외관

베스트 웨스턴 플러스 버나비 호텔 여행 후기

2.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 505개" "
평점 8 - 좋아요. 1000개 이용 후기 중 372개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 80개" "
평점 4 - 별로예요. 1000개 이용 후기 중 28개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 15개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Heeseok

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 4박 숙박함
답변 제공: Ankit 님, 2023년 10월 11일
Hi Heeseok,Thank you for the perfect rating! We're delighted to hear you had a positive experience with us. Your feedback is greatly appreciated, and we look forward to serving you again in the future.Best Regards,Ankit K.Front Office Manager

10/10 - 훌륭해요

Joon Suh

2023년 6월에 1박 숙박함
답변 제공: Ankit 님, 2023년 6월 14일
Hi Joon,Thank you for your feedback! We appreciate your priority and are glad you enjoyed your stay with us. We hope to see you soon. Best regards,Ankit K.Front Office Manager

2/10 - 너무 별로예요

Younhee

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
등록은 아주 좋았으며, 방, 주차 등도 좋았슴. 다만, 조식, 청소원 서비스 등은 조금 부족했으나 전쳬적으로 좋았슴
2022년 9월에 2박 숙박함

10/10 - 훌륭해요

Geon Y.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
위치,룸,청결, 응대 다 좋음
2022년 8월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

JAE HWAN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Last day of family trip in Vancouver.
I stayed this hotel for last 2 days of family trip in Vancouver. Very kind staffs were tried to cover what guest want and what make guest comfortable.
2020년 1월에 2박 숙박함
답변 제공: Andrea 님, 2020년 2월 1일
Dear Jae Hwan, Thank you for taking the time to share your recent experience at BEST WESTERN PLUS Burnaby Hotel. It is wonderful to see that your stay with us has been exceptional. We strive to deliver a superior level of customer service to ensure that our guests have a comfortable and enjoyable stay, so I am thrilled to hear that you found our staff to be very kind and tried to accommodate our guests' requests. Should you ever have any questions, issues, or concerns during your stay in the future, please do not hesitate to let us know as we have staff members available at our front desk 24 hours a day, 7 days a week to assist you. Thank you again for your review, and we look forward to welcoming you and your family back for another stay soon. Kind regards, Andrea

10/10 - 훌륭해요

JIHYEON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 4박 숙박함
답변 제공: Andrea 님, 2019년 7월 2일
Dear Jihyeon, Dear Valued Guest, Thank you for taking the time to rate your recent stay at BEST WESTERN PLUS Burnaby Hotel. It is wonderful to see that your stay with us has been exceptional, and I hope you were able to take advantage of and enjoy our hotel's various amenities and facilities on this visit Thank you again for your review, and we hope to see you back for another stay soon. Kind regards, Andrea

8/10 - 좋아요

Jongmin

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 6박 숙박함
답변 제공: Andrea 님, 2019년 4월 9일
Dear Jongmin, Thank you for taking the time to rate your recent stay at BEST WESTERN PLUS Burnaby Hotel. It is great to see that your stay with us has been enjoyable overall, and I hope you were able to take advantage of and enjoy our hotel's various amenities and facilities on this visit. Thank you again for your rating, and we hope to see yo back for another stay soon. Kind regards, Andrea

8/10 - 좋아요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Nitsan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel staff was very friendly, room was very clean and comfortable
2024년 4월에 3박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 4월 22일
Dear Nitsan,Thank you for taking the time to share your review. It is wonderful to see that your stay with us has been exceptional overall. We sincerely appreciate your compliment on our clean room and superior level of customer service. Thank you once again for choosing Best Western Plus Burnaby Hotel. We sincerely appreciate your business and we value the opinions of our guests. Sincerely,RositaGuest Service

10/10 - 훌륭해요

Lars

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A well run hotel. Better than average breakfast, and friendly, helpful staff.
2024년 4월에 1박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 4월 22일
Dear Lars,Thank you so very much for taking the time to review. I am delighted to see of what an enjoyable stay you had and It's great to hear that you enjoyed our breakfast and the service provided by our staff. We strive to deliver a superior level of customer service to ensure that our guests have a comfortable and enjoyable stay. Thank you once again for choosing Best Western Plus Burnaby Hotel. We sincerely appreciate your business, and we value the opinions of our guests. We look forward to welcoming you back in the near future.Regards,RositaGuest Service

10/10 - 훌륭해요

Scott

좋아요: 청결 상태
Very nice facility, friendly attentive staff, good breakfasts.
2024년 4월에 5박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 4월 22일
Dear Scott,Thank you for your excellent feedback! We're thrilled that you were impressed with your stay, especially with our friendly staff, nice facility, and good breakfast. We take great pride in maintaining a high standard of service and we're delighted that we met your expectations. We look forward to welcoming you back for another great stay in the future.Regards,RositaGuest Service

8/10 - 좋아요

Seyedmehran

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staffs. Convenient checking / check out
2024년 4월에 3박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 4월 22일
Dear Seyedmegran,Thank you for sharing your positive experience. We’re glad to hear that you found th our staff were freindly and check out and in progress was convenient. We value your insights and will keep them in mind as we strive to enhance our guest experience. We look forward to welcoming you back on your next visit.Sincerely,RositaGuest Service

10/10 - 훌륭해요

Scott 님, Langley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good
2024년 4월에 4박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 4월 22일
Dear Scott,Thank you so much for your amazing review about us. We strive to provide the best service for all our valued guests, and we are glad to hear that you had enjoyed stay with us. Thank you once again for choosing Best Western Plus Burnaby Hotel. We sincerely appreciate your business and we value the opinions of our guests. We look forward to welcoming you back in the near future.Regards,RositaGuest Service

8/10 - 좋아요

Anita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I am not usually a fan of motels, but this was a good experience. Facility is older but very clean and comfortable. Bathrooms are small but I wasn't there for a spa ecperience. The staff were lovely, especially in the breakfast room and the ladies cleaning rooms. Front desk aren't as friendly ... Very much just get your request taken care without pleasantries. They could work on that a bit ... They a t a bit miserable. Breakfast is good! Overall a great stay in a convenient location. I was pleasantly surprised and would come again.
2024년 4월에 2박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 4월 22일
Hello, Anita.Thank you for your feedback. We're glad that our central location and the friendliness of our breakfast attendant and room attendant added positively to your stay. However, I am very sorry to hear that our front desk agents are not friendly. We will be using your feedback to implement improvements to ensure we offer a better experience for our guests in the future. We appreciate your understanding of the property's age and are committed to providing a comfortable and enjoyable experience. We look forward to welcoming you back on your next visit.Sincerely,RositaGuest Service

10/10 - 훌륭해요

Joyce

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quite, clean, shopping.
2024년 4월에 1박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 4월 22일
Dear Joyce,Thank you for your feedback. We're glad that our central location and our quite clean room added positively to your stay. We strive to provide a pleasant and comfortable stay for all our guests, and we're delighted we could achieve this for you. We look forward to welcoming you back for another great stay in the near future.Regards,RositaGuest Service

10/10 - 훌륭해요

Shawn

가족 여행
좋아요: 숙박 시설 상태 및 시설
Very friendly staff.
2024년 4월에 1박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 4월 22일
Dear Shawn,Thank you very much for reviewing your recent stay at BEST WESTERN PLUS Burnaby Hotel. I am thrilled to hear that your stay with us has been exceptional, and that you enjoyed the level of service provided by our friendly staff. We strive to deliver a superior level of customer service to ensure that our guests have a comfortable and enjoyable stay. Thank you once again for choosing Best Western Plus Burnaby Hotel. We sincerely appreciate your business, and we value the opinions of our guests. We look forward to welcoming you back in the near future.Regards,RositaGuest Service

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 4월 22일
Dear Richard,Thank you very much for taking the time to provide us an excellent rating. It is wonderful to see that you had a satisfactory stay with us, and you were able to take advantage of and use our amenities and offerings. Your business is very important to us and we value your feedback. We look forward to welcoming you back in the near future.Regards,RositaGuest Service

10/10 - 훌륭해요

ngoc

2024년 3월에 1박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 4월 22일
Dear Ngoc,Thank you for the wonderful rating! If you have any feedback or suggestions for further improvement, please let us know. We hope to see you again soon.Sincerely,RositaGuest Service

6/10 - 괜찮아요

Daryl

2024년 3월에 3박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 4월 8일
Thank you for sharing your rating with us. We value your feedback and would appreciate more details about your stay to help us improve and better meet your expectations. If you have any specific comments or suggestions, please feel free to share them with us. Your input is important, and we hope to have the opportunity to provide you with an even better experience in the future.Regards,RositaGuest Service

10/10 - 훌륭해요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All staff were friendly, accommodating and very helpful. Room was quiet, modern and very clean. Breakfast provided was excellent.
2024년 3월에 1박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 3월 30일
Thank you for your feedback. We're glad that our clean, quite room and the friendliness of our staff added positively to your stay. It's also great to hear that you enjoyed the quality and selection of our complimentary breakfast. We look forward to welcoming you back on your next visit.Regards,RositaGuest Service

10/10 - 훌륭해요

Amandeep

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best stay ! Good staff !
2024년 1월에 1박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 3월 27일
Hello, Amandeep. Thank you very much for your great comments! We are so very pleased you enjoyed your stay and that the team took wonderful care of you. We strive to provide the best for our guests. Hope to see you again soon!Sincerely,RositaGuest Service

8/10 - 좋아요

GAMAL 님, ROCKVILLE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is centrally located and a clean place to stay.
2024년 3월에 5박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 3월 27일
Hello, Gamal. Thank you so much for your review and the nice compliment on the clean place and the hotel's wonderful location. We are located 10 minutes away from Metrotown and 30 minutes driving distance to Downtown Vancouver. We are looking forward to another opportunity to welcome you back again.Sincerely,RositaGuest Service

6/10 - 괜찮아요

Vivek

2024년 3월에 1박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 3월 26일
Hello, Vivek. Thank you for your rating. We're committed to providing a great experience for our guests, and it seems we may have areas to improve upon. We would greatly appreciate any specific feedback you could provide to help us enhance our service and facilities. We hope to have the opportunity to offer you a better experience in the future.Sincerely,RositaGuest Service

8/10 - 좋아요

Gilbert

좋아요: 숙박 시설 상태 및 시설
Easy parking
2024년 3월에 1박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 3월 20일
Thank you so very much for taking the time to review. I am delighted to read of what an enjoyable stay you had and glad to read that take advantage of and enjoy service we provide and hotel’s complimentary amenities and offerings such as free parking. Your business is very important to us and we value your feedback. We look forward to welcoming you back in the near future.Sincerely,RositaGuest Service

6/10 - 괜찮아요

Kirby

출장 여행
좋아요: 직원 및 서비스
Friendly and efficient staff; old saggy uncomfortable bed and very noisy, seems to be little insulation between rooms.
2024년 3월에 8박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 3월 15일
Thank you very much for review. I am thrilled to see that your stay with us has been exceptional, and that you enjoyed the level of service provided by our staff. We appreciate your comments on the room's condition and will take them into account as we plan for future upgrades. We look forward to welcoming you back and hope to make your next stay even more comfortable.Regards,Rositta

8/10 - 좋아요

Amanda

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 3월 12일
Hello, Amanda. Thank you very much for your great review! We are so very pleased you enjoyed your stay with us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

10/10 - 훌륭해요

Courtney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 3월 2일
Thank you very much for taking the time to provide us an excellent rating. It is wonderful to see that you had a satisfactory stay with us, and you were able to take advantage of and use our amenities and offerings. Your business is very important to us and we value your feedback. We look forward to welcoming you back in the near future!Regards,Rosita

10/10 - 훌륭해요

Melanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 3월 2일
Thank you so much for your amazing review! I hope you were able to take advantage of and enjoy our hotel's various amenities and facilities on this visit. We look forward to welcoming you back again soon! Regards,Rosita

10/10 - 훌륭해요

Shengyuan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I am a frequent business traveller, and have experience with all kinds of hotels. I must say my stay at Best Western Plus Burnaby is perfect, especially, the free breakfast staff Cong and Eva are exceptional. They made me feel even better than at home! Their optimistic and merry personality lightens up my days, as well as their impeccable cleanses, organization, and flavoured food. This is way beyond what a KPI driven system could deliver. Their bilingual service in both English and Chinese adds on top of the already perfect performance. I will definitely choose Best Western Plus Burnaby for my future travels to Vancouver. See you Cong and Eva!
2024년 2월에 6박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 3월 2일
Thank you very much for your great comments! We are so very pleased you enjoyed your stay and that the team took wonderful care of you. It is always exciting to hear positive feedback from the well travelled guests and I sincerely thank you for your kind words regarding our free breakfast. We are so lucky to have such an excellent team. A review like yours is the best reward we could ever receive. We are looking forward to welcoming you back again soon!Sincerely,Rosita

10/10 - 훌륭해요

Sean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice staff.
2024년 2월에 1박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 3월 2일
Hello, Sean. Thank you for your excellent feedback! We're thrilled that you were impressed with your stay, especially with our nice staff. We take great pride in maintaining a high standard of service and we're delighted that we met your expectations. Look forward to another opportunity to welcoming you back again!Regards,Rosita

10/10 - 훌륭해요

Jonathon

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked that it was a motel and free breakfast everyday
2024년 2월에 4박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 3월 2일
Thank you for your review. It is wonderful to note that you had a pleasant experience on your stay, and we are glad you like our free breakfast and hotel style. We look forward to welcoming you back in the near future.Regards,Rosita

10/10 - 훌륭해요

RAPHAEL

2024년 2월에 2박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 3월 26일
Hello, Raphael. Thank you so much for your amazing review about us. We strive to provide the best service for all our valued guests, and we are glad that you enjoyed staying with us. Hope to see you again soon!Sincerely,RositaGuest Service

10/10 - 훌륭해요

GLADYS

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
safe and convenient
2024년 2월에 1박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 2월 20일
Thank you very much for taking the time to leave us a 5 star rating! We are glad to learn that you liked convenient location. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you to see us again soon.Sincerely,RositaGuest Service

10/10 - 훌륭해요

Mariana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice staff
2024년 2월에 2박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 2월 19일
Hello, Mariana. Thank you for your wonderful feedback and for taking the time to recognize the service we provide. Our team is extremely pleased to read your words for your compliments. We look forward to welcoming you back for another stay soon!

8/10 - 좋아요

Itsuko

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 2월 20일
Thank you so much for your positive feedback! We are thrilled to hear you had a great time with us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will see us again soon.Sincerely,RositaGuest Service

8/10 - 좋아요

Alanna

2024년 2월에 1박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 3월 26일
Hello, Alanna. Thank you so much for your great review! I hope you were able to take advantage of and enjoy our hotel's various amenities and facilities on this visit.Sincerely,RositaGuest Service

6/10 - 괜찮아요

Brock

좋아요: 청결 상태, 직원 및 서비스
Convenient location.
2024년 1월에 1박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 2월 19일
Thank you so much for your review and the nice compliment on hotel’s convenient location. We are located 10 minutes away from Metrotown and 30 minutes driving distance to Downtown Vancouver. We sincerely appreciate your business. We look forward to welcoming you back in the near future.

8/10 - 좋아요

Carl

좋아요: 청결 상태
답변 제공: Best Western PLUS Burnaby 님, 2024년 2월 19일
Hi Carl. Thank you for the wonderful rating! If you have any feedback or suggestions for further improvement, please let us know. We hope to see you again soon.

6/10 - 괜찮아요

Doyle

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Property is aging needs some updating. Staff were really friendly and helpful.
2024년 2월에 1박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 2월 6일
Hello, Doyle. Thank you for your feedbac . We're glad that you like our freindly and helpful staff. We appreciate your comments on the property. We value your input and hope to have the opportunity to welcome you back in the future..Regards,RositaGuest Service

10/10 - 훌륭해요

Chan Ying

2024년 2월에 1박 숙박함
답변 제공: Best Western PLUS Burnaby 님, 2024년 3월 26일
Hello, Ying. Thank you for wonderful review. We're delighted to see that you experienced great service during your stay with us. We strive to provide the best for our guests. Hope to see you again soon!Regards,RositaGuest Service

10/10 - 훌륭해요

Rodney 님, Courtenay

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property. So close to Metrotown. Right on a main road and easy parking. Thanks
2024년 1월에 1박 숙박함
답변 제공: Rosita 님, 2024년 1월 31일
Hello, Rodney. Thank you for your wondeful review! We're glad our location near dining, shopping, and transit added convenience to your stay. Looking forward to welcoming you back soon!Best regards,

10/10 - 훌륭해요

Gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We’ve stayed here in the past so knew what to expect. Clean and comfortable rooms, good breakfast, and close to allot of stuff. Our son is at BCIT so the location was excellent for visiting him.
2024년 1월에 1박 숙박함
답변 제공: Rosita 님, 2024년 1월 31일
Hello, Gary. Thank you for your excellent feedback! We're thrilled that you were impressed with your stay, especially with our staff, convenience location, and the cleanliness of our room. We take great pride in maintaining a high standard of service and we're delighted that we met your expectations. We look forward to welcoming you back in the future!Best regards,

10/10 - 훌륭해요

Ruqi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Rosita 님, 2024년 1월 31일
Hello, Ruqi,Thank you for the perfect rating! We're delighted to hear that you had a great experience during your stay. If you have any further comments or suggestions, please feel free to share. We look forward to welcoming you back in the future!Best regards,

2/10 - 너무 별로예요

Wyatt

2024년 1월에 1박 숙박함
답변 제공: Rosita 님, 2024년 1월 31일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Regards,

10/10 - 훌륭해요

Gladys

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent
2024년 1월에 1박 숙박함
답변 제공: Rositta 님, 2024년 1월 30일
Hello, Gladys,Thank you for the perfect rating! We're delighted to hear that you had a great experience during your stay. If you have any further comments or suggestions, please feel free to share. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Charles

2024년 1월에 1박 숙박함
답변 제공: Rositta 님, 2024년 1월 30일
Hi Charles,Thank you for the wonderful rating! If you have any feedback or suggestions for further improvement, please let us know. We hope to see you again soon.Sincerely,RosittaGuest ServiceBest Western Plus Burnaby Hotel

10/10 - 훌륭해요

Denice

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The amenities, you had all you needed on a vacation .
2023년 12월에 20박 숙박함
답변 제공: Ankit 님, 2024년 1월 14일
Hi Denice,We're delighted to hear that you found all the amenities you needed for your vacation during your stay with us. Your comfort and convenience are important to us, and we aim to provide everything our guests require for a pleasant and enjoyable visit. Thank you for your kind words, and we look forward to serving you again on your future vacations. If you have any specific preferences or requests for your next stay, please don't hesitate to let us know.Best regards,Ankit K.Front Office Manager

10/10 - 훌륭해요

Leeanna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
They were great at booking pet friendly with my large dogs. Most hotels give me trouble with my dogs, they are well behaved and quiet but they are big. Thank you best western.
2023년 12월에 4박 숙박함
답변 제공: Ankit 님, 2024년 1월 9일
Dear Valued Guest,We're thrilled to hear that you had a positive experience booking a pet-friendly room for your furry friends. At Best Western, we understand the importance of accommodating all our guests, including their pets. Thank you for choosing Best Western, and we look forward to welcoming you and your dogs back for another enjoyable stay in the future. If you have any specific requests or preferences for your next visit, please don't hesitate to let us know.Best regards,Ankit K.Front Office Manager