테라스/파티오

소피텔 바르샤바 빅토리아 여행 후기

5 out of 5
소피텔 바르샤바 빅토리아
Krolewska 11, Warsaw, Masovia

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 1007개 이용 후기 중 744개" "
평점 8 - 좋아요. 1007개 이용 후기 중 201개" "
평점 6 - 괜찮아요. 1007개 이용 후기 중 35개" "
평점 4 - 별로예요. 1007개 이용 후기 중 16개" "
평점 2 - 너무 별로예요. 1007개 이용 후기 중 11개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

??

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 2월에 3박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 28일
Dear Valued Guest, Thank you so much for your glowing review. We're thrilled to hear that your stay with us was exceptional and that you enjoyed our facilities. Our team works tirelessly to ensure that every guest has a memorable experience, so it's incredibly rewarding to receive such positive feedback. We can't wait to welcome you back for another fantastic stay in the future. Thank you once again for choosing Sofitel Warsaw Victoria.Kind regards, Natalia Respondek Guest Relations Specialist

10/10 - 훌륭해요

Seung Hwan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good
위치가 훌륭하고, 조식이 만족할만합니다.
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Eui Yeong

2022년 9월에 2박 숙박함

10/10 - 훌륭해요

Jeong Jin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
침대 소파 의자 욕실 모두 훌륭
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Woong Jae

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 1박 숙박함

8/10 - 좋아요

Jisun

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 1박 숙박함

10/10 - 훌륭해요

Pyeongan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깔끔하고 좋앗어요
깔끔하고 좋았어요! 특히 수영장이랑 헬스장 굿!
2020년 2월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel in a good location with excellent facilities and breakfast buffet.
2019년 3월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
추천해요.
두말할 것 없는 깔끔한 대규모 호텔입니다. 저는 안가봤지만 동료들은 수영장이 핀타스틱하다고 하더라구요. 위치도 올드타운 가까워서 아주 좋구요 조식도 괜찮아요.ㅎㅎ
2019년 2월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
만족스러운 호텔
위치 시설 친절이 매우 만족스러웠음
2019년 2월에 1박 숙박함

10/10 - 훌륭해요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Almost perfect. Huge room and bed, lovely pool and spa, friendly and helpful staff but for some reason were unable to change the bed pillows for firmer ones than the feather ones.
2024년 4월에 7박 숙박함

8/10 - 좋아요

Andrew 님, Weston

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The king bed has 2 mattresses on top which got separated each night and the bed was squeaky unfortunately. The beds need upgrades. The furniture should be upgraded for 5 star hotel. Otherwise perfect stay. Great location. Free parking on the street on weekends.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Kourosh 님, Lloydminster

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Stuart

연인과의 여행
Greate location for the city, staff great, rooms good and breakfast was superb.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Kimiko

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Varun

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was perfect - i had superior room though and my friend had regular - which the bathroom was biggest difference , and mine was modern where his was dated . My only negative was carpets - which i feel aways shouldnt be case in 5 star hotels
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its a great location near the old square, castle and old streets.
2024년 3월에 5박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 28일
Dear Valued Guest, Thank you for sharing your feedback with us. We're delighted to hear that you appreciated our hotel's prime location near the old town. Being situated in such a vibrant and historically rich area is indeed a privilege, and we're thrilled that you found it convenient and enjoyable during your stay with us.We hope to have the pleasure of welcoming you back for another memorable experience in the heart of the city.Kind regards, Natalia RespondekGuest Relations Specialist

10/10 - 훌륭해요

Amalia Ioana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A real 5 starts hotel !! Our experience at Sofitel was simply magical. With its delightful breakfast, impeccable cleanliness, and overall exceptional service, it's safe to say we'll be coming back for more.
2024년 3월에 3박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 28일
Dear Valued Guest, Thank you immensely for your glowing review! We're overjoyed to hear that your experience at Sofitel was nothing short of magical. Providing a truly exceptional experience for our guests is our utmost priority, and we're thrilled that we could exceed your expectations.It's delightful to know that you enjoyed our breakfast offerings and found our cleanliness standards to be impeccable. Our team takes great pride in delivering top-notch service, and your kind words serve as a wonderful encouragement.We can't wait to welcome you back for more memorable experiences in the future. Thank you once again for choosing Sofitel, and we look forward to making your next stay just as extraordinary.Kind regards, Natalia Respondek Guest Relations Specialist

8/10 - 좋아요

Lauren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel in really good location. Staff were super nice and helpful. I loved the pool with the best calming spa music ever, was a joy to swim there every morning.
답변 제공: Guest Relations 님, 2024년 3월 28일
Dear Valued Guest, Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience at our hotel and enjoyed our location. It's wonderful to know that our staff were able to make your stay even more enjoyable with their friendly and helpful service.We're delighted that you enjoyed our pool area. It's always a pleasure to hear that our guests have had a relaxing and enjoyable time during their stay.We can't wait to welcome you back for another refreshing swim and more memorable moments at our hotel. Thank you once again for choosing to stay with us.Kind regards, Natalia Respondek Guest Relations Specialist

8/10 - 좋아요

Inga

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Väldigt trevligt bemötande både i receptionen, concierge och vid frukosten. Trevlig frukost med mycket att välja på. Fantastiskt god mat på Brasseriet. Sängarna och kuddarna på rummet var underbara. Det enda negativa var att det luktade illa på rummet. Möjligen har det varit tillåtet att röka på rummet tidigare. Det kändes inte så fräscht. Det är det enda negativa. I övrigt är vi supernöjda.
2024년 3월에 2박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 28일
Dear Valued Guest, Thank you very much for your kind feedback. We're thrilled to hear that you had a pleasant experience with our reception, concierge, and breakfast services. It's fantastic to know that you enjoyed the wide selection and quality of our breakfast offerings. We're also pleased to hear that you found the beds and pillows in your room to be wonderful. However, we're truly sorry to learn about the unpleasant smell in your room. We apologize for any inconvenience this may have caused. We will investigate the matter further to ensure that similar issues are avoided in the future. Despite this setback, we're delighted that overall, you had a satisfactory stay with us.Thank you once again for your valuable feedback, and we hope to have the pleasure of welcoming you back for an even more enjoyable experience in the future.Kind regards, Natalia Respondek Guest Relations Specialist

10/10 - 훌륭해요

wagih w

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the breakfast was perfect, and the bar quiet and has a romantic view with glass window special in rain time in the night, my room was clean and comfortable bed , Sofitel my best hotel in warsaw
2024년 3월에 4박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 3월 28일
Dear Valued Guest, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our breakfast and found our bar to be a quiet and romantic spot. We're thrilled that you found our bed and room comfortable. It means the world to us to hear that Sofitel is your best hotel in Warsaw. We can't wait to welcome you back for another memorable stay!Kind regards, Natalia Respondek Guest Relations Specialist

8/10 - 좋아요

Edyta

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
What I found weird,,,,was 15 zł charge for ice bucket…. No ice machines for guests…. In the hotel… Staff friendly , nice breakfast. Nice locations , comfortably beds Nice and clean room , coffee, tea in the room Room service breakfast we didn’t get what we ordered exactly… but it was good …. Stayed twice with the family, Between Sofitel Victoria, Bristol and Europejski. Good locations… I asked at the front desk for parking , so I did not have to pay every time I came in and out … So you pay 150 zł a day not more and I got a parking ticket to come and leave… Hope it’s helpful.
2024년 2월에 3박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 4일
Dear Valued Guest, Thank you for taking the time to share your feedback with us. We truly appreciate your detailed review and are delighted to hear that you found our staff friendly, enjoyed the nice locations, comfortable beds, and appreciated the cleanliness of the room.We apologize for any inconvenience regarding the ice bucket charge, and we will certainly review this policy to ensure a better guest experience. Your feedback regarding the room service breakfast has been noted, and we will work on improving the accuracy of orders.We value your input as it helps us enhance our services, and we hope to have the opportunity to welcome you and your family back for an even more enjoyable stay in the future.Thank you once again for sharing your experience with us.Kind regards, Natalia Respondek Guest Relations Specialist

10/10 - 훌륭해요

Raymond

2024년 2월에 2박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 26일
Dear Valued Guest, We would like to express our sincere gratitude for taking the time to provide a high rating following your recent stay with us. It is truly rewarding to learn that your experience at our hotel met or exceeded your expectations.Your positive feedback serves as motivation for our team to continue delivering exceptional service. We appreciate your trust in us and hope to welcome you back for another memorable stay in the future.Thank you once again for choosing Sofitel Warsaw Victoria. We look forward to the pleasure of serving you again.Kind regards, Natalia Respondek Guest Relations Specialist

8/10 - 좋아요

alexander

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel looks recently refurbished.. only issue I can think off is the old fashioned airco and the heat hing in the bathroom… staff is excellent
2024년 2월에 2박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 25일
Dear Valued Guest,Thank you for sharing your feedback about your recent stay at Sofitel Warsaw Victoria. We appreciate your kind words about our recently refurbished hotel and our staff. We have noted your comments regarding air conditioning and the heating in the bathroom. Your feedback is valuable to us and we will take it into account as we strive to improve our facilities. Thank you for choosing Sofitel Warsaw Victoria. We hope to welcome you back soon.Kind regards, Natalia Respondek Guest Relations Specialist

10/10 - 훌륭해요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mooi hotel en lekker ontbijt. Schoon en mooi zwembad
2024년 2월에 3박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 22일
Dear Valued Guest, Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you enjoyed your stay at our hotel, found it beautiful, and appreciated the delicious breakfast. It's also great to know that you found the facilities clean and enjoyed the beautiful pool. We truly value your kind words and look forward to welcoming you back in the future.Kind regards, Natalia Respondek Guest Relations Specialist

8/10 - 좋아요

Katerina

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
In general very good hotel . Only thing I disappointed that body lotion jar was empty . And I have a dry skin. It should be checked and refilled before guest arriving.
2024년 2월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 20일
Dear Valued Guest, We appreciate your feedback and are pleased to hear that you had a nice visit in our hotel. However, we apologize for the inconvenience you experienced with the empty body lotion jar. Your observation is valuable, and we will certainly address this to ensure such oversights are avoided in the future. Thank you for bringing it to our attention. We hope to have the opportunity to welcome you back and provide an even more flawless experience. Kind regards, Natalia Respondek Guest Relations Specialist

10/10 - 훌륭해요

luigi 님, gussago

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel lussuoso e pulitissimo. Camere eccellenti con un letto king confortevolissimo. Personale cortese e disponibile, consigliatissimo
2024년 2월에 3박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 20일
Dear Valued Guest, We truly appreciate your wonderful feedback! It's delightful to hear that you found our hotel luxurious and impeccably clean. We're pleased that the excellent rooms, with a very comfortable king-size bed, added to your comfort. Our courteous and helpful staff strives to provide the best service possible. Thank you for highly recommending us! We look forward to welcoming you back on your future visits.Kind regards, Natalia Respondek Guest Relations Specialist

2/10 - 너무 별로예요

Gregory

별로예요: 편의 시설/서비스
My trip was cancelled due to a death in the family of my traveling companion. I tried to cancel my reservation two days before my expected arrival but the hotel refused to refund my money. Later, they said they would consider a refund but required a verification from Expedia that the reservation was canceled. Expedia refused to provide verification. Also, I purchased hotel cancellation insurance which proved to be worthless.
2024년 2월에 4박 숙박함

10/10 - 훌륭해요

Ana Fernanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El desayuno muy rico, el servicio excelente y las anotaciones muy amplias
2024년 2월에 5박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 12일
Dear Valued Guest, We are delighted to receive your wonderful feedback! Thank you for taking the time to share your experience with us. It's fantastic to hear that you enjoyed the delicious breakfast and experienced excellent service from our team. Your satisfaction is our top priority, and we're thrilled that we could contribute to making your stay enjoyable. We truly appreciate your kind words, as they motivate us to maintain the high standards we strive for.We look forward to welcoming you back for another exceptional experience. Kind regards, Natalia Respondek Guest Relations Specialist

10/10 - 훌륭해요

Nelia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and employees!
2024년 2월에 3박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 12일
Dear Valued Guest, Thank you for taking the time to share your positive feedback with us! We are thrilled to hear that you enjoyed your recent stay at Sofitel Warsaw Victoria and appreciated our location and dedicated team members.We strive to provide an exceptional experience for our guests, and your kind words are truly rewarding for all of us. Your satisfaction is our top priority, and we are delighted to know that we met your expectations.If you have any additional comments or suggestions that could further enhance your future visits, please feel free to share them with us. We value your input, and it helps us continually improve our services.Once again, thank you for choosing our hotel. We look forward to hosting you again and ensuring another fantastic stay.Kind regards, Natalia Respondek Guest Relations Specialist

8/10 - 좋아요

Kama

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and spacious rooms and bathroom. Quiet area and close to old town. Walkable distance to everything. The only bad experience was the heating. It was way too hot due to the hotel temperature setting overriding the room temperature setting. Opening the window helps try not ideal in the snowy winter.
2024년 1월에 4박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 4일
Dear Valued Guest, Thank you for sharing your feedback with us. We're delighted to hear that you found our rooms and bathrooms to be clean and spacious and enjoyed our location.However, we sincerely apologize for the inconvenience you experienced with the heating during your stay. We understand the importance of a comfortable room temperature, especially during the winter. We apologize for any discomfort caused by the temperature setting issue. Please be assured that we will address this matter promptly to ensure it doesn't happen in the future.We value your feedback. If there's anything else we can do to make it right or if you have any further suggestions, please feel free to share. We hope to have the opportunity to welcome you back and provide a more enjoyable experience in the future.Kind regards, Natalia Respondek Guest Relations Specialist

10/10 - 훌륭해요

Elaine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t hesitate to book this hotel!
My family was very happy with the hotel. The rooms were very nice, clean, and comfortable. The hotel noted that we had a child staying in one of the rooms and had a rollaway bed made up for her without us even requesting it, which was greatly appreciated. We arrived early and both of our rooms were ready for us to check in. The location was walking distance to everything we wanted to visit. My family especially enjoyed the pool and sauna.
2024년 1월에 2박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 4일
Dear Valued Guest, Thank you for your fantastic review! We're thrilled to hear that you and your family had such a positive experience during your stay with us.It's great to know that our attention to detail, from preparing a rollaway bed for your child to having the rooms ready upon your early arrival, contributed to your overall satisfaction. We're delighted that you found the rooms to be nice, clean, and comfortable.Your feedback is invaluable, and it motivates us to continue providing excellent service.We truly appreciate your kind words and look forward to welcoming you and your family back for another wonderful stay in the future.Kind regards, Natalia Respondek Guest Relations Specialist

8/10 - 좋아요

Magdalena

출장 여행
Excellent location and great revamp of the old Victoria hotel. Extremely comfortable bedding and good amenities. Window curtains have not been cleaned and smell like dust, eco soap dispeners have faulty pumps and were not fixed in spite of request. Breakfast is Excellent but wine at the bar hugely overpriced. Overall however Excellent value for location and comfort.
2024년 1월에 4박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 12일
Dear Valued Guest, Thank you for taking the time to share your feedback with us. We appreciate your positive comments about our excellent location and the comfort of our bedding and amenities. It's great to hear that you enjoyed our breakfast.We sincerely apologize for the inconveniences you experienced. Your concerns have been noted, and we assure you that we are addressing these issues to enhance the overall guest experience. We understand the importance of a clean and pleasant environment.We appreciate your valuable feedback, it helps us to identify areas for improvement. If you have any further details or if there's anything specific you'd like us to address, please feel free to reach out to us directly.Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back and provide an even better experience in the future.Kind regards, Natalia Respondek Guest Relations Specialist

8/10 - 좋아요

Anfinn

2024년 1월에 2박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 4일
Dear Valued Guest, Thank you so much for taking the time to leave a positive review! We're thrilled to hear that you had a good experience during your stay.Your satisfaction is our priority, and we would love to know if there are any specific aspects that contributed to your positive impression. Additionally, if there are any suggestions or feedback you'd like to share, we are more than happy to listen and make your future visits even more enjoyable.Once again, thank you for choosing our hotel. We look forward to the pleasure of hosting you again in the future.Kind regards, Natalia Respondek Guest Relations Specialist

10/10 - 훌륭해요

Emerson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel in Warsaw
Nice hotel, reasonable prices, close to the old town
2024년 1월에 4박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 4일
Dear Valued Guest, Thank you for taking the time to share your feedback! We're delighted to hear that you found our hotel to be nice, with reasonable prices, and in a convenient location.Customer satisfaction is our top priority, and your positive comments motivate us to continue delivering excellent service. If there's anything specific that stood out to you during your stay or any areas where we can improve, please feel free to let us know.We appreciate your kind words and look forward to the opportunity to welcome you back for another pleasant stay in the future.Kind regards, Natalia Respondek Guest Relations Specialist

10/10 - 훌륭해요

vasileios

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 4박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 4일
Dear Valued Guest, We very much appreciate your opinion regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your opinion with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards, Natalia Respondek Guest Relations Specialist

10/10 - 훌륭해요

Apostolos

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location.Excellent breakfast.
2024년 1월에 4박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 4일
Dear Valued Guest, Thank you so much for sharing your positive feedback! We're thrilled to hear that you enjoyed our convenient location and that our breakfast met your expectations.It's always gratifying to know that our efforts to provide a great experience are making a positive impact. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future.If there's anything specific you loved about the breakfast or if you have any suggestions for improvement, please feel free to share. We're here to ensure your next visit is just as wonderful.Kind regards, Natalia Respondek Guest Relations Specialist

10/10 - 훌륭해요

Adam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 4일
Dear Valued Guest, Thank you for taking the time to leave such a positive review! We truly appreciate your kind opinion and are delighted to hear that you had a great experience with us.Customer satisfaction is our top priority, and it's always rewarding to know that our efforts are reflected in the feedback we receive.Kind regards, Natalia Respondek Guest Relations Specialist

10/10 - 훌륭해요

Anne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super plassering. Stort rom, god frokost og deilig med basseng og sauna. Anbefales!
2023년 12월에 3박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 4일
Dear Valued Guest, Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed our location, room, breakfast, and the added amenities of the pool and sauna. Your recommendation means a lot to us!We strive to provide a memorable experience for our guests, and we're delighted to have met your expectations. If there's anything more we can do to enhance your future stays, please don't hesitate to let us know.We appreciate your recommendation and look forward to welcoming you back in the future.Kind regards, Natalia Respondek Guest Relations Specialist

10/10 - 훌륭해요

Paul

2023년 12월에 2박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 4일
Dear Valued Guest, Thank you sincerely for awarding us a high rating! We're delighted to hear that you had a positive experience during your stay.Your feedback is invaluable to us, and we truly appreciate your support. Should you have any specific comments or suggestions on how we can further enhance your future visits, please feel free to share.We look forward to the opportunity of hosting you again and providing another exceptional experience.Kind regards, Natalia Respondek Guest Relations Specialist

10/10 - 훌륭해요

Graeme

2023년 12월에 4박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 7일
Dear Valued Guest, We very much appreciate your review regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards, Natalia Respondek Guest Relations Specialist

8/10 - 좋아요

Katarzyna

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Un peu déçu
Cela fait déjà plusieurs fois que je réserve cet hôtel dont les prestations ont toujours étaient de très bonne qualité. Comme d'habitude j'ai passé un très bon séjour mais je constate que la qualité de services n'est plus la même. Peut-être c'est dû au manque du personnel. D'habitude le personnel est au petit soin pour les clients cette fois-ci on dirait qu'ils ne font plus de petites attentions si agréables (pas de jouets pour le bébé dans la chambre, pas de micro-ondes en libre service pour chauffer le plat bébé, pas de portier quand tu passe avec la poussette, les demandes divers expédiée rapidement..mobilier de piscine un peu détérioré) je suis un peu déçu car je me suis habitué que c'était toujours top. Par contre, le restaurant et l'espace bar sont toujours aussi bien.
2023년 12월에 1박 숙박함

4/10 - 별로예요

Monika

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Average hotel. Won't stay here again
The air conditioning didn't work in the room. It was far too hot. Poor service. If you have allergies don't bother buying breakfast very poor selection. I gave up with breakfasts in the end.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Helena

2023년 12월에 7박 숙박함

10/10 - 훌륭해요

Samantha

2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Dorota

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bon séjour
2023년 12월에 1박 숙박함

8/10 - 좋아요

Frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Alt bra. Eneste lille problem var klima som ikke gikk å justere temperatur.
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Michal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

8/10 - 좋아요

Gavin Mark 님, Andover

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location for exploring Warsaw. I didn’t get an email back when requesting a transfer, both direct and through Expedia but it turned out to be easy to just jump in an Uber. The bedroom was very nice and very clean and the bed was super comfy Bar service was a bit slow but all in all a great stay
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Berfu

2023년 12월에 3박 숙박함