숙박 시설 정면 - 저녁/밤
예약 가능 여부 확인

랄리트 락시미 빌라스 팰리스 여행 후기

4.5 out of 5
랄리트 락시미 빌라스 팰리스
Opp Fateh Sagar Lake, Udaipur, Rajasthan

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 134개 이용 후기 중 64개" "
평점 8 - 좋아요. 134개 이용 후기 중 40개" "
평점 6 - 괜찮아요. 134개 이용 후기 중 19개" "
평점 4 - 별로예요. 134개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 134개 이용 후기 중 5개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

6/10 - 괜찮아요

Miriam

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location was close to the lake and had a great view and was close to nearby attractions. The hotel lacked an elevator, gym, pool and was older. I don’t mind and older hotel which is nostalgic but it needed some amenities. Restaurants were convenient.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Rishi

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cancel Your Trip Rather Than Staying Here
I went ahead and booked this property because of the name "Lalit" and to this date i regret having stayed here. - The rooms were untidy with several cockroaches roaming freely inside the room. - The key card to enter the room never worked as the locks are so old. - The bathrooms were terrible and this is the reason they do not have clear picture of the room and washrooms displayed on their website. In fact the entire property is in a state of shambles. - To make matters worse the staff is untrained and have no association with the word "Hospitality". - While dining at the restaurant the server came to clear the plates atleast 3 times while we were still dining. We finally had to ask her "Why is she in such a hurry to clear the plates without seeing that the people are still dining". - I requested for an extra bed and the reception kept repeating it would be "2500 + Tax". Having said that i have no objection to the charges the same thing was repeated at least 10 times and they were not done here they actually came to my room with a hand written charge declaration and asked me to Sign it. - Having dined at several top class restaurants the drinks always come with free soda and water but because the property is so poorly managed we were billed for soda and water and drinks were already way too overpriced considering the properties' conditions and class. My recommendation would be to cancel your trip rather than having to go through the ordeal of staying here.
2023년 3월에 1박 숙박함
답변 제공: showrya vardhan 님, 2023년 4월 6일
Dear Guest,Namaskar!!!Thank you for your feedback!!!

8/10 - 좋아요

satya

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The lake view from hotel front yard was amazing. The staff was great. The food cost was over priced. The new year gala event singers were really bad. But the food and DJ was good. They charged 8K INR for my 15yr old kid.
답변 제공: Devendra Singh Parihar 님, 2023년 2월 22일
Dear Guest,Thank you for your feedback.we look forward to welcoming you at The Palace.

10/10 - 훌륭해요

sangeeta

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very nice property with million dollar views !
답변 제공: Nafis 님, 2023년 1월 7일
Dear Guest,Thanks for the Feedback.

6/10 - 괜찮아요

Prashant

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Hotel location is good but other amenities are average.
2022년 11월에 1박 숙박함
답변 제공: Nafis Ahmed Sheikh 님, 2022년 12월 4일
Dear Guest, Namaskar! Thanks for Your Feedback.

6/10 - 괜찮아요

tanvi

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
the property location is nice, but there is nothing to do. There is only a snooker table available and a lawn. They can add a few activities for guests. Also due to covid the restaurent had very limited menu
2022년 1월에 2박 숙박함

10/10 - 훌륭해요

Ashish

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 12월에 1박 숙박함

6/10 - 괜찮아요

Jigarkumar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overrated just because of "Palace" name tag
We stayed for one night. We were disappointed in knowing that it is actually not a heritage palace property but a heritage building that was designed like a palace. There is no good parking for car also. The waiting room at reception was small which got crowded during rush hours. Food was too costly. It is overrated in name of palace.
2021년 12월에 1박 숙박함
답변 제공: Mayuri Gupta 님, 2022년 1월 19일
Dear Mr.Kumar, Namaskar! Thank you for sharing your positive feedback of the hotel. Our endeavor always remains to offer the very best to all our guest.I would like to inform about our property that it is a 111 years old Original Heritage palace and since it is a heritage that is why our hotel lobby is not very big as we could not able to make any changes in original architecture.Hotel also have a huge parking area and best lake view and garden area However still you did not like the property, it is as your choice and I want to apologies if any inconvenience cause to you. Regards

10/10 - 훌륭해요

Chirag

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Visiting Udaipur from New York
Staff is very welcoming and friendly. Hotel is very clean
2020년 3월에 3박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2020년 3월 17일
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed at the Lalit for two nights. We had a great stay at the hotel. The hotel is tucked away from the bustling city on a hill overlooking Fathesagar, but still close enough to the action. It’s a well maintained well manicured property that was very clean. The staff was also great. The price point on this hotel was also great. While not as luxurious as the Oberi or Lake Place it was a still a luxurious hotel at a great price point.
2020년 2월에 1박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2020년 2월 23일
Dear Guest, Thank you for your feedback. We are truly fortunate to be located in such surreal surroundings and it is our endeavor to provide an experience befitting of such good fortune. I am glad you had an excellent holiday with us and we hope to create many more memorable holiday experiences for you and your family soon. Warm Regards

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
All you’re paying for is the lake view. Compared to other Lalits, the fabric of this property is worn out. Needs new beds, a better layout in their restaurants, and also better food offerings. Quality was lacking and you expect a lot more for the prices they were charging.
2020년 2월에 3박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2020년 2월 14일
Dear Guest, Thank you for your feedback. I regret to note your experience did not lived up to your expectation. I am glad that you liked the view from the hotel. Each of the issues mentioned by you are a food for thought and action for us. I have made a careful note of all the feedback you have shared and I assure you each points is taken with complete seriousness it deserves. Meanwhile apologies once again & look forward to welcoming you back soon to enjoy the authentic limitless The LaLiT hospitality. Warm Regards

10/10 - 훌륭해요

Jan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bel hôtel dans demeure ancienne
Bel hôtel dans une demeure historique. Vue imprenable sur le lac de l’île de Nehru garden. Choisir une chambre avec vue sur le lac. Bon service et bel accueil. Restaurant correct.
2020년 2월에 2박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2020년 2월 11일
Cher invité, Merci de nous faire part de vos commentaires. Nous sommes absolument ravis de constater que vous avez trouvé notre équipe extrêmement utile tout en fournissant le service client le plus incroyable. Nous sommes vraiment chanceux d'être situés dans un environnement aussi surréaliste et nous nous efforçons de fournir une expérience digne de cette bonne fortune. Mon équipe et moi-même nous réjouissons de vous accueillir à nouveau dans notre palais. Meilleurs voeux,

10/10 - 훌륭해요

Johannes

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect Sunset
The hotel is amazing. Nice rooms, wonderful location and view, yoga and spa treatments. Would highly recommend to anyone who is staying in Udaipur.
2020년 1월에 1박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2020년 2월 2일
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards

8/10 - 좋아요

Davinder

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2019년 12월 10일
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards

10/10 - 훌륭해요

Paul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 4박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2019년 12월 6일
Dear Mr. Paul, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스
An average hotel
Not luxury Just an average hotel Breakfast selection is limited mostly vegetables
2019년 11월에 1박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2019년 11월 11일
Dear Guest, Thank you for the feedback. I regret your experience with us did not lived up to your expectation. While I write this, we have taken up the points extremely seriously and are on our way to address the same. I would assure you of a better experience on your next visit and hope you see this one as an exception. Warm Regards

10/10 - 훌륭해요

Zorik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2019년 10월 14일
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards

6/10 - 괜찮아요

Charu 님, Jaipur

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Stragely at check in i was given a double bed room instead of palace suit. Palace suit was far expensive then double bedroom and my booking was fully paid. After insisting, palace suit was then given as a favour. Felt little cheated with this act !!!
2019년 9월에 3박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2019년 9월 28일
Dear Ms. Mathur, Thank you for sharing your feedback. We regret to note your experience upon arrival. The room offered to you on arrival was a Palace suite on our heritage wing. Later on your request your room was shifted to the one which you preferred. The average size of our Palace suite is 500 SqFt, though some has varied size considering our heritage structure. I extend my apologies for the experience and look forward to welcome you back again. Warm Regards

10/10 - 훌륭해요

Amit

2019년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 7월에 1박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2019년 8월 1일
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

8/10 - 좋아요

JITENDRA

좋아요: 청결 상태, 직원 및 서비스
2019년 7월에 3박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2019년 7월 31일
Dear Mr. Jitendra, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

8/10 - 좋아요

Haemin

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful hotel overviewing the lake
Good hotel overviewing Udaipur lake. However, the distance to the city is bit far. Overall, very enjoyable stay!
2019년 6월에 1박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2019년 6월 30일
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

8/10 - 좋아요

Mitul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 3박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2019년 6월 10일
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 - 훌륭해요

Bindiya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Memorable stay
Amazing property,views and impeccable service! Would love to visit again
2019년 5월에 2박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2019년 6월 10일
Dear Guest, Thank you for taking the time and sharing this review. We are absolutely delighted to note that you found our team to be extremely helpful whilst providing the most amazing customer service. We are truly fortunate to be located in such surreal surroundings and it is our endeavor to provide an experience befitting of such good fortune. My team and I look forward to welcoming you back at our Palace. Warm regards,

8/10 - 좋아요

실제 이용하신 고객

2018년 5월에 3박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2019년 4월 5일
Dear Guest, Thank you for your review of our Palace. It gives us great pleasure to read that you enjoyed your stay with us. I have shared your feedback with the entire team at the resort. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the resort with fond memories. If I can be of any assistance in the meanwhile please do let me know. Warm Regards,

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Such a tranquil setting in country that can be chaotic at times. The views and sunsets were to die for, such a wonderful way to finish our 3 week stay in India. Rooms and staff were excellent and well worth paying a bit extra for. Nice touches like bagpipes and band playing in the afternoon (who would of thought). Highly recommend. Gary and Catherine Australia
2019년 3월에 2박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2019년 3월 20일
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

8/10 - 좋아요

jacques

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Ask for a room with a view
Away from the busy part of the city, hotel offers quiet environment. Comfortable bed, Condition of the bathroom (leaking shower, hair dryer from an old age) could be improved. Breakfast buffet quite limited. Staff attentive.
2019년 3월에 2박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2019년 3월 5일
Dear Guest, Thank you for choosing to stay with us and sharing this review. It gives us great pleasure to read that you enjoyed your stay with us. I regret the experience you have had at our Palace. While I write this, we have taken up the points extremely seriously and are on our way to address the issue. We look forward to welcome you back at our Palace! Warm Regards,

8/10 - 좋아요

Anirban

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 3박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2019년 3월 5일
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 - 훌륭해요

실제 이용하신 고객

2019년 2월에 3박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2019년 4월 5일
Dear Guest, Thank you for your review of our Palace. It gives us great pleasure to read that you enjoyed your stay with us. I have shared your feedback with the entire team at the resort. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the resort with fond memories. If I can be of any assistance in the meanwhile please do let me know. Warm Reagrds,

8/10 - 좋아요

Anji

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel with spectacular views over the lake- just missed a swimming pool but was a great place to stay
2019년 1월에 3박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2019년 1월 24일
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 1박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2019년 1월 17일
Dear Guest, Thank you for choosing to stay with us and sharing the rating. . I am glad you had an excellent holiday with us and we hope to create many more memorable holiday experiences for you and your family soon. Warm Regards,

6/10 - 괜찮아요

Stephanie

좋아요: 직원 및 서비스
Room smell mildewed and bathroom old and mildewed as well Staff and service were very good and super friendly and helpful
2019년 1월에 2박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2019년 1월 12일
Dear Guest, Thank you for the feedback. I regret the experience you have had at our Palace. Request you to look at this experience as an aberration, and give us another opportunity to get it right for you. I have shared your feedback with the entire team at the resort. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the resort with fond memories. If I can be of any assistance in the meanwhile please do let me know. Warm Regards,

10/10 - 훌륭해요

Devashis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A nice stay; warmth in service every where; good breakfast; great view of the lake from hotel front (only few rooms have that view from room itself). Heritage look. But, huge traffic jams reaching the location on weekend - seems like this city's nature. Also, no bath tub, only shower room.
2018년 12월에 2박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2019년 1월 6일
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
160+ yr old heritage villa maintained in excellent condition.
2019년 1월에 2박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2019년 1월 6일
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

4/10 - 별로예요

실제 이용하신 고객

2018년 12월에 3박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2019년 1월 8일
Dear Guest, Thank you for your feedback. We regret the inconvenience caused to you during your stay at the Palace. We clearly failed to live upto your expectations. Your feedback is a ready reckoner for us to work upon. Request you to look at this experience as an aberration, and give us another opportunity to get it right for you. Warm Regards,

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Exceptional service and quality of room . ! Would highly recommend
2018년 12월에 1박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2018년 12월 31일
Dear Guest, Thank you for your review of our resort. It gives us great pleasure to read that you enjoyed your stay with us. I have shared your feedback with the entire team at the resort. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the Palace with fond memories. If I can be of any assistance in the meanwhile please do let me know.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2018년 11월에 2박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2018년 12월 31일
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location facing Fateh Sagar lake , awesome views of sunrise and sunset from the rooms and great hospitality, superb services and courteous staff
2018년 12월에 3박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2019년 1월 6일
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 - 훌륭해요

실제 이용하신 고객

2018년 12월에 2박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2018년 12월 27일
Dear Guest, Thank you for your review of our resort. It gives us great pleasure to read that you enjoyed your stay with us. I have shared your feedback with the entire team at the resort. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the Palace with fond memories. If I can be of any assistance in the meanwhile please do let me know. Warm Regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice property facing the lake. Friendly service and good staff. Will recommend to friends and families
2018년 12월에 2박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2018년 12월 26일
Dear Guest, Thank you for choosing to stay with us and sharing this review. I am glad you had an excellent holiday with us and we hope to create many more memorable holiday experiences for you and your family soon. We look forward to welcome you back at our Palace! Warm Regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2018년 12월에 3박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2018년 12월 8일
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 - 훌륭해요

Antonio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amzing Hotel with amazing view
2018년 11월에 2박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2018년 11월 20일
Dear Mr. Antonio, Thank you for choosing to stay with us and sharing this review. We are truly fortunate to be located in such surreal surroundings and it is our endeavor to provide an experience befitting of such good fortune. . I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

8/10 - 좋아요

Devang 님, Nj

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Stay was very good . Food was good too. Kids friendly food is nice . Mr Ram floor in charge was at his best to keep guests happy.
2018년 11월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2018년 11월에 4박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2018년 11월 20일
Dear Guest, Thank you for reviewing us on Expedia! We regret to note we could not meet your expectation whilst your stay with us. Request you to look at this experience as an aberration, and give us another opportunity to get it right for you. Warm Regards,

10/10 - 훌륭해요

akhil 님, delhi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great hotel with great location , view of rooms , great food would recommend to all without any second thought...
2018년 11월에 3박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2018년 11월 18일
Dear Mr. Akhil, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 - 훌륭해요

satish 님, bangalore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent property and courteous staff. Had lake facing room. Food was good.
2018년 10월에 1박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2018년 11월 14일
Dear Mr. Satish, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

10/10 - 훌륭해요

Jay 님, USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful hotel near a lake. Hotel staff are professional and very nice. We enjoyed our stay!
2018년 10월에 3박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2018년 11월 4일
Dear Guest, Thank you for choosing to stay with us and sharing such kind words of appreciation towards my associates. I am glad you had an excellent holiday with the us and we hope to create many more memorable holiday experiences for you and your family soon. Warm Regards,

8/10 - 좋아요

Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful hotel over looking the lake and just a short tuc tuc ride from the centre of town.
2018년 10월에 2박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2018년 11월 4일
Dear Guest, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards,

4/10 - 별로예요

Rohit 님, Kolkata

별로예요: 숙박 시설 상태 및 시설
Nice view. But no swimming Poll & kid play station. Only view is Too Good, but no activity to do at Hotel.
2018년 10월에 3박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2018년 10월 28일
Dear Guest, Thank you for sharing the feedback. I regret the experience you have had at our Palace. We consistently try to upgrade our infrastructure and facilities to meet the modern day discerning travelers. While doing so we also ensure the pristine glory of our Palace is restored. We look forward to welcome you back at our Palace! Warm Regards,

8/10 - 좋아요

Chanchal 님, Kolkata

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Nice Hotel with Less Experienced Staff.
Hotel location is nice. Food qwatity is satisfactory. Meal cost is high. Rooms are big, clean, but can be improved further. Kids area -Not organized well. Limited to 3 items and very far and at a lower part. To reach there you one has to go down 70+ steps and again climb up same steps. Its a hard work. No swimming pool.
2018년 10월에 3박 숙박함
답변 제공: Pinak Bhattacharjee 님, 2018년 10월 21일
Dear Guest, Namaskar! Thank you for your review of our Palace. It gives us great pleasure to read that you enjoyed your stay with us. Each of the issues mentioned by you are a food for thought and action for us. We look forward to welcome you back at our Palace! Warm Regards,