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호텔 카발리어 여행 후기

2.5 out of 5
호텔 카발리어
343 Stud Road, Wantirna South, VIC

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 463개 이용 후기 중 111개" "
평점 8 - 좋아요. 463개 이용 후기 중 169개" "
평점 6 - 괜찮아요. 463개 이용 후기 중 105개" "
평점 4 - 별로예요. 463개 이용 후기 중 57개" "
평점 2 - 너무 별로예요. 463개 이용 후기 중 21개" "

7.4/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

6/10 - 괜찮아요

Dave

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Reception service was lovely. Unfortunately the hallway had a musty smell and the rooms felt 'tired'. I wouldn't stay here again unless it had a facelift.
2024년 3월에 1박 숙박함
답변 제공: The team at Hotel Cavalier 님, 2024년 4월 8일
Thank you for taking the time to leave a review Dave. We are disspointed the stay wasn't up to standard. You will be pleased to know we are having downstairs carpets replaced this week and are continuously making improvements.

10/10 - 훌륭해요

Lisa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very clean and nice room we stayed for 8 nights and couldn’t have chosen a nicer hotel
2024년 2월에 8박 숙박함
답변 제공: The team at Hotel Cavalier 님, 2024년 4월 8일
Thank you for taking the time to leave such a lovely review Lisa. We are pleased to hear you enjoyed your stay and we look foward to welcoming you back next time.

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I found the accommodation reasonably comfortable and would recommend short stays
2024년 2월에 3박 숙박함
답변 제공: The team at Hotel Cavalier 님, 2024년 4월 8일
Thank you for taking the time to leave a review Richard. We are pleased to hear you enjoyed your stay and we look foward to welcoming you back next time.

8/10 - 좋아요

Maria Graciela

Friendly service and quick response An old building but roomy, quiet and comfortable
2024년 2월에 1박 숙박함
답변 제공: The team at Hotel Cavalier 님, 2024년 4월 8일
Thank you for taking the time to leave a review Maria. We are pleased to hear you enjoyed your stay and we look foward to welcoming you back next time.

6/10 - 괜찮아요

Scott

좋아요: 직원 및 서비스
Was ok but nothing special
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Karen

2024년 1월에 1박 숙박함

8/10 - 좋아요

Lang

2023년 12월에 1박 숙박함
답변 제공: The team at Hotel Cavalier 님, 2024년 1월 2일
Thank you for taking the time to leave a review Lang. We are pleased to see you enjoyed your stay with us.

10/10 - 훌륭해요

Rhiannon

2023년 12월에 6박 숙박함
답변 제공: The team at Hotel Cavalier 님, 2024년 1월 2일
Thank you for taking the time to leave a review Rhiannon. We are pleased to see you enjoyed your stay.

10/10 - 훌륭해요

Chris 님, Lancefield

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: The team at Hotel Cavalier 님, 2024년 1월 2일
Thank you for taking the time to leave a review Chris. We are pleased to hear you enjoyed your stay with us.

6/10 - 괜찮아요

Benjamin

좋아요: 직원 및 서비스
The air conditioner in room 14 keep on going hot. Perhaps maintenance can check this out. The bed in room 15 which we also had was not very comfortable - maybe needs replacing
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Stacey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Robert

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very noisy people up and down the hallway all through the night. Didnt really feel safe. No pool to swim in. Carparks limited and in poor condition.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Polly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Greeted at front desk by a friendly staff shown directions & helpful
2023년 10월에 1박 숙박함
답변 제공: The team at Hotel Cavalier 님, 2023년 10월 24일
Thank you for your review Polly. We are pleased to hear you found staff friendly and helpful during your stay.

8/10 - 좋아요

Alvin

2023년 10월에 1박 숙박함
답변 제공: The team at Hotel Cavalier 님, 2023년 10월 24일
Thank you for leaving a review Alvin. We are pleased to hear you enjoyed your stay

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to Knox City
2023년 9월에 1박 숙박함
답변 제공: The team at Hotel Cavalier 님, 2023년 10월 24일
Thank you for leaving a review David. We are pleased to hear you enjoyed your stay and found the location convenient.

4/10 - 별로예요

gina

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Whole room and furniture need renovating and replacing
2023년 9월에 1박 숙박함

8/10 - 좋아요

Kerry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
There was black mould in the bathroom, so the room smelt like damp mouldy smell. The bed was great and sheets super fresh and clean. Nice sized room.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Jenny

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I actually liked this property a lot for the purpose I had. I was babysitting 2 grandchildren ages 5 and 7 as their parents had a house full of people. (I come from out of town). Check in was efficient and quick. We had a 2 bedroom unit. It wasn't new and glamerous but it was huge. It had a microwave and plates and cutlery. It had a table and 4 chairs and large couch in front of the TV. The bed linen and towels were obvoiusly all very new and spotless white. We'd brought our own breakfast provisions with us and we ordered in pizza. The room was warm despite a cold night. The proximity to Knox centre made it great to keep the children amused for the afternoon. We went to the movies and bought icecreams and played with other children. It all worked well for us.
2023년 9월에 1박 숙박함
답변 제공: The team at Hotel Cavalier 님, 2023년 9월 3일
Hi Jenny,Thank you for taking the time to review your recent stay with us. We are pleased to hear you enjoyed your stay and the time spent with your grandchildren. We look forward to welcoming you back next time.

8/10 - 좋아요

Steve

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Hotel is generally quite good but like the reviewer starting to show its age. Would stay there again
2023년 8월에 1박 숙박함
답변 제공: The team at Hotel Cavalier 님, 2023년 8월 24일
Thank you for taking the time to leave a review Steve. We are pleased to hear you enjoyed your stay.

10/10 - 훌륭해요

Kerry

2023년 7월에 1박 숙박함
답변 제공: The team at Hotel Cavalier 님, 2023년 7월 24일
Thank you for your review Kerry. We are pleased to hear you enjoyed your stay and we look forward to welcoming you back in future.

8/10 - 좋아요

Robert

연인과의 여행
Comfortable and good value for the price
2023년 7월에 2박 숙박함
답변 제공: The team at Hotel Cavalier 님, 2023년 7월 20일
Thank you for taking the time to leave a review Robert. We are pleased to hear you enjoyed your stay.

10/10 - 훌륭해요

Tina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stayed for 3 nights.I was very surprised how nice and clean.Freshly made comfy bed too. it was.Spacious and lovely.We thoroughly enjoyed our stay.It was too short though.Value plus for money.If I get the chance will be staying there again.I cant wait to maybe go in summer time ,pool looks amazing.Even had a BBQ.I cant complain about anyrhing.Deffinatly the place to stay.Not everything was perfect but the price waa amazing. Thanks Watif for helping me find such a gem.For those of you that complained in the past Go and pay a fortune and get perfectly perfect and stuck up....Staff were great too.Thank you for our stay
2023년 6월에 3박 숙박함
답변 제공: The team at Hotel Cavalier 님, 2023년 7월 20일
Thank you for such a lovely review Tina. We are glad to hear you enjoyed your stay overall and we look forward to wecoming you back again.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty dismal and smelly.
Very unimpressed. Overall the state of the place was delapidated and dated. The entries we used were dirty. Cleaning stuff on display. Lawns unmowed. Our room stank like old fried food. We had to leave the windows open. We ended up leaving early due to a family emergency, but i doubt we would have stayed anyway. It was the kind of place you really check for bed bugs. Wouldnt recommend at all.
2023년 6월에 2박 숙박함

8/10 - 좋아요

Shane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: The team at Hotel Cavalier 님, 2023년 8월 24일
Thank you for taking the time to leave a review Shane. We are pleased to see you enjoyed your stay overall.

8/10 - 좋아요

Anthony

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Staff where excellent but hotel is showing age in rooms. The hot water in the shower was terrible..
2023년 7월에 1박 숙박함
답변 제공: The team at Hotel Cavalier 님, 2023년 7월 4일
Thank you for taking the time to leave a review Anthony. We are pleased to hear you enjoyed your stay overall. We will check the hot water in room 35. Should you stay with us again, please don't hesitate to contact staff if there are any issues.

10/10 - 훌륭해요

Benny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I booked a wrong day but staff was very friendly and helpful, changed it for us. Although the facilities are bit old but the the friendly staff and cleanness made it nice place to stay. Plus very competitive price in the area!
2023년 6월에 1박 숙박함
답변 제공: The team at Hotel Cavalier 님, 2023년 6월 20일
Thank you for taking the time to leave a review Benny. Our staff work hard to provide the best customer service and in room cleaning they can, they will be very pleased to read your review.

2/10 - 너무 별로예요

Tam

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Very terrible and unsafe. Have 1 guy to knock the door and show me dissolute picture. I call reception and they don’t solve the problem for me. They told me call police by myself I never come back this hotel again 😡
2023년 6월에 1박 숙박함
답변 제공: The team at Hotel Cavalier 님, 2023년 6월 20일
We are dissapointed to hear your stay was not as pleasant as all of the previous stays you have had with us Tam. I believe staff have already called you and spoken to you.

10/10 - 훌륭해요

Tam

2023년 6월에 1박 숙박함

8/10 - 좋아요

Bonnie

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great value
2023년 6월에 1박 숙박함
답변 제공: The team at Hotel Cavalier 님, 2023년 6월 20일
Thank you for taking the time to leave a review Bonnie. We are pleased to hear you enjoyed your stay overall.

8/10 - 좋아요

Julie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Only 5mins from where I needed to go
2023년 5월에 1박 숙박함
답변 제공: The team at Hotel Cavalier 님, 2023년 6월 20일
Thank you for taking the time to leave a review Julie. We are pleased to hear you enjoyed your stay overall.

6/10 - 괜찮아요

John

2023년 4월에 5박 숙박함

6/10 - 괜찮아요

Hernan

출장 여행
별로예요: 숙박 시설 상태 및 시설
The location was great but room was a little disappointing as bathroom door was damaged and room door also damaged. Big spider in one of the curtains.
2023년 4월에 11박 숙박함

6/10 - 괜찮아요

Anthony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Noisy neighbours in next room til 2am was annoying
2023년 4월에 1박 숙박함

8/10 - 좋아요

Laura

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfy beds, quiet rooms despite being close to a busy road. Easy to get to
2023년 3월에 1박 숙박함

8/10 - 좋아요

SAN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The Hotel Cavalier is well located on transport routes and close to a large shopping complex at Knox. It was very well priced for my brief stay for a few meetings on the SE side of Melbourne. I arrived late due to a late flight and the reception was super helpful via messages and emails. They kindly placed my room key into a key-safe for me to self check in quite late. The room is spacious; the bed is comfortable, and the bathroom clean and user friendly. But for those looking for a bit of luxury, the facilities are ageing (eg curtains not hanging on the sliding rail properly, door chain was not functional at all, the door locks are old and felt “insecure”, and there was a bit of a musty smell in the room and corridors). Nevertheless, for a business traveller, I really appreciated the location, room size, comfy bed, etc because it is definitely not terrible but “very liveable”.
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Cesare

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice area. Good shopping and food facilities eat by
2023년 3월에 3박 숙박함

10/10 - 훌륭해요

Stacey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great friendly staff and location is perfect
2023년 3월에 2박 숙박함

8/10 - 좋아요

Karen

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff Rooms very clean Everything you need
2023년 3월에 2박 숙박함
답변 제공: The team at Hotel Cavalier 님, 2023년 3월 27일
Thank you for taking the time to leave a review Karen. We are pleased to hear you enjoyed your stay.

4/10 - 별로예요

Davina

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The room had the features listed in the online ad. The building is obviously old and some of the rooms 'quirks' were because of age. Others were because of poor upkeep and maintenance including the smoke alarm cover, power points, a bedside table with a hole in it, and the outside security door which was broken and not replaced. We probably wouldn't choose to come back.
2023년 3월에 1박 숙박함

8/10 - 좋아요

Graham

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 3월에 1박 숙박함

6/10 - 괜찮아요

Alan

좋아요: 청결 상태
Location
2023년 3월에 1박 숙박함

6/10 - 괜찮아요

janet

Overall appearace of exterior and interior of property
2023년 3월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
2023년 3월에 2박 숙박함

8/10 - 좋아요

David

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
I like it because of what we had to do in the position of suburb as we come from Ballarat
2023년 3월에 1박 숙박함

8/10 - 좋아요

Christina

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: The team at Hotel Cavalier 님, 2023년 3월 6일
Thank you for taking the time to leave a review Christina. We are pleased to hear you enjoyed your stay.

8/10 - 좋아요

Joe

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Property was good value for money and staff were excellent.
2023년 2월에 2박 숙박함
답변 제공: The team at Hotel Cavalier 님, 2023년 3월 6일
Thank you for taking the time to leave a review Joe. We are pleased hear you enjoyed your stay.

10/10 - 훌륭해요

Candace

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were clean and tidy
2023년 2월에 1박 숙박함
답변 제공: The team at Hotel Cavalier 님, 2023년 3월 6일
Thank you for taking the time to leave a review Candace. We are pleased to hear you enjoyed your stay.

8/10 - 좋아요

Noel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Nothing unique about the property, typically normal hotel; however, although the room was clean etc the hotel does need repainting or refurbishment of some sort.
2023년 2월에 1박 숙박함
답변 제공: The team at Hotel Cavalier 님, 2023년 3월 6일
Thank you for taking the time to leave a review Noel. We will pass this feedback onto management.

4/10 - 별로예요

Katie

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very dirty! We booked for 2 adults and 2 children and they only had a room with one single bed. They were able to fix this but wasn’t very good considering that’s what we had booked. The pool was flithy, which was ashame as it was a hot day! We won’t be back!
2023년 2월에 1박 숙박함
답변 제공: The team at Hotel Cavalier 님, 2023년 2월 12일
Hi Katie,It is dissapointing to see your review, especially since you had booked a room for March and arrived on the 11th of February. Staff amended the online booking for you, allocated a Serviced Apartment and put in a rollout bed, so you had 1 queen and 2 single beds. Even though the rate should have been higher you weren't charged extra. The pool had just been cleaned around 1pm on the day you checked in.