외관

더 빌슬리 매너 호텔 여행 후기

4 out of 5
더 빌슬리 매너 호텔
Billesley, Nr Alcester, Stratford Upon Avon, Alcester, England

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 165개 이용 후기 중 111개" "
평점 8 - 좋아요. 165개 이용 후기 중 33개" "
평점 6 - 괜찮아요. 165개 이용 후기 중 14개" "
평점 4 - 별로예요. 165개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 165개 이용 후기 중 2개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

SEEMA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spent 5 nights with my partner, we enjoyed our stay and booked one of the junior suites which was comfortable. The building is old and as expected maintenance is required however the grounds are stunning. The staff are very friendly and helpful throughout the hotel. We used the spa facilities which were good and treated ourselves to the treatments which we thoroughly enjoyed.
2024년 2월에 1박 숙박함
답변 제공: Stephen 님, 2024년 3월 4일
Dear SeemaThank you for submitting this fantastic 5 star review and feedback.I am personally very happy indeed to read such constructive positivity.The team here at the Manor will be equally happy when I share this feedback with them today,We all hope to see you again very soon and thank you again.Warm Wishes,Stephen and all the team at Billesley Manor

10/10 - 훌륭해요

PHILLIP

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was stunning staff very friendly we had a meal in the restaurant which was amazing , our room was a suite and very comfortable will highly recommend
2024년 2월에 3박 숙박함
답변 제공: Laura 님, 2024년 2월 19일
Dear Phillip, Many thanks for your excellent review, we really appreciate the feedback and hope to see you again soon.Best, Laura

8/10 - 좋아요

Molly

2023년 12월에 2박 숙박함
답변 제공: Stephen 님, 2024년 1월 20일
Dear MollyThank you for submitting this super 5 star review and feedback.I am personally very happy indeed to read such constructive positivity.The team here at the Manor will be equally happy when I share this feedback with them today,We all hope to see you again very soon and thank you again.Kindest Regards,Stephen and the team at Billesley Manor

10/10 - 훌륭해요

Katie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Stephen 님, 2023년 12월 24일
Dear KatieThank you for submitting this super 5 star review and feedback.I am personally very happy indeed to read such constructive positivity.The team here at the Manor will be equally happy when I share this feedback with them today,We all hope to see you again very soon and thank you again.Kindest Regards,Stephen and the team at Billesley Manor

8/10 - 좋아요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Stephen 님, 2024년 1월 11일
Thank you Andrew

4/10 - 별로예요

Tony

연인과의 여행
별로예요: 청결 상태
In our room we found a dirty sock covered in literally coats of filthy grey dust , my bed side table top had a sticky fruit drink ( the presumably) circle in it. Waiting to be served a drink or meal took literally forever and I had a large black hair on a buffet breakfast fried egg in case I was still hungry .. the breakfast plates were all gone so we asked for some and the lady brought them holding with a towel .. she needed to because they were literally dangerously hot .. I actually burnt my fingers and dropped the plate .. she then said oh yeas , they’re red hot , you need to hold them with a cloth …pretty awful all around to ge honest .. we’re VERY unhappy and will never stay again … we will advice others in our circle not to as well to save them from our experience…
2023년 12월에 1박 숙박함
답변 제공: Stephen 님, 2023년 12월 11일
Dear TonyThank you for this very constructive feedback which is gratefully received but very sorry you had need to share it with me, rest assured action will be taken as a result of all your findings mentioned - I am so sorry!Sincere apologies again for the issues that arose,Kindest Regards,Stephen and the team at Billesley

6/10 - 괜찮아요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Could be so much better.
A beautiful Manor house which could be so much better! The cold weather seemed to catch out the staff. most rooms were very cold, meals in the evening were served cold and aside from one or two areas next to log fires the social areas of the house were all freezing. After complaining, the staff did provide discounts/refunds but it is such a shame for what is a fantastic manor house, we will not be in a hurry to return.
2023년 11월에 2박 숙박함
답변 제공: Stephen 님, 2023년 12월 11일
Dear MatthewThank you for this very constructive feedback which is gratefully received but very sorry you had need to share it with me, rest assured action will be taken as a result of all your findings mentioned - I am so sorry!Sincere apologies again for the issues that arose,Kindest Regards,Stephen and the team at Billesley

10/10 - 훌륭해요

Tony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed in one of the Manor rooms which was superb, king size bed and modern bathroom all the facilities you need, kettle, coffee, iron etc - great views over the gardens and fountain, the gargens were lovely with shaped trees/hedges. The staff were attentive during our stay and nothing was too much trouble, highly recommended and the real test is would I go back again? Yes definitely - well done LeighAnn on reception and to the bar and restaurant staff.
2023년 11월에 2박 숙박함
답변 제공: Stephen 님, 2023년 12월 11일
Thank you Tony

10/10 - 훌륭해요

Diane

2023년 11월에 3박 숙박함
답변 제공: Stephen 님, 2023년 11월 22일
Thank you Diane

6/10 - 괜찮아요

Maksym

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Stephen 님, 2023년 11월 7일
Dear MaksymThank you for submitting this review.I am personally very happy indeed to read such constructive positivity.The team here at the Manor will be equally happy when I share this feedback with them today,We all hope to see you again very soon and thank you again.Kindest Regards,Stephen and the team at Billesley Manor

10/10 - 훌륭해요

Nicholas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our favourite place was the bar lounge. We visited in autumn and loved sitting by the fire and having some drinks. We stayed in one of the suites, which had the gentle smell of fire, which was cosy without stinking out you hair and clothes. The staff were really helpful and friendly. Would love to stay again.
2023년 10월에 2박 숙박함
답변 제공: Stephen 님, 2023년 11월 5일
Dear NicholasThank you for submitting this super 5 star review and feedback.I am personally very happy indeed to read such constructive positivity.The team here at the Manor will be equally happy when I share this feedback with them today,We all hope to see you again very soon and thank you again.Kindest Regards,Stephen and the team at Billesley Manor

10/10 - 훌륭해요

Lewis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Simply Stunning
We had a lovely stay. The room was big and clean, the staff were friendly and the grounds were simply stunning.
2023년 10월에 2박 숙박함
답변 제공: Stephen 님, 2023년 11월 2일
Thank you Lewis

10/10 - 훌륭해요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Laura 님, 2023년 10월 26일
Wow, thank you for the 10/10 review. We hope to welcome you back soon. Best, Laura

4/10 - 별로예요

robert

가족 여행
A wonderful building in need of decent management
Arrived on a dark night and had difficulty establishing location of reception - many buildings. Struggled in with luggage and directed to another outbuilding for our room. No offer of help with luggage and not even accompanying us to room.To add insult to injury told our room as in the right hand outbuilding and struggled up some stairs with luggage onlt to find no room. We discovered our room was in the left hand building. Rooms fine. Dinner good. Breakfast was bedlam and all self-service - more like a Travelodge. At least coffee wazs served.
2023년 10월에 2박 숙박함
답변 제공: Laura 님, 2023년 10월 27일
Dear Robert,Many thanks for taking the time to review your recent stay with us. This is imperative to keep providing the best possible service and I am sorry that, on this occasion, we have clearly fallen short of our normal high standardsWe all hope to welcome you back to Billesley Manor again very soon.Kindest Regards,Laura CherringtonDirector of Sales & Marketing

10/10 - 훌륭해요

maria

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely break
Lovely 2 days. Wonderful treatment and lovely facilities. The service in the restaurant a bit slow and the evening meal was ok but not spectacular for £125 for 2 people. Did enjoy my stay though and the beds are super comfortable
2023년 10월에 2박 숙박함
답변 제공: Laura 님, 2023년 10월 24일
MANY THANKS FOR SUCH A WONDERFUL REVIEW, BEST, LAURA

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay, clean, attractive grounds
Great looking house, gardens would lovely (we had rain). Rooms and beds are v comfortable, Molton Brown products, decent furnishings. Our bar meals were good, breakfast buffet was great too. Staff were all polite and helpful, pool and spa good too. Great value, will go again
2023년 10월에 1박 숙박함
답변 제공: Laura 님, 2023년 10월 23일
Dear guest,Many thanks for taking the time to review your recent stay with us. This is imperative to keep providing the best possible service and I am delighted to read that you had a great stay with us and I know that the team will be too.We all hope to welcome you back to Billesley Manor again very soon.Kindest Regards,Laura CherringtonDirector of Sales & Marketing

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super!
Comfortable and pleasant throughout
2023년 10월에 1박 숙박함
답변 제공: Laura 님, 2023년 10월 23일
Dear GuestMany thanks for taking the time to review your recent stay with us. This is imperative to keep providing the best possible service and I am delighted to read that you had a great stay with us and I know that the team will be too.We all hope to welcome you back to Billesley Manor again very soon.Kindest Regards,Laura CherringtonDirector of Sales & Marketing

8/10 - 좋아요

M

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Shhhhh dont tell everyone
What a fabulous place! Great hotel Great staff Great food Nice spa Lack of response trying to book the restaurant before we got there was the only downside.... as it turned out qe had 2 dinner bookings we just didnt know
2023년 10월에 1박 숙박함
답변 제공: Stephen 님, 2023년 10월 19일
Thank you very much , Stephen

8/10 - 좋아요

Joy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Lovely Place to Stay to Explore Shakespeare’s Co
As always, the welcome was warm and genuine. The room was spacious, well appointed and extremely comfortable. The swimming pool, spa area is well maintained and appointed. We only have one suggestion: the bar menú is limited. We will be back.
2023년 10월에 2박 숙박함
답변 제공: Stephen 님, 2023년 10월 9일
Dear JoyThank you for submitting this super 4 star review and feedback.I am personally very happy indeed to read such constructive positivity.The team here at the Manor will be equally happy when I share this feedback with them today,We all hope to see you again very soon and thank you again.Kindest Regards,Stephen and the team at Billesley Manor

10/10 - 훌륭해요

Alan 님, Easton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful place. Billesley is a place you can come and just enjoy the stay. Spacious room, fantastic staff, and glorious grounds. It is convenient to Stratford-upon-Avon, Birmingham (NEC, motorcycle museum), and Cotswolds.
2023년 10월에 3박 숙박함
답변 제공: Stephen 님, 2023년 10월 5일
Thank you Alan

10/10 - 훌륭해요

john

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel, clean spacious rooms. Facilities easy to access and food was amazing. Definitely be using this hotel again
2023년 10월에 1박 숙박함
답변 제공: Stephen 님, 2023년 10월 4일
Thank you John

8/10 - 좋아요

Lucy

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 편의 시설/서비스
Beautiful building from the outside (aside the much needed treatment works going on). Didn’t stand up to its call of standard in a deluxe room with dust and cobwebs on the walls, bathroom skirting boards and pile of dust behind bathroom mirror lights. Also no replenish of water the next day and first use of kettle had old water in it. There is a need for more attention to detail in each room to be worth the price.
2023년 9월에 2박 숙박함
답변 제공: Stephen 님, 2023년 9월 28일
Dear LucyThank you for this survey and very constructive feedback (which will be actioned), the team will be delighted when I share the positive aspects but dissapointed in the less so,We all hope to see you again very soon,Kindest Regards,Stephen and the team at Billesley Manor

10/10 - 훌륭해요

Johnathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great great stay!
Truly a magnificent stay! The hotel is set in the most spectacular grounds and the building it’s self is stunning. We stayed in room 4 what I can only describe as luxury it’s self! All the staff were incredibly hospitable and kind. Food was delicious we enjoyed a meal in the dinning room and second night enjoyed room service! Both meals were exceptional. We are certainly looking forward to our return soon.
2023년 9월에 1박 숙박함
답변 제공: Stephen 님, 2023년 9월 25일
Thank you , lovely feedback , KR, Stephen

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing property
2023년 9월에 3박 숙박함
답변 제공: Stephen 님, 2023년 9월 24일
Thank you Mark,KR,Stephen

2/10 - 너무 별로예요

Hannah

2023년 9월에 2박 숙박함
답변 제공: Stephen 님, 2023년 9월 25일
Dear HannahThank you for this very constructive feedback which is gratefully received but very sorry you had need to share it with me, rest assured action will be taken as a result of all your findings mentioned - I am so sorry!Sincere apologies again for the issues that arose,Kindest Regards,Stephen and the team at Billesley

10/10 - 훌륭해요

Rajiv K

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lots of charm
We loved this place.
2023년 9월에 2박 숙박함
답변 제공: Stephen 님, 2023년 9월 20일
Dear RajivThank you for submitting this super 5 star review and feedback.I am personally very happy indeed to read such constructive positivity.The team here at the Manor will be equally happy when I share this feedback with them today,We all hope to see you again very soon and thank you again.Kindest Regards,Stephen and the team at Billesley Manor

8/10 - 좋아요

Marco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Stephen 님, 2023년 9월 19일
Thank you Marco

10/10 - 훌륭해요

Nigel

2023년 9월에 1박 숙박함
답변 제공: Stephen 님, 2023년 9월 20일
Thank you Nigel

10/10 - 훌륭해요

Shirley

2023년 9월에 1박 숙박함
답변 제공: Stephen 님, 2023년 10월 9일
Dear ShirleyThank you for submitting this super 5 star review and feedback.I am personally very happy indeed to read such constructive positivity.The team here at the Manor will be equally happy when I share this feedback with them today,We all hope to see you again very soon and thank you again.Kindest Regards,Stephen and the team at Billesley Manor

10/10 - 훌륭해요

amalia e

2023년 9월에 1박 숙박함
답변 제공: Stephen 님, 2023년 9월 20일
Dear AmaliaThank you for submitting this super 5 star review and feedback.I am personally very happy indeed to read such constructive positivity.The team here at the Manor will be equally happy when I share this feedback with them today,We all hope to see you again very soon and thank you again.Kindest Regards,Stephen and the team at Billesley Manor

10/10 - 훌륭해요

Janis

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Beautiful country hotel
This was an amazing stay. Staff throughout were kind and attentive. The cocktails were delicious. The room was large ( although up a lot of stairs and through a lot of doors) and very nice, great bed lovely bedding and a beautiful bathroom. The breakfast in the morning was lovely lots of continental options and a full English breakfast. The pool and spa were great. Clean and very warm water. The location and grounds of this hotel are amazing. The only negative was the restaurant. It was slightly overpriced for the quality, portions were small and the options were very limited. Stay here enjoy the grounds, bars, pool and location, but eat dinner elsewhere.
2023년 9월에 2박 숙박함
답변 제공: Stephen 님, 2023년 9월 18일
Thanks Janis for this constructive feedback albeit sorry to hear about the negative aspects, Kindest RegardsStephen

10/10 - 훌륭해요

Jane

2023년 9월에 1박 숙박함
답변 제공: Stephen 님, 2023년 9월 19일
Thank you Jane

10/10 - 훌륭해요

Martin S

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great
Would highly recommend
2023년 9월에 2박 숙박함
답변 제공: Stephen 님, 2023년 9월 8일
Dear Martin Thank you for submitting this super 5 star review and feedback.I am personally very happy indeed to read such constructive positivity.The team here at the Manor will be equally happy when I share this feedback with them today,We all hope to see you again very soon and thank you again.Kindest Regards,Stephen and the team at Billesley Manor

8/10 - 좋아요

Michael

좋아요: 직원 및 서비스, 객실의 편안함
Pleasant stay
Lovely building and grounds. Variety of food available was a let down compared with expectation of such a place (and with other comparable places visited). Likewise refreshments in the room. Staff pleasant and helpful. Car parking spaces far too small in length for anything other than a small car
2023년 8월에 2박 숙박함
답변 제공: Stephen 님, 2023년 9월 4일
Dear MichaelThank you for this survey and very constructive feedback (which will be actioned), the team will be delighted when I share the positive aspects but dissapointed in the less so,We all hope to see you again very soon,Kindest Regards,Stephen and the team at Billesley Manor

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic stay!
We wanted a couple of nights away to re-charge. Did lots of research of where to go and this hotel and stay did not disappoint. It was the best weekend stay we have had for a long time. Beautiful surroundings, garden, service, food, spa, bedroom. Just it all! Will definitely return and not bother wasting hours researching again!
2023년 8월에 2박 숙박함
답변 제공: Stephen 님, 2023년 8월 30일
Thank you Laura

10/10 - 훌륭해요

Jeason

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Stephen 님, 2023년 8월 29일
Thanks Jason

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great time 4th visit
Fabulous stay again. This was our fourth stay and was great. The only positive thing for us to come out of Covid. We couldn’t travel so we booked here for 5 nights, we’ve never looked back. We treated ourselves to the four poster suite room 5 it was huge and lovely. It was clean. It had a fridge, coffee machine, water, large tv.
The front of the hotel
Room 5
The grounds
The fountain at the front
2023년 8월에 2박 숙박함
답변 제공: Stephen 님, 2023년 8월 30일
Thank you Deborah

2/10 - 너무 별로예요

Michelle

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Not dog-friendly at all!!!
The hotel itself and our room? Both fabulous. My main problem was the so called dog-friendliness of the hotel. Firstly, it was only after making the booking that I learned we had to pay £25 for our dog. More importantly, the dog was hardly allowed anywhere. We couldn't eat in the restaurant - which is not uncommon - but the restaurant menu was not available in the bar where the dog was allowed. We were restricted to the bar menu (same as room service menu) in the bar but there were no dining tables there, only coffee tables. We were offered lap trays which I said was not acceptable so we had to eat at tables outside in the rain (albeit under umberellas). I don't call this dog-friendly - especially when paying £25 for the privilege!!! Also, the bar menu is very standard - burgers, Thai green curry etc - and even if we had been able to eat in the restaurant, I would have frowned at paying £36 for a sirloin steak - with side vegetables charged extra!!!!
2023년 8월에 1박 숙박함
답변 제공: Stephen 님, 2023년 8월 29일
Thank you

8/10 - 좋아요

Rachel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Stephen 님, 2023년 8월 29일
Thank you Rachel

10/10 - 훌륭해요

Christopher

2023년 8월에 1박 숙박함
답변 제공: Stephen 님, 2023년 8월 29일
Thank you Christopher

10/10 - 훌륭해요

Stephen

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Stephen 님, 2023년 8월 14일
Thank you

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I loved it here
I loved it here - from the moment I drove up and saw the house across the lawns I think I fell a little in love with this charming corner of Warwickshire. This is a genteel hotel, a place of old school charm, discretion and calm. Every angle revealed something of beauty from the old church, to the ancient Cedar tree, to the panelled rooms, to the Yew garden. I found my room very spacious and comfortable. The bathroom modern and elegant. The breakfast good and abundant. I ate in the restaurant one evening and perhaps this would be my only point of criticism - I found the dinner menu disappointing as there seemed to be few choices, however the food was good; beautifully presented and tasty but I would say the portions seemed small and the price ratio seemed a little high to me. The wine list I found poor, just the usual suspects you would find on a pub menu. For me Billesely is all about the spaces you are able to exist in. Sitting on the benches under the Weeping Willows, reading by the stone mullioned windows in the public rooms, so many mesmerising and embracing corners. This is a wonderful and memorable location. So beautiful in fact I didn’t actually leave for 2 days to venture anywhere else; the outside world suddenly seemed so ordinary, so irrelevant compared to the sense of well-being Billesely afforded me. I will definitely return.
2023년 8월에 2박 숙박함
답변 제공: Stephen 님, 2023년 8월 7일
Dear AnthonyThank you for submitting this super 5 star review and feedback.I am personally very happy indeed to read such constructive positivity.The team here at the Manor will be equally happy when I share this feedback with them today,We all hope to see you again very soon and thank you again.Kindest Regards,Stephen and the team at Billesley Manor

10/10 - 훌륭해요

Tarryn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful stay at Billesley Manor
Our stay at Billesley Manor for 2 nights at the end of July was lovely. The staff were great, so friendly and helpful and really seemed to go the extra mile to show an interest in their guests. The room was lovely, although being a listed building our room had no air con and was extremely warm, I couldn't use a hairdryer in the room as it was too hot, but it was a lovely room so you can look past that. The grounds are beautiful! We did not have time to try the spa.
2023년 7월에 2박 숙박함
답변 제공: Stephen 님, 2023년 8월 1일
Thank you Tarryn for this lovely review, Kindest Regards, Stephen

10/10 - 훌륭해요

Sophie

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is beautiful with fantastic staff. The restaurant and room exceeded expectations. Restaurant food was delicious and the room is spacious, clean and decorated with style.
2023년 7월에 1박 숙박함
답변 제공: Stephen 님, 2023년 7월 31일
Thank you Sophie

8/10 - 좋아요

Tina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 4박 숙박함
답변 제공: Stephen 님, 2023년 7월 30일
Thank you Tina

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had a great time the only issue being some slow service in the restaurant for dinner
2023년 7월에 1박 숙박함
답변 제공: Stephen 님, 2023년 7월 27일
Thank you David

10/10 - 훌륭해요

Kerrie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room was comfortable and all staff were friendly. Dinner and breakfast were lovely. Bar area is a little crowded however and used as a thoroughfare. Overall a nice relaxing place to stay.
2023년 7월에 1박 숙박함
답변 제공: Stephen 님, 2023년 7월 24일
Thank you Kerrie

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very nice
A lovely Hotel, full of character, beautiful grounds, and attentive staff although on occasion the bar staff were overwhelmed but were pleasant throughout.
2023년 7월에 2박 숙박함
답변 제공: Stephen 님, 2023년 7월 24일
Thank you Mark

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice historic hotel in a great location.
Very nice hotel indeed in a great location - about 12 minutes drive from Stratford upon Avon and lots of other nice places within 30 minutes drive. Didn’t eat here for dinner but an excellent breakfast. Staff very friendly as well. If you have any Tesco vouchers then treat yourself (like we did)! Stayed for four nights and would definitely stay again.
Topiary garden with Alice in wonderland theme.
You can even get married in the grounds!
2023년 7월에 4박 숙박함
답변 제공: Stephen 님, 2023년 7월 23일
Thank you

8/10 - 좋아요

Josie

좋아요: 청결 상태, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Stephen 님, 2023년 7월 17일
Thanks Josie