룸, 퀸사이즈침대 2개, 금연 | 책상, 노트북 작업 공간, 암막 커튼, 무료 유아용 침대

보더스 인 & 스위츠 by 커블스톤 호텔 - 워털루/시다 폴스 여행 후기

2 out of 5

이용 후기

6.6
평점 10 - 훌륭해요. 323개 이용 후기 중 64개" "
평점 8 - 좋아요. 323개 이용 후기 중 94개" "
평점 6 - 괜찮아요. 323개 이용 후기 중 78개" "
평점 4 - 별로예요. 323개 이용 후기 중 45개" "
평점 2 - 너무 별로예요. 323개 이용 후기 중 42개" "

7.0/10

청결 상태

7.4/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

10/10 - 훌륭해요

Donovan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love it
2024년 3월에 1박 숙박함
답변 제공: jt 님, 2024년 4월 2일
Thank you for staying with us at Boarders in Waterloo, Iowa. We appreciate you taking the time to provide us with feedback about your recent stay with us and we value your feedback. We hope to see you again when you are in our area and again thank you for staying with us.

10/10 - 훌륭해요

James

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Breakfast options were great, staff was very friendly and price!
2024년 3월에 1박 숙박함
답변 제공: jt 님, 2024년 3월 23일
Thank you for staying with us at Boarders Inn and Suites in Waterloo, Iowa. We appreciate you taking the time to provide us with feedback about your recent stay with us and we value your feedback. We hope to see you again when you are in our area and again thank you for staying with us.

10/10 - 훌륭해요

Manohar 님, Oshkosh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy to get in and out. Many restaurants near by.
2024년 3월에 1박 숙박함
답변 제공: jt 님, 2024년 3월 13일
Thank you for staying with us at Boarders Inn and Suites in Waterloo, Iowa. We appreciate you taking the time to provide us with feedback about your recent stay with us and we value your feedback. We hope to see you again when you are in our area and again thank you for staying with us.

2/10 - 너무 별로예요

Zach

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Got to the hotel at about 12:30am. Went up to our room and both sheets were stained with nasty yellow all of the sheets. We went back down to the front desk and the gentleman decided to put us into a new room. We went up to the new room and there were people sleeping in it. Then, we proceeded to go back down and let the front desk there were people in that room. He then gave us new sheets and we had to make our own beds back in our original room. Both “new” sheets he gave us also have giant yellow stains on them and we had to find bedding between the 4 sets we had to find “clean sheets”. I will never stay here again this was a horrible experience
2024년 2월에 1박 숙박함
답변 제공: jt 님, 2024년 2월 19일
Thank you for staying with us at Boarders Inn and Suites in Waterloo, Iowa. We appreciate you taking the time to provide us with feedback about your recent stay with us and we value your feedback. We would like to apologize for any inconvenience you experienced during your stay with us and we hope you will give us another opportunity to make your next stay exceptional.

8/10 - 좋아요

Alex

2024년 2월에 1박 숙박함
답변 제공: jt 님, 2024년 3월 20일
Thank you for staying with us at Boarders in Waterloo, Iowa. We appreciate you taking the time to provide us with feedback about your stay with us and we value your feedback. We hope to see you again when you are in our area and again thank you for staying with us.

6/10 - 괜찮아요

Ashley

출장 여행
It’s decent
2023년 12월에 1박 숙박함
답변 제공: jt 님, 2024년 1월 25일
Thank you for staying with us at Boarders Inn and Suites in Waterloo, Iowa. We appreciate you taking the time to provide us with feedback about your recent stay with us and we value your feedback. We hope to see you again when you are in our area and again thank you for staying with us.

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: jt 님, 2024년 1월 25일
Thank you for staying with us at the Boarders Inn and Suites in Waterloo, Iowa. We appreciate you taking the time to provide us with feedback about your recent stay with us and we value your feedback. We hope to see you again when you are in our area and again thank you for staying with us.

10/10 - 훌륭해요

Autumn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was nice
2024년 1월에 1박 숙박함
답변 제공: jt 님, 2024년 1월 25일
Thank you for staying with us at the Boarders Inn and Suites in Waterloo, Iowa. We appreciate you taking the time to provide us with feedback about your recent stay with us and we value your feedback. We hope to see you again when you are in our area and again thank you for staying with us.

10/10 - 훌륭해요

Autumn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very nice
2024년 1월에 1박 숙박함
답변 제공: jt 님, 2024년 1월 8일
Thank you for staying with us at the Boarders Inn and Suites in Waterloo, Iowa. We appreciate you taking the time to provide us with feedback about your recent stay with us and we value your feedback. We hope to see you again when you are in our area and again thank you for staying with us.

10/10 - 훌륭해요

terrance

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff was very friendly and helpful.
2023년 12월에 1박 숙박함
답변 제공: JT 님, 2023년 12월 27일
Thank you for staying with us at Boarders Inn and Suites in Waterloo, IA. We appreciate you taking the time to provide us with feedback about your recent stay with us and we hope to see you again when you are in the area.

6/10 - 괜찮아요

Ashlyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I booked a room with one queen bed instead of two but I got to check in earlier so that was awesome. Also the overrun down of the parking lot. I liked how the rooms were clean.
2023년 12월에 1박 숙박함
답변 제공: JT 님, 2023년 12월 27일
Thank you for staying with us at Boarders Inn and Suites in Waterloo, IA. We appreciate you taking the time to provide us with feedback about your recent stay with us and we hope to see you again.

2/10 - 너무 별로예요

Matt

2023년 11월에 1박 숙박함
답변 제공: JT 님, 2023년 12월 27일
Thank you for staying with us at Boarders Inn and Suites in Waterloo, IA. We appreciate you taking the time to provide us with feedback about your recent stay with us and we would like to apologize for any inconvenience you experienced during your stay. We hope that you will give us another opportunity to make your next stay exceptional.

10/10 - 훌륭해요

Brian

2023년 11월에 1박 숙박함
답변 제공: JT 님, 2023년 12월 27일
Thank you for staying with us at Boarders Inn and Suites in Waterloo, IA. We appreciate you taking the time to provide us with feedback about your recent stay with us and we hope to see you again.

6/10 - 괜찮아요

Jacobo

2023년 10월에 1박 숙박함
답변 제공: JT 님, 2023년 12월 27일
Thank you for staying with us at Boarders Inn and Suites in Waterloo, IA. We appreciate you taking the time to provide us with feedback about your recent stay with us and we hope to see you again.

6/10 - 괜찮아요

Sabastian

2023년 10월에 1박 숙박함
답변 제공: Chris Parrill General Manager 님, 2023년 11월 2일
Thank you for reviewing our hotel. if there was something we could have done better to make your stay more enjoyable please let me know.

10/10 - 훌륭해요

Carlos

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love it and the person at the reception is very friendly
2023년 10월에 1박 숙박함
답변 제공: Chris Parrill General Manager 님, 2023년 10월 25일
Thank you for your review. I am glad you had a great interaction with our staff, they are the best. We look forward to your next stay.

10/10 - 훌륭해요

Jesse

2023년 10월에 1박 숙박함
답변 제공: Chris Parrill General Manager 님, 2023년 10월 12일
Thank you for your review I am glad you had a great stay with us. We look forward to your next stay,

8/10 - 좋아요

Day

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Chris Parrill General Manager 님, 2023년 10월 3일
thank you for your review, we look forward to your next stay.

8/10 - 좋아요

Ashley

좋아요: 청결 상태, 직원 및 서비스
Was good service rooms was clean
2023년 9월에 1박 숙박함
답변 제공: Chris Parrill General Manager 님, 2023년 9월 28일
Thank you for your review, we look forward to your next stay.

10/10 - 훌륭해요

Miranda

좋아요: 청결 상태
2023년 9월에 1박 숙박함
답변 제공: Chris Parrill General Manager 님, 2023년 9월 25일
Thank You for your review.

6/10 - 괜찮아요

Freda

2023년 9월에 1박 숙박함
답변 제공: Chris Parrill General Manager 님, 2023년 10월 12일
I am sorry we did not exceed your expectations, rest assured we are making many improvements in the upcoming months to make the guest experience the best it can be. I hope you will concider us in the future.

6/10 - 괜찮아요

Crystal

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Was ok for a quick stay
Staff was amazing. It was a spur of the moment stay we didnt even have clothes. The front desk lady gave us a charger box. The condition of the room was rough. Base boards peeling off bathroom door frame away from wall. Beds were comfy. Hot water in tub
2023년 9월에 1박 숙박함
답변 제공: Chris Parrill General Manager 님, 2023년 9월 21일
Thank you for your review. I do think we have the best staff. We are updating our rooms as well as the rest of the hotel. Your next stay will show great improvements that have been made.

2/10 - 너무 별로예요

Murfery

2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Jessica

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스
We where first given a dirty room, then after getting another room the key didn't work, the second set of keys barley work. Counter lady was nice its not her fault the room wasnt clean. But the room we ended up with DEFINITELY wasnt a queen bed
2023년 9월에 1박 숙박함
답변 제공: Chris Parrill General Manager 님, 2023년 9월 3일
I am sorry your stay was not a positive one, the room you were initially assigned was to be put out of order and unfortunately that did not happen. Since your visit we have replaced the card reader and no longer have the magnetic issues we were experiencing. I hope you will concider us for a future stay, as we continue to renovate anbd improve our hotel.

10/10 - 훌륭해요

Juliann

2023년 8월에 5박 숙박함
답변 제공: Chris Parrill General Manager 님, 2023년 9월 25일
Thank you for your review.

10/10 - 훌륭해요

Junior

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice servic
2023년 8월에 1박 숙박함
답변 제공: Chris Parrill General Manager 님, 2023년 8월 21일
Thank you for your review, we look forward to your next stay.

8/10 - 좋아요

Steven W.

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
An O.K. place to stay.
While this is not a luxury motel, it is clean and very comfortable.There are no couches,and one chair at the desk, and one oversized chair. For the rate that is charged, it is certainly a nice property.only problem is that the front desk clerk had to come in and change out the telephone as the origional one on site did not work.
2023년 8월에 1박 숙박함
답변 제공: Chris Parrill General Manager 님, 2023년 8월 21일
thank you for your review. as you can see, we are in the process of updating the hotel and we look forward to completing our upgrades. We look forward to your next stay,

6/10 - 괜찮아요

Rachael

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: Chris Parrill General Manager 님, 2023년 8월 21일
Thank you for staying with us, We hope you will stay with us again in the future,

8/10 - 좋아요

David

We need more hotels like this no frills, serviceable, at a good price.
2023년 8월에 1박 숙박함
답변 제공: Chris Parrill General Manager 님, 2023년 8월 10일
Thank you for your review. We are working hard to bringing the best value at the best price.

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Chris Parrill General Manager 님, 2023년 8월 10일
Thank you for your review

6/10 - 괜찮아요

chas

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
There wasn’t a pool or hot breakfast like Expedia showed on their site about Boarders, then to top it off. Black hairs were in the bed closest to bathroom & on top of comforter next bed over. I could tell the bed wasn’t freshly made, just put back together looking like it was, the floor felt tacking to, wasn’t humid either. I use to be a Housekeeping Supervisor at a Sheraton Hotel many years ago, yet I still haven’t that eye for details.. The GM ( Chris ) was a decent man to chat with upon checking in, I know it’s hard to find good help these days still. Just no excuses for dirty bed sheets & comforter.
2023년 7월에 1박 숙박함
답변 제공: Chris Parrill General Manager 님, 2023년 8월 10일
Thank you for your review. I want to assure you that since your review I have shown it to our housekeeping staff and also reviewed how rooms are to be done. As for the hot breakfast, unfortunately we have to offer the grab and go option as this facility does not have a kitchen with a 3 bowl sink. We do however have the mirrowave borrito's as a hot option.I do hope you will concider us in the future.

8/10 - 좋아요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Good enough for the price
2023년 7월에 1박 숙박함
답변 제공: Chris Parrill General Manager 님, 2023년 7월 29일
thank you for your response, we are making improvements and hope to meet your expectations on your next stay.

10/10 - 훌륭해요

Kaitlin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Chris Parrill General Manager 님, 2023년 7월 29일
Thank you for staying with us, we look forward to your next stay.

10/10 - 훌륭해요

Sarah

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
i have stayed here twice recently and it is always a pleasant experience....friendly staff, clean rooms, decent cold breakfast (which the kiddos like)...when i go back to visit family, i will definitely stay again
2023년 7월에 2박 숙박함
답변 제공: Chris Parrill General Manager 님, 2023년 7월 29일
Thank you for staying with us it was a pleasure having you. we look forward to your next stay.

4/10 - 별로예요

Cameron

2023년 7월에 1박 숙박함
답변 제공: Chris Parrill General Manager 님, 2023년 7월 25일
I am sorry your stay was less than satisfactory. I hope you will concidere giving us another try i the future as we work to improve our guest experience and complete renovations.

10/10 - 훌륭해요

Rhonda

2023년 7월에 1박 숙박함
답변 제공: Chris Parrill General Manager 님, 2023년 7월 23일
Thank you for your review, we look forward to your next stay.

8/10 - 좋아요

Ashley

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It’s was decent they doing construction but it wasn’t loud
2023년 7월에 1박 숙박함
답변 제공: Chris Parrill General Manager 님, 2023년 7월 23일
Thank you for understanding our renovations, we are excited about the upcoming changes. Thank you for staying with us and we look forward to your next stay.

2/10 - 너무 별로예요

John

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Went to check in and there was no swimming pool like it showed in the picture.
2023년 7월에 1박 숙박함
답변 제공: Chris Parrill General Manager 님, 2023년 7월 11일
I apologize for the confusion regarding the pictures. you will notice that Lost Island Water Park is listed under Explore the area. This is the image you would have seen along with the golf course and casino all local attractions.I will contact Expedia and see if we can eliminate any confusion.Thank you for bringing this to my attention.

2/10 - 너무 별로예요

David

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Didnt get room I reserved two months earlier, air conditiioner didnt work, no wifi, only one light in the living area worked, chair was broken.
2023년 6월에 1박 숙박함
답변 제공: Chris Parrill General Manager 님, 2023년 7월 1일
I am sorry your experience was not a pleasant one, let me assure you your concerns have been addressed.I hope you will give us another chance in the future and you can see the improvements that have been made.

10/10 - 훌륭해요

Sarah

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
the check in staff and housekeeping were super friendly, room was clean and comfortable ☺️
2023년 6월에 1박 숙박함
답변 제공: Chris Parrill General Manager 님, 2023년 6월 15일
Thank you for your review. I am really proud of our staff, they work hard to ensure guests are welcomed to our hotel and ensure they have a great stay. We look forward to seeing you again.

10/10 - 훌륭해요

Ronda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very quiet. And good price
2023년 6월에 1박 숙박함
답변 제공: Chris Parrill General Manager 님, 2023년 6월 11일
Thank you for your review, I think I have the best staff. We look forward to you coming back again.

10/10 - 훌륭해요

Marco 님, Woodburn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Worth every penny
2023년 5월에 1박 숙박함
답변 제공: Chris Parrill General Manager 님, 2023년 6월 1일
It was great having you stay with us and we look forward to having you here again.

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Chris Parrill General Manager 님, 2023년 5월 26일
Thank you for staying with us. We look forward to your next visit.

10/10 - 훌륭해요

Donald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel. Clean quiet and comfortable
2023년 5월에 1박 숙박함
답변 제공: Chris Parrill General Manager 님, 2023년 5월 19일
Thank you so much for your review. We enjoyed having you with us and look forward to seeing you again.

10/10 - 훌륭해요

Amy

2023년 5월에 1박 숙박함
답변 제공: Chris Parrill General Manager 님, 2023년 5월 25일
Thank you for staying with us. We look forward to having you stay here again.

10/10 - 훌륭해요

matthew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Chris 님, 2023년 4월 18일
Thank you for staying with us. We look forward to seeing you again.

8/10 - 좋아요

Georgia

2023년 4월에 1박 숙박함
답변 제공: Chris 님, 2023년 4월 26일
Thank you for your review, if there is something we can do to make your stay more enjoyable please let me know.

8/10 - 좋아요

anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Chris 님, 2023년 3월 28일
Thank you for your review, we look forward to your next stay with us.

10/10 - 훌륭해요

nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ENJOYABLE
Very friendly front desk girl, very clean room, VERY comfortable bed. Enjoyed my stay.
2022년 10월에 1박 숙박함
답변 제공: Chris Parrill General Manager 님, 2022년 10월 29일
I am glad your experience at the hotel was enjoyable. We look forward to you staying with us again.

4/10 - 별로예요

Marcus

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Upon arrival got checked in quickly wich was awesome but once we hit our room the kids started opening drawers as they do in a new hotel and find an old used towel and trash the room seem to smell very musty also the breakfast was a joke it was a couple muffins and fruit loops but all in all at 63 a night seemed like an ok place to sleep
2022년 10월에 1박 숙박함
답변 제공: Chris Parrill General Manager 님, 2022년 10월 29일
Thank you for bringing the housekeeping issues to my attention, rest assured it will be addressed. We are starting some exciting renovations in the coming weeks. Improvements will be made that will drastically improve the quality of our guests stays. I hope you will consider us the next time you are traveling this way.