The facilities were clean and neat, and when I accidently left my phone in the room, our cleaning lady was already bringing it to the main office, which we thought was nice. What we didn't like was the poor offering (brown bag) for breakfast. It had yogurt, granola bar, apple, sweet roll, and a small water - 8 ounces. As you can see, everything was sweet. It is possible to provide nutritious prepackaged foods, as we were done at other hotels, such as breakfast sandwiches, burritos, or even hard boiled eggs. We paid for a 4 person room, got 2 breakfast bags, and were refused even 1 extra bag. Given that at other Best Westerns we were given full breakfast, it just came across as cheap.