다리미/다리미판, 유아용 침대, 간이 침대, WiFi
예약 가능 여부 확인

플래티넘 아파트먼츠 여행 후기

4 out of 5
플래티넘 아파트먼츠
Marywilska, 68, Warsaw, Masovian Voivodeship

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 312개 이용 후기 중 63개" "
평점 8 - 좋아요. 312개 이용 후기 중 111개" "
평점 6 - 괜찮아요. 312개 이용 후기 중 85개" "
평점 4 - 별로예요. 312개 이용 후기 중 28개" "
평점 2 - 너무 별로예요. 312개 이용 후기 중 25개" "

7.4/10

청결 상태

6.6/10

직원 및 서비스

5.0/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

이용 후기

6/10 - 괜찮아요

SUNGJUN 님, MLAWA

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
다시는 안가요 여기.
JM 호텔 바로 옆에 붙어있습니다. 하지만 키를 받으려면 플래티넘 타워스 안내데스크 까지 걸어가야 하는데 힐튼 호텔 옆에 있습니다. 바로 못들어가고 다시 다른 곳으로 5분~10분정도 걸어가야 한다는 거죠. 키 받는곳도 참 복잡하고 헷갈리게 해놨어요. 키 받고 다시 돌아가 들어가도 16층까지 어떻게 가는지도 모르죠. 경비 아저씨는 영어도 못하고 말도 안통하고요. 객실에는 냉장고,미니바 없습니다. 샤워실은 물은 찔끔찔끔 나오는데 배수도 안되서 잘 안 빠져 나가죠. 그냥 개인 룸 싸게 주무실려면 상관 없습니다.

6/10 - 괜찮아요

allen 님, 한국

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
거주용 건물
호텔 아님 마실 물조차 없음. 중앙역까지 상당히 멀어서 걸어다니시려거든 추천드리지않음

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2016년 12월에 3박 숙박함

6/10 - 괜찮아요

Mariusz

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Dirty hallway and loud plumbing.
2018년 12월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked 2 of the basic rooms - 1 each for me & my friend at the same price. My room was lovely, clean, spacious etc I'd say to UK Premier Inn standard - very comfy double bed. My friend's room had 2 double bedrooms, lounge, bathroom with washing machine, kitchenette with dishwasher! The kitchen was not quite as clean as it could have been though but nothing gross. The location was about 30-40 min walk to the Old Town of Warsaw & there was a lot of building work going on all around with the older buildinga being torn down & new ones going up. We were there Fri-Mon and it was not noisy so the immediate area wasn't pretty to look at but had no other impact on us.
2018년 12월에 3박 숙박함
답변 제공: M. Sochacka 님, 2019년 1월 4일
Dear Guest, thank you very much for such a pleasant feedback after the stay at Platinum Apartments. We are looking forward to hosting you here once again in the future. Kindest regards, M. Sochacka, Guest Relation Dep.

8/10 - 좋아요

Alan

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 3박 숙박함
답변 제공: M. Sochacka 님, 2019년 1월 4일
Dear Guest, thank you very much for a pleasant rating of the stay at Platinum Apartments. We are looking forward to hosting you here once again in the future - I do believe that we can reach your expectations toward the service in 100%. Kindest regards, M. Sochacka, Guest Relation Dep.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Tutto come previsto tranne il wifi a pagamento e il servizio navetta per le aeroporto inesistente.
2018년 10월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ik vond alles good.ALLes is proper en de zicht van appartement is fantastisch.
2018년 10월에 2박 숙박함

10/10 - 훌륭해요

Peter 님, Chicago

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good and nice location. I rent double bedrooms apartment with kitchen and living room.. good and big bathroom, I rented for 10 days .
2018년 10월에 8박 숙박함

6/10 - 괜찮아요

Frida

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 4박 숙박함

4/10 - 별로예요

Werner

좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
Nicht zu empfehlen
Nur durch Zufall habe ich erfahren, dass man sich ganz woanders einchecken muss. Das Einchecken dauerte ewig.
2018년 9월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

Appartamento ampio
Appartamento molto grande con 2 camere e ampio soggiorno. Abbastanza vicino alla città vecchia. Rumoroso in quanto limitrofo a cantiere edile. Alle 6.30 cominciano a lavorare ma siccome eravamo al 10 piano il rumore non era molto. Non lo consiglierei perché se di capita ai piani più bassi credo che non di forma oltre l'inizio dei lavori.
2018년 8월에 4박 숙박함

2/10 - 너무 별로예요

Chris 님, London

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Filthy, unsanitary, rude staff, tiny and smelly
No mattress and pillow protector Sheet directly on very dirty mattress Bed tiny and uncomfortable No daily housekeeping service (chargable) Extremely difficult to find No lift to 16th floor Bleach and stained carpets in hallways Front office guest service staff unhelpful wouldn't change room No phone in room to call guest service Wanted us to pay an upgrade fee to change dirty and unsanitary room Had to speak to a manager to obtain a clean room after several arguments The first room had a sky light window above the bed which couldn't be blacked out at all Bathroom smelt very mouldy and dirty Red mould in shower Some electrical sockets unservicable No iron or ironing board provided Electricians requested access to room to carry out work whilst we were in situ Fire safety non existent with fire doors propped open throughout the property Not secure, front entrance propped open with brick
2018년 8월에 3박 숙박함
답변 제공: M. Sochacka 님, 2018년 8월 27일
Dear Guest, I trully believe that I answered all your complaints via e-mail sent by Expedia agents. Once again, having all above in mind I do understand that you were disappointed in general with the Basic Room. Still we inform clearly that it is only a Room, not the Apartment. What is more we clearly describe the equipment of the both rooms and apartments as well as about the level of service we offer. It is always hard to read about such a massive amount of complaints but I frankly believe that we did everything to make your stay Sir as comfortable as we can. Kindest regards, M. Sochacka, Guest Relation Dep.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스, 객실의 편안함
2018년 8월에 3박 숙박함
답변 제공: M. Sochacka 님, 2018년 8월 29일
Dear Guest, thank you for rating the stay at Platinum Apartments. I can see that you were not fully satisfied with the stay with us. Should you like to deliver more comprehensive feedback, please contact us directly. I do believe that the constructive opinions can improve our Guest Service thus your feedback is very important. Kindest regards, M. Sochacka, Guest Relation Dep.

10/10 - 훌륭해요

Ulf 님, Göteborg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stort vardagsrum, stort sovrum med komfortabla sängar och välutrustat kök. Bra läge med 10 minuters promenad till centrum. Incheckningen är endast 3-4 minuters promenad från lägenheten.
2018년 8월에 5박 숙박함
답변 제공: M. Sochacka 님, 2018년 8월 27일
Dear Sir, thank you very much for such a pleasant feedback after the stay at Platinum Apartments. We are looking forward to hosting you here once again in the future. Kindest regards, M. Sochacka, Guest Relation Dep.

8/10 - 좋아요

Liz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Small room that wasn't really an apartment as the name suggests. Hard to find with reception being a ten minute walk from the rooms. Directions given at reception weren't the most clear but it was a decent room when we finally got there. Very clean and comfy but our biggest disappointment was our kettle didn't work after two weeks of looking forward to a cuppa we were heartbroken. All in all decent value and good service from all staff we encountered
2018년 8월에 3박 숙박함
답변 제공: M. Sochacka 님, 2018년 8월 27일
Dear Guest, thank you very much for such a comprehensive feedback. We are looking forward to hosting you here at Platinum Apartments once again in the future. Kindest regards, M. Sochacka, Guest Relation Dep.

8/10 - 좋아요

Christian

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bra boende, bra service!
Vi åkte till Warszawa 5 nätter för att bara njuta av semestern och äta god mat samt dricka billig öl. Perfekt boende i ett fint rum. Läget är jättebra, det finns många bra restauranger i närheten och man går till gamla stan på 35 min och under promenaden upplever man lite mer av warszawa. Wi-Fi på rummet skulle kosta en peng per dygn me än det gav personalen oss gratis. Servicen var kanonbra. Skulle utan tvekan bo här igen.
2018년 8월에 5박 숙박함
답변 제공: M.Sochacka 님, 2018년 8월 27일
Dear Guest, thank you very much for such a comprehensive feedback after the stay at Platinum Apartments. We are looking forward to hosting you here during your next visit to Warsaw! Kindest regards, M. Sochacka, Guest Relation Dep.

10/10 - 훌륭해요

Salah 님, SPB

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful as always
2018년 7월에 1박 숙박함
답변 제공: M. Sochacka 님, 2018년 8월 27일
Dear Guest, thank you for your positive feedback after the stay in Platinum Apartments. We are looking forward to hosting you here once again in the future. Kindest regards, M. Sochacka, Guest Relation Dep.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 객실의 편안함
Simple room
A simple room, including bathroom, bed, chair and table. No fridge or cooking facilities, except water kettle. For wifi you have to pay extra. Reception is in another building, about 5 minutes walk away. They very nicely provided me an iron and iron board without extra costs. Relatively good public transportation connections. Metro in 10 minutes walk. Basically the room was clean and relatively new. Bed was comfortable. All in all - don't expect too much but good value for the money.
2018년 6월에 4박 숙박함
답변 제공: M. Sochacka, Guest Relation Dep. 님, 2018년 8월 27일
Dear Guest, thank you very much for your comprehensive feedback. We are looking forward to hosting you once again in the future - perhaps you will choose one of the offered apartments (more spacious and better equiped than the Basic rooms). Kindest regards, M. Sochacka, Guest Relation Dep.

2/10 - 너무 별로예요

Javier

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Buena calidad, pero FALLOS IMPORTANTES
Estuve en Apartamentos Platinum de Varsovia con una reserva de Hoteles. com del 11/6 al 15/6 (y también reservé una basic room). Resumen: 1/ INACEPTABLE, que antes de hacer la reserva, no indiquen que hay que retirar las llaves en otro lugar lejano y llevando maletas (NO HABRÍA COGIDO ESTE LUGAR). Te avisan cuando has pagado. Y como no se lee uno todo, te das cuenta cuando no encuentras el sitio y te vuelves loco. 2/ INACEPTABLE que te hagan perder dos horas para entrar al apartamento (era a partir de las 14.00 horas y entramos a las 15.55, dicen por problema de preparar la habitación). En esta ocasión, personal distante y nada agradable, por decir un eufemismo. MUY MAL. 3/ INACEPTABLE: Pasillos sucios y bolsas de ¿basura? en ellos (en las habitaciones básicas). 4/ MUY MEJORABLE: Para tapar la claridad, las ventanas tienen un estor que deja pasar casi toda la luz (decir que en junio, en Varsovia, ya hay una intensa luz de día a las 04:00 de la madrugada. Tuve que tapar parte de las ventanas del dormitorio con los cojines del sofá. La respuesta del alojamiento: Disculpas y un desayuno para cada uno de nosotros (3 o 4 euros por persona).
2018년 6월에 3박 숙박함

8/10 - 좋아요

Tan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good for the money
The apartment is 10 mins walk from the check-in reception. It's fine for the sunny day. Unfortunately, we arrived on a rainy day. It was kind of nightmare. Apart from that, it's good for the money. new apartment, beautiful view. 15 mins walk from two metro stations. 25 mins walk from Warsaw Central train station.
2018년 5월에 2박 숙박함
답변 제공: M. Sochacka 님, 2018년 6월 6일
Dear Guest, thank you for your feedback. As far as the check-in is concerned please be informed that we clearly inform about the fact that the apartments itself are in different location than the reception. We do believe that it may caused some inconvenience therfore we would like the Guests to be fully aware of that fact. Nevertheless we are looking forward to hosting you once again in the future. Kindest regards, M. Sochacka, Guest Relation Dep.

8/10 - 좋아요

jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
En conjunto buena relación calidad precio, estancia amplía
답변 제공: M. Sochacka 님, 2018년 4월 19일
Dear Guest, thank you very much for a positive feedback. We are looking forward to hosting you once again in the future - I do believe that we can improve the service so that you can be fully satisfied. Kindest regards, M. Sochacka, Guest Relation Dep.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
Det ligger meget godt i forhold til centrum. Vi var der fra fredag-søndag og lejligheden blev ikke rengjort. Der var dobbeltdyne og vi bad om en ekstra dyne, men hotellet sagde at det kostede 40 pln. Ellers var det ok.
답변 제공: M. Sochacka 님, 2018년 4월 17일
Dear Guest, thank you very much for your feedback. We are looking forward to hosting you once again in the future. Kindest regards, M. Sochacka, Guest Relation Dep.

6/10 - 괜찮아요

Shpetim 님, Paderborn

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Wichtige Informationen nicht ermittelt
Leider, beim Check-In die Kaution kann nur von Debit oder Kreditkarte abgebucht (100 PLN). Die Karten müssen nur von MasterCard sein, da Ich nur Maestro besitze haben wir mit meiner Frau ganz viele unangenehmlichkeiten während des Check-in gehabt, weil könnten wir uns nicht anmelden nach einer langen Reise (Bargeld Kaution war nicht möglich). Das Problem ist, dass das nirgendwo ermittelt wurde. Weder in der Buchungsbestätigung noch in Expedia App. Zum Glück habe Ich Freunde in Warschau die mir die Karte leihen könnten. In einem anderen Fall müsste Ich mit meiner Schwangerefrau auf der Straße bleiben. Wäre es nicht nicht die beste Idee ;)
2018년 3월에 1박 숙박함
답변 제공: M. Sochacka 님, 2018년 3월 27일
Dear Guest, thank you very much for your feedback. Please be kindly informed that we clearly inform at Expedia website that we accept Mastercard and Visa. Please find an extract from the Platinum Apartments site at Expedia about the need of having the credit card upon check-in: "Government-issued photo identification and a credit card are required at check-in for incidental charges." Hopefully it will put some new lights at the following cases. Kindest regards, M. Sochacka, Guest Relation Dep.

8/10 - 좋아요

Ole Göran

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 3월에 4박 숙박함
답변 제공: M. Sochacka 님, 2018년 3월 20일
Dear Guest, thank you very much for your rating of the stay in Platinum Apartments. We are looking forward to hosting you once again in the future. Kindest regards, M. Sochacka, Guest Relation Dep.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Better apartments to stay
The room was on the 16th floor but the lift only went to the 15th floor. There was only one small window in the room. .
2018년 3월에 1박 숙박함
답변 제공: M. Sochacka 님, 2018년 3월 14일
Dear Guest, thank you very much for your feedback. Please accept my apology for all the inconvenience you suffered during your stay. Please be also informed that we clearly state at our booking offers that Basisc situated at 16th floor are rooms, not apartments thus the windows are smallor due to the size of the room itself. Kindest rgeards, M. Sochacka, Guest Relation Dep.

10/10 - 훌륭해요

Jakub

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 2월에 3박 숙박함
답변 제공: M. Sochacka 님, 2018년 5월 6일
Szanowny Panie Jakubie, uprzejmie dziękuję za pozytywną ocenę pobytu w Platinum Apartments. W imieniu zespołu rezydencji zapraszam do kolejnych rezerwacji. Z wyrazami szacunku, pozdrawiam. M. Sochacka, dział Guest Relation

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 객실의 편안함
Smelly room. Looks loke someone smoked inside. ............................................
2018년 2월에 1박 숙박함
답변 제공: M. Sochacka 님, 2018년 2월 28일
Dear Guest, thank you very much for your feedback. Please accept my sincere apology for any inconvenience you suffered during the stay in Platinum Apartments. Please be informed that Platinum Apartments is a non-smoking property, nevertheless not all of the apartments in the building are run by our company - thus their owners sometimes break this basic rule. Hopefully we can have a chance to host you once again in the future. Kindest regards, M. Sochacka, Guest Relation Dep.

8/10 - 좋아요

salah 님, Saint petersburg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good & value
It is one of my best apartments in warsaw Very good location , big rooms This time have small issue with towles and bed mattress but the response from hotel staff was perfect and problem had been solved in 2-3 hours Recommended for all Expedia guest
2018년 2월에 3박 숙박함
답변 제공: M. Sochacka 님, 2018년 2월 21일
Dear Guest, thank you very mch for such a positive feedback. We are doing our best to reach our Guests' expectations thus it is very nice when Guests appreciated. Kindest regards, M. Sochacka, Guest Relation Dep,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and warm.
Nice room in a nice environment. Only small issue is the fact that the reception is about 500mt away from the building and we would have appreciated to be taken to it other then just being given instructions on how to get there and a call us back if you find any issues.... Other than that (and several white stains on carpet in comunal areas) the place is nice, generally well kept and warm...
2017년 12월에 2박 숙박함
답변 제공: M. Sochacka 님, 2018년 1월 23일
Dear Guest, thank you very much for your feedback. We will definitely take it into consideration. Kindest regards, M. Sochacka, Gest Relation Dep.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Okay
Location good. Paid for “superior apartment” but nothing particularly spectacular about the apartment. Had terrible duvet set which was unclean and also had a ‘protector’ on which felt like those you put on for a child who wets the bed.
2017년 11월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스
Solo limpian la habitación si estás más de 7 días en ella. No hay armario, solo un perchero. La TV solo tiene canales en polaco; nada de inglés, francés,...
2017년 11월에 3박 숙박함

10/10 - 훌륭해요

Matisse 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel!!!
Wow I was shocked when arrived to the platinum apartments! Great service and apartment beautiful !
2017년 11월에 2박 숙박함
답변 제공: Platinum Apartments Team 님, 2017년 11월 28일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cerca del centro, apartamentos bien conservados y bonitos
2017년 11월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
zdecydowanie obnizyli standard ;(
O ile do tej pory miały dobre zdanie o Platinum Ap. tak teraz zupełnie sie zmienilo; pokoje brudne, masa smieci widac ze nie sprzątane, brak drugiego łożka, dopłata za drugą pościel
2017년 11월에 1박 숙박함

2/10 - 너무 별로예요

Dariusz 님, Melbourne

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not a good experience
To check in you have to walk about 500m than walk back to the apartment. Bed very uncomfortable. Very small TV.
2017년 10월에 2박 숙박함

6/10 - 괜찮아요

Inger 님, Drammen

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Vanskelig å finne.
Komplisertmedvå få nøkkel på Platinium Résidence og så krongletectilbake til der apartementskeilughetene lå. Ingen resepsjonist der. Brurde vært kart med de to stedene. Kartet bør være på nettet.. Burde vært toalettpapir, te og kaffe for rett antall døgn, når det ikke er service i mellomtiden og ingen å få takci.
2017년 10월에 3박 숙박함

8/10 - 좋아요

Holly 님, Manchester

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very lovely hotel
The hotel itself is very lovely and is well stocked with towels and some lovely soaps. My only issue with the hotel was that it was roughly 30 minutes away from some of the big attractions and if you're staying on the 16th floor you have to work up the stairs from the 15th, which isn't too convenient with large suitcases!
2017년 10월에 3박 숙박함
답변 제공: M. Sochacka 님, 2017년 11월 2일
Dear Guest, thank you for your opinion and feedback. Hopefully we could have a chance to host you in the future. Kindest regards, M. Sochacka, Guest Relation Dep.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 9월에 3박 숙박함

8/10 - 좋아요

Andreas 님, 13 min till flygplatsen perfekt. nära till centrum med.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ok apartments
Was okay! First time I see no smoking allowed in the balconys. The kitchen could have had a microwave.
2017년 9월에 1박 숙박함
Dear Guest, thank you very much for your opinion. Hopefully we could have a chance to host you once again in the future. Kindest regards, M. Sochacka, Guest Relation Dep.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
2017년 7월에 4박 숙박함

8/10 - 좋아요

Anders 님, Norway

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Room inn central location
Value for money. Quite central, spacious. One negative was noise from ventilation of next building
2017년 7월에 7박 숙박함
답변 제공: M. Sochacka 님, 2017년 8월 1일
Dear Guest, thank you for your opinion. Please accept my apology for the noise. Looking forward to host you in the future. Kindest regards, M. Sochacka, Guest Relation Department

8/10 - 좋아요

Yasuny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
it was ok... location is not so good but it was a good quite place
2017년 7월에 2박 숙박함
Dear Guest, thank you for your opinion. Looking forward to host you in the future. Kindest regards, M. Sochacka, Guest Relation Department

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Apartments? More like bed-sits
I have I stayed at the platinum apartments three times, and have found fault each time. The commonest fault is that we have to climb the stairs to reach the 16th floor from the 15th. The rooms have also got smaller and smaller, this time the room was completely dominated by a king-sized bed, and there was only room for a plastic chair to sit on and the TV was so high up the wall even sitting the furthest distance from it in the plastic chair one still had to look up to view it !!! So the next time I visit Warsaw, and I will not abandon platinum but I will use the towers instead . And I have just been returned in order to fill in comments about the staff, which were in fact completely hidden from view apart from the concierge which was even in another building about 500 yards away !!!
2017년 7월에 3박 숙박함
답변 제공: M. Sochcka 님, 2017년 7월 24일
Dear Guest! Thank you very much for your comment and opinion. I do appreciate that you are our sheer Guest and would like to stay with Platinum Group in the future - please accept my sincere invitation to Platinum Residence than! Nevertheless please note, that we clearly inform that the check-in place for Platinum Apartaments is in the other building than the apartment itself (at Grzybowska street 61 so about 300 m away). The other thing is that we also offer Basic rooms at Platinum Apartments which are 20 sq.m. big, and are not apartments, but 2-person rooms with king-size beds and a bathroom. All of it is clearly written in a booking offer. Kindest regards, M. Sochacka, Guest Relation Department

8/10 - 좋아요

Alejandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bien
Bien, aunque hacer el check in Es complicado y llegar al departamento es como pasar por un laberinto. No está muy cerca del centro (al menos 3 km caminando)
2017년 7월에 1박 숙박함
Dear Guest, Thank you very much for your opinion. We are doing our best to clearly write about all of the reservation details (check-in place etc), so that our Guests know as much as they can before arrival. Kindest regards, M. Sochacka, Guest Relation Department

6/10 - 괜찮아요

TOMASZ

Apartament czy hotel
duży apartament/mieszkanie i ogólnie ok, jednak źle rozwiązana sprawa recepcji że znajduje się w oddalonym o ok 600m budynku, żadnej informacji na ten temat, żadnej tabliczki informującej gdzie jest wejście do apartamentów. Jedynie miły ochroniarz pomaga. Ciężko znaleźć, domofon chyba nie działa, utrudniony kontakt z recepcją ( na telefony podane na stronie trudno się dodzwonić, po paru sygnałach komunikat: skrzynka jest pełna...)
2017년 6월에 1박 숙박함
Szanowny Panie Tomaszu, dziękuję za wyrażenie opinii. Najmocniej przepraszam za utrudniony kontakt telefoniczny z recepcją. Ciężko mi określić na jaki numer Pan dzwonił, nie mniej jeśli to numer pobrany z naszej strony www sytuacja braku odpowiedzi nie powinna mieć miejsca. W kwestii innego miejsca zameldowania w stosunku do lokalizacji Platinum Apartmnts to muszę poinformować, że skrupulatnie informujemy o tym fakcie na stronach portali, w tym expedia.com podając dokładną lokalizację recepcji. Podczas c/i gość zostaje dokładnie poinformowany o Mimo wszystko mam nadzieję, że będziemy mieli okazję gościć Pana w przyszłości i zasłużyć na ocenę 5*! Z wyrazami szacunku, M. Sochacka, dział Guest Relation

10/10 - 훌륭해요

Tone

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Appartments
Sentralt. Lett og få tak i drosje. Kort vei til flyplass. Fin leilighet. Kunne vært litt renere men dette var bare små ting. Ikke aircondisjon.
2017년 6월에 3박 숙박함
Dear Guest, Thank you for your opinion and such a positive rating! Hopefully we could have a chance to host you once again in the future. Kindest regards, M. Sochacka, Guest Relation Department

8/10 - 좋아요

EDMUND

좋아요: 청결 상태
별로예요: 직원 및 서비스
Położenie ok
Nie mogliśmy znleść recepcji hotelu straciliśmy na to dużo czasu parking hotelu źle oznakowany ochrona zero zainteresowania reszta ok

8/10 - 좋아요

bernard 님, aix en Provence

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Bon hôtel
Actuellement en travaux doncheminée la conciergerie est déplacée et un peu difficile à trouver

4/10 - 별로예요

Bartosz

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Niepolecam
Jestem rozczarowany. Apartament na 16 piętrze a widna dojeżdża tylko 15. Bardzo głośno! Trudno mi było wypocząć. Smród z kanalizacji w łazience. Brak darmowego Wifi. Jedyny plus to lokalizacja.