외관

웨스트워드 인 & 스위트 여행 후기

2 out of 5
웨스트워드 인 & 스위트
19682 Fraser Highway, Langley, BC

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 783개 이용 후기 중 226개" "
평점 8 - 좋아요. 783개 이용 후기 중 291개" "
평점 6 - 괜찮아요. 783개 이용 후기 중 148개" "
평점 4 - 별로예요. 783개 이용 후기 중 53개" "
평점 2 - 너무 별로예요. 783개 이용 후기 중 65개" "

7.6/10

청결 상태

8.2/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 8월에 2박 숙박함
Thank you for staying at Westward Inn & Suites. We would love to get more information about your stay. Please visit our website to contact us.

10/10 - 훌륭해요

SEUNGJUN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Owners are so friendly and kind
2024년 4월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2024년 4월 17일
Thank you for choosing the Westward Inn & Suites! We are very pleased you had a great experience with us and look forward to your next visit!Thanks so much for the awesome review!

6/10 - 괜찮아요

Masooma

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Average
2024년 4월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2024년 4월 17일
Thank you for staying with us at the Westward Inn & Suites. We hope to see you again soon!

8/10 - 좋아요

Georgi 님, Logan Lake

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a good budget motel. My only complaint is there was no coffee maker in the room so we went and bought one. They have coffee in the office but that is inconvenient for us. Otherwise, the room is good value for the money.
2024년 4월에 2박 숙박함
답변 제공: Westward Inn Management 님, 2024년 4월 13일
Thank you for staying. If You ask at the office we may be able to provide a coffee maker while you stay. We hope to see you again soon!

8/10 - 좋아요

William 님, Nanoose Bay

좋아요: 청결 상태, 직원 및 서비스
The property is convenient with lots of shopping and dining within walking distant. It’s an older motel but is clean, comfortable and reasonably priced.
2024년 4월에 1박 숙박함
답변 제공: Westward Inn & Suites 님, 2024년 4월 13일
Thank you for staying with us. Hope to see you again!

6/10 - 괜찮아요

Kaitlin

반려동물 동반 여행, 가족 여행
Was decent for the price. You get what you pay for. If you are just looking for a place to crash then it’s a good option.
2024년 3월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2024년 4월 17일
Thank you for staying with us at the Westward Inn & Suites. We hope to see you again soon!

2/10 - 너무 별로예요

Chelsea

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely disgusting. The walls were peeling and the floor was sticky. There were homeless people and hookers wandering past the windows. The bathroom faucet didnt work so we had to use the bathtub to wet a washcloth. We pulled out the beds and the floor and ledges were filthy. There was paint on all the lighting fixtures so they clearly didnt remove them prior to painting, and the walls looked like they had one coat of primer. The bathroom walls were cinderblock and half painted and the caulking around the tub and sink looked like it was done by a child. Foul, no stars. Would never recommend to anyone.
2024년 3월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2024년 4월 17일
Our deepest apologies for the room.Unfortunately the room you were given for your one night stay here wasn't supposed to be rented out as it was scheduled to be repaired.We here at the Westward Inn truly pride ourselves on the cleanliness of our rooms, even if they are older then some more expensive accommodations in the area. An error in paper work allowed that room to be listed as completed and ready and again we apologize for the conditions within the room itself.As for the "Homeless and Hookers" you first mentioned, we have a strict manned Security system in place and have had zero reports of any such activity here for years, any such activity is detected by our CCTV system and dealt with quickly with any suspicious activities on the property.I am happy to refund your stay with us due to the circumstances if you could call our office directly (Sunday through Wednesdays between 3:pm and 10:pm and speak with Lance to arrange it.

8/10 - 좋아요

Wendy

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Westward Inn Management 님, 2024년 3월 31일
Thank you for staying with us at the Westward Inn & Suites. We hope to see you again soon!

4/10 - 별로예요

Erin

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The manager was a very nice man. Really appreciate his friendly, kind service! However we were pretty disappointed to find that our room was in really rough shape. Beds sheets were clean and towels were fresh, but the room itself was falling apart. Bathroom fan was literally falling off and not working, tub finish was all peeling off, paint splattered carelessly on floors, baseboards filthy, entrance door filthy and scuffed up, cobwebs on bathroom ceiling. Fantastic rate but you get what you pay for I guess! Would not stay here again.
2024년 3월에 3박 숙박함
답변 제공: Westward Inn Management 님, 2024년 3월 31일
My apologies that your room was not to your liking. We are currently doing renovations to our rooms and unfortunately you were put in a room that was not fully completed. We are very sorry for this over site (some paperwork got crossed up) and I would like the opportunity to make it up to you by offering you a FREE night in a room that is actually fully ready for our guests. Please call the office directly to arrange this with Lance.Lance C.Management TeamWestward Inn & Suites

10/10 - 훌륭해요

Kate

2024년 3월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2024년 4월 17일
Thank you for choosing the Westward Inn & Suites! We are very pleased you had a great experience with us and look forward to your next visit!Thanks so much for the awesome review!

8/10 - 좋아요

RICHARD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Westward Inn Management 님, 2024년 3월 24일
Thank you for staying with us. We appreciate your patronage and hope to see you again soon.

10/10 - 훌륭해요

Pauline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Centrally located to numerous casual dining as well as fine. Strip malls as well as a huge mall.
2024년 3월에 3박 숙박함
답변 제공: Westward Inn Management 님, 2024년 3월 19일
Thank you for choosing the Westward Inn & Suites! We are very pleased you had a great experience with us and look forward to your next visit!Thanks so much for the awesome review!

8/10 - 좋아요

Katherine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel and friendly staff. Just a strange smell in the hotel room. Not a dirty smell, just a little weird.
2024년 3월에 2박 숙박함
답변 제공: Westward Inn & Suites 님, 2024년 3월 16일
Thank you for staying with us. Please come again.

4/10 - 별로예요

Artur

2024년 3월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2024년 4월 17일
I would like to hear from you as to what the issues you must have experienced here during your stay to warrant a 2/5.Please let our Management team know so we can be better.

10/10 - 훌륭해요

Lyra

2024년 3월에 1박 숙박함
답변 제공: Westward Inn & Suites 님, 2024년 3월 30일
Thank you for staying with us. We hope to see you again!

8/10 - 좋아요

Cathie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Westward Inn Management 님, 2024년 3월 10일
Thank you for staying with us at the Westward Inn & Suites. We hope to see you again soon!

8/10 - 좋아요

HJ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Westward Inn & Suites 님, 2024년 3월 2일
Thank you for staying with us. Please come again!

6/10 - 괜찮아요

Ghislain

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: Westward Inn Management 님, 2024년 2월 20일
Thank you for staying with us at the Westward Inn & Suites. We hope to see you again soon!

8/10 - 좋아요

Chelsie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Surprisingly cute little property. Staff were super friendly and helpful, room was nice and clean. Updates are looking good, some little things to be done but for the price point no complaints!! Would return 😁
2024년 2월에 2박 숙박함
답변 제공: Westward Inn & Suites 님, 2024년 2월 19일
Thank you for your patronage ! We hope to see you again !

10/10 - 훌륭해요

youngsook

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: Westward Inn & Suites 님, 2024년 3월 1일
Thank you for staying with us! We hope to see you again!

10/10 - 훌륭해요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2024년 2월 13일
Thank you for choosing the Westward Inn & Suites! We are very pleased you had a great experience with us and look forward to your next visit!Thanks so much for the awesome review!

10/10 - 훌륭해요

Gagan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 2월에 3박 숙박함
답변 제공: Westward Inn & Suites 님, 2024년 2월 9일
Thank you for staying with us. We hope to see you again soon!

10/10 - 훌륭해요

Wajib

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cute and perfect for exactly what you need
2024년 2월에 1박 숙박함
답변 제공: Westward Inn & Suites 님, 2024년 2월 9일
Thank you for staying with us. We hope to see you again soon!

8/10 - 좋아요

Cathie

2024년 1월에 1박 숙박함
답변 제공: Westward Inn & Suites 님, 2024년 3월 22일
Thank you for staying with us

10/10 - 훌륭해요

Rajindersingh

2024년 1월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2024년 1월 31일
Thank you for choosing the Westward Inn & Suites! We are very pleased you had a great experience with us and look forward to your next visit!Thanks so much for the awesome review!

10/10 - 훌륭해요

George

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2024년 1월 22일
Thank you for choosing the Westward Inn & Suites! We are very pleased you had a great experience with us and look forward to your next visit!Thanks so much for the awesome review!

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to work during the snowstorm. Clean and quiet, priced right!
2024년 1월에 2박 숙박함
답변 제공: Westward Inn Management 님, 2024년 1월 22일
Thank you for choosing the Westward Inn & Suites! We are very pleased you had a great experience with us and look forward to your next visit!Thanks so much for the awesome review!

10/10 - 훌륭해요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Always enjoy staying at the Westward Inn
Clean room. Great service. Slept great. Centrally located. Always enjoy staying at the Westward Inn!
2024년 1월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2024년 1월 10일
Thank you for choosing the Westward Inn & Suites! We are very pleased you had a great experience with us and look forward to your next visit!Thanks so much for the awesome review!

2/10 - 너무 별로예요

Brad

2023년 12월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2024년 1월 10일
Just a reminder you still have an outstanding balance owing here.I understand how frustrating it must have been being asked to leave at the check-out time and how dare those other guests book a room and expect to be able to check in in a timely manner. I'm going to guess that when Science actually discovers the center of the Universe you're going to be awfully upset to discover that it's not you.Have a blessed day!

10/10 - 훌륭해요

Matthew

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Individual at front desk very personable and helpful
2024년 1월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2024년 1월 22일
Thank you for choosing the Westward Inn & Suites! We are very pleased you had a great experience with us and look forward to your next visit!Thanks so much for the awesome review!

10/10 - 훌륭해요

Wendy

Very relaxed
2023년 12월에 2박 숙박함
답변 제공: Westward Inn Management 님, 2024년 1월 7일
Thank you for choosing the Westward Inn & Suites! We are very pleased you had a great experience with us and look forward to your next visit!Thanks so much for the awesome review!

8/10 - 좋아요

Simar

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2023년 12월 31일
Thank you for staying with us at the Westward Inn & Suites. We hope to see you again soon!

8/10 - 좋아요

Dale

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2023년 12월 30일
Thank you for staying with us at the Westward Inn & Suites. We hope to see you again soon!

10/10 - 훌륭해요

Garry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
all was good
2023년 12월에 2박 숙박함
답변 제공: Westward Inn Management 님, 2023년 12월 29일
Thank you for staying with us and please think of us next time!

2/10 - 너무 별로예요

Ranjeet

2023년 12월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2024년 1월 22일
You should be ashamed of yourself. You didn't even show up for your reservation. Our check in time is between 2 and 10 PM and our office is open until 11PM.The fact that you refused to check in on time or even call us with the problem is all on you. To give such a poor rating because you pooched your own reservation is reprehensible. Time to take some responsibility.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
If it is just for sleeping, then its good
It was an experience. Staff was super friendly and nice. Room smelt like cigarettes and the toilet was dirty. Two small pillows for a queen size bed. The rooms were spacious and the hardwood floors are nice. I was just passing through and needed a place to sleep, so this did the job. The biggest positive of this place, other than excellent staff, is the location. Lots of food places nearby.
2023년 12월에 1박 숙박함
답변 제공: Westward Inn & Suites 님, 2023년 12월 29일
Thank you for staying with us and we hope to see you again.Regards

10/10 - 훌륭해요

Brad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Westward Inn Management 님, 2023년 12월 21일
Thank you for choosing the Westward Inn & Suites! We are very pleased you had a great experience with us and look forward to your next visit!Thanks so much for the awesome review!

6/10 - 괜찮아요

Amandip

2023년 12월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2023년 12월 12일
Thank you for choosing the Westward Inn & Suites! We would like to hear from you what we might be able to do for you to rate our Inn higher than a 3/5?What were you looking for that we didn't have? - Your input is important to us! - Thank you for your review!

8/10 - 좋아요

Kyle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Westward Inn Management 님, 2023년 12월 12일
Thank you for choosing the Westward Inn & Suites! We are pleased you enjoyed your stay with us! Thank you for leaving a review as well!

8/10 - 좋아요

Cathie

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2023년 12월 12일
Thank you for choosing the Westward Inn & Suites! We are pleased you enjoyed your stay with us! Thank you for leaving a review as well!

2/10 - 너무 별로예요

Melissa 님, Seattle

별로예요: 편의 시설/서비스
Dumpy
2023년 12월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2023년 12월 12일
Sorry you didn't seem to enjoy your stay. We are an Economy Motel and understand that you may have higher expectations in life, but to call it "Dumpy" when you paid under 100 for a renovated double room seems harsh. We do hope you find accommodations more fitting to your lifestyle in the future.

10/10 - 훌륭해요

Rajinder

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
5star
2023년 11월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2023년 12월 5일
Thank you for choosing the Westward Inn & Suites! We are very pleased you had a great experience with us and look forward to your next visit!Thanks so much for the awesome review!

4/10 - 별로예요

Bhavuk

2023년 11월에 2박 숙박함
답변 제공: Westward Inn Management 님, 2023년 12월 21일
Thank you for choosing the Westward Inn & Suites!We would like to hear from you what we might be able to do for you to rate our Inn higher than a 2/5?What were you looking for that we didn't have? - Your input is important to us!

8/10 - 좋아요

RICHARD

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
it was all good..
2023년 11월에 2박 숙박함
답변 제공: Westward Inn Management 님, 2023년 11월 27일
Thank you for choosing the Westward Inn & Suites! We are pleased you enjoyed your stay with us! Thank you for leaving a review as well!

10/10 - 훌륭해요

Ron

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Managers Always great Older motel but always clean
2023년 11월에 3박 숙박함
답변 제공: Westward Inn Management 님, 2023년 11월 27일
Thank you for choosing the Westward Inn & Suites! We are pleased you enjoyed your stay with us! Thank you for leaving a review as well!

6/10 - 괜찮아요

Rob

2023년 11월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2023년 11월 22일
Thank you for choosing the Westward Inn & Suites! We would like to hear from you what we might be able to do for you to rate our Inn higher than a 6/10?What were you looking for that we didn't have ?Thank you for your review!

10/10 - 훌륭해요

Emil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great value for money. Good location for my purposes. Updated bathroom
2023년 11월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2023년 11월 27일
Thank you for choosing the Westward Inn & Suites! We are pleased you enjoyed your stay with us! Thank you for leaving a review as well!

4/10 - 별로예요

William

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location wasnt bad for our needs. Very convenient having laundry on site. Staff friendly and helpful. I found the bed fairly comfortable but my spouse thought it was too hard. Good water pressure in the shower but showerhead too low for tall people. Hairdryer (didnt use so dont know if it worked), soap and shampoo. Small microwave and fridge. Didnt like like the cleanliness of the room. No recent cleaning under the bed or anywhere else not in the center of the room. Not sure when floor was last washed. Fridge not clean and food frozen in the thick ice in the icebox of the fridge. Mold in the bathroom. Issues covered over with paint and not properly fixed. Lack of cleanliness a big turn off. Won't be chosing to stay there again.
2023년 11월에 2박 숙박함
답변 제공: Westward Inn Management 님, 2023년 11월 15일
I'm sorry to hear of your problems during your 2 day stay with us. I truly wish you would have brought these issues to my attention during your stay as I would have immediately fixed those issues.I checked the room you were in and didn't see any sign of any mold, the room was cleaned the morning of your arrival by two of our more experienced house-keepers I would have approached them with your concerns had you come to me with them then.Our mini fridge you had in your room was checked as well and no ice or items were found, again I can't fix it if I'm not aware of it right?I am happy to hear you liked the location and the Staff.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just bad all around.
Room was gross. Just absolutely gross. My charger would fall out of the plugins. The bedside lamps they provide was a joke because they couldn’t be plugged in and stay on (if you sit on the bed and move at all, the lamp goes on and off). The comforter smelled like piss. Customer service was a head ache and a half.
2023년 11월에 2박 숙박함
답변 제공: Westward Inn Management 님, 2023년 11월 15일
I'm sorry to hear of your issues during your 2 day stay with us! Oh how I wish you would have brought those issues to my attention then.I have checked the outlets and did indeed find them to be worn out and they have since been replaced with new outlets. I would have happily moved you to a different room just for that alone.I don't understand why, if the duvet smelled of urine (of all things) you wouldn't have demanded that to be corrected. ALL the bedding is (and always has been) professionally washed between each and every guest I would have jumped at the opportunity to correct any bedding issue IMMEDIATELY as we have always prided ourselves on our cleanliness. I would like to hear from you as to why the customer service was "a headache and a half". Our Office staff are trained customer service specialists and our prior reviews reflect just that, I would be very interested as to the details on that issue.Feel free to contact me by phone or e-mail if you choose.Lance C.Assistant Manager

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태
2023년 11월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2023년 11월 9일
hank you for choosing the Westward Inn & Suites!We are pleased you enjoyed your stay and look forward to your next visit!