that this didn't put too much of a damper on your stay! Thank you again and stay safe! Kind Regards

10/10 - 훌륭해요

JUDITH

가족 여행
좋아요: 청결 상태, 객실의 편안함
2021년 5월에 2박 숙박함
답변 제공: Tweed Ultima 님, 2021년 6월 5일
Thank you for your 10 out of 10 review score Judith! We're glad to hear you enjoyed your stay here at Tweed Ultima and hope you return in the future! Kind Regards

10/10 - 훌륭해요

Mandy

가족 여행
좋아요: 청결 상태, 객실의 편안함
2021년 3월에 4박 숙박함
답변 제공: Jack 님, 2021년 3월 22일
Thank you for your kind review Mandy! We hope we can welcome you back soon. Until then, take care & stay safe. Kind regards, Tweed Ultima Apartments

10/10 - 훌륭해요

Mandy

가족 여행
좋아요: 청결 상태, 객실의 편안함
Great place to stay
2021년 2월에 4박 숙박함
답변 제공: Tweed Ultima 님, 2021년 2월 21일
Thank you for your positive review Mandy! We hope to see you return in the future! Kind Regards, Tweed Ultima.

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Going on holiday to Tweed Heads in COVID-19 was a challenge as it was a dead city and disappointing. If the borders do open up then it will be great but now no??? I recommend you stay at Kingscliffe which was very lively and amazing cafes and restaurants. Loved it there. We did as many activities as we could the Tourist Information centre was very helpful and gave us ideas what to do in the area.
2020년 9월에 6박 숙박함
답변 제공: Tweed Ultima 님, 2020년 9월 21일
We apologise that you've had this initial experience visiting Tweed. Hopefully when the restrictions are lifted you can return and see all that Tweed/Coolangatta has to offer.

10/10 - 훌륭해요

Steve 님, Sydney Australia

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great unit, great complex, previously stayed there. Would have liked a second TV in master suite as it was a family suite
2020년 8월에 2박 숙박함
답변 제공: Tweed Ultima 님, 2020년 8월 30일
Thank you for your positive review and feedback Steve.

10/10 - 훌륭해요

Richard

연인과의 여행, 출장 여행
Great location, spacious, very friendly front desk staff.
2020년 3월에 7박 숙박함
답변 제공: Tweed Ultima 님, 2020년 3월 16일
Thank you Richard for you positive feedback. We're glad to hear you enjoyed your stay here at Tweed Ultima and look forward to your return in the future! Kind Regards, Tweed Ultima

10/10 - 훌륭해요

Greg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 2박 숙박함
답변 제공: Tweed Ultima 님, 2020년 2월 21일
Thank you for your positive feedback Greg. We hope to see you back in the future! Kind Regards, Tweed Ultima

10/10 - 훌륭해요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 5박 숙박함
답변 제공: Tweed Ultima 님, 2020년 2월 14일
Thank you for your positive rating Sharon. We really appreciate your feedback.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great location, great secure parking however, room needs upgrade
2020년 1월에 3박 숙박함
답변 제공: Tweed Ultima 님, 2020년 2월 21일
Thank you for your feedback. We are currently in the process of updating our Units. We hope that you can experience the positive changes should you choose to stay with us again. Kind Regards, Tweed Ultima

4/10 - 별로예요

KM 님, Brisbane

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bedroom smelled like rodents and the curtains were covered with stains. There was a lot of dust around exposed pipes on the ceiling. There was no aircon in the bedroom, so we needed to leave the bedroom door open however, there were no curtains in the living area, so it was too light to sleep well. The balcony was huge but everything was covered with dirt so we did not spend any time out there. The carpets really need replacing, they were lifting at the edges, covered in stains and smelly (air freshener had been used to cover it up). We paid a high price of $821 for 3 nights but left after 2 nights, as it was nicer to be at home. The only good thing I can say about the property is the location is close to the beach and restaurants. I would not recommend it to anyone.
2019년 12월에 3박 숙박함

8/10 - 좋아요

FIONA

2019년 10월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful unit in a beautiful place close to eateries and amenities
2017년 11월에 4박 숙박함
답변 제공: Tweed Ultima Apartments 님, 2019년 11월 25일
We are pleased that you enjoyed your stay at Tweed Ultima and hope to see you back in the future.

6/10 - 괜찮아요

실제 이용하신 고객

The apartment is very dated with old tv, old furniture, no cushions, bathrooms that look like they need regrouting/jointing in places . The Foxtel guide does not match what the channels actually do. Entry door handle has had it. Old phone looks silly even being there.
2019년 10월에 3박 숙박함
답변 제공: Tweed Ultima 님, 2019년 12월 22일
Thank you for bringing this to our attention. We are working to resolve this and hope we can see you again in the future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 2박 숙박함
답변 제공: Tweed Ultima Apartments 님, 2019년 11월 25일
We are pleased that you enjoyed your stay at Tweed Ultima and hope to see you back in the future.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The clothes dryer didn’t work and made a dreadful noise. It had to be replaced by a new one. Only one set of towels for the whole 7 days. We had to clean the apartment and put out rubbish and recycling in another area. The apartment was not serviced and we had to have the bedding replaced because there was blood on the quilt.
2019년 10월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, clean and the location is amazing.
2019년 9월에 5박 숙박함
답변 제공: Tweed Ultima Apartments 님, 2019년 10월 16일
We are pleased that you enjoyed your stay at Tweed Ultima and hope to see you back in the future.

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 5박 숙박함
답변 제공: Tweed Ultima Apartments 님, 2019년 11월 25일
We are pleased that you enjoyed your stay at Tweed Ultima and hope to see you back in the future.