실내 수영장

호텔 미들랜드 여행 후기

4 out of 5
호텔 미들랜드
Arienslaan 1, Utrecht

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 488개" "
평점 8 - 좋아요. 1000개 이용 후기 중 405개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 81개" "
평점 4 - 별로예요. 1000개 이용 후기 중 22개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 4개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

9.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고의호텔
이곳은 최고다. 휴식.자연.서비스.객실 모든게 완벽했다
2019년 9월에 1박 숙박함
답변 제공: Manager 님, 2019년 9월 26일
Dear Sir, Madam, Hope you are doing well, thank you so much for leaving us such a wonderful review! Hopefully we will have the pleasure to welcome you back very soon for another memorabel stay! With kind regards, Hotel Mitland

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 5박 숙박함
답변 제공: Manager 님, 2019년 9월 3일
Dear Sir, Madam, Thank you for giving us a 4 star rating. We can't wait to host you again soon for another amazing experience! Have a great day ahead! With kind regards, Hotel Mitland

10/10 - 훌륭해요

SeungDeok

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 10월에 2박 숙박함

10/10 - 훌륭해요

SeungDeok

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 9월에 1박 숙박함

10/10 - 훌륭해요

Korean Traveler 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
전반적으로 만족합니다. 버스 이용시 짐을 들고 운반하는 수고만 감수하면 추천할만 합니다.
직원분들 친절합니다. 버스 이용시 짐을 들고 운반하는 수고만 감수하면 추천할만 합니다. 프랑스 파리와 독일 뮌헨 등의 호텔에 비해 시설과 청결도, 서비스가 좋습니다. 음식도 맛있습니다. 수영장(규모는 작고, 물은 깊음)도 무료로 이용할 수 있어서 가족 여행하기에도 좋습니다.

6/10 - 괜찮아요

William 님, East Horsley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The property was clean and the staff were attentive and friendly. My partner was doing a course at the University, so the location was good for that. The Uni was only15 minutes drive away. What we didn't like about our stay was that there's nothing around the hotel. There's a park and a canal and busy road system. That's it. The town centre is 20 to 30 minutes walk away, which we did walk, there and back every day for dinner, because the hotel restaurant's menu is a bit limited. We did eat there once, which was okay, but we didn't want to it again. We also didn't like the building. It looks like an office block. Our room was quite large, but also quite basic. All painted white, so quite bleak. Not warm and cosy at all. And that was an upgraded room, which basically meant we were overlooking the canal, rather than the car park. My partner was at her course on the day we left, so I asked if I could have a late check out, which they said I could, for a charge of 42 Euros. I've never been charged for a late check out before. The town of Utrecht is a great place. Plenty of bars and restaurant's to choose from and very historic. We did a walking tour one evening, which we enjoyed. We just wished, we stayed in the town centre and not on the outskirts.
2024년 3월에 5박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 22일
Dear William,Sorry to hear that our facilities didn't meet your expectations. As we continue to improve our hotel and services, we will take your comments into consideration for upcoming improvements. We are happy to hear that you have enjoyed the city. We hope we will be able to welcome you again sometime in the future. With kind regards,Remko Engelman

4/10 - 별로예요

Brando

2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 22일
Dear Brando,It is very unfortunate to hear that your stay wasn't a full score. Therefore we would love to hear more to improve our services to you. It would be great to hear more if you can contact us at info@ mitland.nl at your convenience. With kind regards,Remko Engelman

10/10 - 훌륭해요

Henrik

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Lisbeth G

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would definitely stay there again
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Daan

8/10 - 좋아요

pepijn

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Matthias

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Effiziente einzelne Nacht, gerne wieder
Unspektakulär, da ich nur eine Nacht im Hotel war. Schneller Check-in, alles sehr sauber und kurze Wege. Leider konnte ich die anderen SPA Angebote nicht nutzen. Eine Nacht, da ist nicht viel Zeit ...
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Olivia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel
Room and bathroom are very modern and well sound-proofed. Spa and pool are a real asset tp the stay and really help to unwind and relax. Breakfast is very generous and you'll gind everything you ever dreamed of. Dinner menu has changed and is a bit less exciting as a few months back. But still ok. Staff are very nice and helpful.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Peter

2023년 11월에 2박 숙박함

8/10 - 좋아요

Aiga

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
it was great experinence.
2023년 11월에 7박 숙박함

10/10 - 훌륭해요

Bryan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
Great stay and welcome from the Mitland crew. Great services, amazing localisation, beautiful view and multiple great options inside the Mitland. Business trip. Will come back soon!
2023년 11월에 4박 숙박함

6/10 - 괜찮아요

Michael

연인과의 여행, 출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
While the property is clean, the location is very inconvenient. There was nothing nearby and public transportation was lacking. The staff were not very friendly. During check-in, one staff threw my card and passport back at me. Since she treated other white visitors nicely, I feel it was racially motivated.
2023년 11월에 5박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 13일
Dear Michael,Thank you for your review and sorry to hear you did not find the location convenient nor the check in friendly. We apologize for not having the availability to give you an upgrade, and after your check in comment whilst at our hotel, we have sent our apologies with a personal note and gift from us. We are terribly sorry if the service was lacking and we will continue to train our new employees. I have just personally taken this case to train our reception staff. However, we cannot accept your comment regarding a racial motivation and find this an offensive comment on behalf of our team. We hope we will have a chance to show our good services again and welcome you back at Hotel Mitland. With kind regards,Remko Engelman

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Great hotel if you dont mind the noise!
Great quiet area, good clean hotel. My only issue is the rooms had no noise buffers.. so basically i can hear the two adjacent rooms and the one direcrly on the upper floor. Oh and expect house cleaning knocking and walking in the room even with the "Do not disturb" sign on the door. Overall, it is family friendly and I loved the lake view rooms.. but for future not for me
2023년 10월에 4박 숙박함

8/10 - 좋아요

Daan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

PAUL

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Customer Service
This was not my first stay at The Mitland nor will it be my last as I highly regard the level of service provided. I have Parkinson's Disease and thus sometimes require a little help and tolerance when using my scootmobile on the hotel premises. The staff are great and help however they can whether it be holding a door open or delivering things from the kitchen / bar for me. This is excellent customer service - nobody could ask for more
2023년 10월에 1박 숙박함

8/10 - 좋아요

leen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Jacqueline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are friendly and helpful. I asked for softer pillow and Cristina was happy to oblige and very quick!
2023년 9월에 6박 숙박함

10/10 - 훌륭해요

Lydia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel and staff! Loved having a pool and nice breakfast.
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 28일
Dear Lydia,It is so nice to hear you recognize the staff! Thank you and we are all happy you have enjoyed the facilities and services. We hope to see you again soon. With kind regards,Remko Engelman

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 28일
Dear David,Thank you for your kind review and happy to see that you have enjoyed our facilities and services. We hope to welcome you again soon. With kind regards,Remko Engelman

10/10 - 훌륭해요

Monique

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastisch hotel, heerlijk gegeten en gebruik van de welness gemaakt.
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 28일
Beste Monique,Wat fijn te lezen dat u van ons eten en onze services en faciliteiten heeft genoten. We hopen u snel weer te mogen verwelkomen. Met vriendelijke groeten,Remko Engelman

10/10 - 훌륭해요

R V

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Popular well-run hotel
Comfortable rooms, many with views of an adjoining lake, provide a quiet retreat after a day exploring all that Utrecht has to offer.
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Bee

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place
2023년 9월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 28일
Dear Bee,Thank you for your feedback and we hope to welcome you again soon. With kind regards,Remko Engelman

8/10 - 좋아요

John 님, Austin

단체 여행, 연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean rooms. Nice dining. Check in people were rude, manager very good.
2023년 9월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 28일
Dear John,Thank you very much for your feedback, we will work on our welcome to you. Happy to hear that you enjoyed the rooms and the restaurant. We hope to welcome you back again soon. With kind regards,Remko Engelman

10/10 - 훌륭해요

Torill Flemmen

2023년 8월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 28일
Dear Torill Flemmen, Thank you kindly for the great review and happy that you have enjoyed our facilities and services. With kind regards,Remko Engelman

8/10 - 좋아요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Somewhat out of the way if not biking but peaceful setting.
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 30일
Dear Lisa,Thank you kindly for your review and we are happy to read you enjoyed the peaceful environment. In case you need any assistance with transportation in the future, please allow us to assist you. And we hope to be able to welcome you again at Hotel Mitland. With kind regards,Remko Engelman

4/10 - 별로예요

D m

좋아요: 청결 상태
별로예요: 직원 및 서비스
Surrounding area of hotel was beautiful… hotel itself was fine, breakfast was ok; staff at breakfast lack politeness and limited English. Would not stay there again.
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 30일
Dear D m, Thank you very much for your review. We are thrilled to hear that you found the surrounding area of our hotel to be beautiful. We take immense pride in our picturesque location and are delighted that it left a positive impression on you. Your enjoyment of the surroundings is of utmost importance to us, and we strive to maintain the natural beauty of our location.On the other hand after reading your comments we are deeply disappointed to learn that your overall experience with us did not meet your expectations. Your feedback regarding the breakfast and the politeness and language proficiency of our breakfast staff is sincerely appreciated, and I would like to offer my apologies for any inconvenience or disappointment you may have experienced.At Hotel Mitland, we are committed to providing the highest level of service to all our guests. It is clear that we fell short in this instance, and we take your comments seriously. We will be addressing the issues you raised with our breakfast staff to ensure that such incidents do not recur. Training and language improvement programs will be implemented as necessary to enhance our staff's interaction with our international guests.We genuinely value your input as it helps us identify areas for improvement. Rest assured that your comments will be shared with our entire team to serve as a learning experience and to enhance the overall guest experience.We understand that you may choose not to stay with us again, but we sincerely hope you will reconsider. Your feedback is invaluable to us, and we would love the opportunity to demonstrate the improvements we are making based on your comments.We understand that you may choose not to stay with us again, but we sincerely hope you will reconsider. Your feedback is invaluable to us, and we would love the opportunity to demonstrate the improvements we are making based on your comments.Thank you once again for your feedback, and we hope to have the privilege of hosting you in the future.With kind regards,Remko Engelman

10/10 - 훌륭해요

Anders

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fint hotel i lite äldre byggnader. Fråsht modernt rum.
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 30일
Kära Anders, Tack för din recension och vi är glada att se att du har uppskattat våra faciliteter. Vi hoppas att få välkomna dig igen snart. Med vänliga hälsningar,Remko Engelman

10/10 - 훌륭해요

Shane

2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 30일
Dear Shane,We really appreciate your review and hope to see you again soon. With kind regards,Remko Engelman

10/10 - 훌륭해요

Elisabeth

2023년 7월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 30일
Dear Elisabeth, We really appreciate your great review and hope to see you again soon. With kind regards,Remko Engelman

10/10 - 훌륭해요

Joakim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 30일
Dear Joakim,Thank you very much for the great review. We hope to be of service again in the near future. With kind regards,Remko Engelman

10/10 - 훌륭해요

Annette

2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 30일
Dear Annette,Thank you for the kind review and we hope to welcome you again in the near future.With kind regards,Remko Engelman

10/10 - 훌륭해요

Liam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A really nice hotel
A fabulous hotel with really great amenities and great staff. The best bit is the "parking available" is free and plentiful. We'd late lunch after a long trip and it was dire. The city centre is around 20 minutes walk, the bus is 10, so don't bother and enjoy the walk. My wife said the shower in our room was probably the best and most powerful shower she'd ever had. We didn't use the pool etc but it looked lovely. Our lunch by the lake in the sun was a lovely setting.
2023년 6월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 20일
Dear Liam,Thank you kindly for the wonderful review and most of all we are happy that you have enjoyed your stay at Hotel Mitland. We are delighted that you appreciated the facilities and we hope to welcome you again soon.With kind regards,Remko Engelman

10/10 - 훌륭해요

Janeczka

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Brilliant
2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 13일
Dear Janeczka,Thank you for the great review and happy to see that you had a good time at Hotel Mitland. With regards,Remko Engelman,

10/10 - 훌륭해요

Lucas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 9일
Dear Lucas,Thank you kindly for your review and great score. We hope that your enjoyable stay motivates you to come back soon. With kind regards,Remko Engelman

10/10 - 훌륭해요

Timo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Gozy place with serviceminded personnel
2023년 5월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 9일
Dear Timo,Thank you kindly for your review and happy to see you have enjoyed our service. Hope to see you again soon.With kind regards,Remko Engelman

10/10 - 훌륭해요

shireen

2023년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 9일
Dear Shireen,Thank you so much for the great review, happy to see that you have enjoyed your stay with us. Hope to see you again soon.Regards,Remko Engelman

10/10 - 훌륭해요

Ayke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 31일
Dear Ayke,Thank you for your kind review and we hope to welcome you back soon. Kind regards,Remko Engelman

10/10 - 훌륭해요

jolet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mooi hotel , mooie ruime Meerzicht kamer
Prachtige grote kamer met Meerzicht en heel fijn met een terrasje om buiten te kunnen zitten, fijn groot 2 pers bed , direct aan mooi park om te wandelen, ideaal met een hond , ook dicht bij centrum, alleen jammer dat de sauna en Turks stoombad buiten werking waren ,want om die reden had ik juist dit hotel geboekt ! Zwembad erg koud , lunch Diner heel goed.
2023년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 11일
Geachte Jolet,Bedankt voor de fantastische review. Ik heb nog even bekeken wat er met de wellness is gebeurd en helaas was onze technische dienst net met onderhoud bezig om de temperatuur wat hoger te zetten. Excuses voor het ongemak, maar het werkt allemaal prima dus we hopen u snel weer te mogen verwelkomen. Vriendelijk dank,Remko Engelman

10/10 - 훌륭해요

Semih 님, KURESSAARE

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel
2023년 5월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 8일
Dear Semih,Thank you kindly for chosing Hotel Mitland for your stay and we appreciate your great review. Regards,Remko Engelman

10/10 - 훌륭해요

Patrick

2023년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 11일
Geachte Patrick,Vriendelijk dank voor de mooie review, fijn dat u het naar uw zin heeft gehad. Remko Engelman

8/10 - 좋아요

PHELAN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 6박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 31일
Dear Phelan,Thank you for sharing your reviews, we hope to welcome you again soon.Kind regards,Remko Engelman

10/10 - 훌륭해요

Orit

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel for family and sport
Breakfast and bowling highly recommended
2023년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 8일
Dear Orit,Great to hear you enjoyed our facilities and thank you for chosing Hotel Mitland. We hope to see you again. Kind regards,Remko Engelman

8/10 - 좋아요

Magnus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Richard Jonathan

2023년 2월에 4박 숙박함

10/10 - 훌륭해요

DIRK

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 5박 숙박함