실내 수영장, 시즌별로 운영되는 야외 수영장, 07:00 ~ 19:00 오픈, 수영장 파라솔, 일광욕 의자

호텔 로맨스 & 패밀리 스위트 여행 후기

4 out of 5
호텔 로맨스 & 패밀리 스위트
St Konstantin And Helena Resort, Varna

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 96개 이용 후기 중 44개" "
평점 8 - 좋아요. 96개 이용 후기 중 35개" "
평점 6 - 괜찮아요. 96개 이용 후기 중 14개" "
평점 4 - 별로예요. 96개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 96개 이용 후기 중 0개" "

9.0/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Erika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Schwarzes Meer Konstatin+Elena
Hotel Romance Familie 
 Konstatin+Elena
2023년 9월에 7박 숙박함

8/10 - 좋아요

valentin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Modern building, nice garden, close to shopping and restaurants
2023년 6월에 5박 숙박함

8/10 - 좋아요

Sabine

2023년 3월에 8박 숙박함

10/10 - 훌륭해요

andreas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 2박 숙박함

6/10 - 괜찮아요

Fadi

아이를 동반한 가족 여행
좋아요: 숙박 시설 상태 및 시설
Staff were ok but freindly ,they want to charge for everything, house keeping finish 2:00 pm and if yiu want to clean your room after that there is no chance ,They also were charging for the coffe tablet in the room so what is the point to put a coffe machine in a suite and charge for the tablet ? No welcoming dring to Gold memeber .
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Albena 님, Denville

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 2박 숙박함

10/10 - 훌륭해요

Albena 님, Denville

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had one of the family suits. I was surprised how big, spacious and modern it was. We loved it! The property is beautiful and very clean. Flowers, koi fish pond beatiful, pool. Just amazing. The staff was very kind and attentive.
2022년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Tiptop. Gutes Frühstück. Zu Fuss zu Dentaprime eine knappe Viertelstunde. Hotel eher ältlich aber sehr sauber.
2021년 5월에 11박 숙박함

10/10 - 훌륭해요

andreas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 10월에 7박 숙박함

10/10 - 훌륭해요

andreas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 2박 숙박함
답변 제공: admin 님, 2020년 1월 2일
Dear Guest, Thank you for your high score. Looking forward to welcome you back in the future. With best wishes, "Romance Splendid" team

10/10 - 훌륭해요

roger

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 1박 숙박함
답변 제공: admin 님, 2019년 10월 8일
Dear Guest, Thank you for your top score. We will be happy to see you here again in the future. Best regards: "Romance Splendid" team

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Das Zimmer !!! Spa Bereich ... jeden Tag war für uns eine Überraschung in Zimmer :))) Zimmermädchen Maria -Super
2019년 9월에 7박 숙박함
답변 제공: admin 님, 2019년 9월 18일
Dear Guest, Thank you for taking the time out to give us a review! We are so pleased you were happy with the hotel and our staff! We hope to welcome you back in the future. Kind regards, "Romance Splendid"

10/10 - 훌륭해요

Tina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome
2019년 8월에 2박 숙박함
답변 제공: admin 님, 2019년 9월 9일
Dear Tina, We would like to thank you for your perfect comment. Looking forward to welcome you in the future. Best regards: "Romance Splendid" team

10/10 - 훌륭해요

Tina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Everything was simply awesome . The beds where not as comfortable . Overall it was awesome
2019년 8월에 2박 숙박함
답변 제공: admin 님, 2019년 8월 29일
Dear Tina, Thank you for your kind feedback. Welcome back. Best regards: "Romance Splendid" team

10/10 - 훌륭해요

Cinzia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 4박 숙박함
답변 제공: admin 님, 2019년 8월 16일
Dear Guest, Thank you for your top score. Looking forward to welcome you again. Kind regards: "Romance Splendid" team

8/10 - 좋아요

실제 이용하신 고객

2019년 8월에 7박 숙박함
답변 제공: admin 님, 2019년 8월 12일
Dear Guest, Thank you for your score.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel near a moderate beach.mmmmmmmmmmmmmmmmmmmmmm
2018년 9월에 3박 숙박함
답변 제공: splendid 님, 2018년 9월 25일
Thank you for choosing our hotel. Looking forward to welcome you again. Kind regards: "Romance Splendid" team

8/10 - 좋아요

Mke&Di 님, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel in a quiet location.
Close to the local buses for easy access to Varna, Varna airport and Golden Sands. Close to a supermarket and a short walk to the beach and the centre of St Constantine & Helena. A choice of restaurants and bars are within walking distance.
2018년 9월에 7박 숙박함
답변 제공: splendid 님, 2018년 9월 17일
Dear Mke&Di, Thank you for the excellent review and the high score. We are very pleased to learn that you left with positive impression from our facilities and services. Looking forward to welcome you again! Best regards: "Romance Splendid" team

8/10 - 좋아요

실제 이용하신 고객

+ Pool + Frühstück + Freundlichkeit + sehr großes Zimmer + bequemes Bett - kein Safe - Teppichboden im Zimmer - Beim Duschen wurde der ganze Fußboden nass, weil das Wasser trotz Vorhang vom Wannenrand floss
2018년 8월에 3박 숙박함
답변 제공: splendid 님, 2018년 9월 5일
Thank you for staying with us and for the high score. We are sorry that not all of our services surpassed your expectations, but we will consider your comments and will be happy to welcome you again! Kind regards: "Romance Splendid" team

4/10 - 별로예요

Mathieu 님, Montreal, QC

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Family friendly and calm property allowing for a relaxing stay. However, staff neglected to clean the room on one occasion even if a reminder was sent to front-desk.. twice. This would have been fine if it wasn't for the fact that the bath tub was leaking on the floor of the bathroom after each use even with curtains properly placed, which required drying the floor with multiple towels. Shower head was not properly fixed and kept falling, as well as hair dryer. In summary, bathroom needs a lot of renovation love; the constant pools of water on the floor must have created a moldy environment which I wasn't keen on investigating further...
2018년 8월에 3박 숙박함
답변 제공: splendid 님, 2018년 9월 17일
Dear Mathieu, Thank you for choosing our hotel. We are sorry that not all of our services surpassed your expectations, but we will consider your remarks and will be happy to welcome you again! Kind regards: "Romance Splendid" team

8/10 - 좋아요

Diana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
all ok
2018년 8월에 1박 숙박함
답변 제공: splendid 님, 2018년 8월 22일
Dear Diana, Thank you for the positive feedback and the high score. We are very pleased that you have enjoyed your stay and our level of service surpassed your expectations. Looking forward to welcome you again! Best regards: "Romance Splendid" team

6/10 - 괜찮아요

laura 님, paris

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Vieillot
Chambre vieillotte, tout est à refaire pour valoir 4 étoiles!!!
2018년 8월에 3박 숙박함
답변 제공: splendid 님, 2018년 8월 18일
Chère Laura, Nous vous remercions de que vous étiez notre hôte! Nous prendrons en compte vos commentaires constructifs qui nous aideront à améliorer notre travail et à fournir un service de meilleure qualité à nos clients. Bienvenue!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It is a nice hotel, near to the beach.
We felt very good in this hotel. Next time we are in Bulgaria, we will book it again.
2018년 5월에 6박 숙박함
답변 제공: splendid 님, 2018년 7월 18일
Thank you for the excellent feedback and the top score. We are pleased that you left with positive impression from our services. We will consider you remarks and will be happy to welcome you again! Best regards: "Romance Splendid" team

8/10 - 좋아요

Duhan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice Hotel and clean and friendly staff
2018년 5월에 2박 숙박함
답변 제공: splendid 님, 2018년 6월 12일
Dear Duhan, Thank you for the positive comments and the high score. It is our pleasure to read that our facilities and service meet your expectations. Welcome back! Kind regards: "Boutique Splendid" team

8/10 - 좋아요

JB 님, London

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Nice hotel near the beach
Completely underwhelmed by the welcome we received on arrival both at reception and the restaurant (kept waiting, no apology, no smile), but we received a free upgrade to a lovely suite which was a nice surprise and very clean and comfortable. Kettle and small range of tea in room. The pool is also clean and spacious with plenty of lounge beds. The gym needs a bit of maintenance and was small and hot, but was adequate. Breakfast buffet was same every day, fruit was apples, spam instead of bacon, nice range of cold meats and cheeses, 3 cereals, 3 or 4 types of eggs, yogurt, cottage cheese. If you ask to borrow an iron, you get handed the iron and board over the counter at reception!! It was also hard to get service at the bar. The beach is a short walk away and is quite nice with a shower, as is a supermarket, various restaurants, and a mini golf to be avoided (frustrating, impossible, and not fun --par 3 is highly ambitious -- my scores were 8+-- and if you lose the ball in the dark expect an irate employee to demand 10 lev from you.) There is a market to walk through with a wide range of goods. The Bay is a great restaurant nearby (again the staff are not friendly but the food is excellent). The Butterfly House is a charming little outing where you can hold butterflies, see unusual and really large butterflies and caterpillars.
2017년 7월에 4박 숙박함
답변 제공: romance 님, 2017년 8월 5일
Thank you for the kind words and high score.The feedback from our guests is important to us and we are grateful for receiving both impressions and remarks. We regret that not of all our services met your expectations. We have taken into consideration Your remarks to work on the issues You mentioned in order to improve our guests experience. Looking forward to welcoming you again! Best regards: "Romance Splendid" team

8/10 - 좋아요

Cool

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Eine gutes Hotel mit gutem Hotelteam.
Ich war bei einer Untersuchung in der Dentaprimeklinck daher keine Zeit den feinkörnigen Sandstreifen in Goldstrand und Naturpark zu erreichen mit seinem Wohlfühleffekt .
답변 제공: romance 님, 2017년 5월 25일
Thank you for being our guest! Your feedback is important to us. We will be glad if we have the chance to welcome you here again! Best regards: "Romance Splendid" team

10/10 - 훌륭해요

Will

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff was very hepful and they all knew english. Resterant had very good food and a buffett the day I rrived. Good breakfest. Very clean hotel.
Thank you for being our guests! Your feedback is important to us! Welcome back! Kind regards: “Romance Splendid” team

10/10 - 훌륭해요

Paul George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relaxing stay
Very clean luxury hotel
Thank you for being our guests! Your feedback is important to us! Welcome back! Kind regards: “Romance Splendid” team

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Cosy
Great overall facilities and service but substandard breakfast variety and quality. This has been a disadvantage for a few years now and it is high time for management to take action!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thank you for being our guest! Your feedback is important to us! Welcome back! Kind regards: “Romance Splendid” team

6/10 - 괜찮아요

Rena 님, London

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dentaprime client
this hotel has been recommended by Dentaprime as a hotel who knows the requirements and needs of a dental patient. Unfortunately, this is not so. The dental appointments can start as early as 7:00 am but breakfast is not available before 7:30 am. There is also no room service for breakfast. Also, the most disappointing for me was that there is no coffee making facility in the room. Upon asking, I have been told that I would have to come downstairs to the bar and ask for my morning coffee. At extra charge of course and only consisting of a mini espresso, as the night shift did not know how to use that machine. So, if you come as a dentaprime customer, maybe you are better off booking an apartment,

8/10 - 좋아요

vier-pfoten 님, Bayern

좋아요: 청결 상태, 직원 및 서비스
Ein schönes und ansprechendes Hotel.
Es waren 5 Tage und Nächte die mit dem Dental-Urlaub verbunden so das meine Gesundheit bei der Klinik lag.
답변 제공: "Romance Splendid" team 님, 2017년 3월 20일
Herzlichen Dank für Ihren Besuch. Ihre Meinung ist wichtig für uns. Wir hoffen Sie schon bald wieder einmal bei uns begrüßen zu dürfen. Willkommen immer wieder im Hotel!

10/10 - 훌륭해요

Maxime

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Freudliche Dient
Herzlichen Dank für Ihren Besuch. Ihre Meinung ist wichtig für uns. Wir hoffen Sie schon bald wieder einmal bei uns begrüßen zu dürfen. Willkommen immer wieder im Hotel!

8/10 - 좋아요

Georgios 님, Thessaloniki

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not as good as it seems
Very bad impression to charge the WIFI in the rooms. What kind of all inclusive charges the Internet? It is not all inclusive then! Lack of shampoos in the bathroom. Just one product for both hair and body. Lack of other supplies for bathroom.

10/10 - 훌륭해요

Bettina 님, Osnabrück

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sehr sehr gutes Hotel
Super Hotel
Herzlichen Dank für Ihren Besuch. Ihre Meinung ist wichtig für uns. Wir hoffen Sie schon bald wieder einmal bei uns begrüßen zu dürfen. Willkommen immer wieder im Hotel!

10/10 - 훌륭해요

Andre 님, Deutschland, Osnabrück

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super Hotel
Toller Service und tolles Hotel
Herzlichen Dank für Ihren Besuch. Ihre Meinung ist wichtig für uns. Wir hoffen Sie schon bald wieder einmal bei uns begrüßen zu dürfen. Willkommen immer wieder im Hotel!

8/10 - 좋아요

Tanyia 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A pleasant hotel.
I stayed here for 4 nights. It is quite close to the beach. It is tucked away with conifers that surround the pool area. There are plenty of sunbeds. The standard of food is good. I would stay here again.
답변 제공: “Romance Splendid” team 님, 2017년 3월 20일
Thank you for being our guests! Your feedback is important to us! Welcome back!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant hotel, good service, clean rooms. Food in the restaurant is good. The staff is friendly, speaking several languages.
답변 제공: “Romance Splendid” team 님, 2017년 3월 20일
Thank you for being our guests! Your feedback is important to us! Welcome back!

10/10 - 훌륭해요

Edna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thank you for being our guests! Your feedback is important to us! Welcome back! Kind regards: “Romance Splendid” team

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Weit vom Strand entfernt
Die Elektron. Zimmerschluessel funktionieren selten. Immer ein neues aufladen an der Rezeption erforderlich. Mühsam. Die poolhandtuecher nur gegen Einsatz in cash erhältlich. Ein Einsatz auf Zimmer Nummer wird mal abgelehnt, mal mühsam akzeptiert. Versprochener gratisparklatz ist nur fallweise, und das nur auf der Strasse vorhanden. Frühstück ist 2 Sterne Niveau. Hotel ist für Leistung viel zu teuer. Poolbereich ist recht nett Genügend liegen vorhanden.

10/10 - 훌륭해요

Petranka

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thank you for being our guests! Your feedback is important to us! Welcome back! Kind regards: “Romance Splendid” team

10/10 - 훌륭해요

Silviya 님, Londom

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel for holiday and relaxing
We are so happy and glad we spent our holiday in that hotel
답변 제공: “Romance Splendid” team 님, 2017년 3월 20일
Thank you for being our guests! Your feedback is important to us! Welcome back!

10/10 - 훌륭해요

graham 님, Worthing Sussex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
FABULOUS
Fabulous, Fantastic, Relaxing, The Staff are the Most HelpFull of any Hotel you will stay at, this was our Third Visit and we will be staying again Next Year for sure, :)

6/10 - 괜찮아요

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별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Needs remodel. Rooms are very worn. Staff not very helpful.

10/10 - 훌륭해요

Velizar 님, Toronto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel close to the beach
The hotel looks beautiful and the decor throughout is very pleasant. The staff was very friendly and professional. Overall excellent stay and service. I can definitely recommend it as the best hotel at St.Konstantine and Elena.

6/10 - 괜찮아요

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좋아요: 청결 상태, 숙박 시설 상태 및 시설
Hotel and the surrounding area
Nice hotel. Good facilities. A varied range of food at breakfast and dinner on the buffet if only staying for a few days (beware the coffee at breakfast though - we ordered from the bar instead). Just a heads up...the area around the hotel is full of souvenir stalls and there is little to do in the immediate vicinity. Varna is only a 5 leva bus ride away (or 15 leva by taxi).

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good value for money
I found the hotel to be good value for money. The staff are helpful and friendly and the spa treatments are excellent. The only negative is that drinks have to be paid for separately for evening meals. At breakfast there is tea, coffee and juice all included. The hotel is in a peaceful, idyllic location with good transport links to Golden Sands resort and Varna city centre. I think the rooms could be updated a little, but they were very clean and comfortable enough.
Thank you for being our guests! Your feedback is important to us! Welcome back! Kind regards: “Romance Splendid” team

6/10 - 괜찮아요

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좋아요: 객실의 편안함

6/10 - 괜찮아요

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좋아요: 청결 상태