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슈어스테이 호텔 바이 베스트 웨스턴 포트 피어스 여행 후기

2.5 out of 5
슈어스테이 호텔 바이 베스트 웨스턴 포트 피어스
2831 Reynolds Dr, Fort Pierce, FL

이용 후기

6.6
평점 10 - 훌륭해요. 253개 이용 후기 중 72개" "
평점 8 - 좋아요. 253개 이용 후기 중 49개" "
평점 6 - 괜찮아요. 253개 이용 후기 중 54개" "
평점 4 - 별로예요. 253개 이용 후기 중 29개" "
평점 2 - 너무 별로예요. 253개 이용 후기 중 49개" "

6.8/10

청결 상태

7.2/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

2/10 - 너무 별로예요

Moe

2024년 3월에 2박 숙박함
답변 제공: The Management 님, 2024년 4월 7일
Dear Moe, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, The Management

6/10 - 괜찮아요

erin

2024년 3월에 1박 숙박함
답변 제공: The Management 님, 2024년 4월 4일
Dear Erin, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, The Management

8/10 - 좋아요

Safety

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's very convenient for our trip
2024년 3월에 1박 숙박함
답변 제공: The Management 님, 2024년 3월 25일
Dear Linda, Thank you for your five out of five evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are happy you found our property quiet and convenient to places to eat. We look forward to seeing you again soon.Sincerely, The Management

2/10 - 너무 별로예요

Stephanie

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the most disgusting hotel/motel I have ever been to. The walls are thin, the sheets weren’t washed and “free breakfast?” More like rotten apples and no food. Never staying here! There was a TOILET outside my room for homeless to use? I dont know.
답변 제공: The Management 님, 2024년 3월 17일
Dear Stephanie, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, The Management

2/10 - 너무 별로예요

Jeanine

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: The Management 님, 2024년 3월 15일
Dear Jeanine, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, The Management

2/10 - 너무 별로예요

Richard

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We checked out after one day because of the seedy people hanging out of this place at night.. The uber driver didn’t want to even go down the street to this place because he said it was dangerous.
2024년 3월에 4박 숙박함
답변 제공: The Management 님, 2024년 3월 13일
Dear Richard, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, The Management

6/10 - 괜찮아요

JUAN 님, LONG BEACH

something never changes or changes for bad
2024년 3월에 1박 숙박함
답변 제공: The Management 님, 2024년 3월 12일
Dear Juan, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, The Management

2/10 - 너무 별로예요

April

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was dirty. We stayed on the back side where the pool is located. Our door didn't stay closed which allowed alot of noise to enter the room. There is a bar across the parking lot that does Karaoke. The bar kept their back door open for smokers. We heard the singing loud and clear until bar close. On night one we heard dripping from the ceiling in the bathroom. I could see the ceiling bubbling. We alerted the front desk and they said "we will look into it". Upon returning to our room the following day, we realized maintenance staff entered our room to check the leak. At this point, the ceiling drywall has opened up due to the leak and maintenance staff took all of our clean towels to only catch the leak. I called the front desk and again "Sorry, we know and there is nothing we can do". As we cannot use the bathroom in fear the ceiling will collapse on us. DO NOT STAY HERE! Not sure how this hotel even received medicore reviews.
2024년 2월에 2박 숙박함
답변 제공: The Management 님, 2024년 2월 26일
Dear April, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, The Management

10/10 - 훌륭해요

Daniel

2024년 2월에 1박 숙박함
답변 제공: The Management 님, 2024년 3월 25일
Dear Daniel, Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are happy you found our property quiet and convenient to places to eat. We look forward to seeing you again soon.Sincerely, The Management

6/10 - 괜찮아요

Fred

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bed was comfortable enough. The room could have been cleaner. The towels and wash cloths looked more like rags. We were told there was a continental breakfast available between 6 and 9 a.m. What we discovered was a breakfast of bread and bagels, but the juice machine and coffee machines did not work. Even after they assured us there would be coffee the next day, there wasn't.
2024년 2월에 2박 숙박함
답변 제공: The Management 님, 2024년 2월 25일
Dear Fred, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, The Management

2/10 - 너무 별로예요

nigel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: The Management 님, 2024년 2월 25일
Dear Nigel, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, The Management

6/10 - 괜찮아요

Gayle

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
I called early to request a grnd floor but was told to call the morning of our reservation. DID call then. We checked in at 5:30pm and they hadn’t even started cleaning our room plus it smelled heavily of smoke. They only had 1 other room they could give us and that one was worse so we waited for the first. People above us partied on the balcony half the night…sounded like it was right outside our door. We won’t be back.
2024년 2월에 1박 숙박함
답변 제공: The Management 님, 2024년 2월 22일
Dear Gayle, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, The Management

4/10 - 별로예요

Diana

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
Breakfast hours, 6-9am- we ar use to 9:30 or 10am No wifi in room- said it was area problem this week . . . room floor was dirty . ... But, cleaned right away when we told them... Room just didn't feel clean. Late at night, we heard people talking and smelled their cigarette smoke...
2024년 2월에 2박 숙박함
답변 제공: The Management 님, 2024년 2월 20일
Dear Diana, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, The Management

2/10 - 너무 별로예요

Steven

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not only was the room dirty. The bed cover was stained and unclean. The towels were stained. The room was moldy and musty and smelled of smoke even though it was a non smoking room. Place should be shut down.
2024년 2월에 3박 숙박함
답변 제공: The Management 님, 2024년 2월 20일
Dear Steven,Thank you for evaluating our hotel. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, The Management

10/10 - 훌륭해요

Suhay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing
2024년 2월에 1박 숙박함
답변 제공: The Management 님, 2024년 2월 18일
Dear Suhay, Thank you for your five out of five evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are happy you found our property quiet and convenient to places to eat. We look forward to seeing you again soon.Sincerely, The Management

10/10 - 훌륭해요

donna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very happy with our stay. Online pictures are the same as the room. Clean and close to everything. Staff was pleasant and very helpful. Totally would recommend
2024년 2월에 1박 숙박함
답변 제공: The Management 님, 2024년 2월 17일
Dear Donna, Thank you for your five out of five evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are happy you found our property quiet and convenient to places to eat. We look forward to seeing you again soon.Sincerely, The Management

4/10 - 별로예요

Robert

2024년 2월에 1박 숙박함
답변 제공: The Management 님, 2024년 2월 18일
Dear Robert,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, The Management

10/10 - 훌륭해요

Theresa

2024년 2월에 4박 숙박함
답변 제공: The Management 님, 2024년 2월 17일
Dear Theresa, Thank you for your five out of five evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are happy you found our property quiet and convenient to places to eat. We look forward to seeing you again soon.Sincerely, The Management

2/10 - 너무 별로예요

Serap

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is the worst Western Inn that we stayed in. In town for event. First time staying in this location. I can truly say this is the worst hotel we stayed in. Room is very dirty. Noisy guest next door. Woke us up 4 am in the morning. TV malfunctioning. There is foot traffic through out the night in front of our door. This place is in need of a lot of improvements.
2024년 1월에 1박 숙박함
답변 제공: The Management 님, 2024년 1월 22일
Dear Serap,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, The Management

6/10 - 괜찮아요

Thomas

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We went there for the pool & hot tub & it was not operational. Breakfast was all carbs, & the coffee & juice were not great. Comfort Suites was significantly better.
2024년 1월에 1박 숙박함
답변 제공: The Management 님, 2024년 1월 17일
Dear Thomas, Thank you for reviewing our property regarding your recent stay. On behalf of our entire team I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, The Management

4/10 - 별로예요

Carrie

별로예요: 직원 및 서비스
Dishonest staff
2024년 1월에 1박 숙박함
답변 제공: The Management 님, 2024년 1월 15일
Dear Carrie, Thank you for reviewing our property regarding your recent stay. On behalf of our entire team I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Our staff are longterm and we have found them to be very honest. We are sorry our staff did not meet your expectations. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, The Management

4/10 - 별로예요

Ricky

출장 여행
좋아요: 직원 및 서비스
Roaches and loud
Painting the outside of the building. My room window was tape and covered. Room door handle was taped. I had to untape it. Room appeared to be clean. Never saw anything last night and woke up this morning roaches everywhere. So disappointed for $110 a night. Parking lot was also loud all night long.
2024년 1월에 1박 숙박함
답변 제공: The Management 님, 2024년 1월 10일
Dear Ricky, Thank you for reviewing our property regarding your recent stay. On behalf of our entire team I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, The Management

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Das Motel ist eine Baustelle
Das Motel ist eine einzige Baustelle. Alles in einem heruntergekommenen Zustand. Pool und Whirlpool waren gesperrt. Das Licht im Bad hat geflackert. Bettlaken mit Brandlöchern. Muss dringend saniert werden. Schlechtestes Frühstück, dass ich jemals in einem Motel in den USA hatte.
2023년 12월에 1박 숙박함
답변 제공: The Management 님, 2024년 1월 2일
Dear Guest,Thank you for reviewing our property regarding your recent stay. On behalf of our entire team I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, The Management

8/10 - 좋아요

Kaitlyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet, clean, a little run down but well kept. Would stay here again.
2023년 12월에 2박 숙박함
답변 제공: The Management 님, 2023년 12월 21일
Dear Kaitlyn,Thank you for your four put of five evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are happy you found our property quiet, clean and wellkept. We look foward to seeing you again soon.Sincerely, The Management

2/10 - 너무 별로예요

Christopher

2023년 12월에 1박 숙박함
답변 제공: The Management 님, 2023년 12월 18일
Dear Christopher,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me directly.Sincerely, The Management

8/10 - 좋아요

Carrie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quite places close to eat at
2023년 11월에 1박 숙박함
답변 제공: The Management 님, 2023년 11월 6일
Dear Carrie,Thank you for your four put of five evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are happy you found our property quiet and convenient to places to eat. We look firward to seeing you again soon.Sincerely, The Management

10/10 - 훌륭해요

Chatles

2023년 10월에 1박 숙박함
답변 제공: The Management 님, 2023년 11월 25일
Dear Chatles, Thank you for your five out of five evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are happy you found our property quiet and convenient to places to eat. We look forward to seeing you again soon.Sincerely, The Management

10/10 - 훌륭해요

Evelyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff is amazing, rooms are clean, very nice place to stay.
2023년 7월에 3박 숙박함
답변 제공: GM 님, 2023년 7월 30일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 - 좋아요

Didier 님, Soucieu en Jarrest

2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 6일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

6/10 - 괜찮아요

Lee 님, Milwaukee

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
The location of the hotel was interesting. There were several people walking around at night in the parking lot, which I was fine with but it still gave me some anxiety. The first thing I noticed as I walked in to the room was the smell of the room. It smelled like smoke even though I booked a non smoking room. Along with this, the floor was very dirty. I couldn’t even bring myself to take of my shoes. The beds, on the other hand, were comfortable though.
2023년 6월에 1박 숙박함
답변 제공: GM 님, 2023년 7월 8일
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact

6/10 - 괜찮아요

Megan

연인과의 여행
좋아요: 직원 및 서비스
The person at the desk was amazing but I was not made aware that the pool and hot tub were out of service and it’s one of the reasons I booked here.
2023년 6월에 1박 숙박함
답변 제공: GM 님, 2023년 6월 24일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact meThank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

4/10 - 별로예요

Jackie

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
They look to be fixing up the place but it is a work in progress. Rooms had issues like no smoke detector, just wire hanging down ...
2023년 6월에 1박 숙박함
답변 제공: GM 님, 2023년 6월 3일
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me directly

10/10 - 훌륭해요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Affordable, clean, and comfortable
They have done so many upgrades I hardly remembered the place lol. A pleasant and quiet stay. The staff is friendly and super helpful. I’d stay here anytime.
2023년 5월에 1박 숙박함
답변 제공: GM 님, 2023년 5월 20일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

6/10 - 괜찮아요

Abdelhamid

연인과의 여행
Zimmer war einfach eingerichtet und sauber. Personal war nicht besonders freundlich.
2023년 4월에 1박 숙박함
답변 제공: GM 님, 2023년 5월 6일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

4/10 - 별로예요

Marie Marthe

연인과의 여행
좋아요: 직원 및 서비스
Place was noisy and hard to rest for the night
2023년 4월에 1박 숙박함
답변 제공: GM 님, 2023년 4월 8일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact

2/10 - 너무 별로예요

Fabiola

2023년 3월에 1박 숙박함
답변 제공: GM 님, 2023년 4월 22일
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me.

2/10 - 너무 별로예요

Ewa

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was convenient but not the safest neighborhood, the hotel is run down, dirty. The receptionist/manager/owner left the property in the middle of the day without anyone left to address issues, no one answering the phone. I had to run around the hotel looking for any employees and finally got help from a housekeeper.
2023년 3월에 2박 숙박함
답변 제공: GM 님, 2023년 3월 29일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Stay on a budget
Clean, firm mattress, good ac, with microwave & refrigerator. breakfast limited but tasteful
2023년 3월에 1박 숙박함
답변 제공: GM 님, 2023년 3월 26일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Zachary

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff great and nice rooms
2023년 3월에 1박 숙박함
답변 제공: GM 님, 2023년 3월 8일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

4/10 - 별로예요

Gary 님, high springs

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean but no real breakfast
2023년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 2월 19일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

faye

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We did not like anything about our stay- there is no gym, rugs/appearance very dirty, pool was not clean, there is construction going on so it was very noisy - one of our worse hotel stays ever
답변 제공: Front Desk 님, 2023년 2월 18일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

felix

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
not very nice
2023년 1월에 4박 숙박함
답변 제공: Front Desk 님, 2023년 1월 21일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact.

8/10 - 좋아요

james

8/10 - 좋아요

james

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
For 7 days there was no house keeping in the room.
답변 제공: owner 님, 2022년 12월 27일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 772-460-9855.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,55161 PropertyCustomer RelationsSureStay Hotel by Best Western Fort Pierce, fl

2/10 - 너무 별로예요

giuseppe

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sporco, trascurato zero personale
답변 제공: front desk 님, 2022년 12월 20일
Very sorry that your stay did not meet your expectations. I have given this to the General Manager so that these issues can be addressed with the appropriate staff members.

6/10 - 괜찮아요

Chris

출장 여행
좋아요: 직원 및 서비스
2022년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2022년 12월 30일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

6/10 - 괜찮아요

Michael 님, PANAMA CITY BEACH

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
Easy access from Florida Turnpike. Convenient to local shopping.
2022년 11월에 1박 숙박함
답변 제공: owner 님, 2022년 12월 17일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 772-460-9855.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,55161 PropertyCustomer RelationsSureStay Hotel by Best Western Fort Pierce, fl

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not good.
I have stayed in Best Western Hotels across the country, but this one does not deserve the title of a Best Western. Even though it is under renovation, it should have CLEAN ROOMS. The room was partially updated but the pictures are proof that it needs serious attention. I expect so much more from the Best Western properties, this one absolutely was not up to Best Western standards.
??
toilet seat worn out and filthy
old toilet
Bathtub extremely worn out- but new tiles on wall surround, and new sink and fixtures in bathroom
2022년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2022년 12월 30일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

Tim

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Much of what I liked was the 2nd shift person behind plexiglass. Even though I waited over TWO hours to get into my room, she did what she could to get things together. Disliked: slippery, worn, unsafe bathtub, broken pieces of a/c, TV picture barely acceptable, clock radio not working, and safety door latch ready to unscrew itself from the wall. Act like you care, ownership!
2022년 11월에 3박 숙박함
답변 제공: Front Desk 님, 2022년 12월 30일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.