Sehr geehrter Gast,wir danken Ihnen herzlich für positive Bewertung Ihres Aufenthalts in unserem Hotel.Mit Wohlgefallen haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und dass Sie einen rundum schönen Aufenthalt hatten.Wir würden uns freuen, Sie in Zukunft wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Markus Koller, Cluster General Manager

안녕하세요.저희 호텔을 방문해주셔서 감사합니다.지내시는 동안 저희 호텔에 대해 전체적으로 만족하신 것 같아 다행입니다. 그중에서도, 객실 상태와 서비스에 대해 좋게 평가해주신 점 감사합니다. 다른 불편함 없이 편안히 머물다 가셨다니 저희도 기쁘네요. 부디 저희 호텔에서 머무시는 동안 빈에서 편안한 여행 되셨길 바랍니다.다음에 기회가 된다면 다시 한 번 찾아주세요. 감사합니다.Markus Koller, Cluster General Manager

안녕하세요.저희 호텔을 방문해주셔서 감사합니다.지내시는 동안 저희 호텔에 대해 전체적으로 만족하신 것 같아 다행입니다.다음에 기회가 된다면 다시 한 번 찾아주세요. 감사합니다.Markus Koller, Cluster General Manager

안녕하세요.저희 호텔을 방문해주셔서 감사합니다.지내시는 동안 저희 호텔에 대해 전체적으로 만족하신 것 같아 다행입니다. 다른 큰 불편함은 없으셨던 것 같아 저희도 기쁘네요. 부디 저희 호텔에서 머무시는 동안 빈에서 즐거운 여행 되셨길 바랍니다.다음에 기회가 된다면 다시 한 번 찾아주세요. 감사합니다.Markus Koller, Cluster General Manager

안녕하세요. 저희 호텔을 방문해주셔서 감사합니다. 지내시는 동안 저희 호텔에 대해 전체적으로 만족하신 것 같아 다행입니다. 특히 저희 직원들을 좋게 평가해주셔서 감사드립니다. 저희 호텔은 언제나 모든 투숙객분들이 편안하게 머물다 가실 수 있도록 최선을 다하고 있습니다. 부디 저희 호텔에 머무시는 동안 비엔나에서 즐거운 여행 되셨길 바랍니다. 다음에 기회가 된다면 저희 호텔을 다시 한 번 찾아주세요. 감사합니다. Mesut Kesici, Cluster General Manager

Dear Guest Thank you for taking the time to rate your stay with us. We are glad that this was to your satisfaction. We would certainly like to learn more about that in a private message. We look forward to the pleasure of seeing you again in the future. Kind regards, Mesut Kesici, Cluster General Manager

Dear Guest, wow, thank you so much for your positive feedback. We hope to get the chance of welcoming you as our guest again. Best regards, Michaela Kaineder

Dear guest, Thank you very much for your feedback. As we always try to improve our quality your feedback is very important to us. May I kindly ask you to send me an email with some details on your stay, so we are able to take steps to make your next stay more comfortable. Looking forward hearing from you soon. Best regards, Magdalena Gussner, BA Guest Relation Manager

Dear guest! First of all I would like to thank you very much for taking time and sharing your experiences concerning your stay at the Novotel Wien City. We are very sorry that we did not fulfill your service exactions totally. Please allow me to express my sincere apologies. I would be very happy to receive the chance of welcoming you again and serving you better next time. Kindest regards, Norbert Frank Rooms Division Manager

Dear guest, Thank you very much for taking time and writing us an online review. We very much appreciate your feedback. Once again thank you very much. We would be very happy to welcome you once again. Best regards, Magdalena Chudzik, BA Guest Relation Manager

Dear guest, Thank you very much for taking time and sharing your experiences concerning your last stay at our Novotel Wien City. It is always a pleasure to receive positive feedback. Once again thank you very much. We are looking forward welcoming you soon again. Kind regards, Magdalena Chudzik, BA Guest Relation Manager

Dear guest, Thank you very much for taking time and sharing your experiences concerning your last stay at our Novotel Wien City. It is always a pleasure to receive positive feedback. Once again thank you very much. We are looking forward welcoming you soon again. Kind regards, Magdalena Chudzik, BA

Dear guest, Thank you very much for taking time and sharing your experiences concerning your last stay at you Novotel Wien City with us. It is always a great pleasure to receive positive feedback. Once again thank you very much! We would be very glad to welcome you once again soon. Best regards, Magdalena Chudzik, BA Guest Relation Manager

Dear guest, Thank you very much for your review. We appreciate that! I am very sorry that our service did not meet your expectations. I would be very happy to welcome you once again and better serve you in near future. Best regards, Magdalena Chudzik, BA

Dear Eraldo,We thank you for your kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you again soon, Best regards,Markus Koller, Cluster General Manager

Sehr geehrter Karl,vielen Dank für Ihr positives Feedback.Es freut uns zu hören, dass Sie die Sauberkeit unserer Zimmer mit 80% bewertet haben, denn unser Team legt großen Wert auf ein einwandfreies Ambiente für unsere Gäste. Ebenso danken wir Ihnen für das positive Feedback zum Zustand unseres Hotels, welcher nach der letzten Renovierung 2019-2020 modern und komfortabel gestaltet ist. Dass Sie mit unserem Service zufrieden waren, erfüllt uns mit Stolz und bestärkt uns darin, weiterhin unseren Gästen einen ausgezeichneten Service zu bieten. Auch Ihre Anerkennung für die Ausstattung unserer Zimmer ist für uns eine wichtige Bestätigung, dass wir mit Annehmlichkeiten wie kostenfreiem Highspeed-WLAN und einer gut gefüllten Minibar den Erwartungen unserer Gäste entsprechen.Wir würden uns freuen, Sie in Zukunft wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Markus Koller, Cluster General Manager

Beste Ester,Bedankt voor uw review.We zijn blij te horen dat onze warme kamers en de vriendelijkheid van ons personeel bij u in de smaak vielen. Onze locatie wordt inderdaad gewaardeerd door vele gasten vanwege de nabijheid van het stadscentrum en de gemakkelijke toegang tot culturele highlights. We hopen dat u ook genoten heeft van onze moderne faciliteiten en het comfort van onze pas gerenoveerde kamers.Met vriendelijke groet en hopelijk tot nogmaals,Markus Koller, Cluster General Manager

Dag Mireille,Dank u vriendelijk voor uw recensie.We zijn verheugd te horen dat ons personeel vriendelijk was en dat u ons als een prima keuze voor een stedentrip beschouwt. Onze centrale locatie biedt inderdaad een uitstekende uitvalsbasis om de pracht van Wenen te verkennen. Wij erkennen dat de drukte tijdens het ontbijt in de decemberperiode tot een uitdaging kan leiden, en wij streven ernaar om deze ervaring zo aangenaam mogelijk te maken. Het spijt ons te horen dat de kamer voor vier personen aan de kleine kant was. Onze familiekamers zijn ontworpen om comfort te bieden en wij bieden ook kamers met verbindingsdeuren voor extra ruimte en privacy.Nogmaals bedankt voor uw feedback en we hopen u in de toekomst opnieuw te mogen verwelkomen.Markus Koller, Cluster General Manager

Gentile Federica,La ringraziamo per aver recensito il nostro hotel.Ci fa molto piacere che abbia messo in risalto la bellezza delle camere e l'ottima pulizia che contraddistingue la struttura, aspetti che curiamo con grande attenzione e che riteniamo imprescindibili per un'esperienza di soggiorno piacevole e rilassante.Speriamo di avere presto il piacere di ospitarla di nuovo presso il Novotel Wien City. Nel frattempo, le porgiamo i nostri auguri per un felice anno nuovo.Markus Koller, Cluster General Manager

Dear Chantal,Thank you for taking the time to share your review.We're delighted to hear that you found our team at the reception to be very nice, as we strive to provide our guests with the warmest welcome. We're also glad you appreciated the cosiness of our hotel. However, we regret to hear that our breakfast buffet did not meet your expectations. While we do offer a variety of hot and cold foods as part of our breakfast buffet, we apologise if the selection did not satisfy your preferences on this occasion.It would be a pleasure to have you return. Best wishes for 2024,Markus Koller, Cluster General Manager

Dear Peter,Thank you for sharing your review.We're thrilled to hear that our staff made a positive impression and that you enjoyed the breakfast offerings. Our team strives to provide a welcoming atmosphere and a great start to the day with a variety of breakfast choices.We regret, however, that the room temperature did not meet your comfort level. While our air conditioning can be individually regulated, we understand that achieving the perfect room temperature can sometimes be a challenge. Our team are on hand 24/7 to assist with any issues you may experience.We also note your feedback regarding the beds. We understand that bed preference can vary and have noted your comments for consideration.We hope to welcome you back again for an improved experience. Sending warm wishes for the festive season,Markus Koller, Cluster General Manager

Dear Kelsey,Thank you for taking the time to share your feedback.We are sorry your stay was not as enjoyable as you would have liked. Our team are always on hand to deal with any concerns or issues you may have. Furthermore, we would love to know how we could have better met your expectations.We hope we can provide you with an improved stay in the future.Kind regards,Markus Koller, Cluster General Manager

Dear Guest,Thank you for reviewing your stay with us.We're glad to hear that our service met your expectations and that the additional heater provided was helpful. We sincerely apologize for any inconvenience you experienced during your stay. Our maintenance will be looking into this matter to ensure it is an isolated incident.We look forward to welcoming you back.Our best wishes for the festive season!Markus Koller, Cluster General Manager

Dear Alessandra,Thank you for sharing this review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It would be a pleasure to welcome you back. Best wishes,Markus Koller, Cluster General Manager

Dear Fernando,Thank you for such a positive review of your stay with us.We are glad you had an enjoyable stay; our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We hope to have the pleasure of welcoming you back. With kind regards,Markus Koller, Cluster General Manager

Dear Byeongjin,Thank you for this review about your recent stay.We are sorry that your experience did not meet your expectations. We understand that the construction noise was a source of frustration during your stay. While we strive to provide a peaceful environment, external factors such as city works can occasionally disrupt the tranquillity. For future visits, we recommend requesting a room on a higher floor or towards the backside, as these areas are known to be quieter and may provide a more restful experience.We hope that you will allow us the opportunity to welcome you back in future. Best regards,

Dear Espen,Thank you so much for your positive feedback following your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to see you again soon for another enjoyable experience.Best wishes,Markus Koller, Cluster General Manager

Dear Anders,Thank you for such a positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again soon.Best regards,Markus Koller, Cluster General Manager

Dear Susannah,Thank you for sharing the review of your stay with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It would be our pleasure to have you return on another occasion.Very best wishes,Markus Koller, Cluster General Manager

Sehr geehrter Gast,herzlichen Dank für Ihre Bewertung.Mit Wohlgefallen haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und dass Sie einen rundum schönen Aufenthalt hatten.Freundliche Grüße und bis zum nächsten Mal.Markus Koller, Cluster General Manager

Gentile Ernesto,La ringraziamo per la sua recensione.Siamo lieti che abbia apprezzato il nostro livello di qualità della nostra offerta ricettiva. In particolare ci fa piacere il fatto che ha trovato la struttura pulita e ben tenuta, e che ha apprezzato le comodità presenti in camera. La soddisfazione dei nostri ospiti è una grande gratificazione.In attesa di poterla accogliere di nuovo presso il Novotel Wien City, le porgiamo i nostri cordiali saluti.