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클락타워 인 벤투라 여행 후기

3 out of 5
클락타워 인 벤투라
181 E Santa Clara St, Ventura, CA

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1007개 이용 후기 중 451개" "
평점 8 - 좋아요. 1007개 이용 후기 중 337개" "
평점 6 - 괜찮아요. 1007개 이용 후기 중 120개" "
평점 4 - 별로예요. 1007개 이용 후기 중 59개" "
평점 2 - 너무 별로예요. 1007개 이용 후기 중 40개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Over all it’s ok
2024년 3월에 1박 숙박함
답변 제공: Brian S. 님, 2024년 3월 28일
Dear Maria,Thank you for taking the time to share your feedback with us. We’re glad to hear that your overall experience was okay, but we believe that “okay” is not where our service should end. Our goal is to exceed expectations and provide an exceptional experience that leaves our guests eager to return.We would love to see you again for another stay. We plan on elevating your experience from okay to outstanding. Your satisfaction is our top priority, and we are committed to continuous improvement.Warm regards, Clocktower Inn Team

10/10 - 훌륭해요

Janos 님, Rancho Palos Verdes

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice historical building converted into a pleasant hotel, near downtown Ventura.
2024년 2월에 1박 숙박함
답변 제공: Brian S. 님, 2024년 3월 23일
Dear Janos,Thank you for taking the time to share your experience at the Clocktower Inn. We’re delighted to hear that you appreciated the unique charm of our historical building and its convenient location in the heart of Ventura. Our team is committed to providing a warm and welcoming atmosphere, and we’re glad that this resonated with you during your stay.We look forward to welcoming you back to the Clocktower, where the grandeur of the past meets the comforts of the present.Yours sincerely, The Clocktower Inn Team

6/10 - 괜찮아요

Richard

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Old and tired facility and dog friendly. We checked in at 5pm and from the lobby we could hear a dog barking from a room down the hall, on the ground floor. We asked the attendant for a room away from dogs and she assured us she would. We were on the 3rd floor room 405. At 9pm we could hear a dog barking from room 400. I called the front desk to ask to change rooms but my wife did not want to. The beds were uncomfortable too.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Consuelo 님, San Jose

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Bathrooms needs updating.
2024년 3월에 1박 숙박함
답변 제공: Brian S. 님, 2024년 3월 21일
Consuelo,Thank you for staying with us for your recent stay. We appreciate your feedback and take all guest comments seriously.We apologize if the bathrooms did not meet your expectations. Your feedback is valuable to us, and we are actively making changes as we continue to improve our property.We hope you enjoyed other aspects of your stay, and we look forward to welcoming you back in the future. If there’s anything else you’d like to share, please feel free to reach out.Regards,Brian S.

6/10 - 괜찮아요

Ryann

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Brian S. 님, 2024년 3월 21일
Dear Ryann,Thank you for taking the time to rate your stay with us. We noticed you rated us three stars, and we would love to hear more about your experience. Your feedback is crucial in helping us improve and ensure that we provide the best possible service to our guests.If there’s anything specific that you enjoyed or areas where you feel we could do better, please do not hesitate to reach out. We are committed to providing an exceptional stay for all our guests and your insights are valuable to us.We hope to have the opportunity to welcome you back and deliver a five-star experience in the future.Warm regards, Brian S.

8/10 - 좋아요

Julia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly. Comfortable. Could use some upgrades.
2024년 3월에 2박 숙박함
답변 제공: Brian S 님, 2024년 3월 17일
Dear Julia,Thank you for taking the time to share your thoughts about our hotel. We appreciate your positive feedback regarding our friendly service and comfortable accommodations. Your suggestion about upgrades is valuable to us. We continuously strive to enhance our facilities and amenities to provide an even better experience for our guests. Rest assured, we will take your comments into consideration as we plan for future improvements, and you will be happy to know many are already in the works. We can’t wait for you to see the Clocktower in a new and exciting light.Warm regards, The Clocktower Inn Team

10/10 - 훌륭해요

Loretta

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to the Mission and easy to walk to shops, lots of personality in this hotel.
2024년 3월에 1박 숙박함
답변 제공: Brian S. 님, 2024년 3월 18일
Dear Loretta,Thanks for this review! As you mentioned, our little hotel has a ton of personality. The Clocktower Inn isn’t just a place to rest your head; it’s a living testament to the city’s past. Picture this: back in the 1930s, this very building stood tall as a fire station, its walls echoing with the urgency of alarms and the camaraderie of brave souls. The tower, oh, it had a purpose—to dry fire hoses, a silent sentinel against the flames.Fast-forward to today. The firehouse has metamorphosed into a charming inn, its Spanish-style architecture embracing the years like a seasoned storyteller. The beamed ceilings cradle memories of laughter and whispered confidences. And the lobby fireplace, it crackles with warmth, inviting weary travelers to gather ‘round and share their tales.And when you sip your morning coffee in the courtyard, know that you’re sipping history itself.When you stay at the Clocktower Inn, you’re not just a guest; you’re a custodian of stories and rich history. A unique and warming place to call your very own Home Away From Home. Let the echoes of the past cradle you, and may your own tale intertwine with the threads of time.Warm regards, The Clocktower Inn Team

10/10 - 훌륭해요

Mary Beth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is conveniently located in downtown Ventura near the mission basilica. The front desk staff was very friendly and offered a variety of suggestions about places to eat nearby. This hotel is within short walking distance of downtown Ventura where you can find funky thrift stores, great restaurants and bars with live music. The hotel is in a Spanish Adobe---very clean and comfortable. Definitely would stay here again.
2024년 3월에 1박 숙박함
답변 제공: Brian S. 님, 2024년 3월 13일
My Dear Mary Beth, It is with an ebullient heart and a spirit lifted by the light of your gracious words that I extend my most sincere thanks and appreciation. Your laudatory review, akin to a beacon of guiding light, illuminates the path for fellow travellers in search of respite and merriment. The front desk staff, those paragons of hospitality, are overjoyed to hear of your satisfaction with their service. They take great pride in their role as the heralds of good cheer and purveyors of local wisdom, guiding our esteemed guests to the culinary delights and spirited entertainments that abound in our fair town. Your commendation of our establishment’s cleanliness and comfort is received as the highest of honours, for it is our utmost endeavour to provide a sanctuary of solace and repose. The Spanish Adobe, with its walls steeped in history and warmth, rejoices in having served you well. We await, with bated breath and open doors, the joyous occasion of your return. May your future journeys be safe and your memories of Ventura fond, until we have the pleasure of your company once more. Yours in service and gratitude, The Clocktower Inn Team

10/10 - 훌륭해요

Ricardo

2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Rael

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty
2024년 3월에 1박 숙박함
답변 제공: Brian S. 님, 2024년 3월 10일
Dear Rael,We are truly sorry to hear that cleanliness was a concern during your stay with us. Providing a clean and comfortable environment is a top priority for us, and it’s clear we missed the mark.We take feedback like yours seriously and have addressed the issue with our housekeeping team to ensure our standards are fully met in the future. We would appreciate the chance to discuss your experience further and invite you to contact us directly.Thank you for bringing this to our attention, and we hope to have the opportunity to restore your confidence in our hotel.Sincerely, Brian S.

8/10 - 좋아요

danitza

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Lovely hotel, near if the restaurants and the beach. Good location, fair price… some chair need replacement
2024년 3월에 1박 숙박함
답변 제공: Brian S. 님, 2024년 3월 18일
Dear Danitza,Thank you for choosing the Clocktower Inn for your recent stay! We’re thrilled to hear that our convenient location near Ventura’s fantastic restaurants and the scenic beach added to your experience. Your feedback is invaluable to us, and we appreciate your honesty. We apologize for any inconvenience caused by the chairs. Rest assured, we’ll scour the lot of them and work on replacing them to ensure a more comfortable stay for our guests.We hope to welcome you back soon, and we’ll make sure those chairs are as cozy as a beachside hammock! Warm regards, The Clocktower Inn Team

2/10 - 너무 별로예요

Santos

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Brian S. 님, 2024년 3월 10일
Dear Santos,We noticed you rated your experience with us as one star, and we’re genuinely concerned to hear that your stay did not meet your expectations. We are committed to providing our guests with the highest quality of service and comfort, and it seems we fell short this time.We would greatly appreciate the opportunity to learn more about your experience and how we can make things right. Please feel free to reach out to us directly with any feedback you may have.Thank you for your visit, and we hope to have the chance to welcome you back and exceed your expectations in the future.Warm regards,Brian S.

8/10 - 좋아요

Megan

2024년 2월에 1박 숙박함
답변 제공: Brian S. 님, 2024년 3월 23일
Thank you, MeganFor taking the time to leave us a four-star rating. We’re glad to know that you had a positive experience with us. We’re always striving to improve, and your feedback is valuable in reaching our goals. We look forward to welcoming you back.Sincerely,The Clocktower Inn team

4/10 - 별로예요

Karen

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Clocktower, however centrally located, is in desperate need of updates. The fireplace in the room was a bonus.
2024년 2월에 3박 숙박함
답변 제공: Brian S. 님, 2024년 2월 23일
Dear Karen,Thank you for taking the time to share your feedback about your recent stay. We appreciate your honesty and value your input.We apologize if your experience did not meet your expectations. Your comments regarding the need for updates are duly noted. As a historic property created from a 1940s Spanish-style firehouse, we understand the importance of maintaining our unique charm while also ensuring modern comforts for our guests. Rest assured, we continuously strive to enhance our facilities and amenities and many changes are taking place.On a brighter note, we’re delighted that you enjoyed the fireplace in your room. It’s indeed a special feature that adds warmth and character to our accommodations.We hope you’ll consider staying with us again in the future. Our friendly team is committed to making your next visit even more enjoyable.Warm regards,Brian S.

10/10 - 훌륭해요

Amy

2024년 2월에 1박 숙박함
답변 제공: Brian S. 님, 2024년 3월 22일
Dear Amy,Thank you for taking the time to leave a fantastic review for the Clocktower Inn. We’re thrilled to hear that your stay with us was enjoyable. Reviews like yours are incredibly helpful to potential guests as they choose their accommodations.We look forward to welcoming you back in the near future.Warm regards,The Clocktower Inn Team

10/10 - 훌륭해요

Knox

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great stay in walking distance from downtown Ventura
2023년 12월에 1박 숙박함
답변 제공: Brian S. 님, 2024년 2월 22일
Hi Knox,We’re truly grateful for your review. Our commitment is to offer an exceptional stay, and it’s rewarding to know we’ve surpassed your expectations. The charm of our location is just the cherry on top! See you again soon,The Clocktower Inn Team

6/10 - 괜찮아요

Cris

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Brian S. 님, 2024년 2월 15일
Hi Cris, First, let me thank you for staying with us and taking the time to leave us a rating. I see that while your stay was fine, it wasn’t up to par with a 5-star stay that you and other guest deserve. We hope to see you again and work hard at turning that 3 into a 5 you can write home about!All the Best, Brian S

2/10 - 너무 별로예요

Martin

별로예요: 숙박 시설 상태 및 시설
Granted we were having torrential rains…but the bathroom ceiling leaked so much the fan housing fell in the middle of the night for a loud awakening. There are quite a few new hotels coming to town and this one is falling terrible behind in renovations. Even with the “wet flooring” signs…lobby and stairs are covered in slippery tile.
2024년 2월에 2박 숙박함
답변 제공: Brian S. 님, 2024년 2월 14일
Dear Martin,Thank you for taking the time to share your experience. We truly appreciate feedback from our valued guests as it helps us identify areas where we can improve and enhance our services.Firstly, we sincerely apologize for the inconvenience you encountered during your stay. These issues are not reflective of the high standards we aim to maintain. Our team is working diligently to address them and ensure that it does not happen again in the future. We understand the importance of a peaceful and comfortable night’s sleep for our guests.Regarding the renovations, we understand your concerns. Rest assured, we have a comprehensive renovation plan in place to upgrade our facilities and provide an enhanced guest experience. Everything from our newly installed hallway carpeting to the new door lock system soon to come. We’ve heard the feedback and agree, we really can’t wait to show you all the changes being made.Once again, we apologize for any inconvenience you experienced during your stay. We truly value your feedback and hope you will consider giving us another opportunity to provide you with the exceptional service that we strive for.Thank you for staying with us, and we hope to have the pleasure of welcoming you back in the future.Warm regards,Brian S.

6/10 - 괜찮아요

MARIA 님, ORANGE

좋아요: 청결 상태, 직원 및 서비스
The location was prime for downtown. You can walk to shops and dinner etc. the hotel is a little worn down. The dryer didn’t work and the air conditioner - heater in the room also didn’t work properly. It’s an old hotel, didn’t make it to the breakfast. It is noisy and you can hear your neighbors.
2024년 2월에 1박 숙박함
답변 제공: Brian S 님, 2024년 2월 14일
Dear MARIA,Thank you for taking the time to share your feedback on your recent stay with us. We truly appreciate your thoughts and are delighted to hear that our downtown location was convenient for you, allowing easy access to shops and dining options. It’s a special perk that not many hotels can boast of, and it’s great when our guests can take advantage.Please accept our sincere apologies for any inconveniences you experienced during your stay. We are sorry to hear about the issues, and our maintenance team has been alerted to these concerns. We will work to address and resolve them promptly.We understand that our hotel is older compared to some newer establishments, and we appreciate your understanding in this matter. Rest assured, we are continually making efforts to improve and update our facilities to provide our guests with a comfortable and enjoyable stay.Additionally, we apologize for any noise disturbance you encountered during your stay. We certainly have a gorgeous courtyard, but sound can carry when guests frequent their balconies and patios. We strive to maintain a peaceful environment for all our guests, and we appreciate your feedback. We will take this into consideration as we continue to enhance the overall experience for our valued guests.We truly value your feedback, as it helps us to identify areas for improvement and ensures that we can really shine for all our guests. We hope that you will give us another chance to exceed your expectations on your next visit to our vibrant downtown area.Warm regards,Brian S.

8/10 - 좋아요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice Hotel is a very good location, easy to walk to shops and restaurants. The bed in our room was very firm.
2024년 1월에 2박 숙박함
답변 제공: Brian S. 님, 2024년 2월 22일
Hey David,Big thanks for sharing your thoughts! We’re over the moon to know you found our spot perfect for a hop, skip, and a jump to the coolest spots in town. Oh, and about the bed – we get it, it’s like Goldilocks’ quest for ‘just right’! We’re on it, testing out a variety of cushy new options to hit that sweet spot of comfort.Can’t wait to roll out the welcome mat for you again soon!Cheerfully yours, The Clocktower Inn Team

8/10 - 좋아요

Matthew

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The exterior and lobby look very nice. The rooms themselves do not. The beds are cheap, almost too bouncy for two people to sleep in. The walls are pretty rough from years of repair. To the positive, the staff is very friendly and helpful (I left a bag, and they were happy to hold it until I could return for it), and breakfast was very good. The farmers' market around the corner made for a pleasant morning. I would stay there again.
답변 제공: Brian S. 님, 2024년 2월 9일
Dear Matthew,Thank you for taking the time to share your feedback with us. We’re delighted that you enjoyed your stay and thoughtfully expressed your experience in a review for potential guests. Your constructive criticism is invaluable, and we’re actively addressing the points you raised. Many of these improvements are already in progress, thanks to feedback like yours!On a different note, we appreciate your mention of the local farmers’ market near our downtown hotel. Ventura’s farmers’ market, just around the corner, adds a delightful touch to our guests’ mornings. Our fortunate location in this vibrant neighborhood is something we take pride in, and we’re thrilled to hear how much our guests appreciate it.Once again, thank you for choosing the Clocktower Inn. We value your patronage and eagerly anticipate welcoming you back for an even better experience.Warm regards,The Clocktower Inn Team

10/10 - 훌륭해요

Loretta

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Charming property near the Mission San Buenaventura and a block from downtown shops and restaurants. We always stay at the Clocktower Inn where passing this way because it’s always a delightful visit to lovely Ventura. It’s a bit further to walk to the beach but the promenade is lovely.
2024년 1월에 1박 숙박함
답변 제공: Brian S. 님, 2024년 2월 2일
Dear Loretta,We are overjoyed to read your charming review of the Clocktower Inn! It makes us happy to know that you had a delightful visit to beautiful Ventura.Our prime location near the Mission San Buenaventura and downtown shops and restaurants is one of our best features. We are glad that you agree and that you took advantage of it to immerse yourself in the local charm and indulge in some retail therapy or delicious dining.It’s great to hear you enjoyed the lovely promenade. Sometimes, taking a leisurely stroll can be just as rejuvenating as a dip in the ocean. Plus, it gives you the chance to soak in the picturesque views and breathe in that refreshing ocean air.We are truly grateful for your kind words and for your loyalty to the Clocktower Inn. We always strive to provide our guests with a delightful experience, and it warms our hearts to know that we have succeeded with you.We look forward to welcoming you back for another unforgettable stay at the Clocktower Inn. Please let us know if there is anything we can do to make your next visit even more delightful.Warmest regards,The Clocktower Inn Team

10/10 - 훌륭해요

Gerald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 1월에 3박 숙박함
답변 제공: Brian S. 님, 2024년 2월 2일
Hi Gerald, A crisp and neat 5-stars and a “good”, hey we’ll take it! Thanks so much for staying and hen following up with a quick review. It’s a good one and we appreciate it!Until next time, The Clocktower Inn Team

10/10 - 훌륭해요

richard 님, bakersfield

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My fourth stay since November, and I will return again. There is a lot to like about this place, and a few dislikes. The good: Attractive property, friendly staff. Nice rooms. Convenient restaurant and bar. Great location, free parking. In-room fridge, microwave and a little coffee maker. The bad: Hard mattress and pillows. Crummy soap, not enough towels and even the in-room coffee Weekday breakfast offerings are weak (compared to a place like a Hampton Inn.)
2024년 1월에 1박 숙박함
답변 제공: Brian S. 님, 2024년 1월 27일
Dear Richard,I hope this message finds you well. I am glad to hear that you enjoyed your stay with us. It is always a pleasure to hear from our guests, especially when they have such kind words to share and an experience to match. So many stays in such a short time really means something.I must say, your review was quite intriguing. It reminded me of a story I once wrote about a hotel that was much like ours. The guests would come and go, but the hotel remained, a silent witness to all that happened within its walls. There were good times and bad, moments of joy and moments of sorrow. But through it all, the hotel stood strong, a beacon of hope in a world that often seemed dark and uncertain. Many guests began to consider it their very own Home Away From Home.Your review captured the essence of what we strive to achieve here at our hotel. We want our guests to feel welcome, to feel at home, and to know that they are valued. Even though we received the coveted 5-stars with your review, it seems not all was without the shadows of small dislikes creeping in. We are sorry to hear that there were a few things that you did not like. Fear not, we will address these issues with our team and many of these were already in the works.Your feedback regarding the weekday breakfast offerings is also appreciated. We are always looking for ways to make our guests’ experiences even better, and your comments will help us do just that.Thank you again for choosing to stay with us. We are honored that the Clocktower Inn has become your own personal beacon of respite when visiting Ventura, your very own Home Away From Home!Best regards,The Clocktower Inn Team

8/10 - 좋아요

Azarel

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Brian S 님, 2024년 1월 24일
Dear Azarel,We’re really grateful and appreciate you taking the time to share your rating with us and future guests of the Clocktower Inn. With a solid five stars, it’s safe to assume you loved your stay! We look forward to seeing you again.Sincerely, The Clocktower Inn Team

8/10 - 좋아요

Jeremy

출장 여행
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Arlen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean room and courteous staff.
2024년 1월에 1박 숙박함
답변 제공: Brian S 님, 2024년 1월 27일
Hello Arlen, Thank you!Wonderful review. Short and sweet.It’s great to see, The room was clean, the staff polite A stay that was a traveler’s delight The hotel’s hospitality was a sight A recommendation that feels just rightUntil we see you again, The Clocktower Inn Team

10/10 - 훌륭해요

Melissa 님, Quartz Hill

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Brian S. 님, 2024년 1월 28일
Hi Melisa, thank you for taking the time to leave us a five-star rating! We’re thrilled that you had a positive experience with us during your stay at the Clocktower Inn in Ventura, CA. It’s a wonderful place to rest and relax while visiting the area, and we’re glad you agree. We look forward to serving you again in the future!Sincerely,The Clocktower Inn Team

10/10 - 훌륭해요

Luz

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Brian S 님, 2024년 1월 12일
Wow, thank you for the exceptional 5-star rating. Excelsior! Feedback like this means the world to our team at the Clocktower Inn. We can’t wait to welcome you back for another memorable stay.All the best,The Clocktower Inn Team

10/10 - 훌륭해요

Richard

2024년 1월에 1박 숙박함
답변 제공: Brian S. 님, 2024년 1월 24일
Hi Richard, Thank you for the fantastic rating. Our team at the Clocktower Inn is incredibly honored. They will be glad to see all their hard work makes such an impact on our guests’ ’ stay. Can't wait to see you again in the near future.All the Best, Brian S., and The Clocktower Inn Team

8/10 - 좋아요

Michael

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Clarisa 님, Oxnard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location within walking distance to downtown Ventura as well as to the beach and pier. They have rooms with fireplaces which is really cozy.
2023년 12월에 1박 숙박함
답변 제공: Brian S. 님, 2024년 1월 24일
Dear Clarisa,Thank you for taking the time to provide feedback on your recent stay at the Clocktower Inn. We’re thrilled to hear that you enjoyed our unique and centralized location, which is conveniently located near all of Ventura’s best spots. We’re also glad that you found our rooms clean and comfortable, and that the cozy in-room fireplaces added to your experience.We appreciate your feedback and look forward to welcoming you back soon. If there’s anything we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.Best regards,The Clocktower Inn Team

10/10 - 훌륭해요

Aurora

2023년 12월에 1박 숙박함
답변 제공: Brian S. 님, 2024년 1월 24일
Aurora,Thank you for taking the time to leave us a five-star rating! We’re thrilled to hear that you enjoyed your stay with us at the Clocktower Inn in Ventura. Your feedback helps us improve our services and assists future guests in making informed decisions. We hope to see you again soon!Sincerely, The Clocktower Inn Team

8/10 - 좋아요

Brittany

2023년 12월에 4박 숙박함

8/10 - 좋아요

Mery 님, Manhattan Beach

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

8/10 - 좋아요

David 님, San Luis Obispo

2023년 12월에 2박 숙박함
답변 제공: Brian S 님, 2024년 1월 20일
Thank you, David, for taking the time to provide us with your rating of the Clocktower Inn. We’re delighted to see that we fulfilled your expectations, we hope to welcome you back soon! When we see you next, be sure to let us know what our team can do to bump this 4-start to a solid 5.All the Best, The Clocktower Inn Team

10/10 - 훌륭해요

Mark

2023년 11월에 2박 숙박함
답변 제공: Brian S. 님, 2024년 1월 31일
Hello Mark,Thank you for taking the time to leave us a 5-star rating. Your feedback is valuable to us and we are thrilled to hear that we exceeded your expectations. We always strive to provide our guests with the best possible experience and we are glad that we were able to do so for you. We look forward to welcoming you back soon!Best regards,The Clocktower Inn Team

10/10 - 훌륭해요

Lauren

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Brian S. 님, 2024년 3월 23일
Hi Lauren,Thank you for choosing to stay with us and for your wonderful 5-star review! We at The Clocktower Inn are committed to providing our guests with the finest service and experience. It’s heartening to know that we met your expectations.Looking forward to your next visit,The Clocktower Inn Team

10/10 - 훌륭해요

Vladimira

2023년 12월에 1박 숙박함
답변 제공: Brian S. 님, 2024년 1월 27일
Thank you Vladimira!We are thrilled to receive your 5-star rating! Thank you for choosing the Clocktower Inn. We are glad that you enjoyed your stay and hope to see you again soon.The Clocktower Inn Team

10/10 - 훌륭해요

Mickel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Brian S 님, 2023년 12월 22일
Dear Mickel, Thank you for being our guest, and leaving us a wonderful 5-star rating. I can’t wait to show our Team. See you again soon.The Clocktower Inn Team

6/10 - 괜찮아요

Howard

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The property is under many repairs. We had issues the night when we returned to the property & there was a holiday party in the atrium area. We were not able to get to our room. Nobody was at the front desk to provide information. The woman running the event was very rude and made a seen. This woman made no effort to direct us around the event and closed the door and at that time we realized she had moved the sign that had information. The maintenance man ( Rich) was the high light . Very helpful gentleman and went over and beyond is duty’s.
2023년 12월에 1박 숙박함
답변 제공: Brian S. 님, 2023년 12월 20일
Thank you for your feedback, Howard.Renovations during any stay can be less than ideal, and we regret to hear about the inconveniences you experienced due to this and the event. The lack of guidance and assistance from our staff was understandably frustrating. Fortunately, Rich was able to assist you, and we’ll be sure to pass along your kind words. He’s always working hard, spearheading our maintenance and renovation efforts. The fact that he could be a positive light during a challenging time during your stay is fantastic. Using your feedback, we will come together as a team to find better ways to communicate scheduled maintenance and events to our guests. We are confident that our team will ensure better communication in the future. We appreciate your patience and understanding. We hope for the chance to serve you better in the future, and hopefully, you will have the chance to enjoy some of the many changes in the works.All the Best,Brian S.

10/10 - 훌륭해요

Julia

2023년 12월에 1박 숙박함
답변 제공: Brian S. 님, 2024년 1월 24일
Thank you, Julia, for sharing your rating with us! We are super happy to hear that you enjoyed your stay with us at the Clocktower Inn. We look forward to welcoming you back soon and be sure to stop by the front desk and let us know what made such a great impact!All the Best, Clocktower Inn Team

10/10 - 훌륭해요

Janos 님, Rancho Palos Verdes

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had an issue between the hotel and Expedia regarding transferring payment from Expedia to the Hotel. Hotel was unable to provide the room till problem solved. The place is nicely decorated, clean room, and a perfect location for downtown Ventura.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Carol

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the old charm the hotel had to offer, but things are in need of repair. Staff was friendly and the rooms were clean. It was in a great location. Negative is their is limited parking and the parking available had some shady people hanging out in the evening
2023년 12월에 4박 숙박함

6/10 - 괜찮아요

Patrick

좋아요: 청결 상태
2023년 12월에 2박 숙박함
답변 제공: Brian S. 님, 2023년 12월 9일
Hi Patrick, Hi! I’m glad you’re taking the time to leave feedback. It’s important to us that our guests have a great experience. I’m sorry to hear that your stay didn’t meet your expectations. We value all feedback. It helps us improve and creates the best possible experience for our guests. We hope to see you again soon, and we’re excited to show off our brand new hallway carpet! If you have any other feedback or suggestions, please let us know. We’re always looking for ways to improve. Thanks again for your time!Brian S.

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Centrally Located Hotel with Historic Character
The Inn is built in a repurposed 1930's Spanish revival style fire house and provides historic charm with a central location. It is located adjacent to Mission San Buenaventura and the City's pedestrianized Main St. which offers many shops and restaurants. The beach and Amtrak are within a 2 - 3 block walk.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Max

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful hotel. Just needs a better mattress
Nice hotel in a convenient location. The hotel shows its age, but it was cleam and well kept. My only complaint is that the mattress was not the most comfortable as I could feel the metal springs. Surprisingly, I slept well though. You can walk to main street where all the restaurants are, and to the pier.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

sheri

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The property is older and has its problems. Slow drains, single pain windows, outlets that won’t hold your plugs, lowest toilet ever, no actual parking area for their guests. 2 public lots close by and street parking. There was a festival going on the weekend we were there. The lot closest to them was not able to use due to trucks loading in gear, the street was also no parking unless you bought a pass for the festival and the next public lot over was full all day and night. We found a place to park after are thing we were doing, but then come back out the next morning to find a ticket on the car. There was no red on the curb, no signs anywhere around stating you couldn’t park there. The location is good for walking downtown shops, you can even walk to the fairgrounds, if you can find parking that is legal. Just an FYI. The property itself is old, has very slow drains and outlets that won’t hold your plugs. Old single pain windows that are very drafty. The do have great hot breakfast on weekends.
2023년 12월에 2박 숙박함
답변 제공: Brian S. 님, 2023년 12월 7일
Dear sheri, Thank you for your honest review, and we are sorry that you were not satisfied with your stay at our hotel. We understand how frustrating these issues can be and we take them to heart. Because of feedback like yours, we are renovating our hotel and upgrading our facilities with out guests’ needs in mind. On the flip side, I noticed hot all was a loss staying with us, and we are glad to hear it. Our hot breakfast with eggs, sausage and potatoes has been a hit for sure, I’m glad you could take advantage of it during the weekend! As you pointed out, the location is always a plus as well. Nothing beets centrally located and withing waling distance to all the big happenings in the city.Thank you again for your honest review. Please come back next time you're in town so we can hear your thoughts on our changes. Like our brand new hallway carpets!All the Best, Brian S.

10/10 - 훌륭해요

Bobbie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel
Location is great. The place is Very charming. The breakfast was good and warm. Staff was friendly. Our room overlooked Mission park, so it was nice to people watch. The con: the room seriously needed a new bed. And their parking situation was difficult due to it being public city parking.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

gordon 님, swanbridge

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great place great town great beach
2023년 12월에 1박 숙박함
답변 제공: Brian S. 님, 2023년 12월 7일
Hi Gordon:Great place, great town, great beach? How about we do you one better? Great review and guest; thank you for staying and then following up with such a stellar review. It helps us get the word out to other great guests, always appreciated.Until your next stay,Thank you from all of us,The Clocktower Inn Team