My stay was less than average. The fire alarms went off two days in a row with no warning but we received notice of them testing fire alarms after the fact. The phones were down and we were unable to contact the front desk. The only elevator went down which is not ideal when you’ve booked a handicap room and they put you on the 4th floor. The stairwell smells like someone’s diaper. We requested a 2 hr late check out and the day of, was questioned why we were still in the room as of 12:45. Without any of that happening, the hotel room was adequate.