야외 수영장, 일광욕 의자

노보텔 비사카파트남 바룬 비치 호텔 여행 후기

5 out of 5
노보텔 비사카파트남 바룬 비치 호텔
Beach Road, Visakhapatnam, Andhra Pradesh

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 239개 이용 후기 중 108개" "
평점 8 - 좋아요. 239개 이용 후기 중 65개" "
평점 6 - 괜찮아요. 239개 이용 후기 중 28개" "
평점 4 - 별로예요. 239개 이용 후기 중 18개" "
평점 2 - 너무 별로예요. 239개 이용 후기 중 20개" "

8.4/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

HEEJAE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 5박 숙박함
답변 제공: Rajesh Gopalakrishnan 님, 2019년 8월 4일
We thank you for attributing the maximal review for Novotel Visakhapatnam Varun Beach and for sharing your rating on this platform

10/10 - 훌륭해요

HEEJAE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 1박 숙박함
답변 제공: Rajesh GOPALAKRISHNAN 님, 2019년 8월 4일
We thank you for attributing the maximal review for Novotel Visakhapatnam Varun Beach and for sharing your rating on this platform

10/10 - 훌륭해요

HEEJAE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 1박 숙박함
답변 제공: Rajesh GOPALAKRISHNAN 님, 2019년 8월 4일
We thank you for attributing the maximal review for Novotel Visakhapatnam Varun Beach and for sharing your rating on this platform

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 1박 숙박함
답변 제공: Rajesh GOPALAKRISHNAN 님, 2019년 8월 4일
We thank you for attributing the maximal review for Novotel Visakhapatnam Varun Beach and for sharing your rating on this platform. We look forward to welcoming you for another amazing and memorable sojourn amongst us in a not too distant future.

10/10 - 훌륭해요

dong seuk

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
대체로 만족
대체로 만족
2017년 6월에 2박 숙박함
답변 제공: Rajesh GOPALAKRISHNAN 님, 2019년 8월 4일
Dear Guest, Greetings from Novotel Visakhapatnam Varun Beach. It is overwhelming to have read your very generous feedback shared here in this forum, in respect to your recent experience with us. Thank you very much for the high rating score, your satisfaction really serves as a great motivation to all of us. Once again thank you for your feedback and we look forward welcoming you back to our Novotel Visakhapatnam Varun Beach in near future. Kind Regards, Rajesh GOPALAKRISHNAN General Manager

10/10 - 훌륭해요

Simon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel well located near the metro. No bar but the country club minutes walk away is good. Pool with 4 sun beds is a nice option.
2024년 1월에 8박 숙박함
답변 제공: Lakshmi Sridhar, General Manager 님, 2024년 2월 9일
Dear Valued Guest,Thank you for sharing your valuable feedback about our hotel on Trip Advisor.I am delighted to read that you are very happy with the food as well as facilities & services provided by our hotel. I am delighted to read that we could meet your expectations in terms of ambiance, hospitality, facilities & Food spread. Your appreciative comments will certainly be conveyed to my excellent team, and I am sure they will take it in a very positive way to maintain the higher levels of service standards. We certainly look forward to welcome you back in the near future at your hotel Novotel Visakhapatnam Varun Beach!Warm Regards,Lakshmi SridharGeneral Manager

8/10 - 좋아요

Deepika

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The stay was great - it’s our sons favorite so we celebrated his birthday there. Everything was great but the front desk was very rude when we were checking in. Other than that our experience was fabulous.
2024년 1월에 2박 숙박함
답변 제공: Dibendu 님, 2024년 1월 12일
Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

6/10 - 괜찮아요

Tejaswaroop

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 12월에 2박 숙박함
답변 제공: Dibendu 님, 2024년 1월 12일
Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!At the very outset, please accept my sincere apologies for your recent experience at Novotel Visakhapatnam Varun Beach. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.Warm Regards,Dibendu KhanRooms Division Manager

2/10 - 너무 별로예요

Nagaraja Reddy

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very poor service .no responsibility to the staff to provide information and not even getting back to the queries on the ask
2023년 12월에 1박 숙박함
답변 제공: Dibendu 님, 2023년 12월 29일
Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!At the very outset, please accept my sincere apologies for your recent experience at Novotel Visakhapatnam Varun Beach. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.Warm Regards,Dibendu KhanRooms Division Manager

8/10 - 좋아요

Alexandre

좋아요: 청결 상태, 직원 및 서비스
Minibar not workinf
The minibar (refrigerator) was not working since the 2nd day. The issue was reported by phone, but nothing was done, then we reported it personally at reception, still n nothing done. The problem was fixed only when we reported the issue to the manager.
2023년 12월에 7박 숙박함
답변 제공: Dibendu 님, 2023년 12월 29일
Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!At the very outset, please accept my sincere apologies for your recent experience at Novotel Visakhapatnam Varun Beach. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.Warm Regards,Dibendu KhanRooms Division Manager

10/10 - 훌륭해요

Per-Ove

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: Dibendu 님, 2023년 12월 23일
Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

10/10 - 훌륭해요

Arghya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Dibendu 님, 2023년 11월 5일
Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

8/10 - 좋아요

Puneet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 4박 숙박함
답변 제공: Dibendu 님, 2023년 10월 29일
Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

10/10 - 훌륭해요

Satyanarayana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was good
2023년 8월에 3박 숙박함
답변 제공: Dibendu 님, 2023년 9월 1일
Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

10/10 - 훌륭해요

Peter

2023년 8월에 8박 숙박함
답변 제공: Dibendu 님, 2023년 9월 1일
Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

4/10 - 별로예요

MANOJ

출장 여행
별로예요: 객실의 편안함
Substandard NOVOTEL
There was thumping noise in the room till midnight on all 3 nights I stayed here. The hotel staff first said it’s from the banquet hall, then they changed their stance and said it’s from a INOX theatre right behind the hotel. It was apparent they cannot do anything about it. So if you want to have a quite room and wish to sleep before the INOX has had its run till midnight, look for some place else. If putting up with a rumbling sound reverberating through the building is something that you like, this place has plenty of it.
2023년 8월에 1박 숙박함
답변 제공: Dibendu 님, 2023년 8월 16일
Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!At the very outset, please accept my sincere apologies for your recent experience at Novotel Visakhapatnam Varun Beach. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.Warm Regards,Dibendu KhanRooms Division Manager

10/10 - 훌륭해요

Robin 님, Fort myers

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Novotel Vizag is a great modern hotel. Rooms were clean and staff was fantastic. Special. Shout out to the front desk manager who was very accommodating to all our needs. Even though a very busy hotel, when staff remembers your name, you always feel special. Second shout out to the dining room manager who had an amazing and contagious smile at all times. Ask her to tell you about her hometown Darjaleen, famous for its tea and she beams with pride. Will definetly stay again.
2023년 7월에 2박 숙박함
답변 제공: Dibendu 님, 2023년 7월 21일
Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.Your kind words and very inspiring and will definitely enhance our energy to strive for the best. We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

2/10 - 너무 별로예요

Bharadwaj

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst experience; stay away from this unclean, rude behaving staff hotel.
2023년 7월에 2박 숙박함
답변 제공: Dibendu 님, 2023년 7월 21일
Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!At the very outset, please accept my sincere apologies for your recent experience at Novotel Visakhapatnam Varun Beach. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.Warm Regards,Dibendu KhanRooms Division Manager

10/10 - 훌륭해요

alpesh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Dibendu 님, 2023년 7월 21일
Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

10/10 - 훌륭해요

Sudhir

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We enjoyed our stay. The dinner at the roof top pan Asian restaurant was excellent. The staff was friendly and helped us all along the way.
2023년 6월에 2박 숙박함
답변 제공: Dibendu 님, 2023년 6월 10일
Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

4/10 - 별로예요

sunil

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Very disappointing. Some of the amenities were closed . Like the terrace restaurant for renovation. the pool is not only for hotel guests but open for public who visit the restaurant.
2023년 6월에 2박 숙박함
답변 제공: Dibendu 님, 2023년 6월 10일
Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!At the very outset, please accept my sincere apologies for your recent experience at Novotel Visakhapatnam Varun Beach. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.Warm Regards,Dibendu KhanRooms Division Manager

8/10 - 좋아요

eric

2023년 5월에 2박 숙박함
답변 제공: Dibendu 님, 2023년 6월 10일
Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

4/10 - 별로예요

Sujana

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Extremely dirty, noisy in the room day and night, broken fixture like clogged sinks, electrical plug points not working, very very disappointing
2023년 4월에 2박 숙박함
답변 제공: Dibendu 님, 2023년 5월 12일
Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!At the very outset, please accept my sincere apologies for your recent experience at Novotel Visakhapatnam Varun Beach. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.Warm Regards,Dibendu KhanRooms Division Manager

4/10 - 별로예요

venkata

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was extremely disappointed with the cleanliness and of the room. I found that room was not cleaned before checkin and found multiple stain marks Kn floor shoes prints also found trash under bed. The checkin was terrible, hotel staff has no information and very less trained to handle customer requirements.
2023년 3월에 1박 숙박함
답변 제공: Dibendu 님, 2023년 3월 19일
Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!At the very outset, please accept my sincere apologies for your recent experience at Novotel Visakhapatnam Varun Beach. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.Warm Regards,Dibendu KhanRooms Division Manager

2/10 - 너무 별로예요

Narasimha Prasad

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The terrible smell from the drainage and customer service is so poor
답변 제공: Dibendu 님, 2023년 2월 17일
Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!At the very outset, please accept my sincere apologies for your recent experience at Novotel Visakhapatnam Varun Beach. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.Warm Regards,Dibendu KhanRooms Division Manager

10/10 - 훌륭해요

ram prasad

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Dibendu 님, 2023년 3월 12일
Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

10/10 - 훌륭해요

Ravi

2022년 12월에 1박 숙박함
답변 제공: Dibendu 님, 2022년 12월 30일
Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

8/10 - 좋아요

Padma

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beach view
2022년 12월에 2박 숙박함
답변 제공: Dibendu 님, 2022년 12월 30일
Dear valued GuestGreetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

10/10 - 훌륭해요

SIBI

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love the location and ambience. Liked room and it’s amenities. Food was good. Only 2 issues, (1) Electrical switches is little confusing. Ex: Bathroom light switches are located somewhere else. Recommend to mark (sign) to locate the exact one (2) Servers on the terrace restaurant are very slow. Taking too much time to deliver food. Also faced an issue while checking out (Kailas). He is not much knowledgeable. Took almost 30 minutes to figure out an issue with payment. Recommend to place someone who is more knowledgeable and more active one. But overall Novotel is best
2022년 10월에 4박 숙박함

10/10 - 훌륭해요

srikanth

2022년 10월에 1박 숙박함

2/10 - 너무 별로예요

CHETAN

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not good room allotted
2022년 10월에 1박 숙박함
답변 제공: Dibendu 님, 2022년 10월 22일
Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!At the very outset, please accept my sincere apologies for your recent experience at Novotel Visakhapatnam Varun Beach. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.Warm Regards,Dibendu KhanRooms Division Manager

6/10 - 괜찮아요

Sameer

2022년 8월에 1박 숙박함

4/10 - 별로예요

Krishna

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
Worst experience in a 5 star hotel in my life.
On the first day, there was a dead fish swimming with me in the pool. No staff is around the pool to notice the dead fish and it took them time to react to mark the pool closed for maintenance. The handicap/ family toilet health faucet was cut and broken. I took my son and was unable to clean him. I then took him to the make toilet and the flush knob was broken. This was fixed temporarily by the cleaner and the next day i found it broken again. The in room dining were just not ready to serve my water in glass bottles as were available in the dining area. Took me a lot of arguments to get it done. The front desk have complementary golf at the EastPoint golf club. It took them 12 hours and repeated reminders to give me a letter to take with me to the golf club, which i was told was completely free. OH NO!!! It is not free and they dont know of any agreement. Upon calling the front desk they now tell me only Entry is free, WHILE THERE IS NO ENTRY FEE. The managers are just clueless. its a worst place to stay... though the building and view is good, the staff are clueless. There is no shower facility near the swimming pool... they have to walk on floor (slipping and falling health risk) to a rest room which was stinking the first day... then walk back on the wet floor. I have given them feedback to place a mat and hope they'll act on it before disaster srtikes someone.
Dead fish in the pool
broken health faucet in handicap / family room in lobby area
Broken flush in mens toilet in lobby area
Dead fish in swimming pool
2022년 8월에 4박 숙박함
답변 제공: Dibendu 님, 2022년 10월 22일
Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!At the very outset, please accept my sincere apologies for your recent experience at Novotel Visakhapatnam Varun Beach. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.Warm Regards,Dibendu KhanRooms Division Manager

8/10 - 좋아요

kanaka

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 2박 숙박함
답변 제공: Dibendu 님, 2022년 8월 27일
Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

8/10 - 좋아요

Sanjay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall had a good stay , food, location, staff was good
2022년 8월에 4박 숙박함
답변 제공: Dibendu 님, 2022년 8월 27일
Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in near future.Stay Well!Warm Regards,Dibendu KhanRooms Division Manager

6/10 - 괜찮아요

Bala

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room provided initially is not good..later moved to nice room.. there is some mis communication between the staff for lunch and dinner which created some discomfort
2022년 8월에 1박 숙박함
답변 제공: Dibendu 님, 2022년 8월 27일
Dear Valued Guest,Greetings from Novotel Visakhapatnam Varun Beach!At the very outset, please accept my sincere apologies for your recent experience at Novotel Visakhapatnam Varun Beach. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.Warm Regards,Dibendu KhanRooms Division Manager

2/10 - 너무 별로예요

Chandrashekargowda

2022년 7월에 1박 숙박함
답변 제공: Dibendu 님, 2022년 7월 24일
Dear Mr. Gowda, Thank you for choosing to stay with Novotel Visakhapatnam Varun Beach during your recent visit to the city and reviewing us on this platform. This is disheartening to see that we could not match up to your expectation. please accept my unconditional apologies for the shortcomings. I would like to know more about the experience you ha in our hotel, I tried reaching out to you but was unsuccessful. Request you to get in touch with me at your convenience and we can discuss further. We look forward welcoming you back to Novotel Visakhapatnam and curate an exceptional experience. Stay Well! Warm regards, Dibendu

4/10 - 별로예요

Ravi 님, Buffalo Grove

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
It is very near to the beach and in prime location. But I didn't like the in room dining service. After the order is placed, the food came after 1.5hrs and it is too expensive. The phone in the room didn't work properly when I wanted to call the other rooms. And finally, the most important thing, WiFi did not work at all in my phone when I went to other floors or rooms where my other family members stayed.
2022년 6월에 2박 숙박함
답변 제공: Dibendu 님, 2022년 7월 16일
Dear Ravi, Thank you for choosing to stay with Novotel Visakhapatnam Varun Beach and reviewing us on this platform. This is disheartening to see that we could not deliver our brand promise for which we are known for years. Please accept my sincere apologies for the shortcomings. I would like to assure you that your feedback is taken very seriously and we will work hard with our team to improve upon all parameters. We look forward welcoming you back with us and curate a seamless experience in near future. Stay Well!

2/10 - 너무 별로예요

Mohan

2022년 7월에 2박 숙박함

10/10 - 훌륭해요

Lakshmi

2022년 6월에 2박 숙박함
답변 제공: Dibendu 님, 2022년 7월 16일
Dear Lakshmi, Greetings from Novotel Visakhapatnam Varun Beach! We thank you for attributing the maximal rating for Novotel Visakhapatnam Varun Beach and for sharing your review on this platform. We look forward to welcoming you for another amazing and memorable sojourn among us in near future. Stay Well! Warm Regards, Dibendu Khan Rooms Division Manager

2/10 - 너무 별로예요

Amit

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: Dibendu 님, 2022년 6월 20일
Dear Valued Guest, Greetings from Novotel Visakhapatnam Varun Beach! Thank you for choosing to stay with Novotel Visakhapatnam Varun Beach and reviewing us on this platform. This is disheartening to see that our services did not match your expectation. We have taken your feedback seriously and you can be rest assured that appropriate steps will be taken to improve. We look forward to welcoming you and curating a memorable experience in near future. Stay Well! Warm Regards, Dibendu Khan Rooms Division Manager

4/10 - 별로예요

Prasad

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Room service terrible. Just to get a coffee it takes 1/2 hour and on top of that instead of charging to my room, insisting on paying with cash then and there itself. Felt very cheap. For a star hotel, having a credit card on their file, this is ridiculous. Don’t promote this property.
2022년 6월에 1박 숙박함
답변 제공: Dibendu 님, 2022년 6월 20일
Dear Valued Guest, Greetings from Novotel Visakhapatnam Varun Beach! Thank you for choosing to stay with Novotel Visakhapatnam Varun Beach and reviewing us on this platform. This is disheartening to see that our services did not match your expectation. We have taken your feedback seriously and you can be rest assured that appropriate steps will be taken to improve. We look forward to welcoming you and curating a memorable experience in near future. Stay Well! Warm Regards, Dibendu Khan Rooms Division Manager

4/10 - 별로예요

priyasheel

2022년 5월에 1박 숙박함

4/10 - 별로예요

Lokeswararao

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Checkin process and overall staff’s customer service
2022년 5월에 1박 숙박함
답변 제공: Dibendu 님, 2022년 6월 20일
Dear Valued Guest, Greetings from Novotel Visakhapatnam Varun Beach! Thank you for choosing to stay with Novotel Visakhapatnam Varun Beach and reviewing us on this platform. This is disheartening to see that our services did not match your expectation. We have taken your feedback seriously and you can be rest assured that appropriate steps will be taken to improve. We look forward to welcoming you and curating a memorable experience in near future. Stay Well! Warm Regards, Dibendu Khan Rooms Division Manager

2/10 - 너무 별로예요

Rajgopal R

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Horrible room service don’t clean until call them and scream at them
2022년 5월에 3박 숙박함
답변 제공: Dibendu 님, 2022년 6월 20일
Dear Valued Guest, Greetings from Novotel Visakhapatnam Varun Beach! Thank you for choosing to stay with Novotel Visakhapatnam Varun Beach and reviewing us on this platform. This is disheartening to see that our services did not match your expectation. We have taken your feedback seriously and you can be rest assured that appropriate steps will be taken to improve. We look forward to welcoming you and curating a memorable experience in near future. Stay Well! Warm Regards, Dibendu Khan Rooms Division Manager

2/10 - 너무 별로예요

Lokeswararao

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service was horrible. The front desk and reservation team were rude couldn’t of much help. Language barrier was a factor. They need to provide avenues for covid tests for international travelers.
2022년 5월에 3박 숙박함
답변 제공: Dibendu 님, 2022년 6월 20일
Dear Valued Guest, Greetings from Novotel Visakhapatnam Varun Beach! Thank you for choosing to stay with Novotel Visakhapatnam Varun Beach and reviewing us on this platform. This is disheartening to see that our services did not match your expectation. We have taken your feedback seriously and you can be rest assured that appropriate steps will be taken to improve. We look forward to welcoming you and curating a memorable experience in near future. Stay Well! Warm Regards, Dibendu Khan Rooms Division Manager

2/10 - 너무 별로예요

Kumar

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Except for the location everything else from staff to food to overall experience is bad.
2022년 4월에 2박 숙박함
답변 제공: Dibendu 님, 2022년 5월 15일
Dear valued Guest, Thank you for choosing to stay at Novotel Visakhapatnam Varun Beach and reviewing us on this platform. I cane see from your review that we could not meet your expectation in terms of customer service and food quality. Please accept my sincere apologies for the shortcomings. We strive to provide a peerless experience to each and every guest and your feedback is taken very seriously. We lookforward to welcome you back in near future and create a memorable experience for you. Stay Well! Warm regards, Dibendu

2/10 - 너무 별로예요

vishnukiran

This property is five star charges with 3 star facilities. In my two nights stay i did notice they disconnected room service phone when ever they want.
2022년 4월에 2박 숙박함
답변 제공: Dibendu 님, 2022년 5월 15일
Dear Valued Guest, Thank you for choosing to stay with Novotel Visakhapatnam Varun Beach and reviewing us on this platform. This is disheartening to see that we could not match up to your expectation. Please accept my sincere apologies for the inconvenience caused during your stay. We assure you that we will strengthen our process on that. We lookforward to welcome you back in near future and create a memorable experience for you. Stay Well! Warm regards, Dibendu

6/10 - 괜찮아요

vijay

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Safe and friendly staff, food options and quality not good
2022년 4월에 1박 숙박함
답변 제공: Ravi Rai 님, 2022년 4월 12일
Dear Vijay, Greetings from Novotel Visakhapatnam Varun Beach! We very much appreciate your comments regarding your stay at the Novotel Visakhapatnam Varun Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. Your highlighted concern is been taken very seriously and will ensure we will put corrective measures in place. I am sure that this feedback will indeed serve as an encouragement to all of our team members as we strive to continuously improve the quality of our product & services. Thank you again for sharing your experience, and we hope to be your hosts soon in the near future. Best Regards, Ravi Rai Cluster General Manager

10/10 - 훌륭해요

JAITUN

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cleaness, service, location and environment
2022년 4월에 2박 숙박함
답변 제공: Ravi Rai 님, 2022년 4월 12일
Dear Jaitun, Greetings from Novotel Visakhapatnam Varun Beach! We very much appreciate your comments regarding your stay at the Novotel Visakhapatnam Varun Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will indeed serve as an encouragement to all of our team members as we strive to continuously improve the quality of our product & services. Thank you again for sharing your experience, and we hope to be your hosts soon in the near future. Best Regards, Ravi Rai Cluster General Manager