스튜디오, 킹사이즈침대 1개 (Premier City View) | 이탈리아 프레떼 시트, 고급 침구, 객실 내 금고, 책상

더 로열 소네스타 워싱턴 DC 듀폰 서클 여행 후기

4.5 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 494개" "
평점 8 - 좋아요. 1001개 이용 후기 중 247개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 126개" "
평점 4 - 별로예요. 1001개 이용 후기 중 72개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 62개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Sang Min

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 3박 숙박함

8/10 - 좋아요

ARNY

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel with great staff and service. Fantastic location on a quieter street just off DuPont Circle which is a wonderful area with metro stop and buses. Don’t bother getting the “breakfast included” option because it’s just a dollar amount voucher and doesn’t seem to represent any saving with respect to the restaurant menu. Also surprised that they changed our towels after one night when we specifically hung them up to dry.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 23일
Arny, it sounds like your time at The Royal Sonesta Washington DC Dupont Circle largely met your expectations, with our team members' service and prime location being highlights. We appreciate your feedback regarding the breakfast option and will certainly review this. Regarding your towels, we aim to provide top-notch service, but we see how this action may have not fully aligned with your needs. We'll work on better communicating our green initiatives with guests. We hope to welcome you back next time you're in the Dupont Circle area.

10/10 - 훌륭해요

Natalia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location, great price on Expedia, friendly staff.close to the metro and DuPont circle
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 21일
Natalia, thank you for sharing your experience at The Royal Sonesta Washington DC Dupont Circle. We are thrilled to hear you enjoyed our prime location and the value you received booking through Expedia. Your commendation for our friendly team members is much appreciated. We can't wait to welcome you back for a visit to the metro and delightful DuPont Circle again soon.

10/10 - 훌륭해요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location, quiet and accessible to metro, etc.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 21일
Kathleen, we're thrilled to hear that you found the location of The Royal Sonesta Washington DC Dupont Circle ideal and appreciated the easy access to local transport. Thank you for sharing your experience, and we are looking forward to welcoming you back in the future.

10/10 - 훌륭해요

Stanley 님, Calgary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This location was better than we could ever imagine. Quiet area, huge room, great restaurant and bar, lots of restaurants nearby, coffee shops, walking distance to major sites.
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 19일
Stanley, we're thrilled to hear that The Royal Sonesta Washington DC Dupont Circle exceeded your expectations! We appreciate your compliments about our location, spacious rooms, and on-site dining options. It's also great to know our proximity to notable city attractions enhanced your stay. We look forward to welcoming you back for another remarkable experience in the future.

10/10 - 훌륭해요

James C

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would have liked a bedside alarm clock. But hot shower & chocolate goodies made up for it. Thanks!
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 18일
James, it's delightful to read your positive comments about The Royal Sonesta Washington DC Dupont Circle. We appreciate you sharing your satisfaction with the hot showers and tasty chocolate treats. Your suggestion regarding the bedside alarm clock is taken into consideration. Thank you, and we hope to welcome you again soon.

4/10 - 별로예요

James

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스
Staff were not personable
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 16일
James, it is disheartening to hear that our team members didn't meet your expectations on your recent visit. We pride ourselves on delivering a warm and welcoming experience for all our guests. Your feedback will be valuable in ensuring that we improve and strive for a superior level of customer service in future.

10/10 - 훌륭해요

Rex 님, Honolulu

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Yes!
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 24일
Rex, it's fantastic to hear about your positive experience at The Royal Sonesta Washington DC Dupont Circle. We're glad we met your expectations and we're looking forward to your next visit!

10/10 - 훌륭해요

Marisa

Great
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 16일
Marisa, we're thrilled to hear you had a wonderful experience at The Royal Sonesta Washington DC Dupont Circle. We look forward to welcoming you back on your next visit to the area!

2/10 - 너무 별로예요

Christof

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 10일
Christof, we regret to see that your experience didn't meet your expectations. We take all feedback seriously and would appreciate any additional details that would help us improve. Please feel free to share more about your stay. We strive to provide top-notch service and are eager to address any issues you may have encountered.

10/10 - 훌륭해요

Jasmine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location, easy to get to metro and all tourist attractions.
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 9일
Jasmine, thank you for taking the time to share your experience. We're delighted to hear that The Royal Sonesta Washington DC Dupont Circle's prime location made your visit convenient and accessible to all local attractions. We hope to serve you again on your next trip to the area.

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean with spacious room.
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 9일
Michael, we're thrilled to hear that your stay at The Royal Sonesta Washington DC Dupont Circle met your expectations. We pride ourselves in maintaining clean accommodations and spacious rooms for our guests to enjoy. We look forward to welcoming you back in the future.

2/10 - 너무 별로예요

Bernard

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My advice to anyone is NEVER use expedia.com to book a hotel. You will be robbed. Terrible service. I would not refer them.if someone paid me too. Thank you
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 11일
Bernard, it's unfortunate to hear about your dissatisfaction with your booking experience. We understand your frustration. For issues outside our control, such as booking procedures, we advise guests to directly take their concerns to the service provider. Our goal is to ensure a seamless stay and we hope for an opportunity to provide you with a more positive experience in the future.

6/10 - 괜찮아요

Rabih

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 7일
Thank you for taking the time to share your feedback, Rabih.While we're glad to hear you found your stay to be agreeable, we regret to hear your experience with us was anything less than perfect. We've shared your feedback with the appropriate members of our team and look forward to hosting you again so that we can share a more positive stay with you.

10/10 - 훌륭해요

Steven 님, Mount Holly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was in a nice and safe neighborhood. I found our room to be spacious and quiet. The bagel place across the street has been there for 36 years!
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 5일
Steven, we're thrilled to hear that you appreciated the serene and secure surroundings of The Royal Sonesta Washington DC Dupont Circle. We're also delighted to know that you enjoyed our peaceful and roomy accommodations. Isn't it fantastic having such a time-honored bagel spot just a stone's throw away? We can't wait to welcome you back for another memorable stay.

10/10 - 훌륭해요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We lucked out booking here. We were visiting from NYC for a relative’s birthday party and the hotel was amazing in every way from the helpful staff to the great room. Bonus points for being in such a convenient location! Will definitely stay here again on our next trip to DC!
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 2일
Stephen, it's wonderful to hear your stay at The Royal Sonesta Washington DC Dupont Circle exceeded expectations! We're thrilled that our team members made a positive impact and contributed significantly towards your experience. Our convenient location is indeed a major plus point we're glad came in handy for you. It sounds like we will be your top choice when in the city, and we can't wait to welcome you back on your next trip to DC!

6/10 - 괜찮아요

Kirk

연인과의 여행
We liked the large room. But there was no seating except a swivel desk chair! We missed having a couple of upholstered armchairs to relax in while reading or watching TV.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 2일
Kirk, it's encouraging to hear you appreciated the spaciousness of the room at The Royal Sonesta Washington DC Dupont Circle. We understand the importance of comfortable seating options to enhance the overall experience. Your insights will definitely be shared with our team members for thoughtful considerations in the future. Thank you for sharing your feedback with us.

10/10 - 훌륭해요

Bianca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 31일
Bianca, it's fantastic to see your top rating! It seems The Royal Sonesta Washington DC Dupont Circle met your expectations, and that's simply wonderful to hear. We'd be more than happy to welcome you back for another excellent experience in the future. Thank you for your review!

10/10 - 훌륭해요

michele

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel in a very walkable area Lots of restaurants on the street & the metro is a 7 minute walk
2024년 3월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 3월 27일
Michele, thank you for your wonderful feedback. We're delighted to know that your stay at The Royal Sonesta Washington DC Dupont Circle was enjoyable and you found our location convenient with its easy access to many dining options and public transport. Our team members are here to make your next visit even better.

10/10 - 훌륭해요

Valerie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a Wonderfu stay. Room was great!! Staff very friendly and helpful!
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Valerie, it's delightful to hear you enjoyed your stay at The Royal Sonesta Washington DC Dupont Circle! We're thrilled you found your room to be up to standard and our team members to be welcoming and supportive. We hope to welcome you back in the near future.

10/10 - 훌륭해요

Ruth Elaine 님, Fort Myers

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff made all the difference to make our stay wonderful. Would definitely stay here again.
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 23일
Ruth, thank you for sharing your experience. It's wonderful to learn you had a fantastic stay at The Royal Sonesta Washington DC Dupont Circle, and our team members greatly contributed to this. We're thrilled to hear that you would choose to stay with us again. We look forward to welcoming you back.

10/10 - 훌륭해요

Jeffrey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 8박 숙박함
답변 제공: Customer Service 님, 2024년 3월 22일
Jeffrey, it makes our day to hear that your stay at The Royal Sonesta Washington DC Dupont Circle met your expectations. We genuinely can't wait to provide you with another exceptional experience on your next trip to our nation's capital.

10/10 - 훌륭해요

Brianna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
While the hotel itself is undoubtedly lovely, my favorite part of my stay at the Royal Sonesta had to be the Front Desk staff! Both agents that helped me out were knowledgeable, kind and efficient.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Brianna, it pleases us greatly that your stay at The Royal Sonesta Washington DC Dupont Circle was such a delight. It's heartening to hear that our team members at the front desk were able to assist you knowledgeably and efficiently. We strive to maintain this level of service excellence and your experience only reinforces this. We're looking forward to welcoming you back.

10/10 - 훌륭해요

Georges

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
2024년 3월에 8박 숙박함
답변 제공: Customer Service 님, 2024년 3월 19일
Georges, it brings us joy to know that you appreciated the strategically situated Royal Sonesta Washington DC Dupont Circle. We are delighted it enhanced your stay. We aim to provide the best for our guests, and your feedback encourages us. We look forward to seeing you again.

6/10 - 괜찮아요

Dara 님, Swampscott

가족 여행
I have no idea what the $30 daily fee is for Very average hotel Rooms small Will find another option next time
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 18일
Dara, thank you for voicing your concerns. We're disappointed to hear that some aspects of your stay did not meet your expectations, especially with regard to room size. As for the daily fee, it usually covers various hotel amenities to further enhance guest experience. We'd welcome an opportunity to make up for this during your next visit in hopes of providing you with a more enjoyable stay.

2/10 - 너무 별로예요

Clive

Scam. Having already paid, i was charged $35 on checkout as a “destination fee” supposedly for two generic bottles of water in the room. Complete scam. Never staying at Sonesta hotels again.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 15일
Clive, it's unfortunate to hear about your disappointment regarding the additional charge. These destination fees are for numerous on-site amenities and are standard across many establishments. We regret any misunderstanding and will endeavor to provide clearer information in the future. We hope you will consider us again and allow us an opportunity to demonstrate our commitment to guest satisfaction.

10/10 - 훌륭해요

Benoit

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hôtel propre et calme bien situé tout près d’une station de métro. Nous avons bien aimé notre séjour 🙂
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 11일
Benoit, it's wonderful to hear that you enjoyed your stay at The Royal Sonesta Washington DC Dupont Circle. We're pleased you found our location convenient and appreciated the tranquility of our venue. We look forward to serving you again.

8/10 - 좋아요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Nice room. Bathtub faucet dripped continuously during our stay.
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 8일
Patricia, it’s delightful to hear you appreciated the excellent location and enjoyed your room at The Royal Sonesta Washington DC Dupont Circle. We regret to learn about the faucet issue in your bathroom, but we appreciate you letting us know. Our maintenance team is always on hand to address such matters swiftly. Thank you for your review, and we look forward to hosting you again.

10/10 - 훌륭해요

aynara

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy limpia y facil asequible a muchos restaurantes que pude ir caminando .
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 4일
Aynara, estamos encantados de saber que disfrutó de su estancia en The Royal Sonesta Washington DC Dupont Circle. Nos complace que haya apreciado la limpieza de nuestro hotel y que nuestra ubicación le permitiera explorar la diversidad culinaria de la zona. Esperamos tener el placer de darle la bienvenida nuevamente en el futuro.

10/10 - 훌륭해요

Samaria

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just do it and make sure you get yourself a spa suite. You deserve it.
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 28일
Samaria, we appreciate your glowing feedback! It's wonderful to hear you enjoyed our luxurious spa suite at The Royal Sonesta Washington DC Dupont Circle. Everyone does deserve a bit of indulgence! We look forward to having the pleasure of welcoming you back in the near future. Safe travels until we meet again.

2/10 - 너무 별로예요

katherine

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 28일
Katherine, it's concerning to see your rating without any detailed feedback. We take all ratings seriously and would appreciate an opportunity to understand your experience better. We're dedicated to addressing any shortcomings and invite you to share specifics of your stay, so we can work to improve. We hope to have another chance to serve you in the future.

4/10 - 별로예요

Tom

2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Thank you for sharing your feedback, Tom.It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.

2/10 - 너무 별로예요

Graciella

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
We appreciate your feedback, Graciella.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

8/10 - 좋아요

Matthew J

2024년 2월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Matthew J, thank you for choosing to stay at The Royal Sonesta Washington DC Dupont Circle. Your rating is appreciated and we're delighted to know you enjoyed your stay. We welcome you back on your next trip to DC. Safe travels!

8/10 - 좋아요

Rob

2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 21일
Rob, it's fantastic to know that you enjoyed your stay at The Royal Sonesta Washington DC Dupont Circle. We appreciate your support and look forward to your next visit.

4/10 - 별로예요

Jason

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
$25 early checkin charge at 1.30pm! Saw 2 other guest that were both minorities who weren’t charged for early checkin even though they were checking in at the same time
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 14일
Jason, it's unfortunate to hear that your recent check-in experience didn't meet your expectations. While we do have policies in place for early arrivals, we strive to ensure fair treatment of all guests. Any perceived disparity is certainly not representative of our commitment to equality and inclusiveness. We appreciate your feedback and will use it to keep improving our services.

8/10 - 좋아요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We found that the hot water was inconsistent, sometimes barely warm.
2024년 2월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 2월 13일
James, it's regrettable to hear about some inconsistencies you experienced with the temperature of your water. We aim to provide a seamless experience for all our guests and we apologize for falling short this instance. Nonetheless, thank you for choosing The Royal Sonesta Washington DC Dupont Circle. Your valuable feedback is already propelling us to further improve our amenities. We hope you'll grant us another opportunity to serve you in the future, promising a much more satisfactory stay.

10/10 - 훌륭해요

LaMarr 님, Washington

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
From check in to check out every moment was excellent!!! I will be coming back again
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 11일
Lamarr, we're thrilled that every moment at The Royal Sonesta Washington DC Dupont Circle was excellent for you. We are especially grateful for your highlight on our seamless check-in and check-out process. We look forward to welcoming you back on your next visit.

2/10 - 너무 별로예요

Rosemary

연인과의 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
No hot water and shower didn’t work, maintenance guy was no help basically took off the shower head and told us to shower that way or use the tub however didn’t have no hot water. We were in hurry given we tickets to a concert and the only reason we came into town. Had to go to show without showering after running all day and a walk in the city upon arrival. Manager offered to take on the drinks, which was one a piece smh! Rooms are dated! No real place for doggies to do their business or disposable of poopy bags. I got a suite room for three of us, my son didn’t have sheets, pillow or blanket for the pull out. Privacy doors didn’t close they were broke! Currently looking for a refund and I keep getting the run around! Manager offered a small discount but this mess up our plans and we paid for functioning room.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 12일
Hello Rosemary,We're truly sorry to hear about your disappointing experience with us, and we appreciate you bringing this to our attention. Our manager will be reaching out to you in hopes of having the opportunity to regain your trust and address your concerns. We're eager to provide you with a more positive experience in the future.

10/10 - 훌륭해요

Wenqi

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Wenqi, thank you for your 5-star rating of The Royal Sonesta Washington DC Dupont Circle on Expedia. We're pleased to see you had a positive stay with us. Looking forward to the opportunity to welcome you back in the future. Safe travels until then.

10/10 - 훌륭해요

Kara 님, Greensboro

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Multiple stays over the past few months for work. Always a great experience and very helpful staff!
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 8일
Kara, it's wonderful to hear that your repeated stays at The Royal Sonesta Washington DC Dupont Circle have been consistently enjoyable! We're pleased that our team members have been of great assistance to you. Thank you for your review; we look forward to welcoming you back during your future work travels.

8/10 - 좋아요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stay was ok. Hotel was clean, modern decor but parts were dated. Stayed for a weekend vacation in February. Selected because of price and reviews.
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 4일
Daniel, thank you for choosing The Royal Sonesta Washington DC Dupont Circle for your weekend getaway. We're glad to know you appreciated the cleanliness of our facilities, contemporary style, and favorable rates. We also continue to work on making enhancements to our hotel. Your feedback provides a valuable perspective that helps inform these improvements. Come back soon as we'd love to show you our continuous commitment to guest satisfaction.

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice property
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 1일
William, we're thrilled to hear that you enjoyed your stay at The Royal Sonesta Washington DC Dupont Circle. Thank you for sharing your positive feedback. We're looking forward to welcoming you back soon.

8/10 - 좋아요

Danielle

2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Danielle, we're thrilled to know you had a good experience at The Royal Sonesta Washington DC Dupont Circle. Although there were no specific comments in your review, we'd love to hear more about your stay with us next time to ensure we're doing our absolute best. We hope to welcome you back soon. Safe travels until then!

8/10 - 좋아요

Megan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to Dupont circle metro. Breakfast was great at restaurant inside.
2024년 1월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 1월 28일
Megan, your words are very much appreciated. We're thrilled to know you enjoyed the advantageous location of The Royal Sonesta Washington DC Dupont Circle and the breakfast at our in-house restaurant. Our team is dedicated to providing an exceptional dining experience and a prime location for our guests. We can't wait to welcome you back again on your next visit to D.C.!

10/10 - 훌륭해요

Rodrigo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great spacious rooms. Very clean
2024년 1월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 22일
Rodrigo, thank you for your review. It's heartening to hear that you appreciated the ample room and cleanliness of The Royal Sonesta Washington DC Dupont Circle. We're looking forward to welcoming you back.

6/10 - 괜찮아요

Marletia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The stay was perfect but the price during was a lot i couldn’t do anything I wanted to do
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 22일
Marletia, it's great to hear that your stay at The Royal Sonesta Washington DC Dupont Circle was perfect. We are aware of your concerns regarding the pricing, and we try to offer the most competitive rates while providing the best value and comfort for our guests. We hope this would not deter you from considering a future visit with us.

10/10 - 훌륭해요

Joel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dolores and Karla made our trip easier. They were more than helpful and kind. Hotel should be considered a 5 star all the way. We'll be back...
2024년 1월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 19일
Joel, it's terrific to learn that Dolores and Karla had a significant impact on making your experience at The Royal Sonesta Washington DC Dupont Circle seamless. Our team members genuinely strive to exceed the expectations of our guests. We're thrilled to hear we've achieved that mark with you and genuinely appreciate your high praise. We eagerly await your return visit!

4/10 - 별로예요

Alexandria

좋아요: 직원 및 서비스, 객실의 편안함
Mostly Cons, but some notable Pros
Overall, this stay was “ok” but this hotel room was annoyingly frustrating. This review is for the king suite with premier city view. Pros: The hotel lobby was clean, well decorated, and it smelled good. The workers were nice and professional and I didn’t have to wait very long to check in. The best part of the stay was that the linens were good. I am very sensitive about bedding due to allergies. I didn’t wake up with skin irritation or stuffy nose, which is a HUGE plus and *almost* negates all the downsides. Cons: the decor was nice, but everything was so super inconvenient. It took some time to figure out the lights, as they all had different kinds of switches. The room overall was not as clean as it could have been. The carpet needed vacuumed along the sides of the room as there were crumbs all around. The TV remote did not work and we couldn’t switch over to the HDMI port, so don’t plan on bringing a streaming device. There were NO USB ports near the bed. They did have plugs, but the lack of built in USB ports near the bed was a complete surprise as I didn’t take an adapter with me. They did have built in USB across the room, but if you plan on charging your phone overnight, you will have to walk over to turn your alarm off. The view was okay, mostly the building across the street. But we could see part of the Washington monument which was cool. The bathroom was just regular, small, and there weren’t bathrobes though the description said there would be.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 15일
Alexandria, it's discerning to read that your stay was merely satisfactory. We appreciate you pointing out the positives such as our clean and well-kept lobby, our professional team members, and our hypoallergenic bedding - all of which endeavored to make your stay a comfortable one.We lament the fact that your room didn't fully live up to your expectations due to issues with convenience and cleanliness. We're also sorry to hear you experienced difficulties with our lighting, television facilities, and charging ports. Besides, we understand the disappointment about the absence of bathrobes.Rest assured, all your feedback has been duly noted and will be considered for future improvements. We're confident that given another opportunity, we can provide a stay that more closely aligns with your expectations.

8/10 - 좋아요

Jessica

좋아요: 청결 상태, 직원 및 서비스
Decent not amazing though
Overall decent hotel. Kind of awkward giant mirror in the room next to the bed. Room seemed a tad small or the furniture just didn’t fit the space. Comfortable but stuffy in the room. Staff was friendly. In my opinion not worth the price we paid.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Jessica, it's uplifting to know you had a comfortable stay at The Royal Sonesta Washington DC Dupont Circle. Your feedback on the room layout and ambiance gives us valuable insights for continuous improvement. We're glad our friendly team members were able to contribute to your overall experience. Please remember, there are a variety of rooms available that may better suit your needs and preferences. We hope to welcome you back in the future to demonstrate our commitment to value for money and comfort.