객실 내 금고, 책상, 노트북 작업 공간, 암막 커튼
예약 가능 여부 확인

퀄리티 인 마운트버논 여행 후기

2.5 out of 5
퀄리티 인 마운트버논
7212 Richmond Hwy, Groveton, Alexandria, VA

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 303개" "
평점 8 - 좋아요. 1002개 이용 후기 중 379개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 192개" "
평점 4 - 별로예요. 1002개 이용 후기 중 76개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 52개" "

7.8/10

청결 상태

8.4/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

Lee 님, Seongnam, Korea

simple, good
clean room, staffs were kind. good location to DC with a rent car, simple breakfast as expected, many restaunrats near the inn, 24 hour open Denny's in front of the inn(I had breakfast at Denny's two times since the breafast from Quality inn was too simple though not bad), silent at night. there was a pool but not open. LAN port at each room shows good internet connection. wireless internet was a little slow but better than damm AT&T 4G. recommend this inn to whom doesn't expect too much at that price

2/10 - 너무 별로예요

Arwen

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very old, bathroom has several leakage(the front still gave us the room even they were aware of the leakage), smelly, would never return
2024년 4월에 3박 숙박함
답변 제공: Christy 님, 2024년 4월 22일
Thank you for your feedback. We apologize for the conditions you mentioned, not what we want you to remember of your stay with us. When bought to us we immediately moved your room when one became clean. Your comments have been submitted to the department heads in charge and we do hope you will return to see we can do better.

8/10 - 좋아요

Abdul

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Good property for short stays. Not great for long-term stays.
2024년 4월에 1박 숙박함
답변 제공: Christy 님, 2024년 4월 22일
Thank you for your feedback which is very important to us; it helps us to understand what you expect in your lodging needs.

6/10 - 괜찮아요

El negro

아이를 동반한 가족 여행
El aire acondicionado de mi habitación hacía un ruido q no pude dormir
2024년 4월에 1박 숙박함
답변 제공: Christy 님, 2024년 4월 22일
Thank you for choosing to stay with us. We appreciate that you selected us. We apologize for the issues you discovered in your room, and we thank you for letting us know about them; we do wish you had let us know during your stay so that we could have taken care of them or moved you to a different room. We do hope to see you again.

10/10 - 훌륭해요

ALLEN 님, LOCUST GROVE

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
all
2024년 3월에 2박 숙박함
답변 제공: Christy 님, 2024년 4월 16일
Thank you for staying with us. We know you had a choice and you choose us And we also appreciate your awesome survey 5/5's. We do hope to see you again soon.

4/10 - 별로예요

Chris

Keys dod not work to room.
2024년 4월에 1박 숙박함
답변 제공: Christy 님, 2024년 4월 16일
Thank you for your feedback. We apologize for the conditions you mentioned such as the keys not working, not what we want you to remember of your stay with us. Your comments have been submitted to the department heads in charge and we do hope you will return to see we can do better.

8/10 - 좋아요

Joan

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I liked it's cleanliness, quiet neighborhood, friendly and helpful staff.
2024년 4월에 1박 숙박함
답변 제공: Christy 님, 2024년 4월 14일
Thank you for sharing with us your experience as our guest, it was our pleasure to have you as our guest and we hope to see you again.

8/10 - 좋아요

Aswin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good enough for a night. Old but Tidy place.
2024년 4월에 1박 숙박함
답변 제공: christy 님, 2024년 4월 6일
Thank you for sharing with us your experience as our guest, it was our pleasure to have you as our guest and we hope to see you again.

10/10 - 훌륭해요

Nataliia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was clean, the staff was polite and friendly
2024년 4월에 1박 숙박함
답변 제공: Christy 님, 2024년 4월 6일
Thank you for the rating that you gave us we appreciate you as our guest

8/10 - 좋아요

Alexis

좋아요: 청결 상태, 직원 및 서비스
Good hotel for a quick stay over. Don’t go with high expectations but it did meet the need for my visit and overall I was pleased.
2024년 3월에 1박 숙박함
답변 제공: Christy 님, 2024년 4월 5일
Thank you for sharing with us your experience as our guest, it was our pleasure to have you as our guest and we hope to see you again.

6/10 - 괜찮아요

AMRISH

별로예요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Christy 님, 2024년 4월 5일
Thank you for the rating that you gave us we appreciate you as our guest

4/10 - 별로예요

Prathamesh

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Christy 님, 2024년 3월 26일
Thank you for your rating of our location. We appreciate it when our guests take time to let us know how they felt during their stay. Although you did not give us feedback I can see from the rating you were not happy with our facilities; I apologize we did not meet your standards and wish we had. Please know it is never our intention to dissatisfy our guests. If you do return we can show you we can do better.

6/10 - 괜찮아요

roshan

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Card kept not working
2024년 3월에 1박 숙박함
답변 제공: Christy 님, 2024년 3월 24일
Thank you for your feedback. We apologize for the conditions you mentioned, not what we want you to remember of your stay with us. Your comments have been submitted to the department heads in charge and we do hope you will return to see we can do better.

8/10 - 좋아요

Clay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Facilities are a little run down, but still working well. Great price and nice staff in an area where you will either pay significantly more for slightly better, or slightly less for horrible.
2024년 3월에 1박 숙박함
답변 제공: Christy 님, 2024년 3월 23일
Thank you for your feedback which is very important to us; it helps us to understand what you expect in your lodging needs.

4/10 - 별로예요

Troy

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The breakfast area was not well staffed and food was not replaced when it ran out. The walls are paper thin and you could hear detailed conversations as people walked by the room. From the room above me had a child that was running from one end of their room until the other well past 10:30 and I could hear each stomp of their feet. I was charged for towels that I allegedly took because the house keeping staff could not count the number of towels left in the room after I checked out. Spent an hour trying to get in contact with someone to have the charges reversed. At this time, they still have not been reversed.
2024년 3월에 1박 숙박함
답변 제공: Christy 님, 2024년 3월 30일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. As we spoke on 03/25/2024 and made adjustments to your credit card an explained it takes 7 business days for credited back to the card is what was done I'm sorry it haven't reach you yet I'm sure it will come to you soon I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Althea L

2024년 3월에 3박 숙박함
답변 제공: Christy 님, 2024년 4월 12일
Thank you for sharing with us your experience as our guest, it was our pleasure to have you as our guest and we hope to see you again.

2/10 - 너무 별로예요

Pegah

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In the room and breakfast area had very bad smell!!!
2024년 3월에 2박 숙박함
답변 제공: carmen 님, 2024년 3월 19일
We apologize that you felt here was an Oder to theses areas thankyou for your feedback.

8/10 - 좋아요

Anna

좋아요: 청결 상태, 직원 및 서비스
The building needs a renovation. But the hotel for a short period is ok.
2024년 3월에 2박 숙박함
답변 제공: carmen 님, 2024년 3월 19일
Thank you for your suggestions to our location,and sharing; renovation is something that is constant it never sleeps.

6/10 - 괜찮아요

Anita

별로예요: 직원 및 서비스
2024년 3월에 3박 숙박함
답변 제공: carmen 님, 2024년 3월 19일
thankyou for rating our location we sadden that you gave us a 3 out of 5and hope we can do better next time.

6/10 - 괜찮아요

John

Staff was very pleasant
2024년 3월에 3박 숙박함
답변 제공: carmen 님, 2024년 3월 19일
your feedback is important

8/10 - 좋아요

CUONG

2024년 3월에 1박 숙박함
답변 제공: christy 님, 2024년 3월 30일
Thank you for sharing with us your experience as our guest, it was our pleasure to have you as our guest and we hope to see you again.

10/10 - 훌륭해요

Lostat

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location. Easy to get in and out.
2024년 2월에 3박 숙박함
답변 제공: Christy 님, 2024년 3월 6일
Thank you for your positive review and the recommendation of our location. We appreciate you as our guest and hope to see you again.

10/10 - 훌륭해요

Janina 님, WESTFIELD

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a great place to stay. My family was happy.
2024년 3월에 1박 숙박함
답변 제공: Christy 님, 2024년 3월 4일
Thank you for sharing with us your experience as our guest, it was our pleasure to have you as our guest and we hope to see you again.

10/10 - 훌륭해요

Joseph

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Christy 님, 2024년 3월 3일
Thank you for staying with us. We know you had a choice and you choose us And we also appreciate your awesome survey 5/5's. We do hope to see you again soon.

8/10 - 좋아요

Mohammad

2024년 2월에 1박 숙박함
답변 제공: Christy 님, 2024년 3월 23일
Thank you for sharing with us your experience as our guest, it was our pleasure to have you as our guest and we hope to see you again.

8/10 - 좋아요

abeba

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Christy 님, 2024년 2월 13일
Thank you for the rating that you gave us we appreciate you as our guest

10/10 - 훌륭해요

Graham

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Will definitely be coming back. It was exactly what we needed and I would recommend the hotel to anyone. The staff were excellent and please make sure this is relayed to the hotel’s management. Thank you.
2024년 2월에 9박 숙박함
답변 제공: Christy 님, 2024년 2월 13일
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn Mount Vernon and the services we provide for our valued Customer's.. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. We cant wait to see you again.

8/10 - 좋아요

DeeAnne

가족 여행
좋아요: 편의 시설/서비스
Staff was friendly, and accommodations were adequate. Is quite dated.
2024년 2월에 1박 숙박함
답변 제공: Christy 님, 2024년 2월 10일
Thank you for sharing with us your experience as our guest, it was our pleasure to have you as our guest and we hope to see you again.

10/10 - 훌륭해요

Nikki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was super noce
2024년 2월에 1박 숙박함
답변 제공: Christy 님, 2024년 2월 10일
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words

10/10 - 훌륭해요

Juan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Christy 님, 2024년 2월 7일
Thank you for the rating that you gave us we appreciate you as our guest

6/10 - 괜찮아요

Lyaja

연인과의 여행
좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: CHRISTY 님, 2024년 1월 19일
Thank you for your rating of our location. We appreciate it when our guests take time to let us know how they felt during their stay. Although you did not give us feedback I can see from the rating you were not happy with our facilities; I apologize we did not meet your standards and wish we had. Please know it is never our intention to dissatisfy our guests. If you do return we can show you we can do better.

10/10 - 훌륭해요

Jose j

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you so much for everything was great..
2024년 1월에 1박 숙박함
답변 제공: Christy 님, 2024년 1월 19일
Thank you for your positive review and the recommendation of our location. We appreciate you as our guest and hope to see you again.

10/10 - 훌륭해요

Ivy

좋아요: 숙박 시설 상태 및 시설
Excellent Services
2024년 1월에 1박 숙박함
답변 제공: Christy 님, 2024년 1월 12일
Thank you for your positive review and the recommendation of our location. We appreciate you as our guest and hope to see you again.

4/10 - 별로예요

Charles

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The worst Quality Inn ever
Horrible experience! Worst Quality Inn i have been to and i have been to several over my many years of travels! They keep 2 towels per 2 adults and when you ask for towels, they 1st pick up the one you have, go wash and dry it and come back with the towels barely dried! The breakfast is horrible, only protein food they have is hard boiled eggs left in the refrigerator! Needless to say, I'll never visit them again!
2024년 1월에 2박 숙박함
답변 제공: Christy 님, 2024년 1월 8일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Christy 님, 2024년 1월 8일
Thank you for staying with us. We know you had a choice and you choose us And we also appreciate your awesome survey 10/10's. We do hope to see you again soon.

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ok
good to stay.
2023년 12월에 1박 숙박함
답변 제공: Christy 님, 2024년 1월 7일
Thank you for your review. We are happy you enjoyed your stay. We would love to know how to change the guest survey ratings from 8 to 10's. Any suggestion for us please provide to us so we can do better. Hope to accommodate your stay needs in the future.

10/10 - 훌륭해요

Tanisha

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is older and run down, but surprisingly clean. The staff was amazing and there is 24-hour security.
2023년 12월에 1박 숙박함
답변 제공: Christy 님, 2024년 1월 7일
Thank you for the rating that you gave us we appreciate you as our guest

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quality Inn Stay
2023년 12월에 1박 숙박함
답변 제공: Christy 님, 2023년 12월 31일
Thank you for your positive review and the recommendation of our location. We appreciate you as our guest and hope to see you again.

2/10 - 너무 별로예요

Michelle

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Christy 님, 2023년 12월 30일
Thank you for your rating of our location. We appreciate it when our guests take time to let us know how they felt during their stay. Although you did not give us feedback I can see from the rating you were not happy with our facilities; I apologize we did not meet your standards and wish we had. Please know it is never our intention to dissatisfy our guests. If you do return we can show you we can do better.

6/10 - 괜찮아요

Sayed

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: Christy 님, 2023년 12월 29일
Thank you for your rating of our location. We appreciate it when our guests take time to let us know how they felt during their stay. Although you did not give us feedback I can see from the rating you were not happy with our facilities; I apologize we did not meet your standards and wish we had. Please know it is never our intention to dissatisfy our guests. If you do return we can show you we can do better.

10/10 - 훌륭해요

PHYLLIS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Christy 님, 2023년 12월 21일
Thank you for your review. We are happy you enjoyed your stay and hope to accommodate your stay needs in the future.

6/10 - 괜찮아요

Veronica

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Twice as Nice
Checking in was super easy. At the counter, our room was switched to one slightly bigger. I stayed here once before so it was nice to return. Breakfast was okay. Want more to eat? Denny's is located right across the way!!!
2023년 12월에 1박 숙박함
답변 제공: Christy 님, 2023년 12월 17일
Thank you for sharing with us your experience as our guest, it was our pleasure to have you as our guest and we hope to see you again.

6/10 - 괜찮아요

Jean

2023년 12월에 1박 숙박함
답변 제공: Christy 님, 2023년 12월 9일
Thank you for your rating of our location. We appreciate it when our guests take time to let us know how they felt during their stay. Although you did not give us feedback I can see from the rating you were not happy with our facilities; I apologize we did not meet your standards and wish we had. Please know it is never our intention to dissatisfy our guests. If you do return we can show you we can do better.

10/10 - 훌륭해요

Mikhail

답변 제공: Christy 님, 2024년 2월 7일
Thank you for your review. We are happy you enjoyed your stay and hope to accommodate your stay needs in the future.

10/10 - 훌륭해요

rebecca

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Parade trip
It was an older hotel but very clean and comfy. Staff was great.
2023년 12월에 1박 숙박함
답변 제공: Christy 님, 2023년 12월 8일
Thank you for sharing with us your experience as our guest, it was our pleasure to have you as our guest and we hope to see you again.

2/10 - 너무 별로예요

Steve

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Not a nice property to stay
2023년 11월에 2박 숙박함
답변 제공: Christy 님, 2023년 11월 24일
Thank you for your rating of our location. We appreciate it when our guests take time to let us know how they felt during their stay. Although you did not give us feedback I can see from the rating you were not happy with our facilities; I apologize we did not meet your standards and wish we had. Please know it is never our intention to dissatisfy our guests. If you do return we can show you we can do better.

10/10 - 훌륭해요

Ann

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, conveniently located and close to all amenities.
2023년 11월에 1박 숙박함
답변 제공: Christy 님, 2023년 11월 24일
Thank you for your review. We are happy you enjoyed your stay and hope to accommodate your stay needs in the future.

10/10 - 훌륭해요

Bob

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great. We appreciated the accommodations. The staff was friendly and helpful.
2023년 11월에 1박 숙박함
답변 제공: Christy 님, 2023년 11월 23일
Thank you for staying with us. We know you had a choice and you choose us And we also appreciate your awesome survey 5/5's. We do hope to see you again soon.Happy Holidays

10/10 - 훌륭해요

jaycion

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
love staying here
first semi bad room i’ve gotten in over 7 stays. but still no complaints. love staying here. multiple chairs and space in the room. beds and pillows are a 10/10 bathroom space 10/10 mirrors/lighting 10/10 tv size and channels 10/10
2023년 11월에 1박 숙박함
답변 제공: Christy 님, 2023년 11월 20일
Thank you for selecting to stay with us. We appreciate you as our guest; your rating of a 10 really is great and we hope to see you again soon.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not a good place to stay
Not a good place to stay. So dirty, different types of bugs present in the rooms.
2023년 11월에 1박 숙박함
답변 제공: CHRISTY 님, 2023년 11월 19일
Thank you for choosing to stay with us. We appreciate that you selected us. We apologize for the issues you discovered in your room, and we thank you for letting us know about them; we do wish you had let us know during your stay so that we could have taken care of them or moved you to a different room. We do hope to see you agai