외관

베스트 웨스턴 플러스 버나비 호텔 여행 후기

2.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1010개 이용 후기 중 502개" "
평점 8 - 좋아요. 1010개 이용 후기 중 383개" "
평점 6 - 괜찮아요. 1010개 이용 후기 중 79개" "
평점 4 - 별로예요. 1010개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 1010개 이용 후기 중 15개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Heeseok

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 4박 숙박함
답변 제공: Ankit 님, 2023년 10월 11일
Hi Heeseok,Thank you for the perfect rating! We're delighted to hear you had a positive experience with us. Your feedback is greatly appreciated, and we look forward to serving you again in the future.Best Regards,Ankit K.Front Office Manager

10/10 - 훌륭해요

Joon Suh

2023년 6월에 1박 숙박함
답변 제공: Ankit 님, 2023년 6월 14일
Hi Joon,Thank you for your feedback! We appreciate your priority and are glad you enjoyed your stay with us. We hope to see you soon. Best regards,Ankit K.Front Office Manager

2/10 - 너무 별로예요

Younhee

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
등록은 아주 좋았으며, 방, 주차 등도 좋았슴. 다만, 조식, 청소원 서비스 등은 조금 부족했으나 전쳬적으로 좋았슴
2022년 9월에 2박 숙박함

10/10 - 훌륭해요

Geon Y.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
위치,룸,청결, 응대 다 좋음
2022년 8월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

JAE HWAN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Last day of family trip in Vancouver.
I stayed this hotel for last 2 days of family trip in Vancouver. Very kind staffs were tried to cover what guest want and what make guest comfortable.
2020년 1월에 2박 숙박함
답변 제공: Andrea 님, 2020년 2월 1일
Dear Jae Hwan, Thank you for taking the time to share your recent experience at BEST WESTERN PLUS Burnaby Hotel. It is wonderful to see that your stay with us has been exceptional. We strive to deliver a superior level of customer service to ensure that our guests have a comfortable and enjoyable stay, so I am thrilled to hear that you found our staff to be very kind and tried to accommodate our guests' requests. Should you ever have any questions, issues, or concerns during your stay in the future, please do not hesitate to let us know as we have staff members available at our front desk 24 hours a day, 7 days a week to assist you. Thank you again for your review, and we look forward to welcoming you and your family back for another stay soon. Kind regards, Andrea

10/10 - 훌륭해요

JIHYEON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 4박 숙박함
답변 제공: Andrea 님, 2019년 7월 2일
Dear Jihyeon, Dear Valued Guest, Thank you for taking the time to rate your recent stay at BEST WESTERN PLUS Burnaby Hotel. It is wonderful to see that your stay with us has been exceptional, and I hope you were able to take advantage of and enjoy our hotel's various amenities and facilities on this visit Thank you again for your review, and we hope to see you back for another stay soon. Kind regards, Andrea

8/10 - 좋아요

Jongmin

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 6박 숙박함
답변 제공: Andrea 님, 2019년 4월 9일
Dear Jongmin, Thank you for taking the time to rate your recent stay at BEST WESTERN PLUS Burnaby Hotel. It is great to see that your stay with us has been enjoyable overall, and I hope you were able to take advantage of and enjoy our hotel's various amenities and facilities on this visit. Thank you again for your rating, and we hope to see yo back for another stay soon. Kind regards, Andrea

10/10 - 훌륭해요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All staff were friendly, accommodating and very helpful. Room was quiet, modern and very clean. Breakfast provided was excellent.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Amandeep

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best stay ! Good staff !
2024년 1월에 1박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 3월 27일
Hello, Amandeep. Thank you very much for your great comments! We are so very pleased you enjoyed your stay and that the team took wonderful care of you. We strive to provide the best for our guests. Hope to see you again soon!Sincerely,RositaGuest Service

8/10 - 좋아요

GAMAL 님, ROCKVILLE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is centrally located and a clean place to stay.
2024년 3월에 5박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 3월 27일
Hello, Gamal. Thank you so much for your review and the nice compliment on the clean place and the hotel's wonderful location. We are located 10 minutes away from Metrotown and 30 minutes driving distance to Downtown Vancouver. We are looking forward to another opportunity to welcome you back again.Sincerely,RositaGuest Service

6/10 - 괜찮아요

Vivek

2024년 3월에 1박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 3월 26일
Hello, Vivek. Thank you for your rating. We're committed to providing a great experience for our guests, and it seems we may have areas to improve upon. We would greatly appreciate any specific feedback you could provide to help us enhance our service and facilities. We hope to have the opportunity to offer you a better experience in the future.Sincerely,RositaGuest Service

8/10 - 좋아요

Gilbert

좋아요: 숙박 시설 상태 및 시설
Easy parking
2024년 3월에 1박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 3월 20일
Thank you so very much for taking the time to review. I am delighted to read of what an enjoyable stay you had and glad to read that take advantage of and enjoy service we provide and hotel’s complimentary amenities and offerings such as free parking. Your business is very important to us and we value your feedback. We look forward to welcoming you back in the near future.Sincerely,RositaGuest Service

6/10 - 괜찮아요

Kirby

출장 여행
좋아요: 직원 및 서비스
Friendly and efficient staff; old saggy uncomfortable bed and very noisy, seems to be little insulation between rooms.
2024년 3월에 8박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 3월 15일
Thank you very much for review. I am thrilled to see that your stay with us has been exceptional, and that you enjoyed the level of service provided by our staff. We appreciate your comments on the room's condition and will take them into account as we plan for future upgrades. We look forward to welcoming you back and hope to make your next stay even more comfortable.Regards,Rositta

8/10 - 좋아요

Amanda

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 3월 12일
Hello, Amanda. Thank you very much for your great review! We are so very pleased you enjoyed your stay with us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

10/10 - 훌륭해요

Courtney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 3월 2일
Thank you very much for taking the time to provide us an excellent rating. It is wonderful to see that you had a satisfactory stay with us, and you were able to take advantage of and use our amenities and offerings. Your business is very important to us and we value your feedback. We look forward to welcoming you back in the near future!Regards,Rosita

10/10 - 훌륭해요

Melanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 3월 2일
Thank you so much for your amazing review! I hope you were able to take advantage of and enjoy our hotel's various amenities and facilities on this visit. We look forward to welcoming you back again soon! Regards,Rosita

10/10 - 훌륭해요

Shengyuan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I am a frequent business traveller, and have experience with all kinds of hotels. I must say my stay at Best Western Plus Burnaby is perfect, especially, the free breakfast staff Cong and Eva are exceptional. They made me feel even better than at home! Their optimistic and merry personality lightens up my days, as well as their impeccable cleanses, organization, and flavoured food. This is way beyond what a KPI driven system could deliver. Their bilingual service in both English and Chinese adds on top of the already perfect performance. I will definitely choose Best Western Plus Burnaby for my future travels to Vancouver. See you Cong and Eva!
2024년 2월에 6박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 3월 2일
Thank you very much for your great comments! We are so very pleased you enjoyed your stay and that the team took wonderful care of you. It is always exciting to hear positive feedback from the well travelled guests and I sincerely thank you for your kind words regarding our free breakfast. We are so lucky to have such an excellent team. A review like yours is the best reward we could ever receive. We are looking forward to welcoming you back again soon!Sincerely,Rosita

10/10 - 훌륭해요

Sean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice staff.
2024년 2월에 1박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 3월 2일
Hello, Sean. Thank you for your excellent feedback! We're thrilled that you were impressed with your stay, especially with our nice staff. We take great pride in maintaining a high standard of service and we're delighted that we met your expectations. Look forward to another opportunity to welcoming you back again!Regards,Rosita

10/10 - 훌륭해요

Jonathon

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked that it was a motel and free breakfast everyday
2024년 2월에 4박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 3월 2일
Thank you for your review. It is wonderful to note that you had a pleasant experience on your stay, and we are glad you like our free breakfast and hotel style. We look forward to welcoming you back in the near future.Regards,Rosita

10/10 - 훌륭해요

RAPHAEL

2024년 2월에 2박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 3월 26일
Hello, Raphael. Thank you so much for your amazing review about us. We strive to provide the best service for all our valued guests, and we are glad that you enjoyed staying with us. Hope to see you again soon!Sincerely,RositaGuest Service

10/10 - 훌륭해요

GLADYS

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
safe and convenient
2024년 2월에 1박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 2월 20일
Thank you very much for taking the time to leave us a 5 star rating! We are glad to learn that you liked convenient location. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you to see us again soon.Sincerely,RositaGuest Service

10/10 - 훌륭해요

Mariana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice staff
2024년 2월에 2박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 2월 19일
Hello, Mariana. Thank you for your wonderful feedback and for taking the time to recognize the service we provide. Our team is extremely pleased to read your words for your compliments. We look forward to welcoming you back for another stay soon!

8/10 - 좋아요

Itsuko

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 2월 20일
Thank you so much for your positive feedback! We are thrilled to hear you had a great time with us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will see us again soon.Sincerely,RositaGuest Service

8/10 - 좋아요

Alanna

2024년 2월에 1박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 3월 26일
Hello, Alanna. Thank you so much for your great review! I hope you were able to take advantage of and enjoy our hotel's various amenities and facilities on this visit.Sincerely,RositaGuest Service

6/10 - 괜찮아요

Brock

좋아요: 청결 상태, 직원 및 서비스
Convenient location.
2024년 1월에 1박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 2월 19일
Thank you so much for your review and the nice compliment on hotel’s convenient location. We are located 10 minutes away from Metrotown and 30 minutes driving distance to Downtown Vancouver. We sincerely appreciate your business. We look forward to welcoming you back in the near future.

8/10 - 좋아요

Carl

좋아요: 청결 상태
답변 제공: Best Western PLUS Burnaby 님, 2024년 2월 19일
Hi Carl. Thank you for the wonderful rating! If you have any feedback or suggestions for further improvement, please let us know. We hope to see you again soon.

6/10 - 괜찮아요

Doyle

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Property is aging needs some updating. Staff were really friendly and helpful.
2024년 2월에 1박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 2월 6일
Hello, Doyle. Thank you for your feedbac . We're glad that you like our freindly and helpful staff. We appreciate your comments on the property. We value your input and hope to have the opportunity to welcome you back in the future..Regards,RositaGuest Service

10/10 - 훌륭해요

Chan Ying

2024년 2월에 1박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 3월 26일
Hello, Ying. Thank you for wonderful review. We're delighted to see that you experienced great service during your stay with us. We strive to provide the best for our guests. Hope to see you again soon!Regards,RositaGuest Service

10/10 - 훌륭해요

Rodney 님, Courtenay

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property. So close to Metrotown. Right on a main road and easy parking. Thanks
2024년 1월에 1박 숙박함
답변 제공: Rosita 님, 2024년 1월 31일
Hello, Rodney. Thank you for your wondeful review! We're glad our location near dining, shopping, and transit added convenience to your stay. Looking forward to welcoming you back soon!Best regards,

10/10 - 훌륭해요

Gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We’ve stayed here in the past so knew what to expect. Clean and comfortable rooms, good breakfast, and close to allot of stuff. Our son is at BCIT so the location was excellent for visiting him.
2024년 1월에 1박 숙박함
답변 제공: Rosita 님, 2024년 1월 31일
Hello, Gary. Thank you for your excellent feedback! We're thrilled that you were impressed with your stay, especially with our staff, convenience location, and the cleanliness of our room. We take great pride in maintaining a high standard of service and we're delighted that we met your expectations. We look forward to welcoming you back in the future!Best regards,

10/10 - 훌륭해요

Ruqi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Rosita 님, 2024년 1월 31일
Hello, Ruqi,Thank you for the perfect rating! We're delighted to hear that you had a great experience during your stay. If you have any further comments or suggestions, please feel free to share. We look forward to welcoming you back in the future!Best regards,

2/10 - 너무 별로예요

Wyatt

2024년 1월에 1박 숙박함
답변 제공: Rosita 님, 2024년 1월 31일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Regards,

10/10 - 훌륭해요

Gladys

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent
2024년 1월에 1박 숙박함
답변 제공: Rositta 님, 2024년 1월 30일
Hello, Gladys,Thank you for the perfect rating! We're delighted to hear that you had a great experience during your stay. If you have any further comments or suggestions, please feel free to share. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Charles

2024년 1월에 1박 숙박함
답변 제공: Rositta 님, 2024년 1월 30일
Hi Charles,Thank you for the wonderful rating! If you have any feedback or suggestions for further improvement, please let us know. We hope to see you again soon.Sincerely,RosittaGuest ServiceBest Western Plus Burnaby Hotel

10/10 - 훌륭해요

Denice

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The amenities, you had all you needed on a vacation .
2023년 12월에 20박 숙박함
답변 제공: Ankit 님, 2024년 1월 14일
Hi Denice,We're delighted to hear that you found all the amenities you needed for your vacation during your stay with us. Your comfort and convenience are important to us, and we aim to provide everything our guests require for a pleasant and enjoyable visit. Thank you for your kind words, and we look forward to serving you again on your future vacations. If you have any specific preferences or requests for your next stay, please don't hesitate to let us know.Best regards,Ankit K.Front Office Manager

6/10 - 괜찮아요

Mandy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location
2023년 12월에 2박 숙박함
답변 제공: Ankit 님, 2024년 1월 4일
Hi Mandy,Thank you for your feedback, and we're glad to hear that you found our location to be good. If there are any aspects of your stay that you believe could be improved, please feel free to share your thoughts with us. Your input is valuable as we strive to provide the best possible experience for our guests. We hope to welcome you back for an even better stay in the future.Best Regards,Ankit K.Front Office Manager

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was fine
2023년 10월에 2박 숙박함
답변 제공: Ankit 님, 2024년 1월 4일
Hi Kevin,Thank you for your feedback. We appreciate your comments about our property. If there are any specific areas or suggestions you have in mind for improvement, please don't hesitate to share them with us. Your input helps us enhance our services and facilities for future guests. We hope to have the opportunity to provide you with an even better experience in the future.Best Regards,Ankit K.Front Office Manager

10/10 - 훌륭해요

Keri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Ankit 님, 2024년 1월 4일
Hi Keri,Thank you for the perfect rating! If you have any feedback or suggestions for further improvement, please let us know. We hope to see you again soon.Sincerely,Ankit K.Front Office ManagerBest Western Plus Burnaby Hotel

10/10 - 훌륭해요

Nazzmul

2023년 12월에 3박 숙박함
답변 제공: Rosita 님, 2024년 1월 31일
Hello, Nazzmul. Thank you for the high rating! We're always striving for a perfect score, so if there's any feedback or suggestions you have for improvement, please let us know. We appreciate you choosing to stay with us and hope to welcome you back soon! Safe travels!Sincerely,

10/10 - 훌륭해요

Rakesh

2023년 12월에 3박 숙박함
답변 제공: Ankit 님, 2024년 1월 4일
Hi Rakesh,Thank you for the perfect rating! If you have any feedback or suggestions for further improvement, please let us know. We hope to see you again soon.Sincerely,Ankit K.Front Office ManagerBest Western Plus Burnaby Hotel

6/10 - 괜찮아요

Ursula

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We were in a room at the back of the building on the main floor. The soundproofing is not good…it’s noisy when people walk past. They were scattering salt after we had fallen asleep and were quite noisy. The people in the room above us were also noisy. Taking our puppy out for a final walk late at night felt unsafe. The area is also very busy noisy with traffic. The room was very small.
2023년 12월에 2박 숙박함
답변 제공: Ankit 님, 2024년 1월 4일
Hi Ursula,Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the noise disturbances you encountered during your stay and any inconvenience they caused. We take your comments seriously and will use them to improve our soundproofing and overall guest experience. The safety and comfort of our guests are paramount, and we will address these concerns accordingly. We appreciate your input and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Ankit K.Front Office Manager

8/10 - 좋아요

Dawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property and desk clerk were great. My booking for a pet friendly room and followup message to confirm this, via expedia text message link, was not forwarded to the hotel, which put me in a bind. Fortunately, the clerk was able to shift me to the only available pet friendly room.
2023년 12월에 1박 숙박함
답변 제공: Ankit 님, 2024년 1월 4일
Hi Dawn,Thank you for your feedback, and we're glad to hear that you found the property and our desk clerk great. We apologize for any inconvenience caused by the oversight with your pet-friendly room booking. We appreciate your understanding and are pleased that our team was able to accommodate your needs promptly. Your comfort is important to us, and we hope to provide you with a smoother experience on your next visit.Best regards,Ankit K.Front Office Manager

10/10 - 훌륭해요

Jenna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our arrival and early entry to the suite made our stay. It allowed us to settle in, before going off to a Christmas Dinner.....also nice to have car next to suite. I should mention the array of included breakfast choices certainly a large step or two above average.
2023년 12월에 1박 숙박함
답변 제공: Ankit 님, 2024년 1월 4일
Hi Jenna,We're delighted to hear that your early entry to the suite enhanced your stay and allowed for a smooth transition before your Christmas dinner. It's great to know that the convenience of having your car next to your suite was appreciated. We're also pleased that you enjoyed the array of breakfast choices, which we aim to make above average. Thank you for sharing your positive experience, and we look forward to welcoming you back on your next visit.Best Regards,Ankit K.Front Office Manager

10/10 - 훌륭해요

Jingsong

2023년 12월에 6박 숙박함
답변 제공: Ankit 님, 2024년 1월 4일
Hi Jingsong,Thank you for the perfect rating! If you have any feedback or suggestions for further improvement, please let us know. We hope to see you again soon.Sincerely,Ankit K.Front Office ManagerBest Western Plus Burnaby Hotel

6/10 - 괜찮아요

Manman

2023년 12월에 1박 숙박함
답변 제공: Ankit 님, 2024년 1월 14일
Dear Valued Guest,Thank you for sharing your rating with us. We value your feedback and would appreciate more details about your stay to help us improve and better meet your expectations. If you have any specific comments or suggestions, please feel free to share them with us. Your input is important, and we hope to have the opportunity to provide you with an even better experience in the future.Best regards,Ankit K.Front Office Manager

8/10 - 좋아요

Vicki

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The room was clean albeit fairly worn and dated. However there were no signs of pests and I felt safe during my stay. Can’t complain at all for the price!
2023년 12월에 1박 숙박함
답변 제공: Ankit 님, 2024년 1월 4일
Hi Vicki,Thank you for taking the time to share your feedback. We appreciate your understanding regarding the room's condition and are pleased to hear that it was clean and pest-free. Your safety and comfort are our top priorities, and we're glad you felt secure during your stay. We strive to provide good value for our guests, and we hope to have the pleasure of serving you again in the future.Best Regards,Ankit K.Front Office Manager

6/10 - 괜찮아요

Yong

별로예요: 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Ankit 님, 2024년 1월 4일
Hi Yong,Thank you for your feedback and for sharing your rating. We appreciate your input, and we're always working to improve our services. If you have any specific suggestions or concerns, please feel free to share them with us so we can enhance your future experiences. We hope to have the opportunity to exceed your expectations in the future.Best Regards,Ankit K.Front Office Manager

10/10 - 훌륭해요

Wen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Ankit 님, 2024년 1월 4일
Hi Wen,Thank you for the perfect rating! If you have any feedback or suggestions for further improvement, please let us know. We hope to see you again soon.Sincerely,Ankit K.Front Office ManagerBest Western Plus Burnaby Hotel