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라 퀸타 인 & 스위트 바이 윈덤 빅스버그 여행 후기

2.5 out of 5
라 퀸타 인 & 스위트 바이 윈덤 빅스버그
4160 S Frontage Rd, Vicksburg, MS

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 311개" "
평점 8 - 좋아요. 1001개 이용 후기 중 274개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 168개" "
평점 4 - 별로예요. 1001개 이용 후기 중 115개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 133개" "

7.6/10

청결 상태

8.0/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

6/10 - 괜찮아요

Joshua

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Mattress was hard and pillows were terrible.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Kasey

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
AC in first room wasn’t working so had to move to another room on another floor after unpacking. Staff helpful but property was very old and needs work. I watched the kitchen staff blow on the waffle maker to clean it off, so needless to say we skipped breakfast. Wasn’t worth the few dollars we saved to stay here.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Marcus

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Jacqueline

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything went lovely
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Luis

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pretty good
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

TRACY 님, SPLENDORA

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Reservation was not honored as they sold out of rooms and it was a system glitch that reservations were still being accepted. Horrible customer service especially when you are exhausted from driving all day and finding out you don’t have a room for the night. No sorry, no let me see what we can do. Nothing. Will not use LaQuinta again.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Eric

단체 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The carpet is disgusting, very old. Would not stay here again.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Timothy

2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

phyllis l.

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I made the reservation for my boyfriend who is traveling to Texas. I booked the room, got confirmation and when he got there was told they were sold out. He had to look for over a hour to find something else. Not something you want to do after traveling all day. Very disappointed. The worst experience ever with Expedia. I hope there are no charges on his AMX.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Jodella

연인과의 여행, 반려동물 동반 여행
We had booked the room but when we got to the hotel they said they were full. Not too happy with the hotel, but expedia did refund my money quickly
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

marcus

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I did not stay here, I paid online and when I got to hotel clerk said hotel we full and couldn’t give me a refund, how can this get fixed
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Jenna

좋아요: 청결 상태
Windows had sheer covering so lights coming in all night
2024년 3월에 1박 숙박함

4/10 - 별로예요

Lynette

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I will say that I am not impressed. The hallway carpet was dirty The eating area felt dirty. Not enough seating. No fruit. No one at front counter in the morning to ask questions about amenities. Broken unusable chairs at the pool area. Chairs in my room weer so filthy I wouldn't sit on them. Beds were comfortable and clean. AC works great.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Walter

별로예요: 청결 상태, 숙박 시설 상태 및 시설
This property was filthy, the dollies filthy carpet filthy. The room was filthy. The restroom tile was falling off. The carpet was filthy. OK you get it. This property is one of the filthiest Wyndham properties I’ve ever stayed in. Wyndham usually has high standards, but not at this property. There are nothing but trash. I will never stay at this property again
2024년 2월에 2박 숙박함
답변 제공: Kris Jones AGM 님, 2024년 3월 5일
Sorry your stay was not pleasant. I do apologize for the issues you had while staying at the La Quinta Vicksburg. We are trying the feedback and trying to correct all the issues.

2/10 - 너무 별로예요

Marjorie

가족 여행
Bed bugs
2024년 2월에 6박 숙박함

10/10 - 훌륭해요

Lakesha

2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Yeniferd

2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Yeniferd

2024년 2월에 4박 숙박함

10/10 - 훌륭해요

Kandice

2024년 1월에 1박 숙박함

4/10 - 별로예요

Dale

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room was dirty had water bugs in shower and bathroom. Empty whiskey bottle in night stand drawer Little or no hot water for shower.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

David

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Clarissa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

8/10 - 좋아요

Jerry

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Bonnie

가족 여행
We actually had to kill a cockroach that was in our bed. Ewwww
2024년 1월에 1박 숙박함

8/10 - 좋아요

Kimberly

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Helen

2023년 12월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Needs security and other updates
The front desk was unattended for several minutes when I arrived, though the clerk is very pleasant when he arrives. The hotel still hasn’t secured the side doors (I complained about that in August) with key card entry. The halls were hot and somehow the room got hot when I turned the AC up overnight.. it was a frosty night outside… and I had a hard time getting the room to cool down. The electric outlets on the lamps didn’t work. I have doubts that the sheets were actually changed… there were a few hairs, as well as a hair or two in the tub. The fan in the bathroom was obnoxiously noisy and the toilet water would not stop running. Wall electric outlets are really loose.. seems like a danger. This place needs an overhaul.
2023년 12월에 1박 숙박함

8/10 - 좋아요

DAWN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would stay again.
2023년 12월에 1박 숙박함

4/10 - 별로예요

Darrel

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Poor Experience
Several Weeks before our stay, we requested the first floor since we have a dog. At 3:30 pm check we were given a room on the second floor. The receptionist was abrupt and showed no concern. The first room had a Frig that did not work. The second room reeked of cigarette smoke. We expected to watch our favorite team in a Bowl Game that night on ESPN. The printed card in the room said that ESPN was available but it was not. Hair Dryer didn’t work. Overall a poor experience.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Milo

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good and getting better.
I have stayed here multiple times now. It is a good place to stop on our travels and is dog friendly. The staff has always been great. However the property is a bit worn. I am glad the owner is finally putting money into the property. We love stopping here and visiting the restaurants downtown.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Sheila E

The furniture was stained in spots. Probably due to pets or kiddos. But otherwise very clean
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Jeannie

연인과의 여행, 반려동물 동반 여행
별로예요: 편의 시설/서비스
Roaches -dirty carpets -in dire need of paint and furniture repair. Housekeeper there very helpful with keys that did not work.
2023년 12월에 1박 숙박함

4/10 - 별로예요

Santanna

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very helpful and listened to our concerns. However, the first room we stayed in (220) the bathroom sink/shower had no hot water and it was leaking from the handle, which was also broke and there was a roach in there. We were able to be moved to another room (226) took 30 minutes for hot water and we found 5 roaches. Then when we got up for breakfast my stepdaughter had the yogurt (strawberry banana) which expired on the 16th of December and ended up getting sick in the car on the way home. Overall the stay was ok for one night but, they didn’t live up to the La Quinta name. Staff was very sweet though.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Brandy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Shana

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean room loved the breakfast 😋 and also the dove bathroom options were great!
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Arline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The stay was pleasant and greatly customer service.
2023년 12월에 1박 숙박함
답변 제공: Kristopher Jones 님, 2023년 12월 16일
Thank you for taking the time to share your experience. We are glad that you enjoyed your stay at LaQuinta by Wyndham Vicksburg. Thank you for staying with us.

10/10 - 훌륭해요

Cristy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay!
2023년 12월에 5박 숙박함
답변 제공: Kristopher Jones 님, 2023년 12월 16일
Thank you so much. We are glad that you enjoyed your stay at LaQuinta by Wyndham Vicksburg. Thank you for staying with us.

4/10 - 별로예요

Jeffrey 님, Mentone

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Staff was attentive and friendly. Property was very dated, room was clean but had some sort of overly strong deodorizer covering up something bad. Found a cockroach in the bathroom and not a large water bug but a small, gross one. Half the receptacles didn’t work and the other ones that did need to be replaced as anything you plug in hangs out due to age. Hard bed and dirty pull out couch. An overall bad stay.
2023년 12월에 1박 숙박함
답변 제공: Kristopher Jones 님, 2023년 12월 16일
Thank you for taking the time to tell us about your stay. I'm very happy to hear that our staff was attentive and friendly. However, I apologize and sad to hear that the overall experience of your stay was not pleasurable. I assure your that we are making every effort to correct the issues that you experienced during your stay. It is my hope that you will give us another chance to make up to you in the future. Thank you for staying at LaQuinta by Wyndham Vicksburg.

8/10 - 좋아요

Mariana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Kristopher Jones 님, 2023년 12월 16일
Thank you for taking the time to rate your experience. We appreciate your feedback. Thank you for staying with us at LaQuinta by Wyndham Vicksburg.

8/10 - 좋아요

Kim

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check-in was efficient, our room is clean, bed is comfy.
2023년 11월에 1박 숙박함
답변 제공: Kristopher Jones 님, 2023년 12월 16일
Thank you for taking the time to tell us about your visit. I am thrilled to hear that our accommodations were to your liking and that you enjoyed your stay at LaQuinta by Wyndham Vicksburg. Thank you for staying with us.

2/10 - 너무 별로예요

agnes

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The front night desk man on Thanksgiving night was rude he knocked on my door bc I have small grandkids one of which is disabled and screams a lot ..knocked on my door and I immediately apologized for the noise and that he said it’s been going on for a while and I’m the adult to control my children/child. I attend o. Complaining bc I was very aware that I was an adult and unfortunately due to my child disability that’s one of the things I have to deal with.. I will never go back to that hotel
2023년 11월에 3박 숙박함
답변 제공: Kristopher Jones 님, 2023년 12월 16일
Thank you, firstly, for taking the time to share your experience. I would like to apologize for my late reply. I assure your that your concern as expressed in this review will be addressed. I'm very saddened to hear that this was the experience that you encountered at our property. You should not have been spoken to in that manor nor treated with any disrespect. This behavior is not something that we practice or tolerate here at our property. Disabilities are a challenge in themselves and when you stayed at our property, instead of a relaxing time, you were met with another challenge and for that I deeply and humbly apologize. I completely understand if you decide not to but I would very much like for you to afford me the opportunity to make amends for the negative experience that you had with us. If choose to stay again or if you just want to speak more about your experience, you may contact me directly at LQ6195GM@Laquinta.com.

4/10 - 별로예요

Melanie

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Kristopher Jones 님, 2023년 12월 16일
Thank you for taking the time to rate your experience. We appreciate your feedback. Thank you for staying with us at LaQuinta by Wyndham Vicksburg.

10/10 - 훌륭해요

William

2023년 11월에 1박 숙박함
답변 제공: Kristopher Jones 님, 2023년 12월 16일
Thank you for taking the time to rate your experience. We appreciate your feedback. Thank you for staying with us at LaQuinta by Wyndham Vicksburg.

6/10 - 괜찮아요

Jimmy

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very run down. Understaffed. Not what I expect from a LaQuenta Inn. I took pictures.
2023년 11월에 1박 숙박함
답변 제공: Kristopher Jones 님, 2023년 12월 16일
Thank you for taking the time to tell us about your stay. I apologize for the delay in response. We're sorry to hear that you didn't enjoy your time with us. If you still have them, would you be able to send me a copy of the pictures that you had taken? I would very much like to address your complaints. Thank you for staying at LaQuinta by Wyndham Vicksburg.

10/10 - 훌륭해요

Deborah

가족 여행
Easy access to major sites
2023년 11월에 3박 숙박함
답변 제공: Kristopher Jones 님, 2023년 12월 16일
Thank you for taking the time to share your thoughts with us. We are glad that you enjoyed your stay at LaQuinta by Wyndham Vicksburg. Thank you for staying with us.

2/10 - 너무 별로예요

Elaine

Overbooked Online
Used Hotel.com to book this property after many hours of driving during a roadtrip. When I tried to check in, learned that property was sold out, even though Hoel.com said there were still seven rooms available. After finding another room, had to call Hotel.com to get a refund, which is never easy. Highly disappointed with the entire experience.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Jeremy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Kristopher Jones 님, 2023년 12월 16일
Thank you for taking the time to rate your experience. We appreciate your feedback. Thank you for staying with us at LaQuinta by Wyndham Vicksburg.

6/10 - 괜찮아요

Mary

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Kris 님, 2023년 12월 16일
Thank you for taking the time to rate your experience. We appreciate your feedback. Thank you for staying with us at LaQuinta by Wyndham Vicksburg.