클래식 더블룸 | 객실에서 보이는 전망
예약 가능 여부 확인

차닌 컨트리 로지 여행 후기

4 out of 5
차닌 컨트리 로지
R71, 16km Outside Tzaneen, Towards Phalaborwa, Tzaneen, Limpopo

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 50개 이용 후기 중 21개" "
평점 8 - 좋아요. 50개 이용 후기 중 20개" "
평점 6 - 괜찮아요. 50개 이용 후기 중 7개" "
평점 4 - 별로예요. 50개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 50개 이용 후기 중 2개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

7.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Johannes

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Elmarie

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Kurt

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Natalie 님, 2023년 5월 3일
Thank you for your review!

6/10 - 괜찮아요

Laz

2022년 12월에 3박 숙박함
답변 제공: Natalie 님, 2023년 5월 3일
Thank you for your review!

8/10 - 좋아요

Alpla

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect
Perfec for what i required, will stay here again
2021년 12월에 1박 숙박함
답변 제공: Sandra 님, 2022년 1월 10일
Thank you for your review!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
In Africa standards: good
On the whole, place is nice, but the service is a little haphazard: steak was overcooked, when I ordered a glass of red wine, the waiter hesitantly left the whole bottle, the following eveninc I was asked if I wanted ice with it (?). Also the cleaning lady wouldn’t understand I didn’t need cleaning that day and came back three separate times, each time waking me up from much needed sleep (why I had booked myself in to begin with).
2021년 12월에 2박 숙박함
답변 제공: Sandra 님, 2022년 1월 6일
Thank you for your valued feedback on your stay at Tzaneen Country Lodge! Your comments have been taken to heart, and we will ensure that the relevant staff receives the necessary refresher courses on customer service. We hope to welcome you back in the future!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함
답변 제공: Sandra 님, 2022년 1월 6일
Thank you for your valued review on your stay at Tzaneen Country Lodge! We hope to welcome you back in the near future!

10/10 - 훌륭해요

Sulphy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My birthday weekend
Very welcoming reception, a warm place. We also love the view from our room to the pool side .
2021년 10월에 1박 숙박함
답변 제공: Sandra 님, 2021년 10월 27일
Thank you for your valued feedback on your stay at Tzaneen Country Lodge! We look forward to welcoming you back in the future! Kind regards, Sandra Opperman

2/10 - 너무 별로예요

Bongi

2021년 9월에 3박 숙박함
답변 제공: Sandra 님, 2021년 9월 19일
Dear Bongi Thank you for your valued feedback on your stay at Tzaneen Country Lodge! May I ask for a little more information on your stay, as to why we disappointed your expectations? Looking forward to hearing from you! Kind regards, Sandra Opperman General Manager

8/10 - 좋아요

Charl

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함
답변 제공: Sandra 님, 2021년 9월 19일
Thank you for your valued feedback on your stay! We look forward to welcoming you back! Kind regards Sandra Opperman General Manager

8/10 - 좋아요

Karen

2021년 8월에 1박 숙박함
답변 제공: Sandra 님, 2021년 9월 19일
Thank you for your valued feedback on your stay! We look forward to welcoming you back! Kind regards, Sandra Opperman General Manager

8/10 - 좋아요

Khutso

2021년 6월에 2박 숙박함
답변 제공: Sandra 님, 2021년 7월 1일
Good day Thank you for your valued feedback on your stay at Tzaneen Country Lodge & Earth Spa! We look forward to welcoming you back in the future! Kind regards, Sandra Opperman

10/10 - 훌륭해요

Kornelis

2021년 6월에 3박 숙박함
답변 제공: Sandra 님, 2021년 7월 1일
Good day Thank you for your valued feedback on your stay at Tzaneen Country Lodge & Earth Spa! We look forward to welcoming you back! Kind regards, Sandra Opperman

6/10 - 괜찮아요

Riaan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2021년 5월에 1박 숙박함

6/10 - 괜찮아요

Simon

2021년 5월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight business trip accomodation was well received
2021년 2월에 1박 숙박함

8/10 - 좋아요

Thelma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place. Clean and peaceful
The place was nice and clean
2020년 12월에 1박 숙박함
답변 제공: Sandra 님, 2021년 1월 6일
Thank you for your valued feedback on your stay at Tzaneen Country Lodge! We look forward to welcoming you back in the near future!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Just like an average Holiday Inn.
The hotel says it's 4-star but it's nowhere near that level. It's like an average Holiday Inn - not dirty, but not warm or welcoming beyond the basics. The WiFi is terrible and keeps disconnecting. The staff were incredibly friendly and that made up for the average stay.
2020년 12월에 1박 숙박함
답변 제공: Sandra 님, 2021년 1월 6일
Thank you for your valued feedback on your stay at Tzaneen Country Lodge! It is only with such feedback where we can improve on our offerings. I would like to apologise for the wifi not being up to standard. I have given this through to our service provider. We do hope to welcome you back in the future!

10/10 - 훌륭해요

Boitumelo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 12월에 1박 숙박함
답변 제공: Sandra 님, 2021년 1월 6일
Thank you for your valued feedback on your stay at Tzaneen Country Lodge! We hope to welcome you back in the near future!

10/10 - 훌륭해요

Jonas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 11월에 1박 숙박함
답변 제공: Sandra 님, 2021년 1월 6일
Thank you for your valued feedback on your stay at Tzaneen Country Lodge! We look forward to welcoming you back!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Indeed it was a great experience, I had with my friend
2020년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 1박 숙박함

8/10 - 좋아요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bon hôtel.
Bon hôtel. L'ensemble est joli, la chambre est sombre. Si vous souhaitez faire un spa/massage, pensez à réserver à l'avance.
2019년 10월에 1박 숙박함
답변 제공: La Rochell 님, 2019년 10월 28일
Dear valued Guest, Thank you for taking the time to rate us and for your valued feedback. We are pleased that you enjoyed your stay with us and hope you will visit our hotel again. Kind Regards, La Rochell vd Heever

6/10 - 괜찮아요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great breakfast and gym. Very bad WiFi (unusable)
Friendly staff. Rooms need renovating. WiFi was unusable - constantly having connection issues and extremely slow when connected. The staff admitted this was an issue. Breakfast was great. The gym has everything you need
2019년 8월에 2박 숙박함
답변 제공: La Rochell vd Heever 님, 2019년 9월 2일
Dear Joshua, Thank you for taking the time to write to us of your recent stay with us at Tzaneen Country Lodge. I apologize for the inconvenience you experienced with our WiFi, I can assure you we are attending to this and will be having a new service provider as from the 01 October 2019. I am also pleased to advise that we are in the process of having our rooms renovated and hope you will visit us again in the near future to see these upgrades we have made. We hope to see you back at Tzaneen Country Lodge and thank you for your valued feedback. Kind Regards,

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
We had a drink in the bar before dinner but was not impressed by the standard of cleanliness of the bar. We were told the restaurant opened at 6:30pm, on arrival the restaurant was busy with guests who were dining from a buffet, we assume as we were given no information. No-one greeted us or took us to a table. We waited for a menu and eventually had to ask for ourselves. The quality of the meal we were served was extremely good but the ambience in the restaurant was very poor. The smart casual dress was not observed by the other diners which was disappointing. The general service in the restaurant was poor.
2019년 7월에 1박 숙박함
답변 제공: La Rochell vd Heever 님, 2019년 8월 14일
Dear Valued Guest, Thank you for taking the time to give us feedback of your recent stay at Tzaneen Country Lodge. We apologize for the inconvenience you experienced during your stay with us and can assure you has been addressed with the relevant departments. We can assure you this is not the level of service we pride ourselves in. We thank you for your honest feedback as we are able to improve our standards through our guest feedback. We hope you will consider visiting us again in the near future to see these improvements made. Kind Regards, La Rochell vd Heever Marketing Manager

10/10 - 훌륭해요

Tsakani

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The stay was awesome but was not impressed by your dining experience, one has to beg for food and end up not getting what you asked for, not ayoba, also try and improve on your pools, the beds are not confortable, reception was very kind and welcoming loved their attitude.
2018년 12월에 1박 숙박함
답변 제공: Lorraine 님, 2019년 1월 17일
Dear Valued Guest We appreciate your valued feedback. As Tzaneen Country Lodge we apologize for where we did not meet your expectations. Please do not hesitate to contact us so that we can serve you better next time. Looking forward to welcoming you back to Tzaneen Country Lodge again soon. Kind regards Lorraine Ntimana General Manager Tzaneen Country Lodge

8/10 - 좋아요

Ntambiso

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함

6/10 - 괜찮아요

Nkateko

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2018년 9월에 2박 숙박함
답변 제공: Lorraine 님, 2018년 10월 16일
Dear Valued Guest We appreciate your valued feedback. We apologise you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know. Kind regards Lorraine Ntimana General Manager Tzaneen Country Lodge

10/10 - 훌륭해요

Erwin 님, Hellvoetsluis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Zeer ruim
We hadden twee grote (direct) aangrenzende kamers, beide met TV en luxe badkamers. Het ontbijt was ook heel goed.
2018년 8월에 1박 숙박함
답변 제공: Lorraine 님, 2018년 10월 16일
Dear Valued Guest, Thank you for choosing Tzaneen Country Lodge & Earth Spa! To receive such praise from our guest is very gratifying and knowing that you enjoyed so much the facilities, view and service is a reward in itself. I look forward to welcome you back very soon. Sincerely, Lorraine Ntimana General Manager

6/10 - 괜찮아요

Hermiena

Not a 4 star experience
Staff very friendly and helpful. The hotel is not a 4 star, but a 3 star. The hotel is a bit outdated. The food at the restaurant is not good. Overall a nice stay, but better options in Magoebaskloof, only 30 minutes from Tzaneen
2018년 8월에 2박 숙박함
답변 제공: Lorraine 님, 2018년 10월 16일
Dear Valued Guest We appreciate your valued feedback. We apologise you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know. Kind regards Lorraine Ntimana General Manager Tzaneen Country Lodge

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Good Place to Stopover
Located in a good area with beautiful scenery, but unfortunately did not get a chance to fully explore.
2018년 8월에 1박 숙박함

10/10 - 훌륭해요

HERVE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All fantastic
All fantastic, with the exception of the restaurant - but they were in the process of hiring a new chef.
2018년 7월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very old hotel
very old hotel, towel , bedsheets etc are all braun to cover all the dirty.even after washing if they are dirty you wont notice. kitchen staff wont make the breakfast ready at 6:30, and if you ask them to make an omlet they might say you , they are busy for something else now. :-)) but wont stop chatting to each other much lauter than customers.never go back.
2018년 3월에 4박 숙박함
답변 제공: Lorraine 님, 2018년 4월 10일
Dear Guest Thank you for choosing to stay at Tzaneen Country and Earth Spa! First and foremost I want to sincerely apologize for all negative comment. We always strive to provide the best service to our guests. On this occasion, we did not exceed your basic expectations and we sincerely apologize. Please be assured that this type of situation will never happen again. We have put new procedures in place as of today. I would like to thank you for bringing this matter to our attention. It will help us improve our operations and services. We look forward hearing from you and are looking forward to welcoming you back at Tzaneen Country Lodge! Yours Sincerely General Manager Lorraine Ntimana

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Good service. Wifi unstable - had to move rooms as wifi was not working in my room
2018년 3월에 1박 숙박함
답변 제공: Lorraine 님, 2018년 4월 12일
Dear Guest Thank you for choosing to stay at Tzaneen Country and Earth Spa! First and foremost I want to sincerely apologize for all negative comment. Regarding Wi-Fi we had a problem with the power, the whole of Tzaneen area there was no power, so we were running on a generator. but now everything is sorted. We always strive to provide the best service to our guests. On this occasion, we did not exceed your basic expectations and we sincerely apologize. Please be assured that this type of situation will never happen again. We have put new procedures in place as of today. I would like to thank you for bringing this matter to our attention. It will help us improve our operations and services. We look forward hearing from you and are looking forward to welcoming you back at Tzaneen Country Lodge! Yours Sincerely General Manager Lorraine Ntimana

10/10 - 훌륭해요

Warwick

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Very good
The staff were really wonderful and very accommodating. We arrived late on both evenings that we stayed over and on both occasions the kitchen staff went out of their way to accommodate us. The room was good and clean. The bathroom was acceptable but the shower was disappointing. Zero pressure. Our only concern was that hotels.com and the lodge had a payment issue so we ended up paying twice.
답변 제공: Lorraine 님, 2018년 4월 12일
Dear Guest Thank you for choosing to stay at Tzaneen Country and Earth Spa! First and foremost I want to sincerely apologize for all negative comment. We always strive to provide the best service to our guests. On this occasion, we did not exceed your basic expectations and we sincerely apologize. Please be assured that this type of situation will never happen again. We have put new procedures in place as of today. I would like to thank you for bringing this matter to our attention. It will help us improve our operations and services. We look forward hearing from you and are looking forward to welcoming you back at Tzaneen Country Lodge! Yours Sincerely General Manager Lorraine Ntimana

10/10 - 훌륭해요

Thaitha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Blessed and beautiful 60 Surprise Birthday
It was a surprise 60th Birthday aranged by my kids, i had so much FUN
2017년 11월에 1박 숙박함
답변 제공: Tzaneen Country Lodge 님, 2018년 1월 18일
Dear valued Guest, Thank you for providing us with feedback on Tzaneen Country Lodge. Your positive feedback is appreciated. We hope to welcome you back soon at Tzaneen Country Lodge. Lorraine Ntimana General Manager

10/10 - 훌륭해요

Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
This was our second stay at tzaneen lodge, it is a wonderful oasis with friendly and efficient staff and beautifully laid out grounds and accommodation. The restaurant is very good and the breakfasts are especially good. Highly recommended and excellent value
2017년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient location, good guesthouse
Business visit to area. Very nice hotel, had a good night's sleep and will book here again.

10/10 - 훌륭해요

Beatrix

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hier stimmt alles, ein Besuch wert.
Wir waren zum wiederholten Mal in diesem Haus und sind begeistert von der Freundlichkeit, der guten Qualität der angebotenen Speisen und Weinen. Der Service ist sehr gut. Die Zimmer sind geräumig, sauber und ruhig. Wir werden wiederkommen.Alles Tipp Topp.

8/10 - 좋아요

Alberto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Grant 님, gauteng

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rooms comfortable and clean. Wonderful gym and steam room. Very friendly staff.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable stay good food
The hotel had friendly service good food and very comfortable and clean rooms in a beautiful sub tropical setting

8/10 - 좋아요

Patrizia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Barrie 님, South Africa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good service
Good service, delicious breakfast, convenient location. Interior and exterior lacking touch of class though

10/10 - 훌륭해요

Mokhadi 님, Modjadji

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely place indeed
Such a lovely hotel with lovely peole always offering a helping hand. I would stay here again, it's very beautiful.

8/10 - 좋아요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Apart from issues with check-in (they forgot to book a room and were generally vague) I enjoyed the stay. Relaxed atmosphere and extremely clean.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel with great service and country feel
I was in Tzaneen on business but I plan to go back to this hotel with my family, it is really affordable and includes breakfast and really nice people.