아침 식사, 점심 식사 및 저녁 식사 제공
예약 가능 여부 확인

와이타케레 리조트 & 스파 여행 후기

4 out of 5
와이타케레 리조트 & 스파
573 Scenic Drive, Auckland

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 417개 이용 후기 중 221개" "
평점 8 - 좋아요. 417개 이용 후기 중 136개" "
평점 6 - 괜찮아요. 417개 이용 후기 중 31개" "
평점 4 - 별로예요. 417개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 417개 이용 후기 중 12개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

DUGYOUNG

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
와이타케레 리조트 & 스파 이용 후기
객실에서 바라보는 뷰가 멋있었습니다. 호텔 레스토랑의 석식과 조식 모두 만족스러웠습니다. 기회가 된다면 다시 방문하고 싶은 숙소입니다.
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 15일
The view from the room was nice. Both dinner and breakfast at the hotel restaurant were satisfactory. This is an accommodation I would like to visit again if I have the chance.Dear Dugyoung Thanks for your review. We're glad that you had a great stay and enjoyed the hotel's spectacular views and peaceful surroundings. We hope you had a good trip home.

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 1월에 1박 숙박함

10/10 - 훌륭해요

Eunjung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
숙소 자체는 완전 만족함. 오클 전경과 야경이 넘 아름답게 볼 수있으나 접근성의 문제가 조금 어렵고 식사 시간 정해진 시간외에 식사하지 못하는 것이 불편함
2018년 1월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
조용한 산속의 호텔
직원들이 친절하고 산속에 있어서인지 호텔 전망이 좋다 아침 식사 저녁 식사 훌륭하다 공항과 너무 멀어 1시간 걸림 대중 교통이 전혀 없음 오로지 택시

10/10 - 훌륭해요

Carol

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a great place to stay if you didn't want to be in the main city of Auckland. It was in the mountains, very quiet & peaceful.
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Christine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The young lady at the reception desk was fantastic! Friendly and very helpful.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

lori

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wise 2024 trip
It was a magically wonderful stay! Loved the balcony and views! The sunrise was spectacular!
2024년 1월에 2박 숙박함

2/10 - 너무 별로예요

Sujeet kumar

별로예요: 직원 및 서비스
2024년 1월에 2박 숙박함

6/10 - 괜찮아요

Shahid

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Room has bare minimum amenities, bathroom did not have enough towels shower are did not have a shelf to put soap or shampoo Extended Property has issues with maintenance I would not call it a Resort just a regular hotel at a nice location
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Greg

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Donna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely loved the view of the city! Food was fantastic as well, friendly staff made the whole trip amazing! ❤️
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Edmond

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2024년 1월에 2박 숙박함

6/10 - 괜찮아요

Steve

좋아요: 직원 및 서비스, 객실의 편안함
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Rohit

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Worst experience ever, we saw a space in our wardrobe which was very scary. Its presence raised questions about the integrity of the establishment and left us feeling deeply unsettled throughout our stay. The walls and curtains appeared neglected and unclean, leaving an impression of poor maintenance and hygiene standards. Also, the absence of air conditioning compounded our discomfort, particularly during warmer periods although it was mentioned on the website that rooms have AC facilities.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Victoria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our only complaint was the road in. Mirrors on the blind corners would help.
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 12일
Dear Victoria Thanks for taking the time to post a review of your recent stay. We appreciate your feedback and we’re glad that you had a great stay. And thank you for your suggestions on how we can improve which we will take on-board for future consideration. Best regards, Duncan Mackenzie General Manager

10/10 - 훌륭해요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent view, staff, restaurant
2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 5일
Dear Sharon Thanks so much for taking the time to share your feedback with us. We really appreciate it! We’re glad that you enjoyed your stay with us and we hope to see you again. Best regards, Duncan Mackenzie General Manager

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great view. Challenging road to facility
Amazing view from room but challenging road to get there!
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 5일
Dear Stephen Thanks for taking the time to post a review of your recent stay. We appreciate your feedback and we’re glad that you had a great stay. And thank you for your suggestions on how we can improve which we will take on-board for future consideration. Best regards, Duncan Mackenzie General Manager

8/10 - 좋아요

Dagmar

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Site impressionnante
Site impressionnante dans la montagne avec vue jusqu’à Auckland. La chambre était grand , mais au-dessus de la cuisine (bruit). L’hôtel est en peu vieux, mais impressionnant .
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 15일
Cher Dagmar Merci pour votre reponse. On est tres content que vous vous avez bien amuse chez nous. On vous souhaite un bon voyage a la maison. Salutations distinguees Duncan Mackenzie Gerant

8/10 - 좋아요

Leigh

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The drive in and out is a bit stressful as there is only one tight road on a hill. However the staff were extremely hospitable, the room was clean and safe, the gym is a bit small but has the essentials. The pool is a cold pool which was a bit disappointing, didn’t try their food. The views were spectacular however there isn’t much noise installation I could hear my neighbours and everytime someone walked in the hall. Overall it is a cozy place .
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 15일
Dear Leigh Thanks for taking the time to post a review of your recent stay. We appreciate your feedback and we’re glad that you had a great stay. And thank you for your suggestions on how we can improve which we will take on-board for future consideration. Best regards, Duncan Mackenzie General Manager

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A great place to stay. You could be anywhere in the world! Beautiful grounds and old world flair. Everything was clean and tidy. Food was delicious! Lots of variety for tastes and flavours. Excellent service from all the staff. We also enjoyed the spa facilities and the views were fabulous across Auckland city and the Waitakere ranges. Definitely worth a visit!
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 15일
Dear Elizabeth Thanks for taking the time to post a review of your recent stay. We really appreciate your feedback! We're glad that you enjoyed getting away from the hustle and bustle of the city and got to experience the hotel’s facilities. We're glad that you enjoyed the hotel's unique location and spectacular views. Thanks again for your feedback and we hope to see you again soon!

10/10 - 훌륭해요

RENEE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 4박 숙박함
답변 제공: GM 님, 2023년 11월 15일
Dear Renee Thanks for your feedback. We really appreciate it! We’re glad that you enjoyed your stay with us and we hope to see you again. Best regards, Duncan Mackenzie General Manager

8/10 - 좋아요

Hans

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Reg 님, 2023년 10월 3일
Thank you for giving our Resort a ranking, we are pleased you enjoyed your stay.

8/10 - 좋아요

THIERRY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
L’hôtel est super mais attention au restaurant de l’hôtel nous avons eu une intoxication alimentaire après y avoir mangé.
2023년 9월에 1박 숙박함
답변 제공: Reg 님, 2023년 10월 3일
Thank you for your review. We regret hearing you had food poisoning from the Restaurant, we have rigorous food safety plans in place so will monitor this closely.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Reg 님, 2023년 10월 3일
Thank you for rating our Resort and we are pleased you enjoyed your stay.

10/10 - 훌륭해요

Dawei

좋아요: 직원 및 서비스, 편의 시설/서비스
Very good overall.
2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 14일
Dear Dawei Thanks for taking the time to post a review of your recent stay. We appreciate your feedback and we’re glad that you had a great stay! We hope to see you again soon! Best regards, Duncan Mackenzie General Manager

10/10 - 훌륭해요

Robert

2023년 7월에 2박 숙박함
답변 제공: Reg 님, 2023년 10월 3일
We appreciate your rating.

10/10 - 훌륭해요

Jacqualyn 님, Leadville

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had the restaurant all to ourselves and the food was fantastic. Loved our stay and hope to return again.
2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 7월 28일
Dear Jacqualyn Thanks for sharing your recent experience with us. We really appreciate it! We're glad that you had a great stay and had a special dining experience! Thanks again for your feedback and we hope to see you again. Best regards, Duncan Mackenzie General Manager

10/10 - 훌륭해요

TARAIWA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: GM 님, 2023년 7월 28일
Dear Taraiwa Thanks so much for taking the time to share your feedback with us. We really appreciate it! We’re glad that you enjoyed your stay with us and we hope to see you again. Best regards, Duncan Mackenzie General Manager

10/10 - 훌륭해요

Mihiata

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: GM 님, 2023년 7월 28일
Dear Mihiata Thanks for your review. We are glad that you enjoyed your stay with us so much and we hope to see you again soon. Best regards, Duncan Mackenzie General Manager

10/10 - 훌륭해요

Mikala

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful resort with incredible views. The staff were lovely and helpful
2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 7월 26일
Dear Mikala Thanks for sharing your recent experience with us. We really appreciate it! T We're glad that you had a great stay and thanks so much for your positive feedback about the team. They work really hard and I will share your feedback with the team so that they get the credit they deserve. Thanks again for your feedback and we hope to see you again. Best regards, Duncan Mackenzie General Manager

10/10 - 훌륭해요

Kosaku

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Reg 님, 2023년 7월 15일
Thank you for your review, we are please you enjoyed your stay.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: GM 님, 2023년 7월 14일
Dear Anonymous Thanks for your review. We're glad you enjoyed your stay with us and we hope to see you again soon. Best regards, Duncan Mackenzie General Manager

10/10 - 훌륭해요

Farirai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 3박 숙박함
답변 제공: GM 님, 2023년 6월 3일
Dear Farirai Thanks for taking the time to post a review of your recent stay. We appreciate your feedback and we’re glad that you had a great stay! We hope to see you again soon! Best regards, Duncan Mackenzie General Manager

8/10 - 좋아요

Ange

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
While the room we stayed in the first night was disappointing, after voicing our concern to expedia we were upgraded to a great room the 2nd night. Awesome view overlooking the city, spacious, nice décor, and big shower. Very comfy. Dinner at the restaurant was great, and so was the vibe of enjoying drinks in front of the fire place in the lounge. We also enjoyed massages at the spa, and got to check out the beautiful rain forest at the scenic look out (couldn't do the walk as the tree was blocking) Didn't acknowledge hubby's birthday (which is why we booked in for the weekend, and I did advise) but staff were pleasant and overall we really enjoyed our stay
2023년 4월에 2박 숙박함
답변 제공: GM 님, 2023년 6월 3일
Dear Ange Thanks for posting a review of your stay at Waitakere Resort & Spa and I apologise for the delay in replying. We're glad that you enjoyed your stay overall and we are truly sorry for not acknowledging your husband's birthday. Thanks for bringing this to our attention so we can review our procedures and improve going forward. Thanks again for your feedback and we hope to see you again soon! Best regards, Duncan Mackenzie General Manager

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Privacy area
Food delicious. Privacy area.
2023년 3월에 2박 숙박함
답변 제공: GM 님, 2023년 3월 17일
Dear Anonymous Thanks for your review. We’re glad that you enjoyed your stay with us so much and we hope to see you again soon. Best regards, Duncan Mackenzie General Manager

8/10 - 좋아요

Christen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
A mixed bag of amazing views and good size rooms, great sauna. Had a delicious meal in the restaurant too. Pool area needs some work and deck chairs; we were downstairs so heard everything upstairs, so not great for light sleepers.
2023년 1월에 2박 숙박함
답변 제공: GM 님, 2023년 3월 17일
Dear Christen Thanks for taking the time to post a review of your recent stay. We really appreciate your feedback and thank you for constructive feedback on how ew can improve in the future. Thanks again for your feedback and we hope to see you again soon! Best regards, Duncan Mackenzie General Manager

8/10 - 좋아요

Natalie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The grounds were absolutely stunning and the gardens immaculate. We loved the sauna and swimming pool. Unfortunately the spa was not staffed, as we stayed Monday/ Tuesday. We would definitely have booked 2 massages!!! The room we stayed in was very dated and dark. I would stay in the newer area next time.
2023년 1월에 1박 숙박함
답변 제공: GM 님, 2023년 3월 17일
Dear Natalie Thanks for your review. We’re glad that you enjoyed your stay with us overall. Our Premier rooms are only 3 years old and are very popular. You should try one of these rooms next time. We hope to see you again soon! Best regards, Duncan Mackenzie General Manager

6/10 - 괜찮아요

Andy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The room was a little dated. Ripped net curtain in room, drain not working in bathroom. This was solved quickly though. Staff were really friendly and helpful. Food was nice.
2023년 1월에 1박 숙박함
답변 제공: GM 님, 2023년 3월 17일
Dear Andy Thanks for taking the time to post a review of your recent stay. We really appreciate your feedback and we’re glad that you enjoyed your stay overall. And thanks for your positive feedback about the team. They work really hard and I will share your feedback with them. We hope to see you again soon! Best regards, Duncan Mackenzie General Manager

8/10 - 좋아요

Dawn

2023년 1월에 1박 숙박함
답변 제공: GM 님, 2023년 1월 20일
Dear Dawn Thanks for taking the time to post a review of your recent stay. We appreciate your feedback and we’re glad that you had a great stay. We hope to see you again soon! Best regards, Duncan Mackenzie General Manager

10/10 - 훌륭해요

Kate

2023년 1월에 1박 숙박함
답변 제공: GM 님, 2023년 1월 20일
Dear Kate Thanks for your review. We’re glad that you enjoyed your stay with us so much and we hope to see you again soon. Best regards, Duncan Mackenzie General Manager

8/10 - 좋아요

Jan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Located in the Waitakere Ranges, this resort is in the rainforest. Our balcony provided a magnificent view of the forest and further out, the city of Auckland. A dawn chorus of NZ birds greeted us. The room was spacious and clean with a comfortable bed. The hotel is older but extremely well-kept. The staff is friendly and accommodating. If you plan to hike Arataki, Karekare Falls, Kitekite Falls, Mercer Bay Loop, or Piha Beach or plan to visit the gannet colony at Muriwai, this is the perfect place to stay. We absolutely loved it!
답변 제공: GM 님, 2023년 1월 5일
Dear Patricia Thanks so much for taking the time to share your feedback with us. We really appreciate it! We’re glad that you enjoyed your stay with us and we hope to see you again. Best regards, Duncan Mackenzie General Manager

10/10 - 훌륭해요

Deb

2022년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 1월 5일
Dear Deb Thanks for taking the time to post a review of your recent stay. We appreciate your feedback and we’re glad that you had a great stay! We hope to see you again soon! Best regards, Duncan Mackenzie General Manager

10/10 - 훌륭해요

KAYLENE 님, fountain city

좋아요: 직원 및 서비스
Unique property,very beautiful surroundings, clean, friendly service. I would recommend!
답변 제공: GM 님, 2022년 12월 17일
Dear Kaylene Thanks so much for taking the time to share your feedback with us. We really appreciate it! We’re glad that you enjoyed your stay with us and we hope to see you again. Best regards, Duncan Mackenzie General Manager

10/10 - 훌륭해요

Carolyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 1박 숙박함
답변 제공: GM 님, 2022년 12월 4일
Dear Carolyn Thanks for taking the time to post a review of your recent stay. We appreciate your feedback and we’re glad that you had a great stay! We hope to see you again soon! Best regards, Duncan Mackenzie General Manager

6/10 - 괜찮아요

Shaun

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Hotel were excited.Food was really good,only disappointed in the fact that sauna,spa and pool wasn’t available during our stay
답변 제공: GM 님, 2022년 11월 9일
Dear Shaun Thanks for your review of your recent stay. We're glad that you enjoyed your stay. we're sorry that some of the hotel’s facilities were not available. The pool will be open again soon. The day spa is open Wednesday-Sunday from 9am-5pm and the sauna is available to use daily from 7am to 9pm. I'm not sure why it was not available. Please contact me directly to provide more details so I can follow up properly. Thanks again for your feedback and we hope to see you again soon! Best regards, Duncan Mackenzie General Manager

8/10 - 좋아요

Chong Feng

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The view
2022년 10월에 1박 숙박함
답변 제공: GM 님, 2022년 10월 30일
Dear Chong Feng Thanks for taking the time to post a review of your recent stay. We appreciate your feedback and we’re glad that you had a great stay! We hope to see you again soon! Best regards, Duncan Mackenzie General Manager

8/10 - 좋아요

Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The outside of the resort (building) was a little tired looking, inside was nice enough. The one car driveways were also a potential problem as the driveway coming in to the property is long and not many side bays to pull over and let people pass. Lovely and quiet, city views are great.
2022년 9월에 2박 숙박함
답변 제공: GM 님, 2022년 9월 22일
Dear Rebecca Thanks for taking the time to post a review of your recent stay. We're glad that you enjoyed getting away from the hustle and bustle and enjoyed the hotel’s facilities. We appreciate your constructive feedback about how we can improve which we will take on-board for future consideration. Thanks again for your feedback and we hope to see you again soon! Best regards, Duncan Mackenzie General Manager

10/10 - 훌륭해요

Louis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a lovely stay, great staff, very helpful! Would definitely stay again
2022년 8월에 2박 숙박함
답변 제공: GM 님, 2022년 8월 7일
Dear Louis Thanks for taking the time to post a review of your recent stay. We appreciate your feedback and we’re glad that you had a great stay! We hope to see you again soon! Best regards, Duncan Mackenzie General Manager

10/10 - 훌륭해요

Emiliano

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Clean
2022년 7월에 1박 숙박함
답변 제공: GM 님, 2022년 8월 7일
Dear Emiliano Thanks so much for taking the time to share your feedback with us. We really appreciate it! We are glad that you enjoyed your stay with us and we hope to see you again. Best regards, Duncan Mackenzie General Manager