We wish for all of our guests to enjoy the very best in hospitality, so I was disappointed to see that you did not have a perfect stay. We would love to hear more about your experience so we can make all necessary changes. We hope to welcome you again in the future to regain your trust in our hotel.Warm regards,Angela PlummerExecutive Assistant to the General Manager

I am so sorry to hear that your experience fell short of expectations. We would love to receive detailed feedback so we can investigate further and make any necessary changes to the guest service we offer. We truly wish for all of our guests to have a memorable stay here with us and we hope to have another opportunity in the future to welcome you back and regain your trust in Fairmont Vancouver Airport!Warm regards,Angela PlummerExecutive Assistant to the General Manager

We strive to consistently deliver the very best guest experience so I was delighted to see your feedback. Thank you for taking the time to share your comments and for your loyalty to our hotel. We can't wait to welcome you again! Warm regards, Ryan Rearden Director of Operations

Thank you for choosing our hotel for your layover. I'm so pleased to know that you had a very comfortable stay and you loved our location and amenities. My team and I would love to welcome you back again in the future. Safe travels! Warm regards, Patrick Gosselin General Manager

Thank you for taking the time to review your recent stay during your business trip. I'm pleased to know that you were impressed with our hotel's cleanliness and that you loved the great views. I hope that when your travels next return you to YVR that you will consider joining us again. Warm regards, Patrick Gosselin General Manager

I'm thrilled to see you had a fabulous stay. Thank you for joining us and we hope to welcome you back again soon. Warm regards, Patrick Gosselin General Manager