Very homey and relaxed atmosphere. It's a nice historical building and suitable decor inside, it might be not as new, modern and posh as some other hotels, but it has everything you need for a good ski vacation: good breakfast(excellent fresh bread), 5 minutes walk to lift, sauna for after skiing, with cold massage shower, good quality mattress and bedding for good night sleep.
It's only a 5-10 minutes walk to restaurants and downtown. The rooms are simple but have all you need including a coffee machine, kettle (lot\s of hotels don't include it, and it's very inconvenient if you drink tea and not coffee). I also loved that they have lots of flowers inside even in winter.
You can get a room, with the view to Matterhorn, my room has a new updated bathroom, and good size too. On the day of departure, I left my bags at the hotel, and I took a shower after skiing, changed clothes and the concierge (Thank you, Piter) called for a taxi.
All in all I really enjoyed my stay.