Arrived the first day, the a/c wasn't working too well and the bathroom sink was clogged. Called the front desk and the technician came. Said the a/c would take about 5-10 mins to get going and he said he fixed the sink. The sink was still clogged and the a/c was minimal at best. They said there weren't any empty rooms until the next day so they brought us a fan. We moved to another bedroom the next day, the a/c was slightly better, the bathroom sink took ages to drain and the wifi didn't work!! We had to use our own wifi system. When they asked us whether we were happy w/ our stay when we checked out, I said that it was unsatisfactory but that didn't faze them at all. Loved Valencia but won't be going back to that hotel!!