Hotel is very nice, cosy, well maintained and very comfortable, in the middle of the woods, some rooms have a nice fireplace inside, well needed for the local weather. Located half way between Valle de Bravo and Avandaro you definitely need a car to move around the area. Front desk people are very helpful, although their customer, restaurant & food service needs lots of improvement, you won't find a soul or even ice after 8pm, so if you want to eat something you will have to drive at least 15 minutes to grab a bite nearby.