외관

하얏트 플레이스 워싱턴 DC/US 캐피톨 여행 후기

3 out of 5
하얏트 플레이스 워싱턴 DC/US 캐피톨
33 New York Avenue NE, Washington, DC

이용 후기

6.8
평점 10 - 훌륭해요. 1166개 이용 후기 중 348개" "
평점 8 - 좋아요. 1166개 이용 후기 중 259개" "
평점 6 - 괜찮아요. 1166개 이용 후기 중 202개" "
평점 4 - 별로예요. 1166개 이용 후기 중 175개" "
평점 2 - 너무 별로예요. 1166개 이용 후기 중 182개" "

7.4/10

청결 상태

7.4/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

10/10 - 훌륭해요

JONG KWUN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
주변이 위험한 지역이라는 생각이 들어서 밖에 저녁 먹으러 나갔다가 호테로 들어왔습니다.
2023년 8월에 1박 숙박함

8/10 - 좋아요

SUNGBONG

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
다 좋습니다만 보증금이 만만치 않습니다...
2023년 3월에 4박 숙박함
답변 제공: Malik Said 님, 2023년 3월 10일
Thank you for your feedback, Sungbong!

4/10 - 별로예요

???

2022년 9월에 1박 숙박함

6/10 - 괜찮아요

Hyun

가족 여행
2022년 7월에 3박 숙박함

4/10 - 별로예요

Miyea

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
추천하고 싶지 않아요.
주차 시설이 만석으로 외부 주차를 알아서 하라고 했고, 이미 결제가 완료가 되었으나 확인이 않된다며 추가 결제 요청으로 30분넘게 기달려야 했다, 시설 및 방은 깨끗하였지만 서비스 및 위치는 정말 좋지 않았다.
2021년 9월에 1박 숙박함
답변 제공: Treasure 님, 2021년 9월 13일
Thank you for your feeback! We apologize for your stay being anything less than perfect. We will continue to work on our shortcomings. Always with care,

4/10 - 별로예요

Amelia

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Creo que la limpieza de la habitacion fue lo terrible del hotel, reserve habitacion con cama King con sofa cama para mi hijo pero al momento de preparar el sofa cama todo estaba muy sucio que tuve que hacerle dormir sobre del sofa. El baño tenia el jabon usado de los huespedes del dia anterior, papel tirado del jabon y el lavamanos sucio. Me acerque a información y le indique la foto que habia tomado y supuestamente iban a limpiar, No habia agua caliente en la noche para bañarnos. No me gustó
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 16일
Amelia, es lamentable leer sobre tu experiencia reciente. Sus comentarios sobre la limpieza de la habitación se toman en serio y le pedimos disculpas por no haber estado a la altura de sus expectativas. Queremos que nuestros huéspedes disfruten de un alojamiento cómodo, por lo que los problemas con la limpieza del sofá cama y del baño se anotan para recibir atención inmediata. Lamentamos cualquier inconveniente causado por la falta de agua caliente. Si bien no podemos cambiar el pasado, nuestro objetivo es mejorar en el futuro. Esperamos sinceramente que considere brindarnos otra oportunidad de brindar una mejor experiencia en el futuro.

4/10 - 별로예요

Zuny

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 16일
Zuny, your feedback is valuable and it's through insights like yours that we aim to continually improve. If you have any specific concerns from your visit that you'd like to share, we would appreciate it. We believe every piece of feedback helps us understand our guests' needs better. If you'd like, feel free to share further details.

2/10 - 너무 별로예요

Marlana

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 15일
Marlana, it appears you've had a less than favorable experience. We believe every stay should be a positive one and would like to understand more. Please share your concerns so we can make improvements where needed. Thank you for your feedback.

10/10 - 훌륭해요

Alicia

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is well taking care of. Metro station is within walking distance without being a problem. No trash or homelessness notice. Couple of properties with chain linked fence and covered with shake cloth. Overall I will consider this property and surroundings safe.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 14일
Alicia, thank you for your kind words about the Hyatt Place Washington DC/US Capitol. We're delighted to hear that its cleanliness and strategic location met your approval. We also appreciate your recognition of the security measures we have in place for our guests' safety. We're looking forward to welcoming you back for another pleasant stay.

8/10 - 좋아요

Kimberly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was update and nice. The location is weird but a nice hotel overall
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 14일
Kimberly, thank you for choosing the Hyatt Place Washington DC/US Capitol. We appreciate your recognition of our contemporary property, and we're thankful you found our hotel pleasing overall. While the location might have seemed unusual, we hope it did not deter you from enjoying your stay. We look forward to your return.

6/10 - 괜찮아요

Lisa

가족 여행
좋아요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 13일
Thank you for the feedback, Lisa.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

4/10 - 별로예요

Dana

가족 여행
별로예요: 숙박 시설 상태 및 시설
The property was booked to capacity. There was no pillows available for the pull out couch. The window blinds were broken and the light blocking curtain was removed. The A/C unit stopped working in the middle of the night and the room was very warm. The shower water pressure was very intense and uncomfortable to shower.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 13일
Dana, we're truly sorry to read that your recent stay didn't meet your expectations. It's unfortunate you encountered issues with the accommodation and comfort amenities. We always try our best to ensure a pleasant stay for our guests. We've taken note of your comments regarding the air conditioning and the comfort of the shower, as well as the availability of accessories like pillows. These are essential aspects of our commitment to guest satisfaction. We assure you that these will be addressed seriously. Thank you for bringing this to our attention. We hope for an opportunity to better serve you in the future.

6/10 - 괜찮아요

Shiwen

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 10일
Thank you for the feedback, Shiwen.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

6/10 - 괜찮아요

Cesar 님, philadelphia

연인과의 여행, 출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The place is dirty and discussed. No parking. Long wait for valet and expensive. I won't stay in that hotel for future trips to Washington DC
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 13일
Cesar, our sincere apologies for any disappointment regarding the cleanliness and the valet parking experience. We often receive positive feedback about these aspects, thus your comments came as quite unexpected. Your input is certainly valuable, and we will use it to focus on areas that might need attention. We hope you decide to give us another chance in the future.

6/10 - 괜찮아요

EMMA

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 9일
Emma, it seems your stay didn't quite live up to expectations. Your feedback is important to us, and we would certainly value more detailed insights. This will facilitate us refining our services and enhancing the overall experience for future guests. We hope to have the opportunity to better serve you on your next visit to Washington DC.

2/10 - 너무 별로예요

Kenisha 님, Bowie

연인과의 여행
Check in was late! I had to wait an hour to be checked in. Hotel was extremely dirty
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 8일
Kenisha, we regret to hear about your experience regarding the check-in process and the dissatisfaction with cleanliness standards. We prioritize punctuality and upkeep, and it's disappointing to learn we didn't meet your expectations. We'll address your concerns to ensure a superior experience for future visitors.

8/10 - 좋아요

Kelli

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 7일
Kelli, it's wonderful to know that your stay at Hyatt Place Washington DC/US Capitol aligned well with your expectations. We're grateful for your positive rating and we're eager to provide another memorable experience the next time your travels bring you back to our charming property.

6/10 - 괜찮아요

Corey

It was okay
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 5일
Corey, thank you for sharing your feedback. It seems there might have been aspects of your stay that didn't quite meet your expectations. We encourage all our guests to provide detailed comments so that we can address any shortcomings and enhance our guest experience. We value your insights and hope to have a chance to serve you better in the future.

6/10 - 괜찮아요

Nalini

아이를 동반한 가족 여행
The valet parking only proved too inconvenient. Not really for kids. Breakfast was passable.
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 5일
Nalini, thank you for sharing your feedback. It's unfortunate that the valet parking service didn't meet your expectations. We are also note your reflections on the kids' facilities at our hotel. Furthermore, we're always looking for ways to enhance our breakfast offerings based on what our guests would like more of. The insights you've provided will be utilized to improve our guest experience moving forward.

4/10 - 별로예요

Ronald

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Aire acondicionado deficiente, instalaciones deterioradas sin mantenimiento
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 2일
Ronald, lamentamos que hayas tenido problemas con el aire acondicionado y te hayas encontrado con una parte de nuestras instalaciones que necesitaban mejoras. Siempre estamos buscando maneras de mejorar y tus comentarios nos ayudarán en este proceso. Apreciamos que hayas tomado el tiempo para compartir tus experiencias y esperamos tener la oportunidad de mostrarte nuestra dedicación a la satisfacción del cliente en el futuro.

10/10 - 훌륭해요

Keneson

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing. Just needs more parking. Or a parking lot nearby
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 1일
Keneson, it's great to hear you had an amazing stay at Hyatt Place Washington DC/US Capitol. Your note about parking has been acknowledged, and we're already looking for ways to improve upon this. We're excited to welcome you back in the future for another memorable experience.

2/10 - 너무 별로예요

Hilda

단체 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the worst experience I have had at a Hyatt property. The customer service was almost non existent. The rates charged were not accurate and the staff was unable and incapable of rectifying the errors. I would never staff at this hotel.
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 2일
Thank you for taking the time to share your feedback, Hilda. We kindly ask that you reach out to the Hotel directly so we may learn more details and resolve any outstanding issues. Thank you.

10/10 - 훌륭해요

ODONCHIMEG

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
House keeping is didn’t good.The are didn’t cleaning the bathroom!!!!!! Didn’t vacuum the carpet.
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 31일
It's unfortunate to hear about the challenges you experienced regarding the cleanliness of your accommodation. We aim to make our guests' visits as comfortable and enjoyable as possible. Your feedback is essential in helping us understand where we can improve our services. We have shared your feedback with our housekeeping department for immediate action. We hope you will consider us for your future visits to Washington DC.

10/10 - 훌륭해요

Arthur 님, Winnipeg

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was very pleasant and had a view of the Washington Monument. Hot breakfast was very good and well staffed. Great coffee.
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 29일
Arthur, it's fantastic to hear about your pleasing experience at Hyatt Place Washington DC/US Capitol. We're thrilled you appreciated the view from your room as well as our delightful hot breakfast, which our dedicated team members are always attentive to. Your praise for our coffee really brightens our day. We'd be glad to welcome you back for another remarkable stay whenever you visit the city next.

4/10 - 별로예요

Martha 님, Whittier

단체 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
We arrived early in the morning and were checked in by a very rude girl at the front desk. She did not advise us that there was an early check in fee of $100 but instead just gave us our keys and said our rooms were ready. There was also a problem with the nightly rate because our rate was different than that of the rate she saw on her screen. She was not helpful and said there was nothing she could do about it. We later found out about the early check in fee but it was too late since we had already checked in. We also had a problem with a homeless man chasing us from the front entrance of the hotel and we had to run down the block to get away from him. The area is very dangerous and we did not feel safe! There were many other issues with our room rates and getting charged the wrong fees and extra fees for our rooms. There were four rooms in our group. Will NEVER STAY HERE AGAIN
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 25일
Martha, it's regrettable to hear about your recent experience. We acknowledge your concerns regarding the misunderstanding about the early check-in fee and the difference in room rates. Our team should've been more clear and upfront about any potential additional costs. We're sorry you felt unsafe during your stay; guest security is extremely important to us. The issues you've brought up regarding miscommunication over room rates and unexpected charges are also disappointing. We can assure you we'll look into this to prevent such instances in the future. We hope to have the chance to restore your faith in our service.

10/10 - 훌륭해요

Jamar

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was amazing. We enjoyed the breakfast and the staff was incredible. We were in town for a birthday party and they did an amazing job of pointing us in the direction of places that were right in walking distance for eating. I will be looking to stay again next time I am in DC.
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 24일
Jamar, it's great to hear that you found Hyatt Place Washington DC/US Capitol amazing and enjoyed the breakfast. We're delighted that our team members were able to successfully guide you to nearby eateries. Your words of appreciation certainly make our efforts worthwhile. We're eagerly looking forward to welcoming you back on your next visit to DC.

10/10 - 훌륭해요

Vitalii

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 24일
Vitalii, thank you for taking the time to rate your stay with us. We are ecstatic to know that your experience at Hyatt Place Washington DC/US Capitol reached your expectations. We hope to have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Daniella Abena Ampofowa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love it
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 22일
Thank you for the fantastic rating, Daniella!We strive to make all of our guests feel welcome and relaxed during their time at Hyatt Place Washington DC/US Capitol! We can't wait to see you again soon.

2/10 - 너무 별로예요

Yadira Perez

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
If you go to Washington DC do not stay at this hotel the people at the front desk are rude and have no education at all the place is dirty and the service is bad
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 17일
Yadira, it is regrettable to hear about your less than perfect experience. We strive to provide all our guests with cordial assistance and a clean, welcoming environment. Your feedback about the front desk service and cleanliness is taken seriously. Measures will be put in place to improve these areas. Please do not hesitate to visit us again so we can provide the experience we're known for.

2/10 - 너무 별로예요

Benjamin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was dirty , the breakfast was very cheap.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 14일
Benjamin, we regret to learn about your unsatisfactory experience in terms of cleanliness and the quality of breakfast served. These are areas we constantly strive to excel in, and it's disappointing to know we fell short during your stay. Your feedback will be used constructively to guide improvements. We hope for another chance to provide a better experience.

6/10 - 괜찮아요

Lauren

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 14일
Lauren, we appreciate your time in rating your recent stay. While a neutral score still speaks of an average experience, we are continually striving to improve where possible. Your feedback serves as valuable insight for us and we hope you'll consider our property for a future visit where we can provide a more exceptional stay.

10/10 - 훌륭해요

Alyssa

2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 27일
Alyssa, thank you for your top-rating review. It warms our hearts to know you had a favorable experience at Hyatt Place Washington DC/US Capitol. We look forward to providing the same excellent service during your next visit.

2/10 - 너무 별로예요

Crystal

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Stayed for one night and was a terrible experience. It was 80 degrees in the room, when I tried to turn on the A/C it didn’t work. In the morning was cold and tried the heater and also did not work. Also, hot water did not work, had to take a cold shower which was not pleasant. There were stains on the sofa and carpet.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 2일
Crystal, we sincerely apologize for the discomfort you experienced with regards to the room temperature control system and the water temperature not meeting your expectations. Additionally, we understand how important cleanliness is and we're sorry to hear that you noticed stains. Rest assured, we are consistent in reviewing our guests' feedback to ensure better service in the future. We hope to have the opportunity to welcome you back for a better stay.

10/10 - 훌륭해요

Austin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is within reasonable distance. When we checked in, Austin stayed past the end of his shift to ensure we were accomodated. As first time visitors to the city, we appreciated the helpful and friendly attitude of the staff as they gave us answers to our many questions:)
2024년 2월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 2월 29일
Austin, the Hyatt Place Washington DC/US Capitol team is thrilled to learn of your pleasant stay. It's wonderful you found everything within a convenient distance, and received excellent service from our diligent team member, who ensured you were well accommodated. Your appreciation for the warm interaction and assistance in answering queries of visiting the city is much valued. We look forward to welcoming you back for another enjoyable visit.

6/10 - 괜찮아요

Brett

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 27일
Brett, it seems like your stay was satisfactory but there may have been aspects that didn't entirely meet your expectations. We appreciate you taking the time to rate your experience. We always aim to provide a better stay for our guests and would love any specific feedback you can provide to help us improve. We hope we'll have the opportunity to better serve you in the future.

2/10 - 너무 별로예요

Otto 님, Doral

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo estuvo mal se supone que me reembolsarán el dinero no tenían valet y se supone que el parqueo estaba incluido no me dieron la habitación que pedí aparte que iba con mi hija de 13 meses no tenían almuadas y para tender un sofá cama me dieron sábanas rotas el aire lo apagaban no funcionó y olia a mariguana del carro me robaron un celular es el peor lugar que me e quedado el desayuno tampoco se sirvió
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 20일
Agradecemos tus comentarios, Otto.Estamos decepcionados de que su tiempo con nosotros no haya sido ideal. Su experiencia no está a la par con el nivel de servicio que estamos acostumbrados a brindar. Nos exigimos a un estándar más alto, por lo que abordaremos sus inquietudes con los miembros apropiados de nuestro equipo en el futuro.Esperamos que pronto nos brinde otra oportunidad de compartir una experiencia más positiva con usted.

8/10 - 좋아요

Edgar

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Thanks for the 4/5 rating, Edgar!We're thrilled you enjoyed your time at Hyatt Place Washington DC/US Capitol so much! We look forward to sharing an even better experience with you soon. Have a lovely day!

2/10 - 너무 별로예요

Drew

2024년 1월에 4박 숙박함
답변 제공: Malik Said 님, 2024년 2월 9일
We value your input and will use it to improve our services.

8/10 - 좋아요

Kyle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast was very good. The amenities were worth it and location wise very close to public transportation and not far from the museums and monuments in DC. Definitely would stay here again.
2024년 2월에 3박 숙박함
답변 제공: Malik Said 님, 2024년 2월 9일
Thank you so much for taking the time to share your positive experience at our hotel. We are delighted to hear that you enjoyed your stay and look forward to welcoming you back soon.

2/10 - 너무 별로예요

Jhonny

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The customer service what’s not good is the terrible.
2024년 2월에 1박 숙박함
답변 제공: Malik Said 님, 2024년 2월 5일
Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate your comments and will use them to improve our services for future guests.

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Malik Said 님, 2024년 2월 5일
We are glad to hear that you enjoyed your stay. Thank you for taking the time to provide us with your feedback.

10/10 - 훌륭해요

Brittany

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They were so helpful and accommodating from a traumatic experience. They made everything easy and were extremely helpful.
2024년 1월에 2박 숙박함
답변 제공: Malik Said 님, 2024년 2월 5일
Thank you so much for taking the time to share your positive experience at our hotel. We are delighted to hear that you enjoyed your stay and look forward to welcoming you back soon.

8/10 - 좋아요

Adrianna

2024년 1월에 1박 숙박함
답변 제공: Malik Said 님, 2024년 2월 5일
We value your input and will use it to improve our services.

8/10 - 좋아요

Kevin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Malik Said 님, 2024년 2월 5일
We value your input and will use it to improve our services.

8/10 - 좋아요

Anisa

좋아요: 직원 및 서비스
2024년 1월에 2박 숙박함
답변 제공: Malik Said 님, 2024년 2월 5일
We value your input and will use it to improve our services.

6/10 - 괜찮아요

Michelle

가족 여행
좋아요: 객실의 편안함
별로예요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Malik Said 님, 2024년 2월 5일
We value your input and will use it to improve our services.

10/10 - 훌륭해요

Christian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Malik Said 님, 2024년 2월 5일
We are glad to hear that you enjoyed your stay. Thank you for taking the time to provide us with your feedback.

10/10 - 훌륭해요

Christy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Malik Said 님, 2024년 2월 5일
We are glad to hear that you enjoyed your stay. Thank you for taking the time to provide us with your feedback.

8/10 - 좋아요

Eduardo

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 5박 숙박함
답변 제공: Malik Said 님, 2024년 2월 5일
We are glad to hear that you enjoyed your stay. Thank you for taking the time to provide us with your feedback.

8/10 - 좋아요

Lorissa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Malik Said 님, 2024년 2월 5일
We are glad to hear that you enjoyed your stay. Thank you for taking the time to provide us with your feedback.