야외 수영장, 수영장 파라솔, 일광욕 의자

수퍼 8 바이 윈덤 우키아 여행 후기

2.5 out of 5
수퍼 8 바이 윈덤 우키아
693 S Orchard Ave, Ukiah, CA

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 886개 이용 후기 중 245개" "
평점 8 - 좋아요. 886개 이용 후기 중 283개" "
평점 6 - 괜찮아요. 886개 이용 후기 중 178개" "
평점 4 - 별로예요. 886개 이용 후기 중 92개" "
평점 2 - 너무 별로예요. 886개 이용 후기 중 88개" "

7.6/10

청결 상태

7.6/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

6/10 - 괜찮아요

Jamie

가족 여행
별로예요: 직원 및 서비스
No food
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Karen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Mrs. Patel is a wonderful innkeeper - super conscientious and hard working. Great place in any case but especially if you have an EV, which we have. Excellent charging right out your door! We had some noisy neighbors late at night but the woman at the desk got them to be quiet after 3 attempts.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Karen,We appreciate your kind words regarding Mrs. Patel and the convenience of our EV charging. While we regret the disturbance caused by the noisy neighbors, we are pleased our staff could address this matter. Thank you for choosing our hotel, and we hope to welcome you back for a more peaceful stay next time.

4/10 - 별로예요

Stacy

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The guy who checked us in was not friendly and charged me another $60 for a deposit. I already have a $150 hold on my card for that.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello Stacy, Thank you for sharing your experience with us. We appreciate your feedback regarding the check-in process. We carefully review all charges and deposits to ensure a smooth stay for all guests. If you have any further concerns regarding your billing, please contact our management team directly for assistance.

10/10 - 훌륭해요

Kimberly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Did not have to listen to anybody above or next to us use the restroom or shower or warm their trucks up! Nice people
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 27일
Hello Kimberly,We're glad to hear that you had a pleasant experience with the privacy in your room and that you found our staff to be friendly. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.

8/10 - 좋아요

Irene 님, Minnetonka

좋아요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 16일
Hello Irene, Thank you for choosing our hotel for your stay. We appreciate your business and hope you had a pleasant experience. If you have any further feedback or suggestions, please feel free to reach out to us directly. We value your input and strive to continuously improve our services. We look forward to welcoming you back in the future.

8/10 - 좋아요

Steven

좋아요: 직원 및 서비스
Thanks for the stay. Pets welcomed is important. Continental Breakfast was a bit lacking. No fresh fruits. Basically waffles toast and hard boiled eggs.
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 29일
Hello Steven,Thank you for choosing our hotel for your stay and for taking the time to share your feedback. We appreciate your input regarding our continental breakfast and will consider your comments for future improvements. We strive to provide a variety of options for our guests, although we understand that our current selection did not meet your expectations. We hope to have the opportunity to welcome you back in the future.

6/10 - 괜찮아요

lance

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello lance,Thank you for choosing our hotel for your stay. We hope you had a pleasant experience with us and we apologize if there were any inconveniences during your stay. If you have any specific feedback or concerns, please don't hesitate to reach out to us directly. We appreciate your support and hope to welcome you back in the future for an even better experience.

10/10 - 훌륭해요

Juan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello Juan,We are delighted to hear that you had a wonderful experience during your stay with us. We strive to provide excellent service and create memorable experiences for our guests. We hope to welcome you back in the near future for another outstanding stay.

2/10 - 너무 별로예요

Daniel

출장 여행
별로예요: 청결 상태, 직원 및 서비스
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 18일
Hello Daniel,We're sorry to hear that your experience at our hotel did not meet your expectations. We value all guest feedback, so please feel free to reach out to us directly so that we can address any specific concerns you may have had during your stay. We strive to provide excellent service and would appreciate the opportunity to make it right for you.

2/10 - 너무 별로예요

Alis

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Suelo quedarme en muchos hoteles y siempre busco con desayuno incluido, primero que la ducha era imposible regular el agua fría y caliente,no funcionaba el loundry,servicio que ofrecen,el desayuno fue nefasto,y cuando a la encargada le pedí pan se enojó conmigo,y puso tres rodajas d span diciendo que eso era gratis que era lo que había,no creo que sea gratis.porque yo pago por eso! Muy mala onda! La pileta y la Parrilla afuera se ve bonito!pero llovía y no lo usamos. Lo bueno tienen neflix . No volvería elegirlo!
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 11일
Hello Alis, Thank you for sharing your feedback and bringing these concerns to our attention. We apologize for any inconvenience you experienced during your stay. We appreciate your comments regarding the water temperature and laundry service, and we will address these issues with our team. We regret that your breakfast experience did not meet your expectations, and we apologize for any misunderstanding with the staff. Please note that our breakfast options may vary and we strive to provide a complimentary selection to our guests. We hope you enjoyed the amenities like Netflix and we value your opinion. We apologize for any disappointment and hope to have the chance to welcome you back in the future.

8/10 - 좋아요

James

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stayed one night whilst driving from the coast to Sacramento. Perfectly fine and clean.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 2일
Hello James,Thank you for choosing our hotel during your drive from the coast to Sacramento. We are glad to hear that you found your stay to be perfectly fine and clean. We strive to provide a pleasant and comfortable experience for all our guests and we hope to have the opportunity to welcome you back in the future.

6/10 - 괜찮아요

Marlon

Is nice area
2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 1일
Hello Marlon, Thank you for sharing your positive feedback about the hotel's location. We're glad you found the area to be nice during your stay. We appreciate your valuable input and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Ann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
NO MORE!!
We always stay here because they are pet friendly and our dogs are familiar with this hotel. This trip, we had a very pleasant clerk; he was very nice. I had a special request that my older pet has problems going up stairs and asked if we could get a bottom floor room. He was very accommodating and understanding, he gave us a bottom room. I've made this request before with other hotels and always got rejected. The beds were a bit bumpy but we got good sleep. 4 out of 5 for room/bathroom cleanliness. 5 out of 5 for how they are providing soap and shampoo/conditioner. NO MORE little plastic bottles. Eco-friendly!! My opinion only, this is great. Someday, I hope a restaurant will re-open next door again. Thank you again and see you next year.
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 1일
Hello Ann, Thank you for choosing our pet-friendly hotel for your stay. We're delighted to hear that our staff provided excellent service and were accommodating to your special request for a bottom floor room. We appreciate your feedback regarding the beds and will take note of it. It's great to know that you appreciated our eco-friendly approach to providing soap and shampoo/conditioner. We will pass on your suggestion about a restaurant reopening nearby. We look forward to welcoming you back next year.

8/10 - 좋아요

Nayely

좋아요: 청결 상태
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 29일
Hello Nayely,Thank you for your positive rating! We appreciate your feedback.

10/10 - 훌륭해요

Samy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worthy one night stay
Small town and great service. To be recommended. One night stay while on a road trip. We were late for breakfast and the staff still made an effort to serve coffee and orange juice while already cleaning the machines.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 21일
Hello Samy,Thank you for your kind review! We appreciate your recommendation and are glad you enjoyed our great service. We'll pass on your compliments to our dedicated staff. We look forward to welcoming you back on your next road trip!

8/10 - 좋아요

Paul

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 7일
Hello Paul,Thank you for taking the time to share your feedback with us. We appreciate your rating and are glad to hear that you had an overall positive experience at our hotel. If there is anything specific that you would like us to address or if you have any further comments, please feel free to reach out to our management team directly. We value your input and hope to welcome you back in the future.

6/10 - 괜찮아요

Mary

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 12일
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

8/10 - 좋아요

Marie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 9일
Hello Marie,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 - 훌륭해요

Kimberly

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect for the price
Clean, comfortable, friendly service with all the amenities you need. Bonus is the price is right.
2023년 9월에 6박 숙박함
답변 제공: Manager 님, 2023년 10월 10일
Hi Kimberly,Thank you so much for your compliments on our friendly services. It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are overjoyed to hear that you had a great time with us, and we thank you for sharing your experience!

10/10 - 훌륭해요

Wendelyn

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room us very nice. Tv came in clear. Great , friendly customer service . Parking lot well lit. Nice complimentruy breakfast.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 9일
Hello Wendelyn,Thank you for sharing this experience with us. We truly value you feedback with regards to our parking as well as our breakfast. We hope you will return so that we can provide you an even superior experience.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice stay! 👍👍👍
I booked a 4 night stay at the Super 8 in Ukiah. I must say that "all" my needs and expectations met or exceeded. Staff was friendly, maid was top notch, did an excellent job daily FOR ME! Very nice stay, ill be back!
2023년 10월에 4박 숙박함
답변 제공: Manager 님, 2023년 10월 7일
Hello John,Guest satisfaction is our number one objective so we really appreciate the input regarding our staff. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

8/10 - 좋아요

Sven

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unterkunft bietet Parkmöglichkeiten.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 4일
Hi Sven,Thank you for sharing this review, and we welcome you to visit us again anytime!

6/10 - 괜찮아요

Shane

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 13일
Hello Shane, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

8/10 - 좋아요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room is fine. My only concern is they sent me an email to pre-check in. When I am driving, i dont read my email or even the text sent to me. Fortunately, it wasnt a huge concern at check in.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 23일
Hello Michelle,Thank you for sharing this experience with us. We truly value you feedback with regards to our room. We appreciate you taking the time to share your experience.

4/10 - 별로예요

Carol

반려동물 동반 여행, 가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
The room was good, beds comfortable, but floor very sticky and dirty. Constant highway sounds. Guests smoking marijuana near our room late at night and early morning, drinking beer in pet area near our room. Felt so unsafe that we moved furniture to block the door.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 21일
Hello Carol, I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

8/10 - 좋아요

TRACEY

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our room at the Super 8 was clean and bug free with comfortable beds and bedding. Breakfast included complimentary waffles, hard boiled eggs, cereals and coffee. The soap and shampoo dispenser were not refilled but I frequently stay at 4 star hotels where that is a constant issue. We would definitely stay here again.
2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 9월 14일
Hello TRACEY, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is good to hear from you and we greatly appreciate that you have taken the time to share your experience at our hotel! We would love to have you back and we do hope to see you again soon.

8/10 - 좋아요

Harleigh

Nice stay
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 13일
Hi Harleigh,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

10/10 - 훌륭해요

Carlos

2023년 9월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 9월 8일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

4/10 - 별로예요

Patrick

가족 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스
The owners were very unhelpful. On weekend they would not replenish the hot and cold breakfast they say they offered and on the labor day holiday they closed breakfast early saying that is the rule cant change it but they are the owner/manager. Customer service is not of interest to them. Must see all customers as here one night and gone the next so who cares. The beds need new mattresses and the shower in need of maintenance. Sad as the rest of the room was well appointed and meet the charging station and other requirements one would want. Need more attention to detail and numbers other than customer service could have been higher. The young lady who checked us in on Saturday was lovely just the couple who manages needs some owrk.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 8일
Hello Patrick, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner, I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is the top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 - 훌륭해요

Todd

2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 26일
Hello Todd,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

6/10 - 괜찮아요

Mariano

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Great service its a plus.. bathroom was really non clean smell
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 6일
Hello Mariano, I am so happy to learn that you enjoyed our hospitality, service and accommodations. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. Your compliments to our hardworking staff mean a lot to us. We are so glad that your stay was enjoyable, and we look forward to seeing you again!

10/10 - 훌륭해요

Phyllis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2023년 8월에 4박 숙박함
답변 제공: Manager 님, 2023년 8월 31일
Hi Phyllis,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

2/10 - 너무 별로예요

Glenn

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Couple running facility do not speak English and are rude and stole money
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 1일
Hello Glenn, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner, I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is the top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 29일
Hello Robert,It was our privilege to earn your business and we hope to host you again on your next trip.

8/10 - 좋아요

Caiden

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 29일
Hello Caiden,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 - 좋아요

William

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 27일
Hello William,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

8/10 - 좋아요

Tania

2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 14일
Hello Tania,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 - 훌륭해요

Carlos

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wyndham hits a home run with this Super 8
For a Super 8 Motel I was very surprised, yet pleased, at the cleanliness of the room. The room was way more luxury than I expected!! It was awesome! Coffee in room, adjustable shower head, couch with work or eating tray and above all the facility was quiet and peaceful!! Well done!!
2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 16일
Dear Carlos, we're thrilled to hear that your stay at our Super 8 Motel exceeded your expectations! It's wonderful to know that you were pleased with the cleanliness of the room and the unexpected luxury it provided. We're glad you enjoyed the in-room amenities such as the coffee, adjustable shower head, and comfortable couch with a work or eating tray. Providing a quiet and peaceful environment for our guests is important to us, and we're delighted that you had a well-done experience. If your travels bring you back our way, we'd love to have the opportunity to welcome you again.Best Regards, Customer Care Team

10/10 - 훌륭해요

SOPHIA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Is great but I only needed to sleep at this place.
2023년 8월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 16일
Dear Sophia, we're glad to hear that our place was able to provide you with a good night's sleep during your stay. If you ever find yourself needing a place to rest again, we'd be happy to welcome you back.Best Regards, Customer Care Team

4/10 - 별로예요

Bruce

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 16일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

4/10 - 별로예요

Jasmin

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 15일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 - 훌륭해요

Francisco

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was great
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 14일
Hello Francisco,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our staff. We appreciate you taking the time to share your experience.

6/10 - 괜찮아요

Valerie

출장 여행, 가족 여행
Although the room may have been swept, it definitely was not mopped. There was also human hair and pubic hair on the back of the bathroom door as well as hairs all over the floor. We’re cleaning this up as when I found out how filthy the bathroom floor was as well. Needless to say, I did not walk around the room with my shoes off.
2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 13일
Hello Valerie,Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스
Location is convenient, staff is professional, courteous, and accommodating.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 12일
Hi Mary,Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality so highly. We appreciate your sharing how we met your expectations with our friendly services, and to know the clean accommodations and convenient location also worked well for you. We are thrilled your experience was so pleasant and we hope to serve you again the next time your travel plans bring you back to the area.

10/10 - 훌륭해요

Gage

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great room and nice pool/ Hottub
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 7일
Hello Gage,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our room as well as our pool. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

10/10 - 훌륭해요

Carol

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was affordable and clean. It would be great if there was information available in the room like pool hours, when breakfast opens, where the ice machine is, how to get towels for the pool. I liked the accessibility room with the sliding barn door style. There is no handicapped parking by the lobby however.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 5일
Hi Caro,We’re happy to hear from you and glad that you enjoyed your stay overall. Your feedback, which highlights both strengths and areas for improvement, allows us to serve our guests better. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback, and we look forward to hosting you again.

10/10 - 훌륭해요

Jackie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Manager 님, 2023년 8월 4일
Hello Jackie,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Ok for overnight
This was a nice place. Room was clean and confortable. The bed was a little hard but all right. The complimentary breakfast was completely out of food by 8:30 in the morning. No coffee at all and no one behind the front desk to advise if more was being made.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 3일
Dear Guest,Thank you for being a guest with us and taking the time to share. We are sorry to hear you felt our breakfast offerings were small but still glad that everything went well. We appreciate your feedback as we use this in our continuous efforts to meet the many different needs of our guests. Please keep us in mind for a future stay the next time you are in the area.

2/10 - 너무 별로예요

Robert

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was a total nightmare. The staff were awful and rude. The room was filthy and was not the king room I booked. Our non smoking room was obviously smoked in and smelled heavily of cigarettes. When i walked past another"non smoking room" with the door open i saw people smoking in it. In the morning the lobby was closed at the time breakfast should have started. When I rang the night Bell no one answered and after 10 min of trying to get someone in the office i gave up and left. I travel to this area often and I will never stay here again. I have a lot of experience with hotels and I can honestly say this is in my top 10 worst ever. DO NOT STAY HERE.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 31일
Hello Robert, We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.

10/10 - 훌륭해요

Martin

2023년 7월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 18일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team