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쉐라톤 밴쿠버 에어포트 호텔 여행 후기

4 out of 5
쉐라톤 밴쿠버 에어포트 호텔
7551 Westminster Hwy, Richmond, BC

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 489개 이용 후기 중 201개" "
평점 8 - 좋아요. 489개 이용 후기 중 164개" "
평점 6 - 괜찮아요. 489개 이용 후기 중 65개" "
평점 4 - 별로예요. 489개 이용 후기 중 39개" "
평점 2 - 너무 별로예요. 489개 이용 후기 중 20개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very satisfied
The room was very clean and all facilities were new. The surroundings were very quiet. The food at the restaurant on the first floor was also very satisfactory. Parking was also free. There is a large shopping mall in front of the hotel which was very convenient. It was very nice to be able to use Netflix. I plan to use it for my next business trip.
2021년 9월에 2박 숙박함
답변 제공: Brad 님, 2021년 10월 14일
Thank you so much for your positive feedback! Looking forward to having you back.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
금액.명성 대비 아쉬운 서비스
공항에서 이동하기에 좋은 위치에 있으며, 근처에 리치몬드 지역을 둘러보기 좋은 위치였습니다. 그러나 금액 대비 객실과 호텔의 상태는 매우 노후했으며, 쉐라톤의 이름에는 미치지 못하는 서비스였습니다.

8/10 - 좋아요

Branden 님, Seoul

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good location and cozy
Its location is very near by airport, shopping and nice restaurants. Room is clean and cozy.

10/10 - 훌륭해요

Herb

2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Deborah

2023년 8월에 1박 숙박함

8/10 - 좋아요

Azizah 님, Edmonton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
There was a staff strike when we were there. Our stay was not pleasant as the dining room, Starbucks, and the pool were closed. It was noisy at times as the strikers were making lots of noises with their shouting and drumming. We had to ask the front desk for anything that we need for our room, however, they were helpful. Overall, the staff at the front desk were friendly and helpful.
2023년 6월에 4박 숙박함

4/10 - 별로예요

Jodie

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
We were suppose to be at the Sheraton but due to the labor dispute they had arranged for us to stay at the Marriott which was located across the parking lot. It was very loud outside with noisemakers and music from the people on strike which ruined our stay. I did not like our hotel room- their was no privacy with the bathroom located in the middle of the suite and no locks on the sliding doors to bathroom. Will not be staying at either hotel again
2023년 7월에 2박 숙박함

2/10 - 너무 별로예요

TOSHIO

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
シェラトンエアポートホテルを予約してましたが宿泊期間中従業員のストライキの為シェラトンエアポートホテルには泊まれませんでした、代わりに用意されたのは隣接のマリオットホテルでした。部屋にはガウンもスリッパも無く不便でした。2泊め前にシェラトンのプールでくつろぐ事も出来ませんでした、朝食もシェラトンでは休業でした。宿泊者の私にシェラトンからもXperiaからもなにも聞かされて貰えなかったのが残念です。コロナ開けての数年振りのバンクーバーなので明日けらはガウンもスリッパも朝食もある普通のホテルに泊まります。
2023년 7월에 2박 숙박함

4/10 - 별로예요

Diane

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스
We had to change hotels to the Hilton and there was no shuttle service so we had to pay, and as group of 11 it was quite expensive. Since it took so long to get the service, we arrived to the hotel later than expected and we were quite famished. Asked if there was anyway to get some food or drink, and the answer was a stern no. I am aware that there was a strike going on at the time, but come on. You need to do better.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Ying

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Robin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is close to shopping and the transportation links into the downtown area. The staff were very helpful and friendly. The hotel was having a few labour disputes during our visit but the staff and management when above and beyond to ensure it had minimal effect on our stay.
2023년 6월에 4박 숙박함

6/10 - 괜찮아요

Kim

2023년 6월에 3박 숙박함

8/10 - 좋아요

Boris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Amanda

2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Li wah

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I am writing to express my disappointment and frustration with my recent stay at your hotel. Unfortunately, my experience was negatively impacted by the ongoing labor strike, which resulted in a number of disruptions to my stay. Firstly, my room was not cleaned and no one refilled the essential toiletries nor linen during my stay. This made my stay quite uncomfortable, as I had to manage with limited resources and had to purchase additional items myself. Furthermore, the hotel restaurants were not open, and the alternative options were not up to standard and quite unsatisfactory. The overall cleanliness of the hotel was also subpar, which made me feel uneasy and uncomfortable throughout my stay. Moreover, despite the disruptions, your hotel did not make any relocation arrangements nor did it offer any compensation for the inconvenience caused to us .As a result, I had to bear the discomfort and inconvenience throughout my stay. I kindly request that you consider offering some sort of compensation for the disruption to my stay. I believe that it is only fair to receive adequate compensation for the inconvenience and discomfort caused by the labor strike. I hope that you take my concerns seriously and take appropriate measures to ensure that future guests do not experience similar disruptions. Thank you for your attention to this matter. Sincerely, Leo Tam
letter from GM of hotel
2023년 6월에 5박 숙박함

10/10 - 훌륭해요

li

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Catherine

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Arturo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just right
Overnight stay next to the airport. Hotels have shuttle service so very convenient for following day back to airport. I house Starbucks or restaurant available. Comfy beds. All I needed
2023년 5월에 1박 숙박함

8/10 - 좋아요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Walking distance to the Olympic oval and to the mall.
2023년 5월에 4박 숙박함

8/10 - 좋아요

Kimberley

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 6박 숙박함

10/10 - 훌륭해요

Carol J

2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Lareina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
So convenient and nice staff!
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Gunnar

2023년 4월에 2박 숙박함

8/10 - 좋아요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Hotel
Clean room. Comfortable. Close to SkyTrain and amenities.
2022년 10월에 1박 숙박함

4/10 - 별로예요

Jia Ling

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The price is expensive, the room facilities are average, slippers need money! Bad review
2023년 4월에 1박 숙박함
답변 제공: Cara 님, 2023년 4월 16일
Dear Jia Ling,Thank you for taking the time to write a review about us. We do apologize that we were unable to meet your expectations. We will let the appropriate departments know about your feedback.

6/10 - 괜찮아요

chad 님, Kelowna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We were staying here for a youth tournament and it was quite noisy til 11:30 with kids running around. The rooms are dated, but I am guessing that is why the “tournament” hosting rooms are what they are. They are spending $$ revamping the rooms and ours hadn’t got their just yet. Make sure you ask for the South Tower vs North Tower as the rooms are redone and quite nice their I’m told
2023년 4월에 1박 숙박함
답변 제공: Cara 님, 2023년 4월 16일
Dear chad,Thanks for taking the time to write a review about us. We do apologize for the noise disruptions during your stay.We would love to welcome you back again soon also when all our renovations are done!

10/10 - 훌륭해요

Eknoor

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 3월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

roger

2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Pei Wen

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great!
2023년 3월에 3박 숙박함

10/10 - 훌륭해요

Marie-Florence

2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Chris

2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Beverley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location with easy airport shuttle service.
My stay was short & sweet. The shuttle service was very good from airport to hotel at 11:30 pm. Fast and friendly check-in. Very quiet room. Lovely comfortable bed. Great setup for anyone who may be travelling for business and require desk space. I didn’t have time to explore the surrounding area, or fully enjoy the room, but will definitely use the hotel again when travelling or on business in Richmond. Handy Starbucks location on site. The pub/restaurant located in the main area infront of reception area is handy, the food was basic fair at a reasonable price for breakfast anyway.
Lovely huge shower, no tub
Bathroom vanity area
Office desk available
View from room
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

John 님, Etobicoke

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very well run hotel - excellent staff.
2023년 2월에 1박 숙박함

6/10 - 괜찮아요

Andrea

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
Andrea at the front desk was great. Checked me in quick. Friendly. The hotel has a few different towers and it is a bit of a trek to get around. My husband and I were carrying our sleeping toddlers plus pushing a cart with our luggage and dog crate. By the time we walked all the way to our room on the 8th floor of the North tower, we noticed the bed was not made and there was a dirty towel on the bathroom counter. Obviously they forgot to clean the room before giving it to us. I called front desk immediately and they moved us to another room and gave a bit of a discount. However, it was very inconvenient to now have to trek all the way back to front desk to get new keys and then move to a different room. The hotel is pretty old. Definitely time to update. I was also disappointed that the pool was outdoor! I was not aware and it was too cold to use. We were excited to take all the kids to the pool for the long weekend so we ended up taking them to Minoru pool. That pool was super nice! Newly updated. Was massive. The lazy river, water slide, and rock climbing wall were fun. I did like that this hotel was pet friendly and that they offered a dog bed and dog bowls. Overall, mediocre experience and I would not stay here again.
2023년 2월에 2박 숙박함

10/10 - 훌륭해요

kyriacos

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Rosie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice comfortable hotel within walking distance to shopping. Starbucks in lobby was excellent and ideal. Rooms weren’t restocked after arrival with coffee/tea but overall great hotel
2023년 2월에 5박 숙박함

10/10 - 훌륭해요

Brenda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2023년 2월에 1박 숙박함

4/10 - 별로예요

Randi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Very rundown room. Furnace very noisy and I could hear people next door and in the hallway
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Tony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 2월에 3박 숙박함

8/10 - 좋아요

Maggie Yin Fong

2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Guozhen

2023년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
The room was comfortable and clean. The decor in the halls and room is dark, it would be nice to have new carpets in the hallways and a lighter paint job on the ceiling. Overall a very nice hotel.
2023년 2월에 1박 숙박함

6/10 - 괜찮아요

Janet

연인과의 여행
좋아요: 편의 시설/서비스
Surprised had to pay for parking while there
2023년 2월에 1박 숙박함

6/10 - 괜찮아요

David

2023년 2월에 4박 숙박함

8/10 - 좋아요

John 님, Etobicoke

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Everything was very good, except the heating unit was too loud and woke us up every time it turned on.
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스, 객실의 편안함
Needs updating
I have stayed at the Sheriton Vancouver Airport many times usually in the South tower and loved it This time I stayed in the North tower and it was dated and tired looking The hallway was shabby and rugs need cleaning The staff, the restaurant and everything else was great
2023년 1월에 1박 숙박함

8/10 - 좋아요

Peng

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Everything is good except our bed was a bit sunken so my husband woke up with back pain! Maybe we just got unlucky so we probably will give this hotel another try.

10/10 - 훌륭해요

Nicole

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We absolutely loved our stay. Friendly, incredible staff, great amenities, wonderful food in the restaurant and a beautiful pool. Very convenient for shopping and dining. We will be back!
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Martin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함