외관

수퍼 8 바이 윈덤 파크 래피즈 여행 후기

2 out of 5
수퍼 8 바이 윈덤 파크 래피즈
1020 1st St E, Park Rapids, MN

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 621개 이용 후기 중 191개" "
평점 8 - 좋아요. 621개 이용 후기 중 217개" "
평점 6 - 괜찮아요. 621개 이용 후기 중 122개" "
평점 4 - 별로예요. 621개 이용 후기 중 58개" "
평점 2 - 너무 별로예요. 621개 이용 후기 중 33개" "

8.0/10

청결 상태

8.0/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

Garry

Very clean, accomdating, quiet.
2024년 4월에 1박 숙박함
답변 제공: Front Desk Travis 님, 2024년 4월 24일
We're happy to hear you enjoyed your stay and we're hoping to have you back again soon.

10/10 - 훌륭해요

Bonnie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: May 님, 2024년 4월 5일
Bonnie, Thank you for your great review. We appreciate your business.

10/10 - 훌륭해요

John

2024년 3월에 1박 숙박함
답변 제공: May 님, 2024년 4월 23일
Thank you for your review. We appreciate your business.

6/10 - 괜찮아요

Jerry

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Breakfast options were very underwhelming.
2024년 3월에 3박 숙박함
답변 제공: jesse 님, 2024년 4월 1일
Dear Jerry,Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize.The experience you described it not characteristic of the level of service our associates strive to provide. I would love the opportunity to hear more about your recent stay in the effort to prevent this issue from occurring in the future.

6/10 - 괜찮아요

Accounting Coordinator 님, Fort Collins

2024년 3월에 1박 숙박함
답변 제공: May 님, 2024년 3월 27일
Thank you for your response

6/10 - 괜찮아요

Todd

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
What didn't I like? I found a hot tub but no water in it,ice machine was broken,$2.25 for a bag of small bag of candy from the vending machine is ridiculous and when they say they supply breakfast don't be expecting a real breakfast,waffles,toast,pop tarts and small muffins is not what I consider to be a full breakfast. If you're just looking for a place to crash for the night it's fine but other than that I wasn't impressed
2024년 2월에 1박 숙박함
답변 제공: May 님, 2024년 2월 5일
Todd Thank you for your review. I apologize that your stay was not to your expectations. Please give us the opportunity to make it right and come stay with us again. Thank you

8/10 - 좋아요

Kent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: May 님, 2024년 1월 23일
Thank you for your review. Please come stay with us again.

4/10 - 별로예요

Jodi

가족 여행
답변 제공: jesse 님, 2024년 2월 5일
Dear Jodi,Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize.The experience you described it not characteristic of the level of service our associates strive to provide. I would love the opportunity to hear more about your recent stay in the effort to prevent this issue from occurring in the future.

10/10 - 훌륭해요

Ian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the property was quiet and clean. but the breakfast was poor.
2023년 11월에 1박 숙박함
답변 제공: May 님, 2023년 12월 7일
Thank you for your response. Please come stay with us again

8/10 - 좋아요

Giselle

2023년 11월에 1박 숙박함
답변 제공: May 님, 2023년 12월 24일
Thank you for staying with us. Your feedback is very important to us.

8/10 - 좋아요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Parking in the back
2023년 10월에 1박 숙박함
답변 제공: jesse 님, 2023년 11월 13일
Dear Kathleen,We are delighted to have been your hotel chosen hotel during your recent stay in Park Rapids. It was truly a pleasure to serve you.We appreciate your business and value you're honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.Thank you for stay at the Super 8, and we hope you choose to create more memories with us whenever your travels bring you back to Park Rapids.

8/10 - 좋아요

Daniel

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: jesse 님, 2023년 11월 5일
Dear Daniel,We are delighted to have been your hotel chosen hotel during your recent stay in Park Rapids. It was truly a pleasure to serve you.We appreciate your business and value you're honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.Thank you for stay at the Super 8, and we hope you choose to create more memories with us whenever your travels bring you back to Park Rapids.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Super 8 Park Rapids Management 님, 2023년 10월 27일
Anonymous, thank you for your review. Please reach out with any concerns regarding your stay with us. We hope to see you again next time you're in the area!

8/10 - 좋아요

Roger

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: May 님, 2023년 10월 23일
Roger,Thank you for your great review. We look forward to seeing you again soon.

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had a fine stay. Beds were comfortable, staff was pleasant, and the continental breakfast was enough for us. Even taking into account that this is a budget hotel chain, a couple things would have been nice. A daily room check for supplies and garbage would have been nice. We ran out of toilet paper and towels and our garbage cans were overflowing on our multi day stay. Staff gave us what we needed if we went to front desk. Also, as an FYI for management, the room we were in was loud as it was the first one from the front desk but more importantly, we could clearly hear the conversations at the front desk. We heard names and room numbers of people checking in, late night conversations from the staff and what appeared to be a team meeting in the morning. I think that was unique to our room, but FYI anyway.
2023년 10월에 3박 숙박함
답변 제공: May 님, 2023년 10월 15일
Robert,Thank you for your feedback. I appreciate you letting me know about the noise and being able to hear employees at Front Desk. I will definately take care of that. Please come stay with us again when you are in th area.

6/10 - 괜찮아요

Jeremy

2023년 10월에 2박 숙박함
답변 제공: Super 8 Park Rapids Management 님, 2023년 10월 16일
Hi Jeremy, thanks for your review. Let us know what we can do to make your next stay even better!

6/10 - 괜찮아요

Mike

가족 여행
Terrible Continental Breakfast
Continental breakfast was lacking many things, OJ dispenser was out of order, no eggs, bacon or sausage. No sausage gravy for the biscuits, there was no regular coffee ready at 7:30 am, overall very disappointed with the lack of items.
2023년 10월에 1박 숙박함
답변 제공: Super 8 Park Rapids Management 님, 2023년 10월 16일
Hi Mike, our breakfast is a standard Super Start breakfast, which does not include eggs or meat. However the lack of adequate stock of provided items is uncharacteristic of our property. I will share your feedback with our staff to prevent this issue from occurring in the future. We hope you will give us another chance to better serve you in the future.

6/10 - 괜찮아요

JUDITH

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: Super 8 Park Rapids Management 님, 2023년 10월 16일
Hi Judith, let us know what we can do to make your next stay even better!

10/10 - 훌륭해요

Linda 님, Clear Lake

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed at many Super 8 Hotels in the past; however, this has all of the others beat. The room was large and comfortable, as well as clean. I was very happy with the hotel and would definitely stay again when we are back in Park Rapids.
2023년 10월에 1박 숙박함
답변 제공: Super 8 Park Rapids Management 님, 2023년 10월 9일
Linda - thank you for your review and kind words! We are glad that your stay was exceptional and are thrilled to hear everything you love about our property. We look forward to serving you again in the future!

10/10 - 훌륭해요

Ronald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room appeared clean & fresh.
2023년 9월에 1박 숙박함
답변 제공: May 님, 2023년 10월 3일
Thank you for your review

10/10 - 훌륭해요

Vicki

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was quiet, clean...we weren't there but to sleep...
2023년 9월에 1박 숙박함
답변 제공: Super 8 Park Rapids Management 님, 2023년 10월 2일
Thank you Vicki for your review! Please let us know how we can make your next stay EVEN better!

10/10 - 훌륭해요

Lucinda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Super 8 Park Rapids Management 님, 2023년 10월 2일
Lucinda, thank you so much for your review! We are glad to see that you had a great stay. We hope to see you again next time your're in the area!

10/10 - 훌륭해요

Vickie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice walking area
2023년 9월에 1박 숙박함
답변 제공: May 님, 2023년 10월 3일
Thank you for your review. Come stay with us again.

2/10 - 너무 별로예요

Ramesh

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is easily one of the WORST hotel i ever stayed. 1. I booked and paid for king studio room but was given only regular kind room since it wasn't available. I dont get what's the point in booking it week in advance then. I was told that refund will be given for it but i havent received the refund yet even after 5 days. 2. The lock was broken and tv didnt work in the room they gave us and when we reported they moved us to different room, the AC in that room stopped working around 10pm and we reported it to them and they came and checked but said they cant do anything and can ask for a refund in the morning 3. When asked the refund in the morning they finally agreed to give 20$ but even that one we havent received yet. 4. They do also have some of the rude staffs we ever met. Overall this is definitely not a hotel i would ever stay again.
답변 제공: May 님, 2023년 9월 29일
Ramesh, I apologize for the inconvenience. We had another guest that was in that room before you and we were not able to contact him to have him check out due to it being booked already. We did give you a 20.00 credit back to your card. Thank you for your response.

2/10 - 너무 별로예요

Rodney

연인과의 여행
별로예요: 편의 시설/서비스
When we got back to our room at the hotel the key did work so my husband had to tell that key did not work and when we got in our room the bed wasn’t made and there was no clean towels and it and it made me upset 😠
2023년 9월에 2박 숙박함
답변 제공: Super 8 Park Rapids Management 님, 2023년 10월 2일
Hi Rodney, I am sorry to hear about the issues that happened during your stay. As stated at the front desk, we do not do stay over service unless requested. Next time, please let us know if you would like housekeeping service and we will be happy to provide that for you. Let us know if there is any other concerns you have regarding your stay with us.

2/10 - 너무 별로예요

Kenneth

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Told me my dogs pooped in hall, she say it on video, i said " can i see the video" she wouldnt let me. I paid $100 dog deposit snd $250 for gall cleaning or something. I have aked for the owner to call me so we can discuss.
2023년 9월에 1박 숙박함
답변 제공: May 님, 2023년 9월 29일
Thank you for your response. We did see that there was issues in the room from your pets along with down the hall . It was brought to the attention of our staff by other guests along with an employee seeing it . Therefore the cleaning fee was charged to your account

2/10 - 너무 별로예요

Becky

2023년 9월에 1박 숙박함
답변 제공: Super 8 Park Rapids Management 님, 2023년 10월 19일
Becky, I am sorry to see that your stay was less than satisfactory. Please reach out with any concerns you may have regarding your stay.

6/10 - 괜찮아요

Yvonne

가족 여행
좋아요: 청결 상태
The hotel was clean and bed was comfortable. But the air conditioner did not work very well and it was very loud. The breakfast was closed even though we were there at 9 and so we only got coffee and no regular creamer was available. But otber than that it was good.
2023년 9월에 1박 숙박함
답변 제공: Super 8 Park Rapids Management 님, 2023년 9월 25일
Hi Yvonne, we are sorry to hear about the issues that occurred during your stay. Our breakfast closes at 9am, we will remind staff to notify guests upon check in to prevent this issue from happening again. Please feel free to reach out to us with any other concerns regarding your stay.

2/10 - 너무 별로예요

kim

2023년 9월에 2박 숙박함
답변 제공: Super 8 Park Rapids Management 님, 2023년 10월 16일
Kim, we are sorry to see that your stay was less than satisfactory. Please reach out to us with any concerns regarding your stay and how we can make your next stay better.

10/10 - 훌륭해요

Linda

2023년 9월에 1박 숙박함
답변 제공: Super 8 Park Rapids Management 님, 2023년 10월 16일
Thank you for your review Linda! We hope to see you next time you're in the area.

8/10 - 좋아요

Kristi

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Ok for a night. Staff are nice.
The property is old and needs to be updated. Wyndham needs to put some money into their Super 8s.
2023년 9월에 2박 숙박함
답변 제공: Super 8 Park Rapids Management 님, 2023년 9월 25일
Thanks for your feedback Kristi - hope to see you again next time you're in the area.

8/10 - 좋아요

Kris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel was just fine for the price.
2023년 9월에 1박 숙박함
답변 제공: Super 8 Park Rapids Management 님, 2023년 9월 25일
Thanks for your feedback Kris. Let us know what we can do to make your next stay even better!

10/10 - 훌륭해요

Regina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sink water pressure was kinda small. Room clean n tid. Check in lady super nice A great super 8!!
2023년 9월에 1박 숙박함
답변 제공: Super 8 Park Rapids Management 님, 2023년 9월 18일
Thanks for your feedback Regina! We appreciate your kind words and can't wait to see you next time.

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the interactions with the manager and staff. Had some laughs. Thank you.
2023년 9월에 1박 숙박함
답변 제공: Super 8 Park Rapids Management 님, 2023년 9월 18일
Thanks for your review and kind words Mark! Let us know what we can do to make your next stay even better!

6/10 - 괜찮아요

Don and Tereasa

연인과의 여행, 출장 여행
Breakfast was mostly carbs
2023년 9월에 2박 숙박함
답변 제공: Super 8 Park Rapids Management 님, 2023년 9월 18일
Don and Tereasa, thanks for your feedback. We are sorry to hear that your expectations were not met with our Super Start grab & go breakfast. We hope you'll give us another chance next time you're in the area.

10/10 - 훌륭해요

Ann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Older hotel, but was very clean and well maintained. The cost was rather high though!!!!!
2023년 9월에 1박 숙박함
답변 제공: Super 8 Park Rapids Management 님, 2023년 9월 18일
Ann, thank you for your feedback! We hope to see you again next time you're in the area.

8/10 - 좋아요

Kerry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Warm small town welcome
Nice friendly welcome, had a problem with my payment but they were fine and it caused no issues. Good spacious room and a soft comfy bed. Close to reception so a bit of early morning noise but that can't be helped, nothing earplugs wouldn't fix.
2023년 9월에 1박 숙박함
답변 제공: Super 8 Park Rapids Management 님, 2023년 9월 18일
Kerry, thanks for your feedback! We are glad to hear that your stay was mostly exceptional. We hope to see you again next time you're in the area!

8/10 - 좋아요

Allan M

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a very quiet & safe place to stay.
2023년 9월에 2박 숙박함
답변 제공: May 님, 2023년 9월 9일
Thank you for staying

10/10 - 훌륭해요

Brandy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A nice pet friendly place to stop!
Nice, clean, and affordable. Pet friendly is super nice when traveling to the lakes area. The staff was so nice and let us check in when we arrived, which was a tad early. Will stay again when in the area.
2023년 9월에 1박 숙박함
답변 제공: May 님, 2023년 9월 9일
Thank you for staying.

6/10 - 괜찮아요

Adam

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Fine for a night or two.
Service was good, the staff seemed experienced and competent. The breakfast was complimentary and was okay for a morning or two. The room is where things are a bit disappointing: a stale, musty odor, an older A/C unit that is a bit loud when running, and old furnishings and beddings. My daughter said when she first walked in that she wasn't sure if she should take her shoes off, because the room has such a shabby feel to it. But the room had a small refrigerator, a microwave, and a coffee maker, so that was nice. The location is good, a very easy drive to downtown Park Rapids. The Super 8 Park Rapids is fine for a night or two, and is obviously competitively priced.
2023년 8월에 2박 숙박함
답변 제공: May 님, 2023년 9월 3일
Thank you for your input. We hope to make your stay always enjoyable. We will be updating our hotel In the near future and ask you to come stay with us again. Thank you,

10/10 - 훌륭해요

Debra J

2023년 8월에 1박 숙박함
답변 제공: Super 8 Park Rapids Management 님, 2023년 9월 21일
Debra, thank you so much for your review! We are so glad that you enjoyed your stay wit us. See you next time you're in the area!

8/10 - 좋아요

JEFF

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: Super 8 Park Rapids Management 님, 2023년 8월 28일
Jeff, thanks for your review! Please let us know what we can do to make your next stay even better!

8/10 - 좋아요

Karen

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Super 8, nice facility, we felt safe there and everything seemed clean.
2023년 8월에 1박 숙박함
답변 제공: Super 8 Park Rapids Management 님, 2023년 8월 28일
Thank you for your review and kind words Karen! Please let us know what we can do to make your next stay even better!

10/10 - 훌륭해요

William

2023년 8월에 1박 숙박함
답변 제공: Super 8 Park Rapids Management 님, 2023년 9월 18일
Thanks for your review William! See you next time!

6/10 - 괜찮아요

EUNICE

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
THE AIR CONDITER MADE SO MUCH NISE AND DID NOT SEE
2023년 8월에 1박 숙박함
답변 제공: Super 8 Park Rapids Management 님, 2023년 9월 1일
Eunice, thanks for your feedback. We sincerely apologize for any issues your encountered during your stay. Please reach out to us with any other concerns regarding your stay.

8/10 - 좋아요

Regina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Super 8 Park Rapids Management 님, 2023년 8월 28일
Thank you for your review Regina. Let us know what we can do to make your next stay better!

8/10 - 좋아요

Riki

가족 여행
좋아요: 직원 및 서비스
Staff was helpful with all questions and service.
2023년 8월에 2박 숙박함
답변 제공: Super 8 Park Rapids Management 님, 2023년 8월 24일
Thank you for your review Riki! Let us know what we can do to make your next stay even better.

8/10 - 좋아요

Goldie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved the forest setting with no buildings beside the hotel. Very quiet.
2023년 8월에 2박 숙박함
답변 제공: Super 8 Park Rapids Management 님, 2023년 8월 24일
Hi Goldie, thanks for your review! We are glad that you enjoyed your stay. Let us know what we can do to make your next stay with us even better!

10/10 - 훌륭해요

Mona

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to find, convenient location. Staff are friendly and courteous.
2023년 8월에 1박 숙박함
답변 제공: Super 8 Park Rapids Management 님, 2023년 8월 24일
Thank you for your kind words and review Mona! We hope to see you next time your travels bring you back to Park Rapids!

6/10 - 괜찮아요

Catherine 님, Black Hawk

연인과의 여행
좋아요: 청결 상태
I had called and asked if their king rooms had a recliner and was told they did when we got there there was no recliner. They offered to put us in a suite but ot was 20$ more a night and on second floor and they did not have an elevator. I have bad knees but since it was tourist season all other hotels were very expensive. If I haf known they didn't have recliners i would have booked a different hotel when i booked this one.
2023년 8월에 2박 숙박함
답변 제공: Super 8 Park Rapids Management 님, 2023년 9월 1일
Hi Catherine, I am sorry to hear about the issues that occurred during your stay. Please be sure you are calling our motel directly when you have questions about the property. If you call Expedia, they don't always know all the details of our motel and you could receive false information. We hope you will consider giving us another chance in the future.