풀사이드 바

펄 호텔 & 스파 여행 후기

3 out of 5
펄 호텔 & 스파
Sheikh Ahmed Bin Al Moalla Street, Umm al Quwain, Umm Al Quwain

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 52개 이용 후기 중 31개" "
평점 8 - 좋아요. 52개 이용 후기 중 14개" "
평점 6 - 괜찮아요. 52개 이용 후기 중 6개" "
평점 4 - 별로예요. 52개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 52개 이용 후기 중 0개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

9.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

9.6/10

친환경

이용 후기

10/10 - 훌륭해요

Manuel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Guest Services- Pearl Hotel & Spa UAQ 님, 2024년 2월 5일
Dear Guest,Thank you for your review, we hope to see you again soon.Warm regards,Guest Services- Pearl Hotel & Spa UAQ

10/10 - 훌륭해요

Manuel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Guest Services- Pearl Hotel & Spa UAQ 님, 2024년 2월 5일
Dear Guest,Thank you for your review, we hope to see you again soon.Warm regards,Guest Services- Pearl Hotel & Spa UAQ

10/10 - 훌륭해요

Laura

2023년 2월에 2박 숙박함
답변 제공: Guest Services- Pearl Hotel & Spa UAQ 님, 2023년 2월 26일
Dear Guest,Thank you for your lovely review, we hope to see you again soon.Warm regards,Guest Services- Pearl Hotel & Spa UAQ

8/10 - 좋아요

Kriska

2022년 12월에 1박 숙박함
답변 제공: Guest Services- Pearl Hotel & Spa UAQ 님, 2023년 1월 5일
Dear Guest,Thank you for your review, we hope to see you again soon.Warm regards,Guest Services- Pearl Hotel & Spa UAQ

10/10 - 훌륭해요

Gerald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great time
The staff were friendly and courteous. Tejas, the house keeper is meticulous with cleanliness. He also was quick when we ask for extra towels. Reception was very welcoming. All of them. Lifeguard is very friendly while vigilant. Even the staff @ Backwaters & Barako Grill gave superb services. This hotel is lucky with their staff's dedication & efficiency
2022년 6월에 1박 숙박함
답변 제공: Guest Services, Pearl Hotel & Spa 님, 2022년 7월 2일
Dear Guest, Thank you for taking the time to share this fabulous review with us. We are so proud that our team members made your stay extra special and we agree with you that they are very passionate - their aim is to make our guests feel comfortable and create unique experiences. It is definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Tejas know and other staff that they made an impact during your stay. We hope to welcome you back to the hotel soon! Regards, Guest Services, Pearl Hotel & Spa

10/10 - 훌륭해요

Craig

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We will be back
Our second visit to the Pearl. We really like it here. It is a relaxed and friendly environment. The staff are very attentive and create a good atmosphere. Perfect for a staycation or a longer break if you choose. Close to the centre and small shops within walking distance.
2022년 4월에 2박 숙박함
답변 제공: Guest Services, Pearl Hotel & Spa 님, 2022년 4월 26일
Dear Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. It was our pleasure to welcome you and we always strive to deliver a service reaching up to the highest standards of hospitality – hence it is very rewarding to know that you felt impressed by our renowned service. Your kind and generous comments about all are also are much appreciated and will be shared with everyone as it is a great source of motivation for our team. We would love to have the chance to welcome you again and look forward to your next stay with us. Regards, Guest Services, Pearl Hotel & Spa

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing in some areas not so great in others
The restaurant by the lagoon was amazing, the food was superb and prices are the best… also the temperature-controlled Pool is great! The not so good things are: the reception force you to pay a deposit fee which caught me off guard as my stay was prepaid by credit card in full. The room was facing the parking lot instead of the water side which was a boomer, and it had a water leakage in the bathroom on which I almost fell. Even when they are located by the water, there are only 2 probably rooms with water view. The facilities are great to visit and have a good time, but the hotel part is not worth the price.
2022년 2월에 2박 숙박함
답변 제공: Guest Services, Pearl Hotel & Spa 님, 2022년 2월 25일
Dear Guest, Many thanks for staying with us and for taking the time to share your experience. Your positive comments about our amazing beach restaurant, superb food, best prices, and temperature-controlled pool are highly appreciated. However, we are saddened that several things did not meet your expectations. Guest feedback is of utmost importance to our quality initiatives and we take all comments very seriously. Kindly accept our sincerest apologies for the inconvenience and for falling short of your expectation. To clarify, as a part of our check-in security procedure, we always ask all our guests to keep a deposit amount which will be refunded upon check-out. For those who do not want this option, we ask for an alternative security guarantee. All this information has been sent and discussed upon receiving your booking & during check-in. Please rest assured also that your other comments were brought to the attention of the concerned department for appropriate action. On your next booking, you may contact us directly for inquiries and booking so that we can suggest the best room based on your preference. Once again, thank you for your time and we certainly hope to welcome you again soon. Regards, Guest Services, Pearl Hotel & Spa

10/10 - 훌륭해요

mohammed irfaan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel has a temperature controlled swimming pool and the location is the best directly on the beach This is my third time in this hotel Love to come again and again
2022년 1월에 1박 숙박함
답변 제공: Guest Services, Pearl Hotel & Spa 님, 2022년 2월 4일
Dear Guest, Thank you for giving us a perfect rating and we appreciate your loyalty and your continued trust in our hotel and our staff. It is a delight to know that we were able to serve you well and we would love to have the chance to welcome you again and look forward to your next stay with us. Regards, Guest Services, Pearl Hotel & Spa

8/10 - 좋아요

stefan

2022년 1월에 1박 숙박함

8/10 - 좋아요

Jeroen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 2박 숙박함
답변 제공: Guest Services, Pearl Hotel & Spa 님, 2022년 1월 8일
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel. Regards, Guest Services, Pearl Hotel & Spa

10/10 - 훌륭해요

Sherif

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
The pool was amazing
2021년 11월에 1박 숙박함
답변 제공: Guest Services, Pearl Hotel & Spa 님, 2021년 11월 20일
Dear Guest, Thank you for giving us a perfect rating and we are glad to know that your overall stay has been a good one and that you enjoyed our swimming pool. We will strive to deliver great experience consistently, please do come again. Regards, Guest Services, Pearl Hotel & Spa

10/10 - 훌륭해요

Aileen

2021년 10월에 1박 숙박함
답변 제공: Guest Services 님, 2021년 10월 20일
Dear Guest, Thank you for sharing your feedback. We are glad that you enjoyed your stay with us. We hope to welcome you back soon. Best Regards, Guest Services Pearl Hotel & Spa

10/10 - 훌륭해요

Noura

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice place highly recommended
2021년 5월에 5박 숙박함
답변 제공: Guest Services, Pearl Hotel & Spa 님, 2021년 6월 6일
Dear Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Regards, Guest Services, Pearl Hotel & Spa

10/10 - 훌륭해요

mohammed irfaan

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
Very good hotel on beach staff is very nice
2021년 5월에 2박 숙박함
답변 제공: Guest Services, Pearl Hotel & Spa 님, 2021년 6월 3일
Dear Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are delighted that we were able to serve you well. Your kind and generous comments about All are also are much appreciated and will be shared with everyone as it is a great source of motivation for our team. Regards, Guest Services, Pearl Hotel & Spa

10/10 - 훌륭해요

Stefanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best hotel to relax in the region
We had an amazing stay at the hotel! The staff was so friendly and helpful. The food at the Brauhaus and Backwaters restaurant delicious. The room has everything you need and wifi is working perfectly. We booked again for next month already 😂
2021년 5월에 3박 숙박함
답변 제공: Guest Services, Pearl Hotel & Spa 님, 2021년 5월 27일
Dear Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are very happy to hear that our staff and service met your needs and expectations. We always strive to deliver a service reaching up to the highest standards of hospitality – hence it is very rewarding to know that you felt impressed by our eminent Pearl Hotel service. We would love to have the chance to welcome you again and look forward to your next stay with us. Regards, Guest Services, Pearl Hotel & Spa

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
喫煙ルーム
禁煙者には喫煙ルームは辛かったです。でも、リラックスできる場所です。
2021년 2월에 1박 숙박함
답변 제공: Guest Services, Pearl Hotel & Spa 님, 2021년 2월 25일
Dear Guest, Thank you for taking the time to review your stay with us. We are glad to know that your overall stay has been a good one. However we are so sorry that we missed out your room preferences and we will strive to do better. Thank you and we are looking forward to your next visit. Regards, Guest Services, Pearl Hotel & Spa

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing )) beautiful place always have a good time
2021년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2021년 2월 6일
Dear Guest, Thank you for giving us a perfect rating and we are glad to hear that your stay with us was a memorable one! We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to welcoming you back soon. Regards, Guest Services, Pearl Hotel & Spa

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay! My Room was upgraded to a pool view with amazing amenities. I do recommend this hotel.
2021년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2021년 2월 6일
Dear Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are glad that we were able accommodate a room upgrade for you and you liked our amenities. We hope that you will stay with us several times more on your next trips. Our staff is always ready to welcome you. Regards, Guest Services, Pearl Hotel & Spa

6/10 - 괜찮아요

Anish

가족 여행
Good but not Awesome.
It’s ok to stay for a day. But lot can be better. Especially they should have some indoor games. German Food is good. Buffet breakfast can be better. All over average for a family one day visit.
2020년 12월에 1박 숙박함
답변 제공: Guest Services, Pearl Hotel & Spa 님, 2021년 1월 6일
Dear Guest, Thank you for taking the time to give us your feedback about your stay at our hotel. We are pleased to hear that your stay was good. However few things didn’t meet your expectations, we will ensure your feedback will be given to our concerned department for improvement. We’d like to invite you again at our hotel and experience the improved stay. Regards, Guest Services, Pearl Hotel & Spa

10/10 - 훌륭해요

DUKE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very much comfort with good service & affordable price.
2020년 12월에 2박 숙박함
답변 제공: Guest Services, Pearl Hotel & Spa 님, 2020년 12월 17일
Dear Guest, Thank you for giving us a perfect rating and we are very happy to hear that our staff and service met your needs and expectations. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Regards, Guest Services, Pearl Hotel & Spa

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic stay!
It was our great stay and very helpful staff at reception and all staff members. They helped us quickly to move non smoking room, thankful next room was excellent! Very nice breakfast choices, we loved it!!! Beach is little dirty. Pool with jacuzzi was my favorite!!! Overall we were very happy to return Pearl hotel!!! Thanks Pearl hotel team!
2020년 10월에 1박 숙박함
답변 제공: Guest Services, Pearl Hotel & Spa 님, 2020년 10월 28일
Dear Guest, Thank you for staying with us again and we very happy to hear that our staff and service met your needs and expectations. Thank you for your loyalty and your continued trust in our hotel and our staff. As always, don't hesitate to let us know if you're visiting again soon. Our staffs are always ready to help you with anything. Thank you and take care. Regards, Guest Services, Pearl Hotel & Spa

6/10 - 괜찮아요

실제 이용하신 고객

2020년 9월에 3박 숙박함
답변 제공: Guest Services Pearl Hotel & Spa 님, 2020년 9월 30일
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel. Best Regards, Guest Services Pearl Hotel & Spa

6/10 - 괜찮아요

Imad

2020년 8월에 1박 숙박함
답변 제공: Guest Services, Pearl Hotel & Spa 님, 2020년 8월 30일
Dear Guest, Thank you for taking the time to review your stay with us. We are glad to hear that overall your experience was positive. We hope to welcome you back to the hotel soon! Best Regards, Guest Services, Pearl Hotel & Spa

4/10 - 별로예요

Wesam

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
worst beach
The beach very bad and dirty, swimming also it was full of people -and kids- but some couples start to have a unpleased sexual attitude in the swimming pool -the new one- without any intervention from the stuff...need more renewal as well
2020년 8월에 1박 숙박함
답변 제공: Guest Services, Pearl Hotel & Spa 님, 2020년 9월 2일
Dear Guest, Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. Our Security has been briefed about the same. Please be assured that your observations have been taken on board, a review of the relevant processes has been undertaken and the necessary corrective measures and actions have been implemented to avoid any recurrence of such issues. Once again we truly thank you for your time and feedback. We hope that you will give us the opportunity to better serve you in the future. Regards, Guest Services, Pearl Hotel & Spa

8/10 - 좋아요

Marwan

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 1박 숙박함
답변 제공: Guest Services - Pearl Hotel & Spa 님, 2020년 8월 3일
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel. Warm Regards, Guest Services - Pearl Hotel & Spa

10/10 - 훌륭해요

Aniket

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 2박 숙박함
답변 제공: Guest Services 님, 2020년 8월 1일
Dear Guest, Thank you for giving us a perfect rating and happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel. Guest Services, Pearl Hotel & Spa

10/10 - 훌륭해요

Islam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very professional
Amazing place and amazing people
2020년 4월에 1박 숙박함
답변 제공: Guest Services - Pearl Hotel & Spa 님, 2020년 8월 3일
Dear Guest, Thank you for giving us a perfect rating and very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Regards, Guest Services, Pearl Hotel & Spa

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing stay
It was amazing, everything is perfect The staff are very friendly, the room was very clean. They upgraded our room to a pool view and it was awesome, thank you so much The food is also great we tried the german restaurant Der Bauhaus and the breakfast both were very tasty and great price. Will definetly come again Thank you :)
2020년 7월에 1박 숙박함
답변 제공: Guest Services - Pearl Hotel & Spa 님, 2020년 8월 3일
Dear Guest, Thank you for leaving us such a wonderful review. We are glad to hear that your stay with us was a memorable one! We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We’re so happy you loved our German restaurant Das Brauhaus and we’re happy to hear we hit the mark for you. Thank you & looking forward to welcome you back to the hotel in the near future. Regards, Guest Services, Pearl Hotel & Spa

8/10 - 좋아요

Fabian 님, Dubai

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great for a staycation with nice and budget friendly dining options. Clean and good value for money.
2020년 7월에 1박 숙박함
답변 제공: Nikhil CM 님, 2020년 7월 16일
Dear Mr. Fabian, Thank you for your review and for choosing our hotel. We are very pleased to hear that you had a great stay with us. We hope your next stay is just around the corner. Call us if there is anything we can help you with. Regards, Guest Services, Pearl Hotel & Spa

10/10 - 훌륭해요

Amein

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 5월에 1박 숙박함
답변 제공: Malcolm D'Melo 님, 2020년 5월 28일
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel. Best Regards, Malcolm D'Melo General Manager Pearl Hotel & Spa

10/10 - 훌륭해요

Terrance

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommend in UAQ
Amazing place to stay. Very calm n peaceful place with an amazing pool and beach view.
2020년 3월에 2박 숙박함
답변 제공: Malcolm D'Melo General Manager Pearl Hotel & Spa 님, 2020년 3월 11일
Dear Guest, Thank you for your positive feedback about our hotel. We are delighted that you've enjoyed the stay with us and as always, prioritizing guest's satisfaction is the main reason we work on for more improvement to make sure we're giving you the best service you deserve. Once again, thank you for choosing Pearl Hotel & Spa and hoping to welcome you again in our property. Best Regards,

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Private beach and barbecue facilities provided upon request.
2020년 2월에 1박 숙박함
답변 제공: Malcolm D'Melo 님, 2020년 2월 22일
Dear Guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Best Regards, Malcolm D'Melo General Manager Pearl Hotel & Spa

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스
2020년 2월에 2박 숙박함
답변 제공: Malcolm D'Melo 님, 2020년 2월 20일
Dear Guest, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Best Regards, Malcolm D'Melo General Manager Pearl Hotel & Spa

10/10 - 훌륭해요

Venkata

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: Malcolm D'Mel 님, 2020년 1월 1일
Dear Guest, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Best Regards, Malcolm D'Melo General Manager Pearl Hotel & Spa

10/10 - 훌륭해요

Marina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice, will return for sure
We really enjoyed this hotel, location, and amenities. The front desk lady was very kind and helpful, I am going to return and note her name when I remember it. Room service had excellent food and was reasonable for such a nice hotel. We also enjoyed the evening happy hour on the beach
2019년 10월에 3박 숙박함
답변 제공: Malcolm D'Melo 님, 2020년 1월 1일
Dear Guest, Thank you for giving us a perfect rating and I am very happy to hear that our staff and service met your needs and expectations. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let our staff that they made an impact during your stay. We hope to welcome you back to the hotel soon! Best Regards, Malcolm D'Melo General Manager Pearl Hotel & Spa

10/10 - 훌륭해요

Temitayo

2019년 7월에 5박 숙박함
답변 제공: Malcolm D Melo 님, 2019년 7월 22일
Dear Guest, Thank you for giving us a perfect rating and we are happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel. Warm Regards, Malcolm D'Melo General Manager

10/10 - 훌륭해요

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연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Neat and clean, beautiful beach view, you must stay with your family at least once
2019년 7월에 5박 숙박함
답변 제공: Malcolm D'Melo 님, 2019년 7월 20일
Dear Guest, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel. Thanks & Regards, Malcolm D'Melo General Manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Great ambiance, beautiful beach and good and polite staffs
2019년 3월에 1박 숙박함
답변 제공: Diana 님, 2019년 4월 6일
Dear Guest, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Thanks & Regards, Pearl Hotel

10/10 - 훌륭해요

EDUARD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Политика отеля и эмирата на высоте!
обязательно берите машину в прокат и гоняйте на открытое побережье 5 - 10 мин, рядом рыбный рынок мы взяли газовую плитку и дегустировали разную рыбу по вечерам на пляже отеля, бассейны хороши купание в них до 21часа,
2017년 10월에 7박 숙박함
Dear Guest, Thank you for giving us a perfect rating and I'm happy that you enjoyed your stay. I am Glad that you enjoyed accessing our 02 swimming pools. I hope your next visit is just around the corner. call us if there is anything we can help you with. Thanks and regards, Deep K. Gupta General Manager

8/10 - 좋아요

Vinay 님, Abu Dhabi

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Pleasant stay amd relaxed environment
We stayed for 3 days and stays was pleasant and relaxed. My son enjoyed swimming and had wonderful time in pool and beach. There are facilities available for BBQ in beach. When we visited, hotel was not occupied to max hence facilities and sorroundinga are quiet amd.peaceful. However one of the pools is not in service which I feel hotel management should consider to repair ASAP.
2017년 8월에 3박 숙박함
Dear Guest, Thank you for your review and I'm happy that you enjoyed accessing our beach & pool and also you had done BBQ with your family on our beach area. However I am disappointed to hear that you weren’t able to access our Infinity pool due to the maintenance work. We’re happy to inform you that our Infinity pool is open already and we look forward to welcoming you back to the hotel in the near future. Warm Regards, Deep .K Gupta General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Constructive review
Overall, we had a relaxing stay. We were given options for the rooms if we wanted on the farthest room or the one near to the pool. We chose the farthest one as it is quite. However, when i checked the room, it smells bad but was attended quickly. We requested for additional towels but the towels that are available are in blue color but with white stains which we hesitated to use so we stick to the used white towel we had when we arrived.
2017년 8월에 1박 숙박함
Dear Guest, Thank you for taking the time to review your stay with us. I am so glad to hear that we were able to offer you a refuge from your busy schedule. However, I apologize for the inconveniences that you experienced during your stay and rest assured that this comment will forward to our housekeeping department for improvement. Despite this, we hope to be able to welcome you back on a return visit to Pearl Hotel. Warm Regards, Deep K Gupta General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was okay
Dear Guest, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm Regards, Deep K Gupta General Manager

6/10 - 괜찮아요

실제 이용하신 고객

Dear Guest. Thank you for taking the time to review your stay with us. We hope to welcome you back to the hotel in the near future. Warm Regards, General Manager

10/10 - 훌륭해요

allan

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
relaxing get away
Enjoyed... But the baby pool was not suitable for kids under 4 yes. But over all d place and room was good
Dear Mr. Allan, Thank you for giving us a perfect rating and I'm happy that you enjoyed your stay with us! I am pleased to hear that you find our location and rooms to your liking. We hope to welcome you back to the hotel in the near future. Warm Regards, Deep K. Gupta General Manager

10/10 - 훌륭해요

naif

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dear Happy Guest, Thank you for giving us a perfect rating and I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm Regards, General Manager

10/10 - 훌륭해요

AMPARO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Accessible hotel
Good food, we are enjoying it with my husband.
답변 제공: General Manager 님, 2017년 2월 19일
Dear Ms. Amparo, Greetings! Thank you for giving us a perfect rating and I'm happy that you enjoyed your stay. I am so delighted that you chose our hotel as your wedding venue. Best wishes to both of you. We appreciate your business, your loyalty and your trust. Don't hesitate to call us if there's anything we can help you with for your next trip. Warm Regards, General Manager.

6/10 - 괜찮아요

GARY

별로예요: 청결 상태, 객실의 편안함
답변 제공: General Manager 님, 2017년 2월 12일
Dear Mr. Gary, Thank you for taking time to review our property. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm Regards, General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
مريح ونظيف
رائع ويستحق الزيارة مرة اخرى
답변 제공: General Manager 님, 2017년 2월 12일
Dear Guest, Thank you for giving us a perfect rating. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Warm Regards, General Manager

10/10 - 훌륭해요

naif

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
فندق مريح ونظيف
إقامة رائعة يستحق الزيارة مرى اخرى
답변 제공: General Manager 님, 2017년 2월 12일
Dear Happy Guest., Thank you for giving us a perfect rating. I am so glad to hear that we were able to offer you a refuge from your busy schedule. Looking forward to welcoming you back soon. Warm Regards, General Manager

8/10 - 좋아요

Noufal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient and clean hotel
Calm area and clean hotel. Good for couples to cherish personal moments
답변 제공: General Manager 님, 2017년 2월 12일
Dear Mr. Noufal, I appreciate your positive feedback about our hotel. . I am so glad to hear that you enjoyed your stay with us! I'm glad that you found our location convenient. As always, don't hesitate to let us know if you're visiting again soon. Our staff are always ready to help you with anything. Thank you and take care. Warm Regards, General Manager