The property seemed updated, however as soon as I walked in the young man was absolutely rude. Not only once but the 18 hours we were there. No valet as advertised, my husband is handicapped and we had to carry bags up and down stairs. No one offered to help. Bedding was great, however due to no A/C we had to sleep with window open. The shuttle bus stops directly in front of the hotel. We had zero sleep. The young man once again watched me roll all our bags out without offering to help.
We checked out and came to The Lodge @ Vail and it has been amazing. Do NOT stay at Gravity Haus!!!!! I never leave a bad review but this one is a total waste of money. The Hotel was cute but service, no A/C, and non stop street noise made me want to warn you all.