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퀄리티 인 타일러 - 린데일 여행 후기

2.5 out of 5
퀄리티 인 타일러 - 린데일
2843 West Northwest Loop 323, Tyler, TX

이용 후기

6.8
평점 10 - 훌륭해요. 167개 이용 후기 중 48개" "
평점 8 - 좋아요. 167개 이용 후기 중 43개" "
평점 6 - 괜찮아요. 167개 이용 후기 중 26개" "
평점 4 - 별로예요. 167개 이용 후기 중 21개" "
평점 2 - 너무 별로예요. 167개 이용 후기 중 29개" "

6.8/10

청결 상태

7.4/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

4/10 - 별로예요

Jaciel

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Need more details and clean
2024년 4월에 1박 숙박함
답변 제공: patelschoice297 님, 2024년 4월 18일
Dear Jaciel, on behalf of the entire staff we apologize for any issues you encountered on your stay with us. We dont like knowing that a guest did not have a great stay. We have passed this information on to the right departments to solve these issues. thank you for taking time to fill out a servey for us to use as a learning tool.

6/10 - 괜찮아요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Very clean but quite run down. Lots of cosmetic repair needed.
2024년 4월에 2박 숙박함

8/10 - 좋아요

Velvette

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The exterior was good, room was clean and quiet. The continental breakfast was decent.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

MELISSA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: patelschoice297 님, 2024년 3월 11일
Dear Miss Melissa, thank you for taking time to give a great review. We are glad to her that you enjoyed your stay with us. Guests opinions and reviews give us a good way to know what areas to improve and what to implement to make everyone stay great. We have open doors for you anytime to return visit us so we may catch up and see how your travels are going. Many blessings from all of us here at Quality INN.

10/10 - 훌륭해요

Rocio

좋아요: 편의 시설/서비스
Very friendly presale
2023년 12월에 1박 숙박함
답변 제공: patelschoice297 님, 2024년 3월 1일
Thank you Rocio for your kind words. We thank you for choosing us as your stay. We are glad to hear you had a great stay. Enjoyed meeting you. Please return in the future to catch us up on your travels. Many blessings and happiness too you.

4/10 - 별로예요

william

2024년 1월에 2박 숙박함
답변 제공: patelschoice297 님, 2024년 1월 25일
Dear valued guest, we sincerely apologize for any issues you encountered with your stay. Please give us the opportunity to regain you as a valued customer. Please reach our to our property manager with any issues she would be glad to get those corrected at once. We tried to use guest feedback and replies to help us better our hotel for our guests. we do not condone any guests having any issues. Please consider us in the future.

10/10 - 훌륭해요

Brianna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: patelschoice297 님, 2024년 1월 25일
Ms. Brianna thank you for choosing us as your overnight stay. We are glad to see you had an enjoyable stay. We always have the lights on for our great guests. Please revisit in the future, we will be glad to catch up with you. Please be safe and have a great 2024!

10/10 - 훌륭해요

Marilyn

2023년 12월에 2박 숙박함
답변 제공: patelschoice297 님, 2024년 1월 25일
Ms. Marilyn thank you for you recent stay. We here at Quality would like to say it was a pleasure meeting you and having you stay with us. Please revisit us soon for another stay to see all the new updates and amenities we have planned for our hotel.

6/10 - 괜찮아요

James

좋아요: 청결 상태
2023년 11월에 1박 숙박함
답변 제공: patelschoice297 님, 2024년 1월 25일
Dear James, we were very saddened to hear you encountered any issues with your stay with us. On behalf of all the staff we like to apologize. We do not wish anyone to have a problem with their stay. Please at any time reach out to our property manager she will definitely get the right department on fixing these issues. We value feedback from our guests as a learning tool and helpful to correct any issues that arise for our guest. We hope you return and give us another chance to make your next stay great.

2/10 - 너무 별로예요

Tony 님, henderson

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything in the property was in horrible condition and needs repair. Poorest Quality i have been in in some 50 years .:(( their coffee machine was even broken and broken in main lobby too, so no coffee in hotel ??? WOW. Enough said
2023년 12월에 1박 숙박함
답변 제공: patelschoice 님, 2023년 12월 18일
Dear Mr. Tony, we apologize for the issues you encountered with your recent stay. We are working daily to upgrade and remodel our hotel. Owners have been diligently hiring crews and contractors each day to make our hotel back to its original looks. We will be adding a lot of new amenities for our guests. Please keep up with us in the future to consider a re-visit to see the finished touches. Some parts for equipment are hard to get delivered in a timely manner but we do stay on top of our supplier to get them asap they can. We definitely want each guests to feel special and have a great stay with us each time

2/10 - 너무 별로예요

Darius

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Roaches everywhere. Horrible Experience
2023년 12월에 1박 숙박함
답변 제공: Patelschoice297 님, 2023년 12월 9일
Dear Darius, thank you for taking your time to let us know of your issues on your stay. We do not like to see guest not have a great stay with us.. We have sent this information on a red alert ( priority ) to our lead maintenance supervisor and our housekeeping supervisor. We have notified them that this is to be taken care of immediately. We do opoplogize for this issue... Please accept our invite to return in the future to give us a chance to redeem ourselves. Happy Holidays...

10/10 - 훌륭해요

Rikki

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved it
2023년 12월에 1박 숙박함
답변 제공: Patelschoice297 님, 2023년 12월 6일
Thank you Rikki for your kind words. We really enjoyed having you with us. Thanks for choosing us. Come on back anytime. We would love to catch up on your travels and see how you are doing.

2/10 - 너무 별로예요

Mary

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible hotel
We booked 4 rooms for our nephew school event. And this hotel was the closest to his school, the receptionist was rude and unprofessional. The breakfast was horrible and disgusting. I will not recommend this hotel to my worst enemy. We will never stay at this location again.
2023년 11월에 1박 숙박함
답변 제공: patelschoice297 님, 2023년 11월 10일
Dear Mary, we would like to apologize for the issues you had on your stay here at Quallity. We do not condone these issues at all. We have spoken with the desk clerk concerning her behavior towards you. we hope you accept our apology for not feeling welcome on your visit and ask that you give us a try in the future so we can correct any errors.Thank you from all of us

10/10 - 훌륭해요

Judson Jebaraj

2023년 11월에 1박 숙박함
답변 제공: patelschoice297 님, 2023년 11월 7일
Dear valued guest thank you for choosing us here at Quality inn Tyler. We enjoyed meeting you and are very glad to see your stay was great. Please accept our invite back at anytime. We hope to have our large remodel and upscaling to the hotel done shortly. Wishing you safe travels from all of us at Quality Inn Tyler

2/10 - 너무 별로예요

Montia

Didn’t let me stay
2023년 10월에 2박 숙박함
답변 제공: patelschoice297 님, 2023년 11월 2일
Dear guest please reach out to our general manager with information on this issue. we surely don't like hearing this. Our clerk left notes saying you had a change of plans and no deposit. Please reach out to us to solve this issue. Thank you

8/10 - 좋아요

Cesar

2023년 10월에 5박 숙박함
답변 제공: patelschoice297 님, 2023년 11월 10일
Thank you for taking time to let us know how your stay was. We really appreciate your feedback to help us improve our hotel to make sure all guests have a great stay. Please reach out to us with any questions or concerns you may have. Thanks for choosing us here at Quality INN

10/10 - 훌륭해요

Priscilla

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff here is kind and efficient and easy to work with. They kept the room clean during our stay. For our budget, this stay was extraordinary
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Crystal

Real bad. If you are truly just looking for a bed to sleep in, enjoy. Enjoy the wet moldy rooms. Enjoy the toilets foam sealed to the floor, and doors that dont actually lock. Enjoy being dirtier after your shower than before. Staff was at least polite... so there's that and beds were surprisingly comfortable.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Joel

2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family Reunion 2023
The stay was very comfortable and the rooms were clean and fresh. The AC worked very well with the summer temperatures above 100 degrees each day that we spent in Tyler. We will come again and stay at Quality Inn.
2023년 8월에 3박 숙박함
답변 제공: lisa crehan, general manager 님, 2023년 9월 20일
Thank you Robert for your reply to us. We love to hear our guest enjoyed their stay. The Texas summer was a little warm this year so glad that the ac kept yall nice and cool. Hope your visit to Tyler was also enjoyable, please join us anytime. Come visit to see all our new updates and remodel .

8/10 - 좋아요

Hugo

2023년 6월에 4박 숙박함

6/10 - 괜찮아요

John

출장 여행
별로예요: 숙박 시설 상태 및 시설
pretty run down motel. hot breakfast did not exist.
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Terry

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Ann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

nicholle

출장 여행
좋아요: 청결 상태, 직원 및 서비스
The property appears to be under construction or they are renovating. Maybe it was a dull weekend and not many cars were parked outside which made me feel a little scary, but my room was clean and smelled fresh. The ice machine was only on floor 2 and I am on floor 4. The lady at the help desk was super professional and kind.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Crystal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함

8/10 - 좋아요

QUENTON

좋아요: 직원 및 서비스
Overall its ok
2023년 5월에 1박 숙박함

8/10 - 좋아요

QUENTON

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location
2023년 4월에 1박 숙박함

4/10 - 별로예요

Leandra

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The staff was nice. The room was not clean, drawer handle was broken, and there were roaches. I slept in the car instead of the room because I wasn’t sure other rooms wouldn’t have roaches as well.
2023년 3월에 1박 숙박함

8/10 - 좋아요

Jill

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room area has been remodeled. The beds were really comfortable. The bathroom has not been remodeled yet. It looks like they are remodeling the hotel, it was noisy at night, but not unbearable. It sounded like they were working on a room next to us. Our balcony was at the side of the property, it looked like guests threw their trash on the ground. Staff was very nice.
2023년 2월에 2박 숙박함

2/10 - 너무 별로예요

Billy

별로예요: 직원 및 서비스
Night desk staff was really rude
2023년 2월에 1박 숙박함

2/10 - 너무 별로예요

Afia

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There is no hot water available the whole time and next day I ask the lady at the counter about the hot water she laughed at me and said you never asked me before you make the payment
2023년 2월에 3박 숙박함

2/10 - 너무 별로예요

Cornelius

2023년 1월에 2박 숙박함

10/10 - 훌륭해요

Jim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location. Lots of dining places. Outback Steakhouse, Panera
2023년 1월에 1박 숙박함

8/10 - 좋아요

April

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함

8/10 - 좋아요

romeo

출장 여행
Ive been in and out of this hotel for the past 3 months since this is the most budget friendly hotel with full breakfast in this area, who can say no to this. Aircondition works well, all rooms have refrigerator, microwave and coffee maker, beds are clean and comfortable and no bedbugs. But i will say its a hit or miss because sometimes you will get a clean room without bugs/roach sometimes not, one room didnt have hair dryer, couple of rooms shower dont drain well, some rooms door to the balcony dont lock, some rooms smells weed smoke. Suggestion to the hotel management: deep cleaning of elevators and carpet of the hallways so it will smell better, use exterminator/pest control.
2022년 12월에 3박 숙박함

10/10 - 훌륭해요

Max

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place. Kind of old so time to update but it was fine
2022년 10월에 1박 숙박함

8/10 - 좋아요

HERMANN

2022년 10월에 2박 숙박함

8/10 - 좋아요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Not to happy customer
Not so good stay.. very outdated and roaches were in the room.. if I wasn’t worried about losing money from my first appearance I would have went elsewhere
2022년 9월에 2박 숙박함

2/10 - 너무 별로예요

Brian

별로예요: 직원 및 서비스
2022년 8월에 1박 숙박함

8/10 - 좋아요

JOSE

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Good
2022년 8월에 1박 숙박함
답변 제공: GM 님, 2022년 8월 30일
Thank you for staying with us. I am pleased you enjoyed your stay.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
Average
Front desk service was great. Could do with a little more cleanliness. Cigarette smell in common areas.
2022년 7월에 4박 숙박함
답변 제공: GM 님, 2022년 7월 28일
Thank you and I do apologize about the smoke smell.

6/10 - 괜찮아요

Virgiliu

2022년 7월에 2박 숙박함
답변 제공: GM 님, 2022년 7월 28일
Thank you for stay with us and we hope you come back and see us again.

8/10 - 좋아요

Brittany

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: Manager 님, 2022년 6월 22일
Thank you for stay with us.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was outdated, looks nothing like the photos on the site. Wouldn’t recommend to anyone.
2022년 6월에 1박 숙박함
답변 제공: Manager 님, 2022년 6월 22일
I do apologize about your stay and I will look into the photos on the web page.

4/10 - 별로예요

Misty

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함
답변 제공: Manager 님, 2022년 6월 22일
I do apologize about your stay with us.

2/10 - 너무 별로예요

Hunter

2022년 5월에 3박 숙박함

2/10 - 너무 별로예요

Cornell

2022년 4월에 2박 숙박함

10/10 - 훌륭해요

Krystal

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 2박 숙박함
답변 제공: General Manager 님, 2022년 4월 18일
Thank you for your positive review. I am glad you enjoyed your stay with us and please come back and see us again!