숙박 시설 정면

호텔 라트하우스파크 빈, 어 멤버 오브 래디슨 인디비주얼스 여행 후기

4 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1002개 이용 후기 중 486개" "
평점 8 - 좋아요. 1002개 이용 후기 중 369개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 100개" "
평점 4 - 별로예요. 1002개 이용 후기 중 33개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 14개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

YANG

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Angelina Dobrynina FOM 님, 2023년 11월 21일
Dear Guest, we would like to thank you for taking the time to give us an online feedback. We appreciate even more, that it is such a positive one. We are happy to hear, that you had a great stay in our hotel and hopefully also in Vienna. We are looking forward to welcome you again! Best regards from Vienna and stay save home!

6/10 - 괜찮아요

Jacur

단체 여행
별로예요: 청결 상태, 직원 및 서비스
처음 체크인하고 들어갔는데 유리잔이 깨져있었고 바닥에 널부러져 있었음.. 그리고 욕조 물이 안내려감... 생각보다 좁음... 가격값을 하는 호텔은 아닌듯. 조식은 맛있음
2019년 7월에 3박 숙박함
답변 제공: Bettina Nitsche 님, 2019년 7월 24일
Dear Jacur, thank you for your feedback here and the information concerning your check-in. We will take care of this details and are sure to have already found a solution on spot. For further details please feel free to contact us again personally. Kindest regards from Vienna, Bettina Nitsche, Quality Supervisor, for the team of Hotel Rathauspark

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
솔직한 후기
비엔나 대학교까지 5분 미만으로 가까웠으며, 관광할만한 명소들과도 걸어서 25분 이내에 있어서 위치가 괜찮았음. 호텔 시설도 대체로 만족스러웠고, 조식도 깔끔하니 맛도 좋았음.

8/10 - 좋아요

jjj

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고기차역과가까운호텔
기차역과 가까워서 좋음. 주요관광지와는 도보로 15-20분으로 거리가 있음. 깨끗함. 큰창문.

8/10 - 좋아요

JONGMIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

tae young

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 친절합니다

8/10 - 좋아요

JOONHWAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

CHANGRAE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 위치
좋은 위치, 찾기쉬움

6/10 - 괜찮아요

astare

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
도심에서 가까움
라트하우스, 비엔나대학, 궁전 등이 가까워서 관광에는 좋은 위치에 있으나 방음에 문제가 많고 객실 내 집기의 배치도 사용자의 편의를 전혀 고려하지 않고 그냥 '때려 넣은' 느낌을 준다. 창이 실외로 나 있지 않은 객실의 경우는 답답한 느낌을 준다.

8/10 - 좋아요

Echelle

좋아요: 청결 상태, 직원 및 서비스
The hotel itself was lovely. However the exterior and interior are both under construction. The hotel did contact me and advised me of this on advance. It is situated in an excellent location for transportation to the main sights via the tram system and there are two sightseeing bus stops very close to the hotel.
2024년 3월에 3박 숙박함
답변 제공: Nicole Mandl, General Manager 님, 2024년 3월 19일
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel lovely despite the ongoing construction both externally and internally. We appreciate your understanding and cooperation during this period.We're pleased to know that our team reached out to inform you about the construction in advance, ensuring transparency and managing expectations accordingly.Furthermore, we're delighted that our hotel's location suited your needs, providing easy access to transportation via the tram system and proximity to sightseeing bus stops. We aim to offer convenience and accessibility to our guests, and we're happy to hear that we succeeded in this aspect.Thank you once again for your review. We hope to have the opportunity to welcome you back for an even more enjoyable stay once the construction is complete.Best regards,

10/10 - 훌륭해요

Rita Margaret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Nicole Mandl, General Manager 님, 2024년 3월 19일
Dear Guest, we would like to thank you for taking the time to give us an online feedback. We appreciate even more, that it is such a positive one. We are happy to hear, that you had a great stay in our hotel and hopefully also in Vienna. We are looking forward to welcome you again! Best regards from Vienna and stay save home,

10/10 - 훌륭해요

Norma Alicia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo muy fabuloso… el personal muy amable… y muy cerca del centro de la ciudad
2024년 2월에 3박 숙박함
답변 제공: Nicole Mandl, General Manager 님, 2024년 3월 19일
Dear Guest,Thank you for sharing your experience with us. We're thrilled to hear that you had a fabulous stay with us. It's wonderful to know that you found our staff to be very friendly and that our location was convenient, being close to the city center.Providing exceptional service and ensuring our guests have a memorable experience is our top priority, and we're delighted that we could meet your expectations in this regard.We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,

10/10 - 훌륭해요

Stefan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sehr freundlich
2024년 2월에 2박 숙박함
답변 제공: Nicole Mandl, General Manager 님, 2024년 2월 16일
Dear Guest, thank you for taking time to give us this online feedback. We are very happy that you enjoyed your stay in our Hotel Rathauspark and your impressions were good. We are looking forward welcoming you soon again here. Until then we wish you all the best. Kindest regards!

10/10 - 훌륭해요

Michael

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Die Nähe zum Wiener Eistraum ist für uns perfekt da wir zum Schlittschuh laufen nach Wien kommen
2024년 2월에 2박 숙박함
답변 제공: Nicole Mandl, General Manager 님, 2024년 2월 14일
Dear Guest, we would like to thank you for taking the time to give us an online feedback. We appreciate even more, that it is such a positive one. We are happy to hear, that you had a great stay in our hotel and hopefully also in Vienna. We are looking forward to welcome you again! Best regards from Vienna and stay save home!

10/10 - 훌륭해요

Nikita

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Goed en netjes hotel. Ontbijt was wat beperkt en helaas ook geen echte bar om nog even een drankje te drinken. Verder helemaal prima.
2024년 1월에 2박 숙박함
답변 제공: Nicole Mandl, General Manager 님, 2024년 2월 5일
Dear Guest, we would like to thank you for taking the time to give us an online feedback. We appreciate even more, that it is such a positive one. We are happy to hear, that you had a great stay in our hotel and hopefully also in Vienna. We are looking forward to welcome you again! Best regards from Vienna and stay save home,

8/10 - 좋아요

janet

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Pretty central for the city, hotel abit battered and bruised in the room but clean comfy bed. Shower needs attention!
2024년 1월에 3박 숙박함
답변 제공: Nicole Mandl, General Manager 님, 2024년 2월 5일
Dear Guest, thank you for taking time to give us this online feedback. We are very happy that you enjoyed your stay in our Hotel Rathauspark and your impressions were good. We are looking forward welcoming you soon again here. Until then we wish you all the best. Kindest regards,

10/10 - 훌륭해요

Martina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2024년 1월에 3박 숙박함
답변 제공: Nicole Mandl, General Manager 님, 2024년 2월 1일
Dear Guest, we would like to thank you for taking the time to give us an online feedback. We appreciate even more, that it is such a positive one. We are happy to hear, that you had a great stay in our hotel and hopefully also in Vienna. We are looking forward to welcome you again! Best regards from Vienna and stay save home!

6/10 - 괜찮아요

Martyn Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 3박 숙박함
답변 제공: Nicole Mandl, General Manager 님, 2024년 1월 17일
Dear Guest, thank you for taking time to give us this online feedback. We are very happy that you enjoyed your stay in our Hotel Rathauspark and your impressions were good. We are looking forward welcoming you soon again here. Until then we wish you all the best. Kindest regards!

10/10 - 훌륭해요

Bruno

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ottimo peccato cassaforte con batterie scariche
2024년 1월에 1박 숙박함
답변 제공: Angelina Dobrynina FOM 님, 2024년 1월 12일
Dear Guest, thank you for taking time to give us this online feedback. We are very happy that you enjoyed your stay in our Hotel Rathauspark and your impressions were good. We are looking forward welcoming you soon again here. Until then we wish you all the best. Kindest regards!

8/10 - 좋아요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
2023년 12월에 7박 숙박함
답변 제공: Angelina Dobrynina FOM 님, 2024년 1월 12일
Dear Guest, we would like to thank you for taking the time to give us an online feedback. We appreciate even more, that it is such a positive one. We are happy to hear, that you had a great stay in our hotel and hopefully also in Vienna. We are looking forward to welcome you again! Best regards from Vienna and stay save home!

8/10 - 좋아요

giuseppe

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태
2024년 1월에 3박 숙박함
답변 제공: Angelina Dobrynina FOM 님, 2024년 1월 12일
Dear Guest, thank you for taking time to give us this online feedback. We are very happy that you enjoyed your stay in our Hotel Rathauspark and your impressions were good. We are looking forward welcoming you soon again here. Until then we wish you all the best. Kindest regards!

6/10 - 괜찮아요

juliette

가족 여행
좋아요: 직원 및 서비스
Il y avait une capsule de bouteille en arrivant dans la chambre et la climatisation de la minuscule salle de bain ne marchait pas , odeur désagréable
2023년 12월에 4박 숙박함
답변 제공: Angelina Dobrynina FOM 님, 2024년 1월 12일
Dear Guest, thanks for your review here. We hope you had the time to enjoy our breakfast buffet with local and organic food and thank you for your stay in Vienna and with us.We are sorry, you did not like your room. We prefer to find the best solution/room for our guest on spot. Maybe a change into another room would have been helpful for you? Hopefully you arrived at home well and we may welcome you again in the future. Kindest regards!

8/10 - 좋아요

Sophie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We like the location of the property. It is convenient and close to the city center. We walked everywhere. The breakfast is decent too. The staff has been helpful as well. We enjoyed our stay.
2023년 12월에 3박 숙박함
답변 제공: Angelina Dobrynina FOM 님, 2024년 1월 12일
Dear Guest, thank you for your positive feedback!We were delighted for your praise of our spacious hotel rooms, our calm and good location and our buffet breakfast. We pay a lot of attention on a wide selection and the regionality of our products. Hope to see you next time in Vienna!

10/10 - 훌륭해요

Tjeerd Sjonk

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location and great staff!
2023년 12월에 5박 숙박함
답변 제공: Angelina Dobrynina FOM 님, 2024년 1월 12일
Dear Guest, thank you for taking time to give us this online feedback. We are very happy that you enjoyed your stay in our Hotel Rathauspark and your impressions were good. We are looking forward welcoming you soon again here. Until then we wish you all the best. Kindest regards!

6/10 - 괜찮아요

ROSELYNE

가족 여행
좋아요: 청결 상태
Hôtel très bien situé à côté de l'hôtel de ville, très propre, bonne literie. Points négatifs: panne d'ascenceur, TV qui ne fonctionne pas, personnel peu aimable.
2023년 12월에 3박 숙박함
답변 제공: Angelina Dobrynina FOM 님, 2024년 1월 12일
Dear Guest, we would like to thank you for taking the time to give us an online feedback. We appreciate even more, that it is such a positive one. We are happy to hear, that you had a great stay in our hotel and hopefully also in Vienna. We are looking forward to welcome you again! Best regards from Vienna and stay save home!

8/10 - 좋아요

Ingrid

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
For a start, the atmosphere of the room was bad, because the first impression was of the room, in a first class hotel, was not pleasant. First, the bathroom very small, but is Ok, We only had one hand towel and one of foot towell. The decoration was the worst, the window curtain was broken and couldn’t be move to close or open. And most basic thing in a hotel room, comfort for guests, the bed in a very strange position , with the headboard next to the longest part of the bed and one of the corners outside the wall. (I have photos if anyone in administration wants to see the room that I talking about). After my complaint, of course, they gave us a real hotel room and no complaints about it. But, the first impression counts.
2023년 12월에 1박 숙박함
답변 제공: Angelina Dobrynina FOM 님, 2024년 1월 4일
Dear guest,Thank you for sharing your experience. We appreciate your feedback and apologize for the initial inconvenience. It's unfortunate that the first room did not meet your expectations, and we understand the importance of a positive first impression. We take your comments seriously and will address the issues mentioned to ensure a more comfortable stay for future guests. We're glad to hear that your concerns were resolved promptly when you brought them to our attention. We value your input and hope to have the opportunity to provide you with a better experience in the future.

6/10 - 괜찮아요

Supasinre

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Angelina Dobrynina FOM 님, 2024년 1월 4일
Dear Guest, we would like to thank you for taking the time to give us an online feedback. We appreciate even more, that it is such a positive one. We are happy to hear, that you had a great stay in our hotel and hopefully also in Vienna. We are looking forward to welcome you again! Best regards from Vienna and stay save home!

6/10 - 괜찮아요

Clotilde

가족 여행
좋아요: 직원 및 서비스
Environnement très calme, literie correcte, personnel très discret, beaucoup de rangements. En fait ce qui nous a déçu, c'est la différence entre les photos de la chambre sur le site et la réalité. Déco vieillotte, pas de vue (velux, il faut monter sur une table pour voir qq chose), rapport qualité prix très moyen.
2023년 12월에 3박 숙박함
답변 제공: Angelina Dobrynina FOM 님, 2024년 1월 3일
Dear Guest,Thank you for sharing your feedback about your recent stay with us. We appreciate your positive comments on the quiet environment, comfortable bedding, and discreet staff. However, we regret that the actual room did not meet your expectations based on the website photos.We apologize for any disappointment caused by the outdated decor and the lack of a clear view. Your comments are valuable, and we will work on improving the accuracy of our room representations on the website.We understand the importance of a fair price-quality ratio, and we will take your feedback into consideration for future adjustments. We hope to have the opportunity to welcome you back and provide an improved experience in the future.Best regards!

10/10 - 훌륭해요

Alina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Angelina Dobrynina FOM 님, 2024년 1월 3일
Dear Guest, we would like to thank you for taking the time to give us an online feedback. We appreciate even more, that it is such a positive one. We are happy to hear, that you had a great stay in our hotel and hopefully also in Vienna. We are looking forward to welcome you again! Best regards from Vienna and stay save home!

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Ok Hotel
The standard room is tiny and furnished with outdated furniture and beds/mattresses. The bathroom is extremely small and equipped with a whimsical size shower. The location of the hotel is central. Overall, the hotel is not a luxury hotel, it is however clean and the location is good.
2023년 12월에 7박 숙박함
답변 제공: Angelina Dobrynina FOM 님, 2024년 1월 3일
Dear Guest,Thank you for taking the time to share your feedback about your recent stay. We appreciate your honest assessment.We apologize if the standard room size and furnishings did not meet your expectations. Your feedback about the outdated furniture and mattresses is valuable, and we will take it into consideration for future improvements.We're glad to hear that you found the hotel to be clean and the central location favorable. While we may not be a luxury hotel, we strive to provide a comfortable and clean environment for our guests.Your comments are important to us, and we hope to have the opportunity to welcome you back in the future, providing an even better experience.Best regards!

8/10 - 좋아요

Alcharat

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Angelina Dobrynina FOM 님, 2024년 1월 3일
Dear Guest, thank you for taking time to give us this online feedback. We are very happy that you enjoyed your stay in our Hotel Rathauspark and your impressions were good. We are looking forward welcoming you soon again here. Until then we wish you all the best. Kindest regards!

6/10 - 괜찮아요

Jeremy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Pass if you appreciate a cozy bed
Very hard mattress. No elevator to the first floor. In room fridge broken. The fridge wouldn’t usually matter but we stocked up on groceries planning for Christmas closures.
2023년 12월에 3박 숙박함
답변 제공: Angelina Dobrynina FOM 님, 2024년 1월 3일
Dear Guest,Thank you for sharing your feedback with us. We apologize for the challenges you faced during your stay.We regret that the mattress did not meet your expectations. Your comfort is our priority, and we will look into options for providing a more comfortable sleep experience in the future.We also apologize for any inconvenience caused by the lack of an elevator to the first floor. We understand the importance of accessibility and will explore ways to improve this aspect of our facilities.Regarding the broken in-room fridge, we apologize for any inconvenience this may have caused, especially during the holiday season. Our maintenance team will address this issue promptly to ensure it does not occur in the future.We appreciate your understanding and feedback, as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back and provide a more seamless and enjoyable stay in the future.Best regards!

10/10 - 훌륭해요

Ian 님, Arlington

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was excellent, though the laundry service was closed for many days around Xmas & the elevator was broken during some of our stay.
2023년 12월에 3박 숙박함
답변 제공: Angelina Dobrynina FOM 님, 2024년 1월 3일
Dear Guest, thank you for taking time to give us this online feedback. We are very happy that you enjoyed your stay in our Hotel Rathauspark and your impressions were good. We are looking forward welcoming you soon again here. Until then we wish you all the best. Kindest regards!

10/10 - 훌륭해요

Georgina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Central hotel with super friendly team ⭐️
Perfect location for Christmas markets. Clean room with all facilities needed Super friendly staff who were very helpful and informative. Willi gave us lots of travel information and super restaurant recommendations which boosted our stay. Special treats from the team were an added bonus - hand made biscuits were gorgeous!! Will return again for sure.
2023년 12월에 2박 숙박함
답변 제공: Angelina Dobrynina FOM 님, 2024년 1월 3일
Dear Guest,Thank you so much for taking the time to share your positive feedback! We are thrilled to hear that you enjoyed the perfect location for the Christmas markets, found your room clean with all necessary facilities, and experienced the superb hospitality of our friendly staff.We're delighted that Willi could enhance your stay with valuable travel information and excellent restaurant recommendations. It's our pleasure to provide those special treats, like the hand-made biscuits, to make your stay even more memorable.We look forward to welcoming you back on your next visit. Thank you for choosing our hotel, and we can't wait to provide you with another wonderful experience.Best regards!

8/10 - 좋아요

Marissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to public transportation and main area
2023년 12월에 7박 숙박함
답변 제공: Angelina Dobrynina FOM 님, 2024년 1월 3일
Dear Guest, thank you for taking time to give us this online feedback. We are very happy that you enjoyed your stay in our Hotel Rathauspark and your impressions were good. We are looking forward welcoming you soon again here. Until then we wish you all the best. Kindest regards!

8/10 - 좋아요

Farrah

2023년 12월에 2박 숙박함
답변 제공: Angelina Dobrynina FOM 님, 2024년 1월 3일
Dear Guest, thank you for taking time to give us this online feedback. We are very happy that you enjoyed your stay in our Hotel Rathauspark and your impressions were good. We are looking forward welcoming you soon again here. Until then we wish you all the best. Kindest regards!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
The hotel crew is nice and friendly. Breakfast is very good. Hotel is in old town and walking distance to all tourist spots.
2023년 12월에 7박 숙박함
답변 제공: Angelina Dobrynina FOM 님, 2024년 1월 3일
Dear Guest, thank you for your positive feedback!We were delighted for your praise of our spacious hotel rooms, our calm and good location and our buffet breakfast. We pay a lot of attention on a wide selection and the regionality of our products. Hope to see you next time in Vienna!

8/10 - 좋아요

Szandra 님, Old Greenwich

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a basic hotel and the standard 2 bed - room was small but had a desk, coffee & tea maker, fridge, safe and ample closet space. The small bar made great coffees in the mornings and they always had fresh apples. I would stay here again.
2023년 12월에 2박 숙박함
답변 제공: Angelina Dobrynina FOM 님, 2024년 1월 3일
Dear Guest, we would like to thank you for taking the time to give us an online feedback. We appreciate even more, that it is such a positive one. We are happy to hear, that you had a great stay in our hotel and hopefully also in Vienna. We are looking forward to welcome you again! Best regards from Vienna and stay save home!

10/10 - 훌륭해요

Andreas Melsom

2023년 11월에 2박 숙박함
답변 제공: Angelina Dobrynina FOM 님, 2024년 1월 3일
Dear Guest, thank you for taking time to give us this online feedback. We are very happy that you enjoyed your stay in our Hotel Rathauspark and your impressions were good. We are looking forward welcoming you soon again here. Until then we wish you all the best. Kindest regards!

8/10 - 좋아요

Breanne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a short but sweet stay. My room was easily the smallest hotel room I’ve ever seen/stayed in (almost hilariously so, especially considering the price) but it was fine for my needs. The location was perfect for the Christmas market and wonderfully walkable for the ring road and all the major sights. The staff were friendly and helpful but beware of their recommendations… they sent me for the most expensive and unimpressive breakfasts I’ve ever had in my life. Otherwise, a perfectly fine stay in a convenient location.
2023년 12월에 1박 숙박함
답변 제공: Angelina Dobrynina FOM 님, 2024년 1월 3일
Dear Guest, thank you for taking time to give us this online feedback. We are very happy that you enjoyed your stay in our Hotel Rathauspark and your impressions were good. We are looking forward welcoming you soon again here. Until then we wish you all the best. Kindest regards!

6/10 - 괜찮아요

Catherine

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 7박 숙박함
답변 제공: Angelina Dobrynina FOM 님, 2024년 1월 3일
First of all, many thanks for your time to give us a feedback about your stay at Hotel Rathauspark! Your feedback is valuable for us and we need the impressions of our guests for our ongoing quality process. We regret that you got bad impressions during your stay and I can assure you that your experience does not match with our standards. It is our most important asset to satisfy our guests and try to fulfill wishes during their stay. Therefore we are interested, what exactly went wrong so that we can improve our services for the future. Please feel free to contact us directly via e-mail for more details about your stay.Again, we are sorry that your stay was not what you expected, but still hope to get the chance again to show you our efforts and improvements.

8/10 - 좋아요

Alice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Angelina Dobrynina FOM 님, 2024년 1월 3일
Dear Guest, thank you for taking time to give us this online feedback. We are very happy that you enjoyed your stay in our Hotel Rathauspark and your impressions were good. We are looking forward welcoming you soon again here. Until then we wish you all the best. Kindest regards!

10/10 - 훌륭해요

Nancy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I did not like the fact that the body wash was also the shampoo. I have never stayed at a hotel that did not provide a shampoo, especially one affiliated with a Radisson. I also did not like the hand held shower head. You could not turn the shower on unless you were in the shower because the water would spray the entire bathroom. It was also inconvenient holding the shower head and trying to get the liquid soap out of the dispenser.
2023년 12월에 4박 숙박함
답변 제공: Angelina Dobrynina FOM 님, 2023년 12월 21일
Thank you for sharing your thoughts with us. We appreciate your very positive feedback and apologize for any inconvenience caused by the combined body wash and shampoo. We understand the importance of having separate products, and we'll certainly consider this in our future offerings. Furthermore, we also regret any inconvenience with the hand-held shower head and the challenges you faced in using the liquid soap dispenser. Your comments are valuable, and we will assess these aspects to enhance the overall guest experience. We hope to have the opportunity to welcome you back in the future with improvements in these areas. Thank you for bringing these concerns to our attention.Kind regards, Hotel Rathauspark

6/10 - 괜찮아요

MICHELINE

연인과의 여행
별로예요: 직원 및 서비스
Standard room was awful not worth the money we paid at all, not renovated they did fill the soap and the shampoo since first day we came till we left the reception staff are not helpful at all they don’t even try to answer your question with a bad attitude not recommended At All
답변 제공: Angelina Dobrynina FOM 님, 2023년 12월 21일
We appreciate your feedback and are truly sorry to hear that your experience fell short of expectations. We apologize for any inconvenience with the standard room and the lack of renovation. It's disheartening to hear about the issues with the soap and shampoo, as well as the perceived lack of helpfulness from our reception staff. This is certainly not the level of service we aim to provide. We take your comments seriously and will address these concerns to ensure a better guest experience in the future. We appreciate your honesty and regret that we didn't meet your expectations this time. If you reconsider staying with us, we'll strive to make it right. Thank you for bringing these issues to our attention. Kindest regards, Hotel Rathauspark

8/10 - 좋아요

Lynne

2023년 12월에 3박 숙박함
답변 제공: Angelina Dobrynina FOM 님, 2023년 12월 21일
Dear Guest, thank you for taking time to give us this online feedback. We are very happy that you enjoyed your stay in our Hotel Rathauspark and your impressions were good. We are looking forward to welcoming you soon again here. Until then, we wish you all the best. Kindest regards, Hotel Rathauspark

8/10 - 좋아요

Dana

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location. Transportation is easily accessible. Many dining options around. Only cons were that the picture online were nothing like the rook we stayed in. The floors are creaky and the walls are very thin (you can hear most things around you). The shower was awful, the shower head hardly stood up right and when it did it would shoot at the doors and leak out of the shower, making the entire floor wet. Most Staff were friendly and went out of their way to help; such as offering to find weekend laundry services and printing train tickets for us!
2023년 12월에 3박 숙박함
답변 제공: Angelina Dobrynina FOM 님, 2023년 12월 21일
Dear Guest, we would like to thank you for taking the time to give us an online feedback. We appreciate even more, that it is such a positive one. We are happy to hear, that you had a great stay in our hotel and hopefully also in Vienna. We are looking forward to welcome you again! Best regards from Vienna and stay save home, Hotel Rathauspark

2/10 - 너무 별로예요

Sheila

2023년 12월에 3박 숙박함
답변 제공: Angelina Dobrynina FOM 님, 2024년 1월 3일
First of all, many thanks for your time to give us a feedback about your stay at Hotel Rathauspark! Your feedback is valuable for us and we need the impressions of our guests for our ongoing quality process. We regret that you got bad impressions during your stay and I can assure you that your experience does not match with our standards. It is our most important asset to satisfy our guests and try to fulfill wishes during their stay. Therefore we are interested, what exactly went wrong so that we can improve our services for the future. Please feel free to contact us directly via e-mail for more details about your stay.Again, we are sorry that your stay was not what you expected, but still hope to get the chance again to show you our efforts and improvements.

10/10 - 훌륭해요

Tommi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hetki Wienissä
Erinomainen aamiainen sekä kohtelias ja ystävällinen henkilökunta.
2023년 12월에 2박 숙박함
답변 제공: Angelina Dobrynina FOM 님, 2023년 12월 21일
Dear Guest, many thanks for your feedback for Hotel Rathauspark! We are glad that you enjoyed your stay with us, as well as the location, very close to all interesting points in Vienna and not far away from public transport. We are also happy that you liked our organic buffet with local specialties. We hope to see you again soon in our beautiful city! Kind regards, Hotel Rathauspark

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함
답변 제공: Angelina Dobrynina FOM 님, 2023년 12월 21일
Dear Guest, thank you for taking time to give us this online feedback. We are very happy that you enjoyed your stay in our Hotel Rathauspark and your impressions were good. We are looking forward to welcoming you soon again here. Until then, we wish you all the best. Kindest regards, Hotel Rathauspark

6/10 - 괜찮아요

Cees

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Vlakbij het Rathausplatz Kerstmarkt 👍 Het hotel voldoet prima maar de douche is wel heel erg krap en het meubilair op de kamer is gebutst omdat het te vol staat of de kamer er te klein voor is
2023년 12월에 4박 숙박함
답변 제공: Angelina Dobrynina FOM 님, 2023년 12월 21일
Dear Guest,thank you for taking the time to share your feedback. We're pleased to hear that you found our location great. However, we apologize for any inconvenience caused by the size of the shower and the cramped feeling in the room due to the amount of furniture. Your comments are valuable, and we'll take them into consideration as we work towards enhancing our accommodations. We also regret any dents in the furniture, and we'll address this promptly. If you decide to stay with us again, we'll strive to provide a more comfortable and enjoyable experience. Thank you for bringing these aspects to our attention.Best regards, Hotel Rathauspark