고급 침구, 필로우탑 침대, 책상, 다리미/다리미판

컴포트 인 앤드 스위트 왈라왈라 여행 후기

2.5 out of 5
컴포트 인 앤드 스위트 왈라왈라
1419 W Pine Street, Walla Walla, WA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 486개" "
평점 8 - 좋아요. 1000개 이용 후기 중 335개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 98개" "
평점 4 - 별로예요. 1000개 이용 후기 중 43개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 38개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Michael 님, Raleigh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I liked the size of the room
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Becky

좋아요: 청결 상태, 숙박 시설 상태 및 시설
It was right off the freeway and close to the ball park we were playing at
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Maygen

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

8/10 - 좋아요

Liesl

좋아요: 청결 상태, 편의 시설/서비스
Doesn’t quite measure up to other hotels in the immediate area. Chose Comfort over others because a king room was available. Nothing really bad, but do appreciate the slightly more professional atmosphere of other hotels.
2024년 3월에 1박 숙박함
답변 제공: Brittany ( Guest Services Agent ) 님, 2024년 3월 28일
Thank you very much for your feedback. We hope to see you again and to provide a stay more up to your standards.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff, clean room. Nice walking trail,
2024년 3월에 1박 숙박함
답변 제공: Brittany ( Guest Services Agent ) 님, 2024년 3월 14일
Hello Robert, thank you so much for the kind words about our staff and the quality of your room. We very much appreciate the positive feedback and are glad you enjoyed your stay. We look forward to having you again in the future!

8/10 - 좋아요

Jeannine

연인과의 여행
좋아요: 편의 시설/서비스
Clean and comfortable and friendly staff.
2024년 2월에 1박 숙박함
답변 제공: Brian Miller - Front Desk Staff 님, 2024년 2월 27일
Hey Jeannine! Thank you for taking the time to give us feedback about your stay. We are glad that you had a pleasant stay with us and hope you think of us for your future accommodation needs the next time you are in town. Stay safe!

10/10 - 훌륭해요

Jane

출장 여행, 가족 여행
Receptionist was very helpful and nice when we checked in!!!!
2024년 2월에 1박 숙박함
답변 제공: Brian Miller - Front Desk Staff 님, 2024년 2월 15일
Thank you for taking the time to give us feedback about your stay. We are glad that you had a pleasant stay with us and hope you think of us for your future accommodation needs the next time you are in town.

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Affirdable no-frills hotel.
2023년 12월에 1박 숙박함
답변 제공: Melissa Fisher - General Manager 님, 2023년 12월 19일
Thank you for taking the time to give us feedback about your stay. We are glad that you had a pleasant stay with us and hope you think of us for your future accommodation needs the next time you are in town.

10/10 - 훌륭해요

KIM

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Melissa Fisher - General Manager 님, 2023년 12월 1일
Kim, thank you so much for your high score feedback. We are so thrilled that you enjoyed your stay with us. Please think of us in the future, we would love to host you again.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A good place to stay!
2023년 11월에 1박 숙박함
답변 제공: Melissa Fisher - General Manager 님, 2023년 12월 19일
Thank you so much for your kind words. We appreciate the feedback and we hope to have the chance to host you in the future,

10/10 - 훌륭해요

Dean

2023년 11월에 2박 숙박함
답변 제공: Melissa Fisher - General Manager 님, 2023년 12월 1일
Dean, we are so glad that you had a pleasant experience with us. We hope to have the chance to host you in the future.

8/10 - 좋아요

Michael L

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Melissa Fisher - General Manager 님, 2023년 11월 7일
Dear Michael, Thank you for taking the survey and leaving us valuable feedback. We are glad that you had a good experience with us and hope that you think of us in the future.

8/10 - 좋아요

JoAnne

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Melissa Fisher - General Manager 님, 2023년 11월 7일
Thank you for taking the time out of your day to leave us feedback. We really appreciate it. Thank you for your business and we hope to have the opportunity to host you in the future.

10/10 - 훌륭해요

Arnold

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The freezer in the refrigerator needs defrosting (room 410).
2023년 11월에 1박 숙박함
답변 제공: Melissa Fisher - General Manager 님, 2023년 11월 7일
Dear Arnold, Thank you so much for letting us know that needs to be done. We will fix that immediately. Glad you enjoyed you stay. Thank you for all of your feedback!!

8/10 - 좋아요

Juline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Melissa Fisher - General Manager 님, 2023년 10월 31일
Juline, thank you for taking the time to leave us feedback about your stay with us. I hope you think of us in the future and we have the opportunity to host you again.

8/10 - 좋아요

Gary

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
The clerk checking us in was not very friendly. The rooms were ok, some stains on carpet. We had and accessible room, there was no place to set anything in the bathroom except the back of the toilet, or on top of the towels.
2023년 10월에 2박 숙박함
답변 제공: Melissa Fisher - General Manager 님, 2023년 10월 31일
We would like to apologize for not meeting your standards of excellence. We will work on a warmer reception. We will use this feedback to remedy the issues you mentioned. Thank you for taking the time and letting us know.

10/10 - 훌륭해요

Erica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super
Very lazing, comfortable place to stay. Staff very nice, helped get us checked in early.
2023년 10월에 2박 숙박함
답변 제공: Melissa Fisher - General Manager 님, 2023년 10월 31일
Thank you so much Erica for your kind words. I am so glad that you enjoyed your stay with us, I am eager to share your review with my staff. We hope to have the opportunity to host you in the future

8/10 - 좋아요

Edward

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Affordable option for Walla Walla not too far from the downtown wineries.
2023년 10월에 2박 숙박함
답변 제공: Melissa Fisher - General Manager 님, 2023년 10월 24일
Thank you so much for giving us feedback. We look forward to reading all the reviews and learning from them. We are glad to have the opportunity to host you and hope to have the chance again in the future.

10/10 - 훌륭해요

Lezlie

2023년 10월에 2박 숙박함
답변 제공: Melissa Fisher - General Manager 님, 2023년 10월 24일
Thank you so much for leaving great feedback. We are so glad that you enjoyed your stay with us.

10/10 - 훌륭해요

kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Melissa Fisher - General Manager 님, 2023년 10월 17일
Hello Kenneth, We are so happy that you had a great experience with us. Thank you so much for leaving us great feedback. We hope for the chance to host you in the future.

10/10 - 훌륭해요

Yvonne

가족 여행
Clean and pleasant.
2023년 10월에 1박 숙박함
답변 제공: Melissa Fisher - General Manager 님, 2023년 10월 16일
Thank you so much for taking the time to leave your feedback. We are so happy to hear that you had a pleasant and clean experience with us. Please think of us in the future if you are in the area.

8/10 - 좋아요

Tamera

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Melissa Fisher - General Manager 님, 2023년 10월 17일
Thank you so much Tamera for taking the time out of your day to leave us feedback. We are so glad that you enjoyed your stay and I hope that you think of us for any future visits you have to the area.

10/10 - 훌륭해요

Sylvia 님, RIVERSIDE

2023년 10월에 3박 숙박함
답변 제공: Melissa Fisher - General Manager 님, 2023년 10월 10일
Thank you so much for giving us such high marks on your feedback. We appreciate it so very much. We hope to have the opportunity to host you in the future.

8/10 - 좋아요

Michael

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
It Was Okay
Room was okay. Check in was okay. Can’t complain but it was nothing to write home about.
2023년 10월에 2박 숙박함
답변 제공: Melissa Fisher - General manager 님, 2023년 10월 10일
We thank you very much for writing feedback for us. I means to so much to us that you took the time to do that. We are glad that you had a pleasant stay. We hope you think of us for any future accommodations you may need, if you ever back in the area.

10/10 - 훌륭해요

Vasyl

가족 여행
All good
2023년 10월에 3박 숙박함
답변 제공: Melissa Fisher - General Manager 님, 2023년 10월 10일
Thank you for taking the time out of your day to give us positive feedback. We are so glad that you enjoyed your stay. We hope to have the opportunity to host you in the future.

2/10 - 너무 별로예요

alma

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
For $320 I expect a CLEAN room, that looks and smells clean. The Chair and ottoman were filthy dirty and had a huge obvious stain. The remote was disgusting, and had food on it, had to disinfect it myself. Fridge was dirty with spills. The shower had mildew. For a weekend getaway I was soo disappointed. Left a note to front staff and in the room. Hope someone takes the initiative to really clean the room for the next guests
2023년 10월에 1박 숙박함
답변 제공: Melissa Fisher - General Manager 님, 2023년 10월 10일
Thank you for your feedback. We will use it to improve our staff and establishment.

10/10 - 훌륭해요

Edward

This hotel was convenient to the events we were in town for. Our room was clean and comfortable. The breakfast had the usual offerings, but good. The dining room was clean and the staff was attentive. We did not use the pool or exercise room. We would stay here again.
2023년 10월에 1박 숙박함
답변 제공: Melissa Fisher - General manager 님, 2023년 10월 10일
Thank you so much for giving us such positive feedback. I am glad that you had a very comfortable stay and I am so glad to hear that you will return. We look forward to hosting you again in the future.

10/10 - 훌륭해요

Sharilyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
For the price, the room exceeded expectations with cleanliness, comfort of the bed and linen. The size of the suite and the amenities were very nice. We slept comfortably and felt safe.
2023년 9월에 2박 숙박함
답변 제공: Melissa Fisher - General Manager 님, 2023년 10월 4일
Thank you so very much for your positive feedback. We are striving to exceed expectations and we are glad we did just that.

10/10 - 훌륭해요

Alex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nothing fancy but we enjoyed our stay. They even let us borrow a wine opener for a bottle we had lol
2023년 9월에 2박 숙박함
답변 제공: Melissa Fisher - General Manager 님, 2023년 10월 4일
We are so glad you enjoyed your stay with us, Also thank you for bringing the wine opener back to the front desk. Thank you for taking the time out of your day to give us positive feedback. We appreciate it very much.

4/10 - 별로예요

Eric

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
AC made squeaks when cycling off. Shower curtain rod close to falling off. Stale hallway air despite open window. Final cost was more than expected after changing reservation from 2 nights to just one well within the free cancellation period. Should be half the original quote, but it was more. I want a refund for the difference or I will not return ever.
2023년 9월에 1박 숙박함
답변 제공: Melissa Fisher - General Manager 님, 2023년 10월 2일
Thank you for leaving us feedback that we can use to improve our property and rooms. We apologize about the room not being up to standard. Your feedback helps us so that we can be better in the future.

10/10 - 훌륭해요

Fransisca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The little river view, clean and safety, friendly staff
2023년 9월에 1박 숙박함
답변 제공: Melissa Fisher - General Manager 님, 2023년 10월 2일
Thank you so much for your kind feedback. We appreciate you taking the time out of your day to leave positive thoughts with us. We hope to host you in the future.

4/10 - 별로예요

Iridian

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The website showed they have wine and a bar when i got there i was informed they no longer do that. It smelled musty and the bed was uncomfortable. Ontop of that i was locked in an elevator after the power went out because the back up generator broke. Poeer outage isnt their fault but i was in a state of panic until the fire department came
2023년 9월에 1박 숙박함
답변 제공: Melissa Fisher - General Manager 님, 2023년 10월 2일
Hello, I am so sorry for the experience you had during the power outage. It must have been very scary. I also want to apologize for not meeting your expectations with your accommodations. We will strive to do better in the future. Thank you so much for staying with us and I am so glad that you are ok.

10/10 - 훌륭해요

Gordon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Helpful staffers
2023년 9월에 2박 숙박함
답변 제공: Melissa Fisher - General Manager 님, 2023년 10월 2일
Thank you so much for taking the time to fill out our survey and give us great feedback. We appreciate it.

10/10 - 훌륭해요

Arnold

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Melissa Fisher - General Manager 님, 2023년 10월 2일
Thank you so much for your positive feedback. We appreciate it so much. We hope to host you in the future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staying at Walla Walla
We had a very comfortable stay at Comfort Inn and Suites Walla Walla. The staff were very friendly and helpful.
2023년 9월에 5박 숙박함
답변 제공: Melissa Fisher - General Manager 님, 2023년 9월 28일
Thank you so much for giving us wonderful feedback about your stay. We appreciate your kind words and are so glad that you enjoyed your experience with us.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Melissa Fisher - General Manager 님, 2023년 9월 28일
Thank you so much for taking time out of your day and giving us great feedback. We are so glad that you enjoyed your stay.

2/10 - 너무 별로예요

Ariana

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Melissa Fisher - General Manager 님, 2023년 9월 28일
We are so sorry that you were not satisfied with your service during your stay. Thank you for taking the time to give us feedback so we can know what to focus on so that we can improve.

6/10 - 괜찮아요

sheri

가족 여행
좋아요: 직원 및 서비스
Loud
Staff was great. Walls are so thin I could hear my neighbors all night. Was not conducive to a good nights sleep even with ear plugs and pillow over my head. Won’t be back.
2023년 9월에 4박 숙박함
답변 제공: Melissa Fisher - General Manager 님, 2023년 9월 28일
We are so sorry that you were not able to be Comfortable at the Comfort Inn. Thank you for the kind words about our staff.

6/10 - 괜찮아요

Jeffrey

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Definitely not worth the price
They changed my reservation upon arrival without any explanation. Furniture was badly stained, curtains were stained and had been slashed, TV way outdated so basically useless. Mattress and pillows were quite uncomfortable. Not what I expect when paying over $200 a night
2023년 9월에 2박 숙박함
답변 제공: Melissa Fisher - General Manager 님, 2023년 9월 28일
Hello, We are so sorry that we were not able to meet your standards of excellence during your stay with us. We are working to improve the look and feel of the hotel. Thank you for staying with us.

2/10 - 너무 별로예요

Jerod

가족 여행
별로예요: 편의 시설/서비스
This place is a waste of money. Staff was unfriendly, room was poorly kept, most channels didn’t work, and the food was subpar. Stay somewhere else.
2023년 9월에 1박 숙박함
답변 제공: Melissa Fisher - General Manager 님, 2023년 9월 27일
We apologize for not meeting your standard of excellence. We will use your feedback to strive for improvement. Thank you for taking the time to share your thoughts.

8/10 - 좋아요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Melissa Fisher - General Manager 님, 2023년 9월 28일
Hello, thank you for taking the time to complete our survey about your stay with us. We appreciate being able to look to see what we have to improve.

10/10 - 훌륭해요

Jonathan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome staff, clean swimming pool & hearty breakfast.
2023년 9월에 2박 숙박함
답변 제공: Melissa Fisher - General Manager 님, 2023년 9월 28일
Thank you so much for giving us such great feedback. We are so thrilled that you enjoyed your stay with us and hope that you think of us in the future.

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location
2023년 9월에 1박 숙박함
답변 제공: Melissa Fisher - General manager 님, 2023년 9월 28일
Hello, thank you for giving us great feedback. We appreciate you taking the time out of you day to let us know that you enjoyed your stay. We hope to get the chance to host you in the future.

10/10 - 훌륭해요

carol

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was most helpful and friendly. Nice dining area and pool. We enjoyed the outdoor patio.
2023년 8월에 2박 숙박함
답변 제공: Melissa Fisher - General Manager 님, 2023년 9월 27일
Thank you for giving us feedback. We are so happy that you got to enjoy the amenities that the hotel has to offer. We hope you think of us for future accommodations.

10/10 - 훌륭해요

Pamela

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: Melissa Fisher - General Manager 님, 2023년 9월 28일
Thank you so much for taking time out of your day to give us great feedback. Thank you for giving us the opportunity to host you . We hope you think of us in the future.

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Above and beyond.
2023년 8월에 3박 숙박함
답변 제공: Melissa Fisher - General Manager 님, 2023년 9월 27일
Thank you for taking the time to give us high marks. We appreciate the great feedback.

10/10 - 훌륭해요

Kimberlee

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very clean! staff was friendly and helpful! room was a great size!
2023년 8월에 1박 숙박함
답변 제공: Melissa Fisher - General Manager 님, 2023년 9월 27일
Thank you for your kind feedback about our property and your experience with us. We are so glad that you enjoyed your stay. We hope you think of us for future accommodations.

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Wedding Stay
Comfortable, clean a bit outdated and run down.
2023년 8월에 2박 숙박함
답변 제공: Melissa Fisher - General Manager 님, 2023년 9월 27일
Thank you for staying with us during your special time. We are glad that you had a comfortable stay. Thank you for taking the time to give us feedback. We hope to host you in the future

10/10 - 훌륭해요

Dane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Melissa Fisher - General Manager 님, 2023년 9월 27일
Thank you for taking the time to give us such positive feedback!! We hope we have the chance to host you in the future

10/10 - 훌륭해요

Janet Marie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is just off WA12 and close to Downtown Walla Walla and the Whitman College campus. It is clean and staffed by friendly people who are knowledgeable about the amenities of the facility and also about the region. We found it comfortable and an excellent value.
답변 제공: Melissa Fisher - General Manager 님, 2023년 9월 27일
Thank you so much for your kind feedback. We strive to make your experience with us as pleasent as possible. I will share your review with my staff.