The second you walk into the hotel, it stinks like cigarettes. Immediately felt it in my throat and eyes, the entire 5 days we were there. Our Oh so suite was nice but still smelled like cigarettes. While there was no daily housekeeping to clean up and make your bed every day (not a big deal), they still didn't come gather our garbage not one time. We primarily went there for the lazy river and food. While we got to enjoy the lazy river the first day, we didn't the rest of the week cuz it was too cold. However, we had made that decision later. So first day, we purchased a tumbler ($30/ea) but when we went back the next day to get it refilled at a cheaper price ($18/ea), the bar outside wasn't open cuz their bartender had called out and after some pleading to talk to somebody about it, the pool manager came out and offered us $40 in food credit. Whatever. Again, while all the restaurants provided good food and service, there was absolutely no entertainment whatsoever. We were there M-F from 12/25-12/29. So between Christmas and NYE, an absolutely packed/sold out hotel had no music or entertainment at all. I understand they just want you to gamble but we're also not big gamblers so after stretching a few hundred dollars, back to the room we went and not sure if we'll ever come back, at least not for that long.