Dear Dongseon,Thank you very much for staying with us and for taking the time to leave your feedback. We are sorry we could not meet your expectations on this visit. We will be addressing your concerns and making changes to improve. We hope we can earn your patronage once again in the future. Until then, take care. Sincerely,Nick Burrows - Night Manager

Dear Jeon,고객님의 기대에 부응하지 못해 대단히 죄송합니다. 구체적인 피드백을 제공해 주셔서 대단히 감사합니다. 객실 소음 및 전자레인지 사용에 대한 귀하의 우려 사항에 개인적으로 유의하겠습니다. 우리는 당신이 그 위치를 즐길 수 있어서 기쁩니다. 우리는 앞으로 다시 당신을 환영하기를 바랍니다.감사합니다, Nick Burrows - Night Manager

Dear Jin Ki ,Thank you for choosing Pinnacle Hotels, and for your 5 star review of the hotel. We are thrilled that you enjoyed your time with us .We look forward to welcoming you back to Pinnacle Hotels in the future. Best Regards,Jas K Assistant Front Office Manager

Dear yun jung,Thank you for choosing Pinnacle Hotels, and for your review of the hotel. We are disappointed to know that we fell short of your expectations . Please accept or sincerest apologies. Please contact us to discuss further.Best Regards,Jas K Night Manager

Dear Hyunbin, Thank you for choosing Pinnacle Hotels and for your review. We are sorry that you were not satisfied with your recent stay. Please do not hesitate to contact us directly if you would like to discuss your experience in further detail. Warm Regards, Ciara MurphyAssistant Front Office Manager

Thank you for staying with us and for posting this review. We are sorry to see a rating of 2 out 10 and hope you would consider the Pinnacle Hotel Harbourfront in the future. Thank you

Thank you for choosing Pinnacle Hotels, and for posting your 5 star review of the hotel. We are thrilled that you enjoyed your time with us. We look forward to welcoming you back to Pinnacle Hotels in the future.

Thank you for choosing Pinnacle Hotels, and for taking the time to post your review. We are concerned to learn that you were not entirely satisfied with your experience, please don't hesitate to reach out to us should you wish to share any specific details regarding your stay. Your valuable input will be shared with our team, and will help us to continue to improve and provide great service for our guests. We hope to have you back again in the near future.Warmest regards,Deirdre

Thank you for choosing Pinnacle Hotels, and for your review of the hotel. We are thrilled that you enjoyed your time with us. We look forward to welcoming you back to Pinnacle Hotels in the future.

Thank you for choosing Pinnacle Hotels, and for posting your 5 star review of the hotel. We are thrilled that you enjoyed your time with us. We look forward to welcoming you back to Pinnacle Hotels in the future. Warmest regards,

Thank you for choosing Pinnacle Hotels, and for your review of the hotel. We are concerned to learn that you were unsatisfied with you stay. We hope that we may have an opportunity to welcome you back to Pinnacle Hotels in the future.

Hello Jelra, Thank you for choosing Pinnacle Hotels, and for taking the time to post your review. We are sorry to learn that you were not entirely satisfied with stay, we appreciate your feedback. Your valuable input will be shared with our team, and will help us to continue to improve and provide great service for our guests. We hope to have you back again in the near future.

Thank you for choosing Pinnacle Hotels, and for your review of the hotel. We are thrilled that you enjoyed our view and price point. We will definitely take note of your comments for future renovation and upgrade plans. We look forward to welcoming you back to Pinnacle Hotels in the future! Sincerely, Elisa Guest Services

Dear Guest, Thank you for choosing Pinnacle Hotels and for your review. We hope to welcome you back again in the future. Warm Regards, Ciara Murphy Assistant Front Office Manager

Dear Alanna, Thank you for tour wonderful review! We are so happy to hear that you enjoyed your stay with us, and that our location and friendly staff were particular highlights. We work hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon!Kind Regards, Mackenzie, Front Office Manager

Dear Lori, Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!Kind Regards, Mackenzie, Front Office Manager

Dear Jane, Thank you so much for taking the time to rate us. We hope to have you back with us soon so you can try our facilities on your next stay!Kind Regards, Mackenzie, Front Office Manager

Dear Betty Anne, We appreciate you sharing the concerns you encountered during your recent stay at our property. Reviews like yours give us an opportunity to address areas of improvement. We will be taking your feedback into consideration as we are always looking for ways to enhance our services.Thank you, Kind Regards, Mackenzie, Front Office Manager

Dear Sara, Thank you for taking the time to leave us a review! I will pass this message on to our team to tell them to keep up the good work! Appreciate your feedback. We hope to welcome you again one day soon. Kind regards, Mackenzie, Front Office Manager

Dear Freigncheska,Thank you so much for staying with us. Fantastic to hear you had a quiet stay with a nice harbour view. We'll see you next time.Sincerely,Nick Burrows - Night Manager

Dear Colin, Thank you for your ratings. We are delighted to know that you enjoyed your stay with us. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out! Kind Regards, Mackenzie, Front Office Manager

Dear Craig,We really appreciate you leaving us a perfect review. Thank you so much for thinking so highly of the Pinnacle Hotel. We are already looking forward to welcoming you back.Sincerely,Nick Burrows – Night Manager

Dear Kyle,Thank you for staying with us and for complimenting our staff. We are so glad you noticed how clean it was. See you again soon for another great workout. Sincerely,Nick Burrows - Night Manager

Dear Fernanda,Thank you so much for staying with us. We appreciate you taking the time to leave this review. We look forward to having you check in once again. Sincerely,Nick Burrows - Night Manager

Dear Rhonda,Thank you for your compliments about our location. We really appreciate you choosing us during your time in Vancouver. See you again soon. Sincerely,Nick Burrows - Night Manager

Dear Micheline,Thank you so much for staying with us. We're happy to hear you had awesome meals at P2B restaurant. We look forward to having you back for more sightseeing in Stanley Park.Sincerely,Nick Burrows - Night Manager

Dear Kyle,Thank you so much for staying with us during your time in Vancouver. We are sorry we did not have the availability for your complimentary upgrade. Please bring this up next time you are with us we cannot wait to make it up to you. Sincerely,Nick Burrows - Night Manager

Dear Margaret,Thank you for staying with us and complimenting our views, cleanliness and security. We hope to see you again very soon.Sincerely,Nick Burrows - Night Manager

Dear James, Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay at our hotel, particularly our location. Thank you again for choosing us and we hope to welcome you back in the future.Kind regards, Mackenzie, Front Office Manager

Dear Izabella, Thank you for taking the time to leave us a review! We appreciate your detailed feedback. We hope to welcome you back one day soon.Kind regards, Mackenzie, Front Office Manager

Dear Nijat, Thank you for taking the time to leave us a wonderful review. We look forward to welcoming you back one day soon!Kind regards, Mackenzie, Front Office Manager

Dear Mark, Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us! Kind Regards, Mackenzie, Front Office Manager

Dear Shirley, Thank you for staying with Pinnacle Hotels and for taking the time to share your experiences with us. My apologies for the inconvenience of the beds. Your feedback has been passed on to our housekeeping manager for further investigation. We hope we can welcome you back again soon.Kind Regards, Mackenzie, Front Office Manager

Dear Tracey, Thank you for choosing us and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back one day soon.Kind Regards, Mackenzie, Front Office Manager

Dear Cheryl, Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work. We hope to welcome you back one day soon!Kind Regards, Mackenzie, Front Office Manager

Dear Mitchell, Thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area. Kind Regards, Mackenzie, Front Office Manager

Dear Heather, Thank you so much for your wonderful review. We look forward to welcoming you back one day soon!Kind Regards, Mackenzie, Front Office Manager

Dear Seung, Thank you for your wonderful review! We are thrilled to hear you had an excellent stay with us! We look forward to welcoming you again one day soon.Kind Regards, Mackenzie, Front Office Manager

Dear Kathleen, Thank you for taking the time to leave us a review. We hope you had an enjoyable stay and we look forward to welcoming you again soon. Kind Regards, Mackenzie, Front Office Manager

Dear Otilio, Thank you for your wonderful review! We are thrilled to hear our staff were able to accommodate you thought-out your stay! i will ensure to pass the feedback onto them.Kind Regards, Mackenzie, Front Office Manager

Dear Trisha and Mike, Thank you for taking the time to leave us a review. We look forward to welcoming you back one day soon!Kind Regards, Mackenzie, Front Office Manger

Dear Naomiki,私たちの見解を褒めていただきありがとうございます。 いつもご宿泊いただき誠にありがとうございます。 また次回お会いしましょう。Sincerely,Nick Burrows - Night Manager

Dear Eric, Thank you for taking the time to write us a stellar review! We appreciate your feedback and look forward to welcoming you back soon!Kind Regards, Mackenzie, Front Office Manager

Dear Shannon, Thank you so much for your wonderful feedback! I will ensure pass this on to my team to ensure to keep up the good work! We look forward to welcoming you again one day soon! Until then, Take Care!Kind Regards, Mackenzie, Front Office Manager

Dear Jennifer, Thank you for your feedback. We appreciate your comments and have taken these on board. Unfortunately we do not have any microwaves available to guests as its a health and safety risk however next time once we are notified about the fridge issue we can rectify it right away. Thank you.Kind Regards, Mackenzie, Front Office Manager

Dear Abulhadi, Thank you for your feedback. We apologize for the inconvenience you experienced during your stay and we understand how disappointing this can be. We strive to provide the best possible experience to our guests and regret that it didn't seem to have been delivered in this case. Please feel free to contact us at anytime to discuss your matters in more detail.Thank youMackenzie, Front Office Manager