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데이즈 인 바이 윈덤 시더 폴스 - 유니버스티 플라자 여행 후기

2 out of 5
데이즈 인 바이 윈덤 시더 폴스 - 유니버스티 플라자
5924 University Ave., US 63 and University Ave., Cedar Falls, IA

이용 후기

6.2
평점 10 - 훌륭해요. 1001개 이용 후기 중 148개" "
평점 8 - 좋아요. 1001개 이용 후기 중 279개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 240개" "
평점 4 - 별로예요. 1001개 이용 후기 중 180개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 154개" "

6.4/10

청결 상태

7.4/10

직원 및 서비스

6.2/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

8/10 - 좋아요

JIHUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Shailesh

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable bed, i slept very well.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Trisha

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was not clean at all. Absolutely unacceptable
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Patrick

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Asked operator the night before about breakfast time. He said 6 am. By the time I left at 6:30 , no one was there to bring breakfast.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Daniel 님, Madison

별로예요: 청결 상태
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Roberto 님, Bloomington

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Fitzgerald

별로예요: 편의 시설/서비스
Was a little off the Interstate I was travelling , good eating options around the property
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Craig

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My reservations were cancelled two days before by text saying they ran out of the room I booked and paid for a month earlier. After calling and complaining they hooked me up with a single bed. When I got to my room I found it to be dirty, the fire alarm wasnt there, the lock on the door was not there, and the air conditioning unit did not work. I asked for another room and they said sorry and I could check out for a refund. Not a good experience at all.
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Holly

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was absolutely HORRIBLE! The staff was RUDE, yelled at me, and called me dumb all because he said Expedia didn't send him the right room that id booked. It was so dirty inside, smelled like Marijuana, and the hotel room had blood on the wall! The staff also screamed at a guest that asked for his key to be rescanned bc it wouldnt work anymore. I felt very unsafe in this place! NOTHING lIke the pictures on booking site! Looks more like an hourly rate room would look like. DO NOT BOOK HERE!
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Holly

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk was very very rude! I booked a double bed and only had a single bed, had the receipt to show him and he yelled at me and told me i qas ceazy! There was blood on the wall and the whole building looked so dirty and smelled of Marijuana. He hung up on people calling the front desk and when someone came down and told him his key wouldnt work, the front desk guy yelled at him and told him he would do his key this time but he needed to leave his door open if he left again. They wouldn't give me a refund since i couldnt stay at the hotel since he said no more rooms were available. The hotel looked more like qn hourly rate then a weekend stay. Worse experience I've ever had at a hotel!
2024년 3월에 1박 숙박함

8/10 - 좋아요

Douglas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Not as nice as It looked in pictures.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Kenneth J.

2024년 2월에 1박 숙박함

4/10 - 별로예요

Alfred

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I asked for early check in, if possible. He said 2pm, as he didn't get cleaners until 12 noon. At 2 pm he says he told me 230.I decided to just wait in my car until 3. Hallways filthy. Bed skirt ripped, caulking in room terrible, smoke detector hanging down from wall. TV did not work.
2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Jessica

단체 여행, 연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is extremely disgusting!! There was food from previous people in the microwave!!
2024년 2월에 1박 숙박함

8/10 - 좋아요

Angie 님, West Des Moines

2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Dale

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Miserable
It was cold as hell no heat so it was miserable
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

DENNIS

출장 여행
별로예요: 직원 및 서비스, 객실의 편안함
Cold Reception
The room temperature in both rooms were cold. Tstat was raised to 80 degrees and room did not warm up during the 2 day stay. Fan speed would not increase. Room card key was not correct on check in and was returned to fix. Next day room key did not work again.
2024년 1월에 2박 숙박함

4/10 - 별로예요

Tracey 님, Spencer

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Lobby, stairs, and hallways very dirty as not vaccumed in quite some time. Had no heat in my room
2024년 1월에 2박 숙박함

2/10 - 너무 별로예요

Sean

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Heater in room didn’t work, they brought us a space heater. Room was dirty, cops taking care of fighting couple outside our door until 2am. Staff was nice.
2024년 1월에 3박 숙박함

4/10 - 별로예요

Michael

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

gary 님, napoleon

2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

leslie

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Got there they put us in a room that was not nasty, they changed our room heat didn't work. Our friends room had dead bugs all over it. We were completely disappointed and will never stay there again.
2024년 1월에 1박 숙박함

4/10 - 별로예요

Erik

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room hadnt been vacuumed, no TP in room, phone to front desk didn't work, no breakfast, (which if there were, wouldn't have touched it) Better than sleeping in my car.
2023년 12월에 1박 숙박함

4/10 - 별로예요

Kylie

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
my room was not cleaned completely. The toilet paper was nearly empty. Old water bottles on the floor, old rotting food in the fridge.
2023년 12월에 1박 숙박함

4/10 - 별로예요

Mary

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I literally waited in the lobby for 1 hour as there was confusion between travelocity and the new manager on site. I never had any problems staying at this hotel when it was under previous mgmt. The manager would not do anything to help me and the area outside my room was pilled high with boxes and junk. I don't know what it all is, from but I took pictures. I have stayed there countless times, but never again with the new mgmt!

6/10 - 괜찮아요

William

2023년 12월에 2박 숙박함

8/10 - 좋아요

Cayla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not to bad
It was quite clean and easily accessed
2023년 12월에 1박 숙박함

4/10 - 별로예요

Thomas

별로예요: 직원 및 서비스
Wow
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Tyler

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

4/10 - 별로예요

Nicole

출장 여행, 가족 여행
별로예요: 청결 상태
Area was nice. But when we arrived at 8pm the room wasnt completely clean. At check in the owner told us give them 20 minutes and so we went to eat came back and room still wasnt finished after 35 minutes. The owner came up and had to finish vacuuming and i used their cleaner and wrag to clean sink counter and tup. Other then that the stay was good
2023년 12월에 2박 숙박함

4/10 - 별로예요

victor

2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Jody

2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Jennifer

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Michelle B 님, 2023년 12월 4일
Thank you for taking the time to provide feedback about your stay. I apologize for the inconveniences you experienced. We'd like to know what issues you had while staying with us. We appreciate you staying with us.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
family
Decent place. Hallway needs to be vacuumed
2023년 11월에 1박 숙박함

4/10 - 별로예요

Julie

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
You get what you pay for so I wasn’t expecting much but at least the room could have been vacuumed. At least the beds were clean.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Eric

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

David

출장 여행
Stay here
The staff was, as always friendly the place was clean minus the inside of the microwave
2023년 11월에 4박 숙박함

6/10 - 괜찮아요

Darrell

좋아요: 직원 및 서비스
2023년 11월에 2박 숙박함

4/10 - 별로예요

Erika

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Fannette

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What I liked was the friendly staff. They made me feel as if I was part of their family. As I sat eating breakfast I noticed that the experience was not unique to me. I noticed the same friendly conversation with other guests. They asked about family members and how they are doing. That was very impressive! That atmosphere does not exist in most hotels that I have stayed in. The industry is about hospitality and that is what I experienced. I was in town for the high school playoffs and if our team makes it again I already know what hotel I will book with. Last but not least a special thank you to the staff member who helped my nephew make waffles, he is still talking about it! A place where children are welcomed and not treated like they are a pain…lol! I most certainly will return!!!

2/10 - 너무 별로예요

Jeffrey

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We checked in at 7:30 and they assigned us a room. Went to the room and no bedding, not cleaned and garabage on desk.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Lindsey

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

8/10 - 좋아요

steven

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

8/10 - 좋아요

Lukas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 5박 숙박함

4/10 - 별로예요

Bethany

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Michelle B. 님, 2023년 10월 28일
Thank you for staying with us and sharing your feedback. I apologize for your inconvenience. Please let us know how we could have provided a better stay for you.

10/10 - 훌륭해요

Elaine

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are unique with large interior windows.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Roymond 님, Griffin

2023년 10월에 3박 숙박함

8/10 - 좋아요

Sharon

가족 여행
별로예요: 숙박 시설 상태 및 시설
There were 4 of us but only 2 towels and wash cloths. Called the desk for more towels and wash cloths. Kiki said she eould send some up but no one ever showed. Made getting ready for the 4 of us a challenge.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Walter

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk lady that checked us in was amzing. She was kind, respectful, and very kind. The room price was very affordable. Very limited breakfast. Waffles, juice, cereal and toast and fresh fruit. The room was clean but it definitely a much older proprty. We had to plung our toilet everytime we flushed. It seemed to be an outsidd facing motel at one point in time and then they closed it off. But thats just my guess. Staff was great!
2023년 10월에 2박 숙박함
답변 제공: Michelle B 님, 2023년 11월 21일
Thank you for staying with us. We are happy you could stay with us. We have addressed all of the issues you’ve brought to our attention. We appreciate you.

10/10 - 훌륭해요

Jo

가족 여행
좋아요: 직원 및 서비스
Breakfast area was very messy and unclean. Lobby was run down. Linens and towels were good.
2023년 10월에 1박 숙박함
답변 제공: Mich 님, 2023년 11월 21일
Thank you for staying with us!! We are sorry we did not address the breakfast area and lobby to make sure everything was tidy.