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데이즈 인 바이 윈덤 빅토리아 여행 후기

2 out of 5
데이즈 인 바이 윈덤 빅토리아
6203 Dairy Rd, Victoria, TX

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 958개 이용 후기 중 459개" "
평점 8 - 좋아요. 958개 이용 후기 중 286개" "
평점 6 - 괜찮아요. 958개 이용 후기 중 115개" "
평점 4 - 별로예요. 958개 이용 후기 중 54개" "
평점 2 - 너무 별로예요. 958개 이용 후기 중 44개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

Michael

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
It was fine, the staff was good. It just needs some deep cleaning.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 28일
Hello Michael,We appreciate your feedback and will share your comments with our team to ensure a higher level of cleanliness moving forward. Thank you for bringing this to our attention.

4/10 - 별로예요

Andrea 님, INEZ

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Staff was nice. Property is nasty. Carpets are too dirty to walk on barefoot, just a sticky mess. Bathroom full of mold and holes in bathroom ceiling with mold growing. Holes in the walls, stains on the mattresses, curtains, walls. Just. Nasty. Such a shame to be in the best area of town and look like that.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Andrea,We appreciate your feedback and apologize for any inconvenience you experienced. Your comments will be shared with the team for immediate attention. Our top priority is to ensure a comfortable stay for all our guests, and we are constantly working to improve our facilities. Thank you for bringing this to our attention.

8/10 - 좋아요

Rebecca

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall just convenient for my job location
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Rebecca,We're glad to hear that our hotel's location was convenient for your work trip. If you have any further feedback or need assistance, please feel free to reach out to our management team directly. Your comments are valuable to us as we strive to improve our guests' experiences.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello John,We appreciate your kind feedback and are delighted to hear that you enjoyed your stay with us. Your satisfaction is always our top priority and we look forward to welcoming you back in the future.

8/10 - 좋아요

Melisa

좋아요: 숙박 시설 상태 및 시설
Good price and confortable
답변 제공: Manager 님, 2024년 3월 27일
Hello Melisa,We are pleased to hear you found our prices reasonable and your stay comfortable. Guest feedback is valuable to us to ensure a pleasant experience for all our visitors. We hope you had a memorable time during your stay at our hotel.

4/10 - 별로예요

Domenica

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Things are in dire need of repair. Bath tub caulking should be redone, stains on bedspread and floor. The only provided 2 of each size towel, and the first one I grabbed to dry off from my shower was stained with makeup or tanning solution on half the towel, it also had long black hairs stuck to it on both sides! Staff wasn’t friendly, just there. One lady actually said “I don’t work the counter, I think she went to the laundry room”. But made no attempt to get her or even apologize for the wait.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Domenica, We apologize for any inconvenience you experienced during your stay. We value your feedback and will address your concerns with our team to ensure improvements are made for future guests. Your comment has been noted for our attention to enhance our services.

2/10 - 너무 별로예요

Richard

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was black mold in restroom
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Richard, We're sorry to hear about your experience. We take cleanliness seriously and have shared your feedback with our housekeeping team for immediate action. Your satisfaction is important to us, and we appreciate you bringing this matter to our attention.

8/10 - 좋아요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like that it was quiet, clean, affordable, and in a good location.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Patrick,We're thrilled to hear you appreciated the peaceful atmosphere, cleanliness, and convenient location during your stay with us. We always aim to provide a comfortable experience for all our guests. Should you have any other comments or concerns, please feel free to reach out to our management team directly.

6/10 - 괜찮아요

Kari

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
No one working front desk, mold on windows in the room
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello Kari, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable, and we will address the issues you raised with our team for improvement. Thank you for bringing this to our attention, and we hope to welcome you back in the future.

2/10 - 너무 별로예요

Jo Ann

There was a roach with marijuana by the lamp, no smoke detector, toilet handle is holding in by a thread, and so is the water faucet. Water barely comes out the shower and they charge $25 for a 20 min late check out
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Jo Ann, We regret to hear about your experience and appreciate your feedback. We take concerns like this seriously and will address them promptly to ensure all guests have a comfortable stay. Your comments will be forwarded to the relevant departments for their attention.

2/10 - 너무 별로예요

Joseph

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't like anything about this property. The room is disgusting, roaches crawling up the wall. There was sign in the lobby that said NO housekeeping and it's EVIDENT! This is a terrible place to stay!
2024년 1월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 13일
Hello Joseph, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

10/10 - 훌륭해요

Krystal

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Days inn Victoria is my favorite place Nice and clean and friendly staff
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello Krystal,We are delighted to hear that Days Inn Victoria is your favorite place with its cleanliness and friendly staff. Your positive feedback is truly appreciated and we look forward to welcoming you back again soon!

8/10 - 좋아요

Jennifer

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It was good for the price. Don’t expect to eat breakfast at their breakfast unless you like toast and cereal.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 5일
Hello Jennifer,We appreciate your feedback on our pricing value. Our breakfast options may vary, and we apologize if they did not meet your expectations. We encourage guests to reach out to management for any concerns during their stay.

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice Property for the money
답변 제공: Manager 님, 2024년 3월 3일
Hello Kenneth,We're pleased to hear you found our property to be good value for your investment. Your feedback is valuable to us as we continuously strive for guest satisfaction. If you have any more insights to share, feel free to reach out to our management team directly.

10/10 - 훌륭해요

Rachel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Been staying at this place for a while. The Days Inn is pretty quiet, been a few times that people in the next rooms would be a little loud but other than that i do enjoy staying here. It's down the street from my job so I'm not driving that far, and the restaurants is very close by. The staff is extremely friendly and welcoming.
2024년 2월에 4박 숙박함
답변 제공: Manager 님, 2024년 2월 20일
Hello Rachel,We are delighted to hear that you have been enjoying your stay at Days Inn and found our location convenient for your job and dining needs. Our team is dedicated to providing a warm and welcoming environment for all our guests. Should you have any concerns during future stays, please feel free to reach out to us for assistance.

8/10 - 좋아요

SANDRA

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Front desk clerk was so unfriendly. No eye contact, no smile, so not welcoming.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 6일
Hello SANDRA, We apologize for any inconvenience caused during your stay. Our team values providing exceptional service and we appreciate your feedback. Your comments will be shared with the appropriate department for further improvement. We hope to have the opportunity to welcome you back in the future to provide a better experience.

10/10 - 훌륭해요

Jesus

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Jesus,We are delighted to hear that you had a wonderful experience during your stay with us! Let us know if there's anything else we can assist you with in the future.

10/10 - 훌륭해요

Kenneth

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Kenneth,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

8/10 - 좋아요

greg

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was clean, basically what you'd expect for the price.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello greg,Thank you for choosing our hotel and for sharing your feedback. We're glad to hear that your room was clean and met your expectations considering the price. We appreciate your support and hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

Ignacio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and friendly. You get what you pay for.
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 18일
Hello Ignacio,Thank you for your feedback! We're glad to hear that you found our staff to be nice and friendly. We strive to provide excellent service to all our guests. We value your input and hope to welcome you back in the future.

10/10 - 훌륭해요

Enrique 님, Dallas

출장 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff and hotel facilities are very good but the supposed breakfast offered by the hotel is dismal.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 16일
Hello Enrique,Thank you for your feedback on our staff and hotel facilities. We appreciate your kind words. We apologize if the breakfast did not meet your expectations. We constantly strive to improve our offerings and will take your comments into consideration to enhance the breakfast experience for future guests. Please contact our management team if you have any further concerns.

8/10 - 좋아요

julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and quiet
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 16일
Hello julie,Thank you for taking the time to share your feedback regarding your recent stay. We are pleased to hear that you found our hotel to be clean and quiet. Providing a comfortable and peaceful environment is a top priority for us. We appreciate your kind words and hope to welcome you back in the future for another enjoyable stay.

8/10 - 좋아요

Pablo T

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a good stay
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello Pablo T,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was good, and we hope to have the pleasure of hosting you again soon.

10/10 - 훌륭해요

VERONICA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello VERONICA,We are thrilled to hear that you had a wonderful experience during your stay with us! We strive to provide exceptional service and a memorable stay for all of our guests. If there is anything specific you loved about your stay, please feel free to share it with us. We look forward to welcoming you back in the future for another great stay.

10/10 - 훌륭해요

Maria

2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Maria,We are thrilled to hear that you had a fantastic stay at our hotel! We strive to provide exceptional experiences for our guests, and it sounds like we succeeded with you. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We hope to welcome you back again soon for another great experience.

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Kenneth,Thank you for your kind words and positive feedback! We are delighted to hear that you enjoyed your stay with us. We strive to provide a great experience for all our guests and we're glad that we succeeded in doing so for you. We hope to welcome you back in the future for another great stay.

10/10 - 훌륭해요

Kenneth

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Kenneth,We're thrilled to hear that you had a fantastic stay with us! Our team works hard to provide exceptional service and make every guest feel welcome. We hope to have the pleasure of welcoming you back in the future for another wonderful experience.

4/10 - 별로예요

Corina

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello Corina,We’re sorry to hear that your recent stay with us did not meet your expectations. We value your feedback and encourage you to reach out to us directly with any specific concerns or issues you may have encountered during your stay. We would appreciate the opportunity to address and resolve any problems you experienced.

2/10 - 너무 별로예요

Marissa

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello Marissa, We’re sorry to hear that your stay fell short of your expectations. We value guest feedback and would appreciate the opportunity to address any specific concerns you may have had. Please reach out to our hotel directly so that we can discuss your experience further.

4/10 - 별로예요

Sandra

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dirty
Bathroom toilet won't flush i have stayed there before lots of time this time it was dirty we had no alarm clock no light bulb it was dirty
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Sandra, Thank you for leaving your feedback regarding your recent stay. We apologize for any inconveniences you may have experienced during your visit. We appreciate you bringing these issues to our attention and have shared your concerns with our team for immediate attention. Your feedback helps us improve our services, and we hope to have the opportunity to welcome you back in the future for a more pleasant stay.

10/10 - 훌륭해요

connie

2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 17일
Hello connie,We are thrilled to hear that you had a wonderful experience during your stay at our hotel. We greatly appreciate your positive rating and thank you for choosing us. Please do not hesitate to reach out to us if there is anything else we can assist you with in the future. We hope to welcome you back soon!

10/10 - 훌륭해요

Anna

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 15일
Hello Anna,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had such a wonderful experience. We look forward to welcoming you back to our hotel soon!

10/10 - 훌륭해요

Margie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Love this place! Courteous staff! Comfortable beds
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 14일
Hello Margie,Thank you for choosing our hotel as your accommodation! We are delighted to hear that you had a wonderful experience during your stay. We appreciate your positive feedback and hope to welcome you back in the future for another exceptional stay.

2/10 - 너무 별로예요

Fernando

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The bed spread was gross with tears and cigarette burns. The AC was not working correctly. The app says 12 pm check out and the girl from the front desk was knocking at 11 for me to check out
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 11일
Hello Fernando, Thank you for sharing your feedback with us. We're sorry to hear about the issues you encountered during your stay. We strive to provide a comfortable environment and apologize for any inconvenience caused by the bedspread condition and AC. Regarding the check-out time, it is typically at 12 pm, and we apologize for any confusion caused. We appreciate your feedback and will address these concerns with our team.

10/10 - 훌륭해요

Catherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The TV remote didn't have the back to it. And the handle on the shower door was lose. And the room wasn't clean good
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 10일
Hello Catherine,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the TV remote, shower door handle, and cleanliness of your room. We appreciate your input and will ensure that these concerns are addressed to enhance the overall guest experience.

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 10일
Hello Kenneth,We're thrilled to hear that you had such a fantastic experience during your stay with us! We always strive to provide top-notch service and ensure our guests have a memorable time. Should you have any further feedback to share, we encourage you to reach out to us directly so we can address any concerns. We hope to welcome you back again soon!

10/10 - 훌륭해요

Rachel

2023년 12월에 4박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Rachel,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. If there is anything else we can do to make your future visits even more memorable, please let us know. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Oscar

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great deal, staff very professional, satisfied all the way Thanks
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 26일
Hello Oscar,Thank you for your kind feedback! We are delighted to hear that you found our hotel to be a great deal and that our staff provided professional service. Your satisfaction is our top priority, and we are thrilled to know that we met your expectations. We appreciate your support and hope to welcome you back on your future travels.

10/10 - 훌륭해요

Gilbert

좋아요: 청결 상태
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 22일
Hello Gilbert,We apologize for any confusion, but could you please provide some additional context or clarify the rating you have given? This will help us better understand your experience and address any concerns you may have had. Thank you.

2/10 - 너무 별로예요

Gabriel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room looks old, all the towels look dirty, mold on the restroom ceiling. AC was barely working. No TV channels and no volume. The room had old smell.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 21일
Hello Gabriel, We apologize for any inconvenience caused during your stay with us. We strive to maintain our rooms to the highest standards and will address the issues mentioned. We appreciate your feedback and will use it to make improvements to enhance our guests' experience. Thank you for bringing these matters to our attention.

8/10 - 좋아요

Melinda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very close to my 8:30 am appointment.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 18일
Hello Melinda,We appreciate your feedback regarding the convenient location of our hotel in relation to your appointment. We strive to provide a convenient and accessible option for our guests. Thank you for choosing our hotel for your stay.

6/10 - 괜찮아요

Billy

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
n/a
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 15일
Hello Billy, Thank you for taking the time to share your feedback with us. We apologize for any inconveniences you experienced during your stay. We appreciate your valuable input and will use it to improve our services for future guests. We encourage you to reach out to our management team directly, as they would be happy to address your concerns further.

4/10 - 별로예요

Rainee

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Avoid - Ready to Be Shut Down and overhauled!
Couldn’t use the air/heat. Sounded like a jet engine. Breakfast?!? Some stale cereal with gallons of milk and coffee and a juice machine doesn’t represent breakfast. Time to shut it down and do a complete do-over. Won’t be back here again
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 11일
Hello Rainee,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with the air/heat system. Our team will investigate the issue to ensure it is addressed appropriately. We regret that the breakfast fell short of your expectations and appreciate your insights on how we can improve. We value your thoughts and would like to welcome you back for a better experience in the future.

6/10 - 괜찮아요

Christopher 님, Kingwood

좋아요: 직원 및 서비스
It was ok and probably fine for the cost. The bedspread and couch had stains, not fresh ones which make me think just old stains and should be replaced. Mold in restroom at shower base. Good things were the linens for the most part were clean and fresh (one dirty washcloth) and bed for me had good sleep comfort with a light cover and no duvet which I HATE in warm climates. Also AC was quiet and cold. In room coffee served it's purpose, machine was clean. I would stay here again. Oh, and the staff was very nice. Not into cereal for breakfast so got some food at HEB down the road.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 11일
Hello Christopher, Thank you for sharing your feedback with us. We appreciate your compliments towards our friendly staff and the comfortable sleep experience provided. We apologize for any inconvenience caused by the stains on the bedspread and couch, and also for the presence of mold in the restroom. We value your comments and will take them into consideration. We hope to welcome you back in the future for an even better stay.

6/10 - 괜찮아요

Phillip 님, Victoria

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Staff very nice and friendly. Wifi is terrible! Some days, can't even get my pc to connect, can only get cell phone to work.
2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 4일
Hello Phillip,Thank you for your feedback on our friendly staff. We apologize for any inconvenience you experienced with our WiFi. Our team is always working on making improvements. We recommend contacting your service provider for assistance with connectivity issues.

10/10 - 훌륭해요

Yolanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We would recommend staying here!
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 29일
Hello Yolanda,Thank you for your recommendation! We appreciate your positive feedback.

10/10 - 훌륭해요

susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly desk staff.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 29일
Hello susan,Thank you for your kind feedback about our friendly desk staff. We strive to provide excellent customer service.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 26일
Dear Guest,Thank you for your positive rating! We strive to provide exceptional service and look forward to welcoming you back soon.

10/10 - 훌륭해요

Natosha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
25 pet fee
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 25일
Hello Natosha,We apologize for any inconvenience caused. Our pet fee is necessary to ensure the comfort and cleanliness of all our guests. Thank you for your understanding.

6/10 - 괜찮아요

James

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 12일
Hello James,Thank you for sharing your feedback about your recent stay with us. We apologize for any inconvenience you encountered during your stay and appreciate you bringing these issues to our attention. We will certainly take your comments into consideration as we strive to enhance the overall guest experience. If you have any further concerns, please reach out to our management team directly.