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햄프턴 인 & 스위트 알링턴 크리스털 시티 DCA 여행 후기

2.5 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1002개 이용 후기 중 552개" "
평점 8 - 좋아요. 1002개 이용 후기 중 272개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 84개" "
평점 4 - 별로예요. 1002개 이용 후기 중 50개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 44개" "

9.2/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Sang-ho

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Reasonable price
It was very convinient due to near by subway station and DCA airport. However, the breakfast should be provided more kinds of hot meal. The faucet's location in the bathroom is weird, so the water keeps overflowing frequently. I think it should be fixed. Thank you for your service and comfortable during the period.
2022년 5월에 4박 숙박함
답변 제공: Customer Service 님, 2022년 6월 13일
Thank you for the 8/10 review, Sang-ho! It's excellent you enjoyed your time with us so much! We're delighted you appreciated our convenient location. We care deeply about the happiness and satisfaction of our guests so we'll address your concerns regarding our bathroom's layout with our team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon! Have a beautiful day!

8/10 - 좋아요

JEONGYU

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
크리스탈시티 가성비 숙소 추천
무난한 숙소였습니다, 나름 깨끗했고, 크리스탈 시티쪽에서 가성비는 좋을겁니다. 4일 출장간 잘 묶고 가네요^^ * 체크아웃 후 짐보관도 저녁 8시까지 되었구요. * 실내 청소는 없이, 체크아웃하면 청소하는 시스템이라, 팁문화가 어색한 저는 좋았지만, 청결을 중요시 하는분들은 싫어할수도...
2022년 5월에 4박 숙박함
답변 제공: Customer Service 님, 2022년 6월 13일
8/10 평점 감사합니다, 정유님! 우리가 당신에게 좋은 인상을 남겼다는 것을 알게 되어 기쁩니다. Hampton Inn & Suites Arlington Crystal City DCA에서 더 나은 경험을 공유할 수 있도록 곧 다시 뵙기를 고대합니다. 공유해주셔서 다시 한번 감사드립니다!

10/10 - 훌륭해요

ENAM

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편리한 호텔
워싱턴DC에 출장갈 때 마다 Hampton Inn에 투숙합니댜. 가성비가 좋으며 Metro역이 가까워 편리합니다
2021년 11월에 4박 숙박함
답변 제공: Hotel 님, 2021년 11월 16일
Thank you!

10/10 - 훌륭해요

Amber

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location. Have stayed here twice. Very convenient to national mall. Walkable to eating places. Staff very nice. Hotel clean. Nothing but all good things to say
2024년 4월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 4월 22일
Amber, it's wonderful to hear about your positive experiences at the Hampton Inn & Suites Arlington Crystal City DCA. We appreciate your kind words about our prime location, along with the ease of access to the national mall and local dining spots. We're also glad you found our team members gracious and the hotel impeccably neat. Thank you for choosing our hotel yet again, and we're excited to welcome you back in the future.

10/10 - 훌륭해요

Mary

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient to the Metro into Washington, DC. The shuttle to and from the the airport was quick and convenient too.
2024년 4월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 18일
Mary, it's delightful to hear that you found the Hampton Inn & Suites Arlington Crystal City DCA's location and shuttle service convenient for your travels to and from Washington, DC. We're thrilled you made the most of our strategic location. We hope to welcome you back soon!

8/10 - 좋아요

Fatima

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall the room itself is nice & updated & looks new. Bathroom is very clean as well. Has a modern look which we liked.. front desk staff could’ve been friendlier.. when we initially arrived after a few hours drive the night of the 12th.. the girl that checked us in didn’t have not one bit of a smile or a friendliness to her so we felt like we annoyed her & just didn’t feel as welcome.. but she did get the job done so I guess that’s what ultimately matters. When we got to the room, the room was overall nice however our blinds were half open. We didn’t realize they were electronic blinds & we couldn’t get the blinds down with the string next to it bc it was cut. When we called the front desk, they just kept explaining to pull the string but it wasn’t working .. kept me on hold for a good 20-30 mins. Finally a supervisor came up and told us it was electronic and showed us where the remote was. Had front desk knew that and told us, it would’ve saved us the hassle of being on the phone that long and saved the supervisor a trip upstairs. I do appreciate that they alloyed us to have a late checkout upon my request on the second night. Great location - 10 mins from DC. Parking $33 per night and sufficient space. Breakfast was okay - not a lot of vegetarian options though but I did like that they would give a little bit more grace for ppl that showed up close to 10 am for breakfast even though breakfast closes at 10. All in all would stay here again bc of location and cleanliness.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 17일
Fatima, we're pleased to hear about your appreciation for the clean, contemporary ambiance of Hampton Inn & Suites Arlington Crystal City DCA. Your comment about our team members' interaction during your check-in is noted, and we'll emphasize the importance of warmth and friendliness in all guest interactions. Noted also, is your encounter with the blinds in your room. We hope, in future, all instructions will be more clear to avoid such confusion. It's wonderful to know that our location was advantageous to your visit to DC and we're glad you took advantage of our ample parking. As for the breakfast, we'll take your feedback about vegetarian options into consideration as we constantly try to cater to the varied dietary needs of our guests. We're gratified you would consider staying with us again, and we look forward to providing you with an even more delightful experience next time.

10/10 - 훌륭해요

Thanh

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
Clean and comfortable
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 17일
Thanh, it's wonderful to see you enjoyed your stay at the Hampton Inn & Suites Arlington Crystal City DCA. We're pleased our cleanliness and comfort met your expectations. We strive to provide a memorable experience and hope to welcome you back soon.

8/10 - 좋아요

Brooke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They have an airport shuttle and/or said they would shuttle me anywhere within a mile radius of the hotel. Breakfast hours and food options were nice. Rooms were spacious and they have mattress covers, which I love. I had some issues with finding a soiled mattress cover in two rooms, but the supervisor checked it out for me and did a full bed change in the second room and all was good as far as my comfort and time in the room. There were wait times on the phone, at the desk and with the shuttle to the airport. It felt like they could use more staff to help manage guests and phones. The hotel was within walking distance to tons of restaurants. I only stayed one night, and would stay again, despite some hangups.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 17일
Brooke, it's lovely to hear you found much to enjoy at Hampton Inn & Suites Arlington Crystal City DCA, such as our shuttle service, breakfast options, and spacious rooms. We're heartened to know that the challenges encountered with your mattress cover were promptly addressed by our dedicated team members. Regarding your impressions about extended wait times, we're continuously seeking ways to enhance our guests' stay experiences. Your willingness to return despite facing certain delays truly speaks volumes and we can't wait to welcome you back.

10/10 - 훌륭해요

Suzanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great service
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 15일
Suzanne, it's exceedingly gratifying to hear that you enjoyed the exceptional service at Hampton Inn & Suites Arlington Crystal City DCA! Thank you for sharing your impressions, and we look forward to the next opportunity to serve you.

10/10 - 훌륭해요

Margaret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 13일
Thank you for the fantastic rating, Margaret!We strive to make all of our guests feel welcome and relaxed during their time at Hampton Inn & Suites Arlington Crystal City DCA! We can't wait to see you again soon.

8/10 - 좋아요

DIPIKA

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Overall experience was good.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 9일
Dipika, it's great to hear your overall experience at the Hampton Inn & Suites Arlington Crystal City DCA was satisfying. We appreciate your feedback and look forward to your next visit.

4/10 - 별로예요

Margie

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
Our room was only cleaned one time in 4 nights and we had to go down to the desk and ask for towels every night and beg them to take our trash. The facility is great…great location etc but the maid service needs work.
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 9일
Margie, we appreciate your feedback about your recent stay. It's regrettable to hear you had issues with your room's cleanliness and amenity supplies. Our guests' satisfaction is of paramount importance to us. We're taking note of your comments to improve these aspects. Despite this, we're pleased to know you found the location of the hotel advantageous. Your constructive criticism aids in our growth and improvement, and we would welcome the prospect of serving you again.

10/10 - 훌륭해요

Dorota

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 8일
Dorota, thank you for choosing Hampton Inn & Suites Arlington Crystal City DCA for your stay. We're delighted to know you had an excellent experience. We hope to have the pleasure of welcoming you back in the near future. Safe travels!

10/10 - 훌륭해요

Paul 님, Wilmington

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was really big and clean. There were two queen size beds. Most of the other beds of the higher end hotels in that area only offered two double beds. The breakfast was really good for being a free breakfast. It certainly filled us up. Staff was great. I would absolutely recommend staying there and I would stay there again myself.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 8일
Paul, thank you for your wonderful feedback regarding your stay at Hampton Inn & Suites Arlington Crystal City DCA. It's delightful to know that you appreciated the spaciousness and cleanliness of your room, along with the comfort of the queen size beds. We're pleased that our complimentary breakfast lived up to your expectations, and that our team members made a positive impact on your experience. We truly appreciate your recommendation and look forward to the pleasure of welcoming you back in the future.

10/10 - 훌륭해요

Fran

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was only a few blocks from the metro station and it made travel into the city very easy. The rooms were very clean, large and well appointed. Breakfast offered many options, even for the vegan in our party. The staff was pleasant and the shuttle was at our demand. Would definitely stay there again if I'm in the area.
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 5일
Fran, it's wonderful to hear you enjoyed your stay at the Hampton Inn & Suites Arlington Crystal City DCA. We're glad the convenience of our location, the cleanliness of our rooms, and the variety of our breakfast selection enhanced your experience. It's also lovely to know that our courteous team members and the ready availability of our shuttle service left a positive impression on you. We're thrilled at the prospect of welcoming you back when you're in the area next.

10/10 - 훌륭해요

Arlene Marie 님, Elloree

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had fun and rested well.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 3일
Arlene, it's fantastic to hear that you thoroughly enjoyed your stay at Hampton Inn & Suites Arlington Crystal City DCA. We're delighted you found your stay to be both enjoyable and restorative. Your comments are very much appreciated, and we look forward to welcoming you back on your next visit.

6/10 - 괜찮아요

Julieta

좋아요: 청결 상태
2024년 3월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 4월 3일
Julieta, your feedback is appreciated even without specific comments. Your rating indicates there's room for improvement and our team is dedicated to enhancing your experience should you choose to visit us again. We hope to exceed your expectations next time.

8/10 - 좋아요

Glenn

좋아요: 청결 상태, 숙박 시설 상태 및 시설
If you don’t stay four nights or more there is no housekeeping service for your room. You would think wit the cost of the room you would get housekeeping service.
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 1일
Glenn, thank you for taking the time to share your feedback. At Hampton Inn & Suites Arlington Crystal City DCA, we aim to ensure the utmost comfort for all guests. We recognize your concerns about the housekeeping service. It's a setup model based on the number of nights stayed, but your perspective is greatly appreciated as we continually strive to enhance our services. We're looking forward to welcoming you back and serving you better in the future.

10/10 - 훌륭해요

Donald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Little loud being right next to highway but not much can be done about that. Overall, the hotel is very clean. Rooms immaculate. Breakfast was great. Would definitely recommend this hotel for your DC visit.
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 30일
Donald, it's fantastic to hear that Hampton Inn & Suites Arlington Crystal City DCA exceeded your expectations. We pride ourselves on maintaining a pristine environment and providing a variety of breakfast options to jump-start your day. Your recommendation is greatly appreciated. We look forward to making your next stay even more memorable.

8/10 - 좋아요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 3월 29일
Deborah, thank you for your rating. We're delighted you had a satisfactory stay at the Hampton Inn & Suites Arlington Crystal City DCA. Your feedback is much appreciated, and we're looking forward to serving you again in the future.

10/10 - 훌륭해요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice, clean. Dependable with fridge, microwave, coffee maker in room. Only complaint is I thought I booked a king with bath- shower combo per booking page. Room only had a walk in shower.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 27일
Catherine, thank you for choosing Hampton Inn & Suites Arlington Crystal City DCA. We're delighted to know you enjoyed your stay and found our amenities beneficial. We appreciate your feedback on the room assignment; however, you were assigned the room type as per the reservation. Typically, hotels with king-bedded rooms only have showers, not tubs. It is always best to give the hotel a call directly for special requests. Whenever your travels bring you back to Arlington, we do hope to have the pleasure of welcoming you again.

10/10 - 훌륭해요

Suzanne 님, Longmont

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to the airport with a shuttle
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 23일
Suzanne, it's great that you found the Hampton Inn & Suites Arlington Crystal City DCA's location and the complimentary shuttle service to be convenient. We strive to make your stay effortless and satisfying. It's exciting to know we've met your expectation. We're looking forward to welcoming you back in the future.

8/10 - 좋아요

Stephanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a King Room, very clean and spacious. AC only goes as low as 68 which still felt alittle warm but not bad. The only complaint I had for our visit was the breakfast wasnt the best, biscuits were very hard and sausage was dried out but overall would stay again at this hotel
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 12일
Stephanie, thank you for sharing your experience at Hampton Inn & Suites Arlington Crystal City DCA. We're thrilled you appreciated the cleanliness and spaciousness of your room. Our goal is to ensure optimal comfort, and we take note of your feedback about the AC. As for the breakfast, we understand it didn't meet your expectations. We're always striving to improve our dining offerings and appreciate your observations. Even so, it's encouraging to know you'd choose to stay with us again. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

carolyn 님, Charlottesville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed here before and early morning flight. The staff is very welcoming and friendly. Many dining options are available within walking distance.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 22일
Carolyn, thank you for your positive feedback. We're delighted to hear you experienced a warm welcome from the Hampton Inn & Suites Arlington Crystal City DCA team members. It's great to learn the proximity to various dining options enhanced your stay. We're eagerly looking forward to your next visit before an early flight.

10/10 - 훌륭해요

Bob

2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 10일
Bob, it's wonderful to see such a positive rating for Hampton Inn & Suites Arlington Crystal City DCA. It appears you enjoyed your stay, which makes us thrilled. We value your accolade and would be pleased to welcome you back anytime. Thank you!

10/10 - 훌륭해요

Myla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 18일
Myla, thank you for choosing Hampton Inn & Suites Arlington Crystal City DCA. We're thrilled that your stay was remarkable, and we appreciate the fantastic rating you gave us. We look forward to providing another exceptional experience during your next visit. Safe travels.

8/10 - 좋아요

Adolfina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 13일
Adolfina, it's wonderful to hear that you had an enjoyable stay at the Hampton Inn & Suites Arlington Crystal City DCA. We hope to have the pleasure of welcoming you back in the future!

10/10 - 훌륭해요

Keneson

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bed always amazing. It was great. It’s just that the thermostat goes up to 76 degrees. It could off been higher, more like 90 degrees. Other than that. It was an amazing stay
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 10일
Keneson, thank you for sharing your positive experience at Hampton Inn & Suites Arlington Crystal City DCA. We're thrilled to hear our comfortable beds contributed to a great stay. As for the room temperature, we aim to provide a comfortable environment for all guests and appreciate your insights. Looking forward to your next visit!

10/10 - 훌륭해요

Matt

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was always helpful, always cleaning. Breakfast was fresh and had staff cleaning and making sure food was available.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 4일
Matt, it's wonderful to hear that your stay at Hampton Inn & Suites Arlington Crystal City DCA met your expectations. We're glad to know our team members' continuous efforts to maintain cleanliness and provide fresh breakfast left a positive impact. We appreciate your kind words and are looking forward to your next visit.

6/10 - 괜찮아요

Akiko

좋아요: 청결 상태
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 4일
Thank you for sharing, Akiko.We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better.We hope you will come back and visit us again soon for a more positive experience.

2/10 - 너무 별로예요

scott

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel looked great, but I didn't get to stay because the hotel didn't have my reservation, so I got moved to another hotel.
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 1일
Scott, we are truly sorry to learn about the issues experienced concerning your reservation. It's far from the seamless transition we aim to provide and we regret you needed to be accommodated at another location. We'd appreciate the opportunity to improve your impression should you choose to give us another chance in the future.

8/10 - 좋아요

Ivon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cerca del aeropuerto, lugar tranquilo, mall, restaurante, farmacia y estación del tren cerca… te dan servicio de transportación al aeropuerto.
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 26일
Ivon, nos complace saber que apreció nuestra conveniente ubicación cerca de varios servicios y el servicio de traslado al aeropuerto brindado por Hampton Inn & Suites Arlington Crystal City DCA. Sus comentarios son invaluables y nos ayudan a que sus estadías futuras sean aún más placenteras. Esperamos poder darle la bienvenida de vuelta pronto.

10/10 - 훌륭해요

Anne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was very clean, modern, quiet, and close to everything! Would definitely stay there again!
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 26일
Anne, it's fantastic to hear how much you enjoyed your visit at the Hampton Inn & Suites Arlington Crystal City DCA. We're pleased you found our accommodation impeccably tidy, up-to-date and well-located. Our team is thrilled with your positive feedback and that you're considering a return visit. We're looking forward to welcoming you back!

8/10 - 좋아요

Harit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 26일
Harit, we appreciate your review of the Hampton Inn & Suites Arlington Crystal City DCA. Your rating is indicative of a positive experience, and we're truly glad you enjoyed your stay. We hope for the pleasure of serving you again in the near future.

10/10 - 훌륭해요

Christina

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved how close it was to the metro. It was super easy to jump on and explore the area. The continental breakfast in the morning was the perfect way to start the day. The staff at the front desk were friendly and helpful. The lady with the long braids who worked during the day was super nice and friendly(couldn't see her name) . Yanise and momo were also great as well as the lady with shells or beads in her hair. Would definitely stay here again!
2024년 2월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 2월 21일
Christina, your endorsement of Hampton Inn & Suites Arlington Crystal City DCA is much appreciated! It's great to hear that our location and continental breakfast set each day off to a good start. Your comments on our welcoming and helpful team members, especially those you've named, are especially heartwarming. We're delighted you had such a memorable experience and are already planning to come back. We await your return. Thank you!

8/10 - 좋아요

GENE

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Per my stars overall the property was great; however and I must preface this by saying I did not interact with all the front desk personnel, but the ones I did interact with seemed extremely dismissive to the point of being rude.
2024년 1월에 8박 숙박함
답변 제공: Customer Service 님, 2024년 2월 21일
Gene, it's fantastic to know that your overall experience at Hampton Inn & Suites Arlington Crystal City DCA was great. We're sorry if some interactions did not meet your expectations. As a guest, your satisfaction is our priority, and our team members always aim to provide genuine and attentive service. We appreciate your feedback and will ensure it is used to remind us of the importance of every guest interaction. We look forward to another chance to make your stay even more enjoyable.

10/10 - 훌륭해요

Mary

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 21일
Mary, thank you for your review! We're thrilled that your experience at Hampton Inn & Suites Arlington Crystal City DCA was a pleasant one. Your continued support means a lot to us, and we're hoping to see you again soon.

10/10 - 훌륭해요

Eileen Marie 님, huntsville

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the breakfast and the free shuttle to the airport.
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 20일
Eileen, it's wonderful to hear about your delightful experience at Hampton Inn & Suites Arlington Crystal City DCA! We're pleased that our complimentary shuttle service and breakfast offerings added to your comfort. We aim to provide convenient amenities for our valued guests. Thank you for sharing your feedback. We look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Omayra Valenzuela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a clean and comfortable room. The breakfast was great and close to airport and metro stations
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 20일
Omayra, thank you for choosing our Hampton Inn & Suites Arlington Crystal City DCA as your lodging in Arlington. We are thrilled to hear that you found the room clean and comfortable. We're pleased that the breakfast met your standards and you appreciated the convenient location. We aim to provide an experience that combines comfort, convenience, and top-notch service. Your feedback is greatly appreciated and we hope to see you again soon.

10/10 - 훌륭해요

Julio

연인과의 여행
Super clean and peaceful.
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 20일
Julio, your positive comments about Hampton Inn & Suites Arlington Crystal City DCA are truly appreciated. We're thrilled to learn that you found our property to be spotless and tranquil. Looking forward to hosting you again, ensuring a consistently high-standard experience.

10/10 - 훌륭해요

MERCEDES

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and renovated
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 16일
Mercedes, thank you for your review. Hampton Inn & Suites Arlington Crystal City DCA is delighted to hear that you appreciated our cleanliness and the recent renovations. We strive to provide our guests with a comfortable and refreshing experience. We hope to see you again soon.

10/10 - 훌륭해요

Tamika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 14일
Tamika, it's wonderful to see your stellar rating of Hampton Inn & Suites Arlington Crystal City DCA! Thank you so much for taking a moment to share it. We hope to welcome you again in the near future.

10/10 - 훌륭해요

Dubi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beatiful
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 13일
Thank you for the fantastic rating, Dubi!It's outstanding you had such a wonderful experience at Hampton Inn & Suites Arlington Crystal City DCA. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 - 훌륭해요

Larry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a great hotel, and reasonably priced. It was spotlessly clean and new feeling. Excellent beds and bed clothes. Excellent rooms. Quick elevator. Excellent breakfast. Friendly efficient staff. Good shuttle service to DCA. This is my new choice of hotel in the area.
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 12일
Larry, it's clear you've thoroughly enjoyed your visit to the Hampton Inn & Suites Arlington Crystal City DCA. We're thrilled to hear your high praise for the immaculate condition of our hotel, superior bedding, prompt elevator, delightful breakfast, and our efficient team members. We're delighted you found our shuttle service beneficial and are honored to be your new go-to hotel in the area. We eagerly anticipate your return!

10/10 - 훌륭해요

Jeffrey

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 20일
Jeffrey, thanks for choosing Hampton Inn & Suites Arlington Crystal City DCA! We are absolutely thrilled to learn how much you appreciated your stay with us. Your recommendation means a great deal, and we certainly look forward to the opportunity to welcome you back. Safe travels!

10/10 - 훌륭해요

vilma

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 10일
Vilma, thank you for choosing Hampton Inn & Suites Arlington Crystal City DCA and for sharing your satisfaction through a perfect score. We're truly delighted that your stay with us met your expectations and we look forward to the opportunity to serve you again in the future!

10/10 - 훌륭해요

Rhodora

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hampton Inn & Suites is on the top of my go to hotels because of efficiency from cleanliness to breakfast options - always a great choice! Two comments I have in this particular property are: 1) bathroom door — opening and getting in is a little challenging because the door is in very close proximity to the toilet bowl and the shower sliding door, there is not a lot of room getting in without being extra careful. Room was a one-bedroom suite. 2) trash can — only one small trash can in the living room which has a divider for regular trash and recycle which is not big enough if you plan to eat inside the room even for one night.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 8일
Rhodora, it's fantastic to learn that the Hampton Inn & Suites Arlington Crystal City DCA is on the top of your go-to hotels. We are thrilled that you appreciate our cleanliness and breakfast options!Concerning your notes regarding the bathroom and trash facilities, we value this feedback as it helps us provide better experiences for our guests. We will certainly look into solutions that address spaciousness and waste management. We hope for another opportunity to host you and show you improvements based on your insights.

6/10 - 괜찮아요

pui-kan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The bathroom was poorly designed with no place to hang towels and the water pressure in the shower was very weak. The room was clean though.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 6일
Pui-kan, we appreciate your feedback and are glad to know you found your room to be spotless. We regret hearing about your experience with the bathroom setup and the water pressure. Feedback like yours helps us find areas for improvement, and rest assured, your concerns will be communicated to the appropriate departments for consideration. Thank you for choosing to stay with us.

10/10 - 훌륭해요

BRENDA

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 6일
Brenda, thank you for your outstanding rating! We're thrilled to learn that your stay at Hampton Inn & Suites Arlington Crystal City DCA brought such satisfaction. Our team is continuously striving to provide exceptional experiences to our valued guests. We hope to welcome you back very soon!

10/10 - 훌륭해요

Timothy

연인과의 여행
This is one of my favorite places to stay when in the DC area! Thank you
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 2일
Timothy, it warms our hearts to hear Hampton Inn & Suites Arlington Crystal City DCA is one of your favorite places in the DC area. We're thrilled to be your chosen destination and appreciate your kind words. We look forward to welcoming you back!