실내 수영장

덴햄 그로브 여행 후기

4 out of 5
덴햄 그로브
Tilehouse Lane, Denham, Uxbridge, England

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 855개 이용 후기 중 289개" "
평점 8 - 좋아요. 855개 이용 후기 중 298개" "
평점 6 - 괜찮아요. 855개 이용 후기 중 135개" "
평점 4 - 별로예요. 855개 이용 후기 중 84개" "
평점 2 - 너무 별로예요. 855개 이용 후기 중 49개" "

8.0/10

청결 상태

8.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

8/10 - 좋아요

JOHN 님, Bourne End

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely stay. Fully refurbished room nicely decorated. Comfy bed. Breakfast was ok typical buffet. Staff friendly and welcoming. No complaints.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

scott

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always a pleasant stay
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Donna

출장 여행
좋아요: 청결 상태, 직원 및 서비스
I can imagine in its time the hotel was luxurious, it hasn’t dated and is very well designed. Unfortunately, it’s looking a little tired now. There were marks all over the walls and ceiling and whilst it wasn’t a bad welcome, I didn’t get a warm feeling when checking in. The food was lovely (falafel wrap - great flavours) but the bar/lounge atmosphere left a lot to be desired. I was lucky to get a deal via Expedia, but I wouldn’t pay full price. I’m sure it’s excellent for golf and parking was easy. Some paint, work on the customer experience/journey and some nice jazz music in the lounge would improve this hotel greatly!
2024년 3월에 1박 숙박함

8/10 - 좋아요

chris

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Anneka

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel and room.
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Joanna

출장 여행
별로예요: 직원 및 서비스
The area was ok, the parking very difficult, poor lighting and layout
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Ella

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Satheesh

좋아요: 청결 상태
They are very short of staff !!! We came around 2pm to check in even the say 3pm.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Enyaj

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A
2023년 12월에 1박 숙박함

8/10 - 좋아요

Job

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Laura

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is not a four star hotel. The room is smaller than a premier Inn room, it was dirty with spider webs and dirt marks all over the walls. The food was appalling, how you can charge £21 for a cheeseburger is beyond me, but to then burn it and serve it in a stale bun? It is daylight robbery. I tried the penne arrabiata and it was overcooked to the point that the fork couldn't hold it, and it was covered in tinned tomatoes; I sent it back and asked for wings and chips thinking that you can't go wrong with that. The wings were not cooked, they were bloody and watery inside and unsafe to eat. The staff serving in the lounge were disorganised and kept forgetting simple things (cutlery, jug of tap water). We paid extra for breakfast and wish we didn't; the coffee machine had no coffee in it and just served hot milk, the hash browns were stodgy and mushy, and everything else was cold. This was meant to be a treat but it was so disappointing. Definitely not a four star hotel, I wouldn't give it 2 stars.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Fairly standard hotel experience. Room either too warm or too cold, one radiator in the room.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Melanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
Really nice clean modern room. Great bathroom very clean. Receptionist very friendly as were bar staff. Only negative is they sell the cheapest nasty wine ( Isla Negra £4.50 a bottle at Tesco). I opted for a different one once I saw label. All very good- had very comfortable night sleep.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

robby

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Location was far from Civilization. The rooms could use some Updating .

8/10 - 좋아요

Joanne

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pretty good
Comfy bed, generally quiet, prompt breakfast options. Really nice to have a proper radiator in the room to control heat. I enjoyed the pool and having a nice swim. The hotel has been newly upgraded but the walls could have done with a touch up to tie everything together. One end of the pool also smelled mouldy.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Malcolm

좋아요: 청결 상태, 객실의 편안함
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family fun
Another great stay at the Denham. As a family we love it. The hotel is lovely. The suites have everything a family needs including a mini fridge! My kids loved the pool and were in it 4 over the weekend. Breakfast was well stocked. Staff were very friendly. Location is great. Last year we came for Harry Potter. This year we did Christmas at Legoland and Windsor castle. We will be again Denham Grove we Cusacks love it.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Marilena

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Felt cosy and beautiful entrance
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Steve

2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Jessie

좋아요: 직원 및 서비스
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Aimee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

8/10 - 좋아요

Ian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful area, quiet and secluded.
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

Harrison

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Anthony

2023년 9월에 2박 숙박함

10/10 - 훌륭해요

RAWLINS 님, MIDDLESEX

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great check in, nice and clean rooms, would definitely recommend.
2023년 9월에 1박 숙박함
답변 제공: Umair 님, 2023년 9월 18일
Thankyou very much for staying with us and providing a valuable feedback.

8/10 - 좋아요

David John

2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No aircon £40 to upgrade to a room with it
2023년 9월에 1박 숙박함

4/10 - 별로예요

Daniel

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Richard

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Booked last minute and staff went out of the way to sort sofa bed for child at short notice and rearrange room. Staff throughout were great and Samantha in the restaurant a star fantastic. The food was great especially the indian menu really suggest you go for this its fabulous. Pool needs an upgrade tired and damaged. The changing room for the pool is really funny its smaller than my wardrobe at home with 4 men in there we were getting a little too personal ! unless you are looking for that then change in the room. Property is a little tired but the rooms great for what you pay really excellent stay and excelled by their staff. Well done
2023년 9월에 1박 숙박함
답변 제공: Umair 님, 2023년 9월 18일
We really appreciate your feedback. We would love to see you back.

10/10 - 훌륭해요

Alison

2023년 9월에 1박 숙박함
답변 제공: Umair 님, 2023년 9월 11일
We’re really grateful and appreciate you taking the time to share your rating with us.

10/10 - 훌륭해요

john

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Umair 님, 2023년 9월 7일
We really appreciate the score and rating done by you John.Kind Regards,

10/10 - 훌륭해요

Philip

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
2023년 8월에 1박 숙박함
답변 제공: Umair 님, 2023년 9월 4일
We really appreciate you feedback and score. We would love to see you back with even better experience.

8/10 - 좋아요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel in a quiet area. Room was lovely with king size bed and sofa bed and loved the pool and sauna. Would recommend to anyone wanting to stay in the area
2023년 8월에 1박 숙박함
답변 제공: Umair 님, 2023년 9월 4일
We really appreciate you feedback and score. We would love to see you back with even better experience.

10/10 - 훌륭해요

Shana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
WOW Hotel, Family Friendly, Great Value
What a beautiful hotel, the welcome team at the front desk, we had a Junior suite which was just perfect, they had the extra beds ready. The kids wanted to go back again and I would highly recommend a family book a Junior suite. Parking on site, no issues. the pool is lovely and warm and the breakfast was great, something for the whole family. Its a great location if you want to do things in London but also Legoland, Bicester Village, Silverstone.
2023년 8월에 1박 숙박함
답변 제공: Umair 님, 2023년 9월 4일
We really appreciate you feedback and score. We would love to see you back with even better experience.

4/10 - 별로예요

Rebecca

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not safe for vans
Hotel is van theft hot spot, another resident warned us on arrival that its likely we would be broken into. Reception feigned ignorance and despite other trip advisors graphic reviews (and the hotels response that they "were working with police") we saw no evidence of increased lighting in carpark, CCTV or a barrier at entrance. If you are travelling for work think twice - we checked out after our initial stay and have sought accommodation elsewhere. We will not use again.
2023년 8월에 4박 숙박함
답변 제공: Umair 님, 2023년 9월 4일
Thankyou for staying with us. I have passed your feedback to the team.Kind Regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Stay was pleasant. Food was lovely. Had to ask for toilet paper to be replenished as it seems they don’t automatically replenish toiletries and tea and coffee etc.
2023년 8월에 3박 숙박함
답변 제공: Umair 님, 2023년 9월 4일
Thankyou very much for staying with us and for the score. We do replenish the toiletries upon request along with tea and coffee making facilities as well.Kind Regards,

8/10 - 좋아요

Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was a very nice suite for a reasonable price, a couple of little things that were slightly disappointing, the bathroom door was very scratched and marked on the bathroom side, roller blind leading out into the garden area was broken, so had to roll it up by hand, also the patio area directly outside the room could be made a lot nicer and needs more than one chair for a double room. Overall, we really enjoyed our stay.
2023년 8월에 1박 숙박함
답변 제공: Umair 님, 2023년 9월 4일
We really appreciate you feedback and score. We would love to see you back with even better experience.

8/10 - 좋아요

Jørn Birkjær

dejligt med pool, men desværre var spa ude af drift. Stort minus elles ok ophold, men det kræver bil at bo på stedet.
2023년 8월에 2박 숙박함
답변 제공: Umair 님, 2023년 9월 4일
We really appreciate you feedback and score. We would love to see you back with even better experience.

8/10 - 좋아요

ZAID

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
Clean and well referbished Friendly staff Will viait again
2023년 8월에 1박 숙박함
답변 제공: Umair 님, 2023년 9월 4일
We really appreciate you feedback and score. We would love to see you back with even better experience.

2/10 - 너무 별로예요

nick

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
somewhat of a disaster
30 minutes to check in. the room I was given absolutely stunk of mold and I couldn't stay there - the room should have been closed. Another 30 minutes to get new key. No toilet paper in new room. the poor lady on reception, who was the only person anywhere to be seen, had to bring me the rolls to my room. the phone in reception rang constantly without being answered. Queuing out of the door for people trying to check-in. to be fair the breakfast was really good. Same lady was still at reception for check-out - she had worked all night.
2023년 8월에 1박 숙박함
답변 제공: Umair 님, 2023년 9월 4일
We do apologise for the inconvenience you had. I have passed the feedback to the team. We hope to see you back again with better experience.Kind Regards,

8/10 - 좋아요

Kirsty

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good comfortable Hotel
The junior suite was excellent for our family of four. Very spacious and two bed for the children. Large bathroom and separate wardrobe/study area. We didn’t have chance to use the leisure facilities but did eat in the restaurant. Food was OK. Standard room service menu (toasties/curries & burgers) but for the whole venue (not everything available). Average quality meals but at high hotel prices. We will return to the hotel but would go elsewhere for dinner.
2023년 8월에 1박 숙박함
답변 제공: Umair 님, 2023년 9월 4일
It was a pleasure to host you. We have a new Clay Oven menu I would strongly recommend to try that for your next stay. I am sure you wont have to look for any other place for diner.Kind Regards,

10/10 - 훌륭해요

Amit

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super
Very comfortable stay for family of 4. Pod dining was super and the food was excellent. Rooms were comfortable and spacious and beds were good. Breakfast was fine and the grounds are brilliant. The pool and gym were fine and not busy at all. There is a small sauna too.
2023년 8월에 1박 숙박함
답변 제공: Umair 님, 2023년 9월 4일
We really appreciate your review and the amazing picture that you have shared. We would love to see you back again with even better experience.Kind Regards,

10/10 - 훌륭해요

Aliya

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay and great service just breakfast they didn't have much variety also i think swimming area needs an update
2023년 8월에 2박 숙박함
답변 제공: Umair 님, 2023년 8월 20일
Thankyou for staying with us. I have passed the feedback to the team. We hope to see you back again with more better experience.

10/10 - 훌륭해요

Dawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Umair 님, 2023년 9월 4일
Many Thanks, for the score and choosing Denham Grove hotel for your stay.Kind Regards,

6/10 - 괜찮아요

실제 이용하신 고객

Overall it was ok. We had the room close to the swimming pool. I didnt like the fact there was no water bottles in the room. This should be provided especially when its hot
2023년 8월에 1박 숙박함
답변 제공: Umair 님, 2023년 8월 16일
Thankyou for staying with us and writing a review. I have passed the feedback to the team. We hope to see you back with more better experience.Many Thanks.

8/10 - 좋아요

simon

2023년 8월에 1박 숙박함
답변 제공: Umair 님, 2023년 8월 16일
Thankyou for staying with us and for the score.

10/10 - 훌륭해요

Ruth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic
We stayed as part of a trip to Wembley and honestly can’t fault the hotel. For £100 per night the hotel way exceeded my expectations. Uber to Wembley £25 each way made it much more cost effective than staying at Wembley. Even better you can make use of the facilities (pool and gym) before you leave the following day. My only niggle is that I tried to upgrade my room a few days before and couldn’t because I had a non refundable booking - I was actually trying to pay more so this didn’t make sense to me. Aside from that it was a great stay.
2023년 8월에 1박 숙박함
답변 제공: Umair 님, 2023년 8월 16일
This is amazing to see such a great feedback. We are happy to know that everything was perfect with your stay. We would love to see you back with room upgrade options.

10/10 - 훌륭해요

Ann

2023년 8월에 1박 숙박함
답변 제공: Umair 님, 2023년 8월 16일
Thankyou for the score. Much appreciated.